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DG just (like today) implemented a "No receipt, no return, period" policy, due to couponers running to one store, buying a bunch of tide/diapers/aleve with coupons, then going to another, returning it all with out their receipt, then buying gift cards and poo poo with the return. I have seen people make 4 purchases that should have cost upwards of 40 to 50 dollars, and knock it down to under a buck. So that can get real expensive, real fast. Had one show up today, got an attitude because I wouldn't do a mass coupon dump (policy is that if the coupon states one per purchase, we can use one, per transaction), asked to see the boss, told her he was at lunch, with his wife, and was unavailable. She then said, "I don't have all day to wait!" It hurt to choke down the "Don't lie to me, I've seen you here before," response.
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Oct 14, 2018 05:50
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| # ? Jun 9, 2024 19:33 |
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It's getting cold outside, and I've got to say, it's my favorite time of year. Barely dipping below sixty and people are already going, "It's cold as hell out there." Me, wrist-deep in a freezer for the fifth hour that day: "Oh, you feel it, too? For me, it's always like this." Meanwhile, the staff problems at my store continue to be hilarious. Our full-time produce position is still open, and the part-timers keep calling out. We've resorted to having the janitors run it. Meat lost a guy, so they pulled someone from grocery. Grocery's down a guy and loving... sucks, in general, so they're creating a bunch of backstock that gets left for the managers. If just three or four people come down with the flu as we go into November, the entire store will come apart at the seams.
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Oct 15, 2018 05:20
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I've officially been iny new job six weeks as of yesterday. In those six weeks, my department lead, who's supposed to be my second in command, has missed eight days. Yesterday he texted me to call in and didn't call the store at all. But is he going to be reprimanded for it? He sure isn't, because he's buddies with the district manager. Which is how he got the lead position in the first place.
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Oct 16, 2018 17:49
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so, i work at a sears as a hardware salesman. I honestly dont know what this bankruptcy entails for me.
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Oct 16, 2018 17:54
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Unemployment. 
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Oct 16, 2018 18:04
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Hihohe posted:so, i work at a sears as a hardware salesman. I honestly dont know what this bankruptcy entails for me. Even if your store isn't on the current list of closings I would start looking for a new job because they are not going to survive this. I need a new Dryer and I am not even looking at Sears because if they go under there probably wont be any warranty any more.
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Oct 16, 2018 19:41
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Eric the Mauve posted:Unemployment.  The Kmart I worked at shut down 3 years ago. I managed to get another job a week before it closed its doors.
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Oct 16, 2018 21:09
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Today I had my preview for the annual review (basically before the store director gives his judgement). It ranks various categories between 1 to 4. I mostly got 3's, got a few 2's. One of the 2's was attendance. How was my attendance this year? I missed 1 day of work 1 freaking day of work missed, get a half score on attendance. What gives a 3? If I was late that day instead of calling out? Oh by the by, 0 late clock ins. I asked my manager why a 2 for only missing one day and he told me he would just put 0 there, but they'll check the punch ins and apparently that is how the company grades it. This is loving retarded
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Oct 17, 2018 16:58
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Performance reviews are bullshit everywhere, but an especially poor grade of bullshit in retail and you should ignore them.
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Oct 17, 2018 17:45
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Eric the Mauve posted:Performance reviews are bullshit everywhere, but an especially poor grade of bullshit in retail and you should ignore them. For us, we rank 1 to 5 - 5 being "exceeds expectations" and 4 I think "meets expectations". So for me, when someone shows up to work every day and hasn't called out sick, they get a 4, meets expectations. I give a 5 for those who come in on their days off and called out sick less than the days they come in on their day off. 3 if they call out 1 to 3 days. 2 if more than 3 days. 1 if they get to a point where they receive suspensions because of it. Everything is super subjective and retarded, so I hate giving them.
