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I remember a few years ago there were some onboard network cards that had known issues with speed degradation like that, where they would have some kind of issue that made them renegotiate to a slower connection. I remember me and a buddy of mine upgraded our computers around the same time but I got a board that had an Intel network chip and his had something else... Realtek? Via? I can't remember but it definitely had problems negotiating down to 100 or even 10mbps sometimes
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Mar 28, 2024 22:53
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Vintersorg posted:Hope it sticks! Some friends complained about plex hitching and this prob was it!! The cable matters. Cat 6 is better than Cat 5e is better than Cat 5. It will be printed on the side of the cable.
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Mar 28, 2024 23:23
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Your ethernet cable almost certainly has an intermittently faulty pair. Grab a new cat6 cable off Amazon to replace it. Source: Have seen this exact issue countless times in over a decade of being a network toucher by trade.
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Mar 29, 2024 00:49
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I got some spares from PrimeCables.ca https://www.primecables.ca/c-1031-cat6-cables?locale=en&term=cat6 So you think the cable made it drop down to 100/100?
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Mar 29, 2024 05:26
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Definitely. Gigabit Ethernet needs all four of the twisted pairs in a Cat5e/Cat6 cable to be working, so if one of the pairs has a fault, the ethernet controllers on either side will recognize the fault and renegotiate to 100Mbps full duplex (or, sometimes, if the cable is particularly hosed, 100Mbps half duplex), since that only needs two working pairs.
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Mar 29, 2024 05:32
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I build my own and yeah that’s definitely a lovely cable.
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Mar 29, 2024 05:49
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tango alpha delta posted:I build my own and yeah that’s definitely a lovely cable. I once had a customer screaming mad resulting in my rear end driving three hours to bumfuck nowhere with nebulous reports of "the internet is way slower after the stuff you did last week" with the root cause ending up being a handmade Cat5e cable that hadn't been touched for eight years absolutely giving up the ghost after being moved by two rack units. test cable-diagnostics tdr / request diagnostics tdr has become one of the first troubleshooting steps in my brain for mysterious inexplicable drop to 100 meg feed speeds since then.
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Mar 29, 2024 08:24
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Kazinsal posted:Definitely. Gigabit Ethernet needs all four of the twisted pairs in a Cat5e/Cat6 cable to be working, so if one of the pairs has a fault, the ethernet controllers on either side will recognize the fault and renegotiate to 100Mbps full duplex (or, sometimes, if the cable is particularly hosed, 100Mbps half duplex), since that only needs two working pairs. You were right.  I replaced it with one of the spares I have as it went back to 100/100 this morning. 500/500 in the morning and tested again now - same. So weird that happens - nothing really touches it.
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Mar 29, 2024 20:07
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Anyone on Telus Fibre get calls from "Telus Fibre Support"? I am not having any issues, dunno why they keep calling me. I have my phone silencing unknown numbers and if they aren't gonna leave a message I'm not going to bother. Just see a bunch of them in the recent caller IDs.
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Apr 6, 2024 02:45
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I flat out do not take calls from numbers not on my call list. If it's important they will leave a message. That being said, I always get occasional calls from Telus. I assume they're trying to get me to spend more money but I never pick up the phone.
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Apr 12, 2024 17:15
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Yah same I imagine if it is important they’ll leave a message. Even if it was “fyi we are doing some work so might have an outage between these hours” or something.
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Apr 12, 2024 17:20
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I think I did once, but I don't recall if it was "Telus Fibre Support" or just "Telus Support" but it was something *like* that. It was a 100% telemarketing call telling me about some bundled deals I have zero interest in. I politely asked to be removed from their marketing list and haven't been bothered since.
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Apr 12, 2024 17:22
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ChubbyThePhat posted:I flat out do not take calls from numbers not on my call list. If it's important they will leave a message. If i did this I'd never be able to get pizza/Amazon deliveries, because drivers these days have absolutely random area code prefixes now
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Apr 12, 2024 19:35
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Mister Facetious posted:If i did this I'd never be able to get pizza/Amazon deliveries, because drivers these days have absolutely random area code prefixes now they call instead of texting?
