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My parent's house recently experienced a blackout and when power was restored, have found that their iDevices cannot connect to their wifi network anymore. They have a Windows laptop that is connecting fine, but things like my dad's iPad and iPhone just cannot connect despite the wifi network showing up in the menu. They've reset the router and when that didn't work I recommended resetting the affected device's network settings but to no avail. I actually experience this sometimes myself at my apartment where randomly the wifi will stop working on my phone but my MacBook Air can still connect. It usually fixes itself in a couple hours but my parents have been affected by this for a couple of days now. All devices are updated.
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Feb 11, 2017 15:03
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| # ? Apr 23, 2024 08:14 |
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What's the wireless access point? Linksys, Netgear, etc? When you say they can't connect, do they get an error message at all or does it just spin trying to connect? Does the router have any logs you could look through for information about the connection attempts? My first thought would be to check the configuration settings for the modem and the router; if everything looks good with respect to DHCP / NAT on the router, try unplugging the modem and router for 5 minutes; if still no good, you can try updating the firmware on the router. Mo_Steel fucked around with this message at 01:31 on Feb 12, 2017 |
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Feb 12, 2017 01:28
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