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Oct 17, 2018 19:24
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ijii posted:This, but unfortunately for me I have to give them. Oh so you're scum
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Oct 17, 2018 19:54
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Piell posted:Oh so you're scum
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Oct 17, 2018 19:57
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Piell posted:Oh so you're scum My most recent store manager just handed out exceeds expectations across the board because they were linked to our annual raises so that everyone who made dick (everyone) would get at least a few cents more an hour. Then corporate changed poo poo without telling anyone and made a whole bunch of positions ineligible for annual raises. To make it worse, the ones who were still eligible were only eligible if they had been in their positions for longer than a year, and went whole hog on grading by metric instead of letting supervisors use a bit of judgement in determining whether "does not meet expectations" is really justified. The result was like, three people in the store being eligible in the first place and only one person getting a raise. My most recent store manager did not get a raise and quit a few months later and still hasn't been replaced, in part because the district manager also quit around the same time and still hasn't been replaced. My company is a shitshow.
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Oct 17, 2018 20:43
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There's no real reason to care about performance reviews since it isn't like you'll get a bonus. Great way to piss off your employees over something that doesn't matter tho.
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Oct 17, 2018 20:49
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NerdyMcNerdNerd posted:There's no real reason to care about performance reviews since it isn't like you'll get a bonus. The only alternative, the way most companies have it set up, is to piss off your boss and your boss’s boss.
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Oct 17, 2018 21:02
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ijii posted:So for me, when someone shows up to work every day and hasn't called out sick This kind of thing really pisses me off. Not only was it seen negatively for my place, instead of, you know, a thing that workers are entitled to (which required medical certificates to be paid out) but it technically counted as "absenteeism" under the metric for the manager.
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Oct 17, 2018 21:38
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Comrade, I don’t know from which socialist utopia you hail, but in the United loving States of Goddamn America, workers are entitled to nothing. 
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Oct 17, 2018 21:57
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Piell posted:Oh so you're scum Zenithe posted:This kind of thing really pisses me off. Not only was it seen negatively for my place, instead of, you know, a thing that workers are entitled to (which required medical certificates to be paid out) but it technically counted as "absenteeism" under the metric for the manager. Our company had updated our attendance policy October last year by making it stricter. It's bullshit now, only allowed 3 call outs (back to back counts as one) and 3 tardies for a rolling 12 weeks. It takes 12 weeks for a sick call or tardy to drop off. If they get a fourth absence or tardy, then we start paper work and further disciplinary action per absence or tardy. Basically anybody who's going through a bout of a serious illness is totally hosed.
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Oct 18, 2018 01:35
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ijii posted:It's not like I berate coworkers who do call out sick. I do my venting here. Just keep in mind for us, performance reviews are only once a year and usually is the only time I speak up on their tardies or absences, unless store management tells me that I have to do paperwork on those who do have excessive attendance issues. Why are you enforcing it if you think it is hosed.
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Oct 18, 2018 01:38
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If I had to guess it's because either he begrudgingly does it or they fire his/her rear end and replace them with someone who'll gleefully crack down on people for daring to have less than perfect immune systems.
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Oct 18, 2018 01:46
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it's almost like retail places should have enough people on staff to be able to handle if one, or god forbid, several, people call out because they're sick/dying/have an emergency, and not punish people for taking care of their health and avoiding getting their coworkers sick I know it's like 99% corporate's fault. I hate it. we all hate it. I gave my manager over a day in advance warning that I was going to be out because I was sick and I still felt intensely guilty about it. but people call out with an hour's notice all the time. so who care. I get paid sick hours now since maryland passed the law, at least 
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Oct 18, 2018 01:52
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In my experience the most common way to have enough people to cover when someone calls in sick on your busiest, shittiest shift is to have so many people on staff that everybody is constantly starving for hours, which obviously just creates a poo poo ton of other issues. I'm really glad we're not corporate and I don't have to adhere to any kind of review/metrics system and I think I'm really close to convincing the owner to pay a higher wage during peak hours so that those shifts will hopefully not get called out on so much. My staff is actually really awesome right now and they are mostly willing to cover difficult shifts when I need em to, but that's not always been the case.
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Oct 18, 2018 02:02
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what if...... they actually paid everyone a living wage with reasonable hours 
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Oct 18, 2018 02:04
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People would still call in sick on Saturday night because they'd rather get drunk with their friends than go to work.
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Oct 18, 2018 02:18
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Post poste posted:Why are you enforcing it if you think it is hosed.