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Apr 12, 2024 19:44
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mediaphage posted:they call instead of texting? I say call or text in the delivery instructions; and pizza delivery people all prefer to call. Amazon drivers never do anything though. Maybe 1/5 or 1/10 will call. They don't text either Mister Facetious fucked around with this message at 20:13 on Apr 12, 2024 |
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Apr 12, 2024 20:07
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slidebite posted:I think I did once, but I don't recall if it was "Telus Fibre Support" or just "Telus Support" but it was something *like* that. It was a 100% telemarketing call telling me about some bundled deals I have zero interest in. I politely asked to be removed from their marketing list and haven't been bothered since. My contract was about to expire and I was dreading the call in to wait on hold for 45 minutes and then get transferred to retentions and then have my call mysteriously be dropped, forcing me to wait on hold again... so when I saw Telus on the call display I assumed they were calling about that and jumped on it. NOPE it was a sales pitch for their Optik TV streaming service or something. I asked if I could renew my contract and they said they would transfer me and then dropped the call. Then when I did finally get through to renew it, they sent a tech out as if it was a fresh install. I explained to him that I already had all the equipment in place, I just wanted to renew my contract so that they wouldn't charge me twice as much each month. He called home base and explained the situation and they said "There must have been a mistake. They'll have to call in to renew." He asked if we could just renew it right there and they said nope. So I got to call again! I really wish that first Telus call had just been them calling me to renew 
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Apr 12, 2024 22:44
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Tagra posted:they said they would transfer me and then dropped the call. they do this because transferring impacts their metrics negatively. quote:Then when I did finally get through to renew it, they sent a tech out as if it was a fresh install. they do this because retention has to get sales for their metrics. youre lucky you had an honest tech, they often say you need the new stuff to get the deal because the techs get nothing and it counts against their metrics if they have to cancel a job. quote:So I got to call again! you should check your account online and make sure theres only one service. if it wasnt cancelled right youll get charged for it and itll likely be a pain in the rear end to get the credit because - you guessed it - giving credits negatively effects metrics Kly fucked around with this message at 07:43 on Apr 13, 2024 |
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Apr 13, 2024 04:22
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I'm glad they track all these metrics to ensure efficiency!
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Apr 13, 2024 15:34
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Tagra posted:So I got to call again!  I just went thru our renewal process a few months back. Basially just a renewal as our promo ran out, Going from agent to agent, finally got someone so I said "Look, all I want is the same promo deal I had for my 2 year contract. If you are willing to renew it, I'll sign for another 2 years." Basically gigabit and a landline (yeah, the Mrs is insistent and tbf it probably saves money with the package) with 1 calling feature (call display). So we eventually got it figured out and noticed our call display wasn't working for the landline. Call them back, get someone who said the only way I could get it working was to sign me up for a landline package that had *everything* and they'll just have to credit the difference and zero out every other feature I don't want. But not to worry, it won't cost any different. I can't wait until it comes up for renewal in another 2 years and they are going to try to bill me $100 for a loving landline because it has *everything* Oh yeah, and then the time in the fall when I had a line locator come because I was doing some post holes and the Telus guy broke my fiber connection when he connected to it in my terminal point on the side of the house. And even he, knowing he did it and could see the problem, couldn't get it repaired thru his own telus contractor people for a week because of the telus work ticket system. I swear, when Telus works they're great but every time I need to contact them about *something* it gets hosed up.
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Apr 15, 2024 22:40
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I also have a lingering landline, and while I was on the phone with them I asked about cancelling it and they said they would have to transfer me (AKA drop the call and put me back at the start of a 45 minute hold) so I said nevermind just lock this internet contract in and I'll call back later. And I haven't gotten around to that yet, of course. The system works. (for them). We have a really sweet number that's easy to remember so it's basically 20 bucks a month for me to have a phone number to give to people I don't want to talk to 
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Apr 16, 2024 23:04
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Oh my god they're rolling out FTTH in my neighbourhood. Not as in "hey you're on the list now", but as in "hey we are here knocking on your door to let you know that we'll be digging under the boulevard for the next while" come on bell gimme that sweet signup deal and 1500/1500
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Apr 23, 2024 14:52
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ChickenWing posted:come on bell gimme that sweet signup deal and 1500/1500 lol do you even have equipment to go above a gigabit grats though it's night and day better than rogers lol
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Apr 23, 2024 16:22
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My mom is getting her driveway repaved, so she has to call Rogers to Check where their cables are. Rogers tells her they can't send a tech out to do anything until she upgrades to Ignite from whatever her ancient package is, so she does and it'll apparently save her like $10/mo, which is cool. And I assume she'll get a new router to replace the ancient thing she has now.
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Apr 23, 2024 20:02
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Chris Knight posted:My mom is getting her driveway repaved, so she has to call Rogers to Check where their cables are. Rogers tells her they can't send a tech out to do anything until she upgrades to Ignite from whatever her ancient package is, so she does and it'll apparently save her like $10/mo, which is cool. And I assume she'll get a new router to replace the ancient thing she has now. i mean that’s great for your mom but i suspect that is also illegal for them to do
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Apr 23, 2024 20:05
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Chris Knight posted:My mom is getting her driveway repaved, so she has to call Rogers to Check where their cables are. Rogers tells her they can't send a tech out to do anything until she upgrades to Ignite from whatever her ancient package is, so she does and it'll apparently save her like $10/mo, which is cool. And I assume she'll get a new router to replace the ancient thing she has now. In Ontario you can get locates by calling OneCall, you don't need to call each utility individually. e: http://www.clickbeforeyoudig.com/ Also please file a complaint to the https://www.ccts-cprst.ca/ about that call
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Apr 23, 2024 20:19
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Line locates have nothing to do with subscribed services, and often that work is contracted out to companies that specialize in that sort of thing. I get the feeling she got a phone rep who didn't know what they were doing, and whatever tech that's going out for that won't actually be able to handle anything that has to do with the line locate so be prepared for that. With Shaw you just had to fill out the form on this site and a contractor would get in touch with you, no account required. It looks like it still works for BC, but lists the services for other provinces. https://digshaw.ca/ https://ontarioonecall.ca/ http://clickbeforeyoudigmb.com/ https://www.sask1stcall.com/ https://utilitysafety.ca/ Risky Bisquick posted:Also please file a complaint to the https://www.ccts-cprst.ca/ about that call And do this.
