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I have a 2010 latitude. If I lock it while its on the vpn I can't get back on because it is literally too old and the trust relationship doesnt exist.
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Nov 25, 2021 20:19
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Bob Morales posted:The actual customer service guy at Dell is the one that told us it would take a while. Meanwhile our business development manager is using an old engineering laptop where the battery dies the second you unplug it. They won't come on-site to fix his old one, either. do you work on my team because this is all frustratingly familiar
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Nov 25, 2021 23:58
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RFC2324 posted:Why the gently caress did he think Dell was shipping you a bunch of empty boxes? He thought we'd already been there and removed the contents. So he was disposing of the empty boxen for us.
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Nov 26, 2021 03:08
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Thanks Ants posted:Have them upgrade you to on-site service and they will send a tech with a fan. It's more cost effective than your round trip time into the office during work hours. ProSupport is something like £60 a year above a normal warranty, I've never understood not buying it. We no longer buy laptops with warranty ... Since we haven't needed it yet, it'll be cheaper to just buy a new laptop. Downtime for the user? No worries, we'll keep some in stock. Which gets turned down every time we ask. This is a multinational, BTW. 
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Nov 26, 2021 10:39
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Yeah I can see how not bothering with a warranty makes sense if you have a large enough fleet, but the key is that you have to actually do the logistics bit yourself
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Nov 26, 2021 11:39
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I argued that we could buy 1/3rd more AP's instead of buying Ciscos warranty and come out ahead This would even cover ones that got covered in bird poo poo, soaked from leaking pipes, covered in grease, hit by lightning...
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Nov 26, 2021 16:39
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We do that with some networking gear. Have extras instead of paying for the high end warranty. Pay for software updates only. Especially with the supply chain issues.
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Nov 26, 2021 16:58
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GreenNight posted:We do that with some networking gear. Have extras instead of paying for the high end warranty. Pay for software updates only. Exactly. I just RMA'd a 9120 that's not even a month old, it took like 3-4 months to get the AP's this summer so I wonder how long a single replacement will take.
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Nov 26, 2021 17:07
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Also our "spare" 2960 is only a 24 port
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Nov 26, 2021 17:08
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We have a huge stack of older Cisco switches we could use in a pinch but 1 sole Meraki switch as our "good" spare. Although Meraki told us to have a warehouse fill of equipment solely set aside as warranty replacements. I do know that's true for HP, for I can't get poo poo but they fix my laptops pretty quick.
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Nov 26, 2021 17:10
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I did an Aruba switch RMA a couple of weeks ago and they got it to me the next day despite lead times for new orders going into 2022. They definitely have separate stock for maintenance, imagine the shitstorm if they couldn't fulfil people's RMAs.
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Nov 26, 2021 17:31
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I haven't done an Aruba in the 8-9 months or so but they were always very quick
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Nov 26, 2021 18:31
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A place I used to work at was about 10km from the DHL hub where HPE store all their RMA inventory, I think we had a "next day" replacement in 9 hours at one point.
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Nov 26, 2021 18:47
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Yeah we've had 0 RMA problems across multiple vendors. But we also pay them a gazillion dollars so they loving better figure it out.
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Nov 26, 2021 19:21
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Prior to our current batch of laptop the heads of our division at our place always insisted our people needed rugged laptops because they were out of the office a lot and surely standard laptops couldn't handle the abuse of being set on a carseat from time to time. I always argued that for less than the cost of a single rugged laptop could buy every user three more-powerful standard laptops and just swap them out if they broke them. Finally their requests for ruggeds got slapped down by the big heads and told we have to use the same standard-issue laptops as everyone else. We're going on about a year now and so far not a single one of the non-rugged laptops has been broken, and this is with teleworking and people carrying the laptops around with them increasing exponentially with the pandemic.
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Nov 27, 2021 03:52
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Yeah, I pick all the laptops, order them, and set them up. I pay for the 5 year warranty uplift along with ADP for each of them. Yes, probably cheaper to have a bunch of spares but it bugs the poo poo out of me pitching a good laptop due to a cracked screen that costs $700 to replace.
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Nov 27, 2021 03:59
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Can't think of a good thread to ask this in so you guys are elected. We all have the crazy right-wing uncle Thanksgiving story, but mine cornered me and tried to ask me about Elon Musk's Starlink system and how it's going to make all current cell phone and computer technology obsolete when he releases his new phone in January, "just you wait and see". I have literally not heard a single word about it and so I just made noncommittal grunting noises and let him exit the conversation looking like and thinking that he knew more than the family computer nerd. It seems to be a real thing according to wikipedia, and whatever crackpot sources he gets his information from at least seem to have things like numbers of satellites correct. What's the general consensus among actual industry people though? Is it just another stupid Musk snake-oil thing? Does anyone think it's worth paying attention to?
