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Tias
May 25, 2008

Pictured: the patron saint of internet political arguments (probably)

This avatar made possible by a gift from the Religionthread Posters Relief Fund
Problem description:

What it says on the tin. I accidentally infected a computer with 4-shared ad crap, which creates pop-up notifications telling me I have messages from dating matches and for some reason that my post office has a package for me, and..

Attempted fixes:

...running anti-malware programs doesn't seem to cut it. I also reinstalled all browsers, but it seems like they just reappeared. I noticed it after reinstalling chrome, so it might be stuck to that browser (it was also the browser I used while downloading the shady files that got me the infection in the first palce.

Recent changes:

Apart from trying to find a particular pdf for free, nothing.

Operating system:

Windows 10 Home, 64-bit.

System specs:

Lenovo Ideapad 15IBD

Model # 80QQ

Location:

Denmark

I have Googled and read the FAQ:

Yes. Google does come up with some suggestions, but as far as I can see they all suggest downloading shady third party fixes which might just expand the problem.

Tias fucked around with this message at 21:14 on Apr 19, 2019

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Zogo
Jul 29, 2003

I'd run these three things:
https://www.bleepingcomputer.com/download/tdsskiller/
https://www.bleepingcomputer.com/download/adwcleaner/
https://www.bleepingcomputer.com/download/junkware-removal-tool/


Also, do a scan using windows defender offline.

Also, install uBlock Origin on whatever browser is being used.

Tias
May 25, 2008

Pictured: the patron saint of internet political arguments (probably)

This avatar made possible by a gift from the Religionthread Posters Relief Fund
Allright, thanks! I'll get back when I've tried it.

Tias
May 25, 2008

Pictured: the patron saint of internet political arguments (probably)

This avatar made possible by a gift from the Religionthread Posters Relief Fund

Zogo posted:

I'd run these three things:
https://www.bleepingcomputer.com/download/tdsskiller/
https://www.bleepingcomputer.com/download/adwcleaner/
https://www.bleepingcomputer.com/download/junkware-removal-tool/


Also, do a scan using windows defender offline.

Also, install uBlock Origin on whatever browser is being used.

None of this worked. It seemed like it did for like 10 minutes, now there's even more of them.

Zogo
Jul 29, 2003

There might be specialized software to remove whatever you have but I can't be sure if it's legitimate or not.

You could try doing a system restore going back to before the infection. If that's not an option I'd probably do a full reformat at this point.

FirstPastThePost
Apr 1, 2011
MalwareBytes usually works really well. If you can't get that to run than you may need to look at using a pre-boot environment that has some cleanup utilities on it. A Hirens boot cd or usb would probably do the trick.

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Tias
May 25, 2008

Pictured: the patron saint of internet political arguments (probably)

This avatar made possible by a gift from the Religionthread Posters Relief Fund
Allright, thanks!

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