|
We just bought our house Dec 15. Our mortgage was with United Wholesale Mortgage. It is getting transferred to Mr Cooper. Should I be concerned in any way?
|
#
?
May 4, 2024 23:00
|
|
|
|
| # ? May 5, 2024 03:56 |
|
|
That’s cool that a teacher got retirement up and running. Maybe you can hang with him he seems pretty cool.
|
|
#
?
May 4, 2024 23:09
|
|
|
Duckman2008 posted:We just bought our house Dec 15. No, this is standard practice. It might not even stay with Mr.Cooper, although I'd say the chances are pretty good it will, as they're a very large mortgage servicer. My loan was originated with JG Wentworth, went to Wells Fargo, then to Mr.Cooper where it's stayed.
|
|
#
?
May 4, 2024 23:09
|
|
|
My loan has just stayed with chase, I hope it doesn’t move their website is pretty good…
|
|
#
?
May 4, 2024 23:13
|
|
|
My mortgage got sold basically immediately, but I still made payments and did all my paperwork through the original bank. It was a total non-event as far as I was concerned.
|
|
#
?
May 4, 2024 23:28
|
|
|
Duckman2008 posted:We just bought our house Dec 15. This is normal mortgage poo poo, but as someone who's mortgage is owned by Mr Cooper, gently caress Mr. Cooper. Good god they're worthless. This isn't a new thing either. They used to be Nationstar and re-branded in part because everyone hated them. Pay attention them and brace yourself to sit on the phone for a few hours if they gently caress something up. Their CS is god awful. My tip is when you get into their phone tree and can't find the option you want, go to "mortgages" and keep buttons until you get a salesperson, then tell them the phone tree brought you here and could you please give me the correct number for someone to help with my issue with an existing mortgage? Literally the only way I've found to resolve crap with them. The thing they gently caress up with me annually involves a check box on their end they should be able to check off but can't because of some software problem. At least that's what the clearly ill trained lady who was working the system that day told me. She straight up said I'd probably have to call every year because she couldn't check the greyed out box that she needed to check off to prevent me from getting nasty grams about my insurance. In summation: gently caress Mr. Cooper.
|
|
#
?
May 5, 2024 00:09
|
|
|
Chase services my mortgage and they seem pretty ok
|
|
#
?
May 5, 2024 00:15
|
|
|
Cyrano4747 posted:This is normal mortgage poo poo, but as someone who's mortgage is owned by Mr Cooper, gently caress Mr. Cooper. Good god they're worthless. Oh great. But basically nothing to do but go with the flow and wait and see. Fun poo poo. Second question: so like, if I want to re finance down the road because rates go down or whatever, can I got through the same person who I got the OG mortgage setup with, or do I have to go through this new company?
|
|
#
?
May 5, 2024 00:16
|
|
|
Mortgage lenders can sell two things when you get a home loan. They can sell your actual mortgage, and they can sell the mortgage servicing rights ("MSRs"). They can sell them to two different groups even! The thing you'll actually care about is if they sell the MSRs because then you'll get a new (probably bad) phone tree to deal with. Not much you can do about it unless you can find a place that will portfolio your loan, and even if they do that there's no real guarantee they'll keep yours, or not change their mind later. Duckman, you can contact anyone you want to refinance your loan.
|
|
#
?
May 5, 2024 01:38
|
|
|
MarcusSA posted:That’s cool that a teacher got retirement up and running. Maybe you can hang with him he seems pretty cool. 
|
|
#
?
May 5, 2024 03:10
|
|
|
|
| # ? May 5, 2024 03:56 |
|
|
SpartanIvy posted:I built a 300K BTU NG fire pit. I misread this as BUG fire pit at first, and was a bit confused, but it did bring back pleasant memories of the last bug fire pit I built (well, helped build, team effort).   Someday I aspire to buy up a bunch of land and do the same poo poo in my yard.
|
|
#
?
May 5, 2024 03:48
|
|