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Oct 18, 2018 02:29
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Then again some people call out like coverage grows on trees Someone called out today and I asked who they'd called to cover for them so I knew who not to ask and they said "I tried so and so and I forgot who else" Did you? Did you really? This is her third non consecutive day of calling out in the two months she's been here
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Oct 18, 2018 03:21
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If a job don't pay and people know they can pull poo poo without getting fired, then pulling poo poo like calling out whenever you feel like becomes compensation.
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Oct 18, 2018 04:48
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Just had to price up nine pages of made in China poo poo tonight, thanks, Trump.
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Oct 18, 2018 06:21
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My boss has been in a panic all this week due to an upcoming visit from his bosses tomorrow and has asked me if I could stay back late every day so far. But he wasn't giving me enough hours so I picked up a second casual gig and now have zero flexibility to help him out (and no inclination to, since I no longer desperately need the money). Funny how that happens. Also today I found out that our current nightfill team considers three pallets of stock a 'busy night' that might require leaving a roll cage or two for tomorrow. I am agog at how loving inept the management is that they think this is normal. No wonder the nightfill manager is popular - the old night crew who use to work 20+ pallets with me when I was in nightfill must feel like they're getting a paid vacation. HazCat fucked around with this message at 09:19 on Oct 18, 2018 |
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Oct 18, 2018 08:52
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When I did nightfill I did consider that a large delivery. Because I was the only one in my department.
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Oct 18, 2018 09:52
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Zenithe posted:When I did nightfill I did consider that a large delivery. Because I was the only one in my department. The current nightfill team in my store is three people plus a manager, putting in around 28 manhours a night between them 
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Oct 18, 2018 10:44
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Nine man-hours per pallet is too much for them to handle?  NerdyMcNerdNerd posted:If a job don't pay and people know they can pull poo poo without getting fired, then pulling poo poo like calling out whenever you feel like becomes compensation. Very well put.
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Oct 18, 2018 14:04
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Expecting regular employees to cover their own asses if they call out/are sick isn't their job, nor should it ever be an expectation. It's management's.
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Oct 18, 2018 17:57
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Pro tip: if you're going to a store that isn't your home store and using your employee discount, it might be a good idea to be polite and clear in what you want. Being vague (and I mean extremely "you do what you think is right" kinda vague), then telling me "I come here all the time and I've never had my drink hosed up this bad; how did you gently caress it up so bad?" is gonna make me have a nice conversation with my SM about possibly calling your SM and letting them know how you represented them.
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Oct 18, 2018 17:59
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Maybe he just dreams of just once being the rear end in a top hat customer instead of the rear end in a top hat customer's victim
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Oct 18, 2018 18:04
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Eric the Mauve posted:Maybe he just dreams of just once being the rear end in a top hat customer instead of the rear end in a top hat customer's victim She acted exactly like the shitlords I complain about in here. I'm just astonished though. If I go somewhere I try to be nice. Am I in the minority?
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Oct 18, 2018 18:14
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You work retail, you tell us: are you, as a person who tries to be nice, in the minority?
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Oct 18, 2018 18:19
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Eric the Mauve posted:Nine man-hours per pallet is too much for them to handle? If only I was held to 3 pallets in a 9 hour shift. God drat that would be nice. Now that I'm out of domestics though it's a lot easier. Typically in domestics I had between 3 to 7 pallets of freight each day and was also expected to pick and cap our entire wall of bins. I also love that after I left the store manager got so frustrated with the amount of freight the area had hes adding a 3rd department manager spot and 2 additional part time slots. A few days ago there were 25 pallets of unworked domestics. I dont miss it one bit. Its wonderful having everything done in sports within a couple hours of coming in.
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Oct 18, 2018 18:23
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I do a minimum of three pallets in seven to eight hours, plus other poo poo. I could do at least two by myself when I was just starting grocery years ago and had no idea where half the poo poo even went. Every now and then I come in to just two pallets and my first reaction is always confusion.
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Oct 18, 2018 18:30
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| # ? Jun 9, 2024 19:33 |
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I'm finally escaping the service industry!!!!! .... Though it's gonna be weird handing in my notice because staffing is hilariously low even for this industry and one of the major players in my department is out on vacation for 3 weeks to get married, then right after that the only good opener is getting gall bladder surgery. Right before the busy season.
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Oct 18, 2018 20:04
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