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Nov 27, 2021 21:54
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It makes sense to create a satellite phone if you're building an LEO satellite network, but they will be competing with people like Inmarsat and not Verizon.
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Nov 27, 2021 21:57
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With Musk's track record, you can assume it'll never happen and most likely be right.
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Nov 27, 2021 23:11
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I've been told by one goon that the internet it provides is pretty good, so maybe they'll launch some VOIP phone service over it too?
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Nov 28, 2021 00:07
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Data Graham posted:Can't think of a good thread to ask this in so you guys are elected. You might be interested in the AST stock/business pitch. Caught this the other day : https://www.youtube.com/watch?v=JCBPTRvz1bM Give Spacemobile/AST a googling. Short pitch seems to be basically cheap wireless gap-coverage satellite/data plan.
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Nov 28, 2021 00:35
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Thanks Ants posted:It makes sense to create a satellite phone if you're building an LEO satellite network, but they will be competing with people like Inmarsat and not Verizon. I don't know if they'll be competing with Inmarsat and their go anywhere satphones, they're planning on offering VoIP via Starlink to replace a land line phone for remote users. quote:While the Starlink beta only includes broadband, SpaceX said it will eventually sell VoIP service that includes "(a) voice-grade access to the public switched telephone network ('PSTN') or its functional equivalent; (b) minutes of use for local service provided at no additional charge to end users; (c) access to emergency services; and (d) toll limitation services to qualifying low-income consumers." So they'll get a MSP to administer their VoIP network and provide VoIP services for Starlink customers. I don't know how this will work actually since it's a hell of a lot easier to get two copper wires to carry an analog phone signal out to a remote house than it is to send data over them at a decent rate, so I'd imagine most people would keep their existing house phones, or use their cell phones to do wifi hotspot calling from their home wifi network if they're on Starlink vs buying a bespoke VoIP service from them. Just not sure who their imagined customer is, exactly.
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Nov 28, 2021 00:41
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Bazingas
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Nov 28, 2021 15:33
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Xarn posted:Bazingas Bazingular Wireless
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Nov 28, 2021 17:54
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GreenNight posted:We have production laptops that are from 2012. Still work fine, but we're trying to replace them. HP Elitebook 9470m to be exact. With an SSD and 8GB RAM that isn't a terrible laptop. Your people don't have that, do they ?
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Nov 28, 2021 19:00
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All of them were upgraded to an SSD and 16 gigs of RAM.
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Nov 28, 2021 19:12
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yep. Limiting factor these days is RAM, as web pages turn from HTML/CSS into virtual machines running a megabyte of JavaScript. 4GB on a Chromebook, 8GB min/16GB preferable on a laptop. Mine is 32GB.
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Nov 28, 2021 21:05
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Data Graham posted:Can't think of a good thread to ask this in so you guys are elected. Nothing about the current system is even close to portable though, the dish is the size of a large pizza and can draw up to 100 watts. Both of those things need to shrink by orders of magnitude for handheld use. On top of that, the network itself is currently not even allowing roaming within the area covered from a single base station, to move between "cells" you have to let support know, and the hardware to support roaming on a global scale only exists in the most recent batch of satellites. Said hardware has also yet to be proven to actually work. Beyond all that, when it's running well it performs about the same as a good LTE connection. Don't get me wrong, even as-is it's huge for rural users who had no real choices, but anyone who thinks it's going to disrupt incumbent service providers in areas they actually care about is insane. Especially if they think a portable implementation is months away when you can't even put it on a boat yet. orange juche posted:I don't know how this will work actually since it's a hell of a lot easier to get two copper wires to carry an analog phone signal out to a remote house than it is to send data over them at a decent rate, so I'd imagine most people would keep their existing house phones, or use their cell phones to do wifi hotspot calling from their home wifi network if they're on Starlink vs buying a bespoke VoIP service from them. Just not sure who their imagined customer is, exactly. Working for a MSP that's heavy on hosted VoIP at the edge of rural areas I am hoping Starlink succeeds so I have a viable backup connection for sites with unreliable cable and/or a possible alternative for sites in the middle of nowhere currently riding the ragged edge of DSL.
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Nov 29, 2021 20:57
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wolrah posted:Starlink is real and they are currently the best internet option for a lot of rural homes or businesses that would have otherwise been stuck on GEO satellite solutions. Starlink seems like its just the current state of satellite internet, just at a large availability scale.
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Nov 29, 2021 21:27
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Sickening posted:Starlink seems like its just the current state of satellite internet, just at a large availability scale. I had 2 coworkers who got it, and it was a dramatic improvement in terms of quality over LTE one had, and CenturyLink dsl. Its a bit iffy for realtime stuff, especially if you are in a area with a lot of tree cover and can't see the horizon. But he went from barely having internet, to being able to work remote with a sdwan box. Its not perfect, it dropped his calls a lot, but at least it works. Now how well it will scale is a mystery though.