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Apr 23, 2024 20:26
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Risky Bisquick posted:In Ontario you can get locates by calling OneCall, you don't need to call each utility individually. e: http://www.clickbeforeyoudig.com/ 100%, that's total bullshit.
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May 3, 2024 17:17
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Dear Shaw/Rogers outage notifications team: There is a SIGNIFICANT difference between the street address number "18110" and "11810". Like, a solid eight miles of difference. Please do the needful.
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May 4, 2024 09:06
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My home setup is deplorable and I'd like to grab an Ubiquiti PoE switch to replace my 3 unmanaged switches and injectors. I know I dont need to stay in that ecosystem just cause I'm using their router and APs, but I want to. The price point is a bit much to digest though seeing everything works fine as is. Is there anywhere that sells off used network gear like that?
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May 7, 2024 14:30
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Rogers and Bell started offering fibre* internet in my building after Rally did. Bell's best deal is slightly slower, $15/mo more than Rally and on a 2-year term during which they say they can raise prices whenever. Rogers is even more expensive and only 50mbit up. Competition, folks. *I don't think Rogers is actually fiber and I'm a bit unclear when they startrd offering more than ~200 mbit down but anyway, moot point.
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May 7, 2024 14:59
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Precambrian Video Games posted:Rogers and Bell started offering fibre* internet in my building after Rally did. Bell's best deal is slightly slower, $15/mo more than Rally and on a 2-year term during which they say they can raise prices whenever. Rogers is even more expensive and only 50mbit up. Doesn't rogers just call their plans "ignite" now rather than the misleading "fibre+" or whatever?
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May 7, 2024 15:04
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Precambrian Video Games posted:Rogers and Bell started offering fibre* internet in my building after Rally did. Bell's best deal is slightly slower, $15/mo more than Rally and on a 2-year term during which they say they can raise prices whenever. Rogers is even more expensive and only 50mbit up. Rogers' fiber is mostly still RF over fiber to an on-premises media converter that then has a coax connection to a cable modem, so you're stuck with DOCSIS and the weird up/down ratios. They do have a "pure fiber" product, but it's barely deployed anywhere. I have a client site in a new construction condo that has hundreds of fiber pairs, with one running to each unit, and the only services they sell to that location are the same ones you get on your 30 year old cable line in the suburbs.
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May 7, 2024 15:08
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Oh yeah my bad it's the same as they offered before and definitely not advertised as being fibrous. I think I got a flyer advertising some discount in the mail when Bell was actually running new lines up the walls but tossed it when I saw max 50mbit up, whatever the discount was it wasn't worth that. Anyway Rally continues to be okay but one distinction is they run fibers I guess through the elevator shaft or some other service column, then above doorways in the hallway and through small holes drilled above each doorway. That's all fine, the fibers are barely visible anyway but they only installed one outlet and when I asked if they could move it later (my first choice turned out to be suboptimal) they said no, not even for a fee. Baffling.
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May 7, 2024 15:14
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Precambrian Video Games posted:That's all fine, the fibers are barely visible anyway but they only installed one outlet and when I asked if they could move it later (my first choice turned out to be suboptimal) they said no, not even for a fee. Baffling.
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May 7, 2024 15:18
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Chris Knight posted:Depending on what connectors they use, it's not too expensive to get a separate fibre extension and jumper box. Yeah, you pretty much have to use a jumper. Rerouting fiber is a colossal pain in the rear end even when there is a ton of slack on the line. No one is doing splices onsite, so either the fiber reaches, you re run the entire line, or you jumper it.
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May 7, 2024 15:39
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Freedom Mobile is getting back into the home internet game https://www.freedommobile.ca/en-CA/home-internet/hub And some iptv crap too. *full disclosure I am a heavily sponsored Freedom Mobile lifestyle influencer who is paid to post how Freedom Mobile/Videotron enables and enhances my luxurious lifestyle. The prices are also crap after a 1 year promotion according to red flag deals quote:The prices are all half off for 12 months. But I do hope this is a typical first effort fumble and that eventually both my cellphone service and home internet can be bundled so I can have large dead zones and problems serving inside large buildings no matter how I’m connecting.
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May 7, 2024 17:31
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They won't even let you check availability without already having a login. Great job.
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May 7, 2024 18:40
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LOL Bravo guys.
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May 7, 2024 20:11
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Fine print timed price increases should be illegal, but with the Liberal party and CRTC firmly in several telco pockets I doubt we’ll see anything on the level of Clement vs the UBB campaign.
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May 7, 2024 21:25
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shadow puppet of a posted:Freedom Mobile is getting back into the home internet game https://www.freedommobile.ca/en-CA/home-internet/hub have to assume they're reselling as a tpia, right? there's no way they are offering 1gbps cellular internet
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May 7, 2024 21:52
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