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Nov 29, 2021 23:59
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From the limited amount of information I can pick up about the state of LTE in the US, the thing that makes it unsuitable for a home internet connection is more the costs and the data caps, whereas an unlimited data SIM can be had for £30 a month here. Up until a couple of years ago when that option became available we had the same problem, and were having to buy 4G routers with multiple SIM slots to use for backups, and juggling them as the quotas got used up.
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Nov 30, 2021 00:03
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More competition is rarely a bad thing. The reflexive hatred of goons for all things Elon Musk, while generally warranted, occasionally overreaches.
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Nov 30, 2021 00:26
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Cat Army
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Starlink has other issues which might make it be a bit lovely as a whole package deal, but the service seems to do the job. It's just that it's a Musk project with Musk ego behind it and there have already been quite a few toes stepped on.
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Nov 30, 2021 03:38
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CitizenKain posted:I had 2 coworkers who got it, and it was a dramatic improvement in terms of quality over LTE one had, and CenturyLink dsl. Its a bit iffy for realtime stuff, especially if you are in a area with a lot of tree cover and can't see the horizon. But he went from barely having internet, to being able to work remote with a sdwan box. I have no doubt that its better than LTE and dsl depending on the place and the service. Satellite internet is not new and all the satellite tv providers have a version of it for over a decade now.
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Nov 30, 2021 04:35
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Sickening posted:I have no doubt that its better than LTE and dsl depending on the place and the service. Satellite internet is not new and all the satellite tv providers have a version of it for over a decade now. The killer for satellite internet has always been the latency - isn't Starlink's big gimmick the comparably much-lower orbital height of their satellites?
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Nov 30, 2021 15:10
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Mierdaan posted:The killer for satellite internet has always been the latency - isn't Starlink's big gimmick the comparably much-lower orbital height of their satellites? Everything that I've read about Starlink shows it blowing away any competition at the moment. The old guard of satellites seems to be dirt slow in both speeds and latency. You are correct in that their satellites are at a lower orbit, allowing for lower latency. The starlink subreddit is full of people comparing their outgoing service to Starlink. *I don't care for Elon and I don't have Starlink but the service seems to provide a huge QOL increase for people in the sticks. 
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Nov 30, 2021 15:21
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HughesNet/Viasat can only laughably be called internet in this day and age. Not enough bandwidth to stream anything, ping time in the 200-500ms on average. And if the wind slightly nudges the dish or a storm rolls through you've lost everything. In the world of residential satellite internet, they are a poor alternative to Starlink. They only operate residential terminals in the US and Brazil for one thing, and they depend on SpaceX to launch their satellites. Elon may be a loving troll, but he's actually delivering a worldwide satellite constellation that can actually be called high speed internet to customers without any other option in remote places in the world. And no I don't mean the greater Seattle area. Once this thing moves out of "beta" or whatever I expect mobile terminals and the lasers will help it become an alternative to LTE and possibly a better alternative to lovely ISP monopolies in cities maybe.
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Nov 30, 2021 15:24
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Mierdaan posted:The killer for satellite internet has always been the latency - isn't Starlink's big gimmick the comparably much-lower orbital height of their satellites? Thats my understanding of it. Much lower orbit, lower latency as a result. For rural folks without other options its a huge improvement over traditional satellite internet.
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Nov 30, 2021 15:24
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This is all good to know, thanks. It's funny to think it could actually be exactly what my parents (who do live in the sticks and who were on 28.8 until just a few years ago, and still don't have cable) need. Not at all the pervasive game-changer of all technology that the crazy uncle apparently read that it is though.
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Nov 30, 2021 15:25
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Mierdaan posted:The killer for satellite internet has always been the latency - isn't Starlink's big gimmick the comparably much-lower orbital height of their satellites? marine/mobile sat stuff is obscene http://www.globalmarinenet.com/satellite-internet-at-sea-hardware-airtime-and-pricing/ Hardware cost: Around $6,000 for a Sailor 150, around $11,000 for a Sailor 250, and around $16,000 for a Sailor 500. Airtime cost: While prepaid options are available, be sure to read the fine print. We recommend a postpaid plan. These start at $106 a month (includes 5 MB of data). Estimated low-usage cost: Around $100 a month will cover you for email, downloading weather GRIB files, and doing emergency web-browsing. Estimated high-usage cost: FleetBroadband postpaid options for high usage jump from 200 MB per month to 2 GB (with nothing in-between). 200 MB per month will cost you around $1,000 and 2 GB per month will cost you around $2,000. Coverage: Excellent coverage up to 70 degrees latitude. For worldwide coverage, consider adding an Iridium Pilot as backup. https://www.satphonestore.com/airtime/iridium-go-airtime-rates.html 
wargames fucked around with this message at 16:02 on Nov 30, 2021 |
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Nov 30, 2021 15:59
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