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Problem description: My Dota 2 client has been hard crashing to desktop (no error given) an enormous amount over the last month or so and is extremely frustrating. My event log shows a large number of WHEA errors which I think may be associated with the crashes, though I am unsure.quote:A corrected hardware error has occurred. Attempted fixes: I have already tried a lot of the basic things like reinstalling the game, Steam and updating video card drivers and the like. CPU/GPU temps appear to be appropriate. I've tried some various compatibility options as well as the normal Steam fixes they recommend. Recent changes: Nothing big that would be obvious. The only "new" hardware is my GPU that I got 8 months ago and this only really started happening in the last month or so. I have applied all windows updates. Operating system: Windows 10 home 64 bit System specs: Home built Intel i5-3570 3.4 ghz processors and an Nvidia GTX 1060 6 gb gpu. Ballistix Sport 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600, ASRock H81M-DGS R2.0 LGA 1150 Mobo Location: Merica I have Googled and read the FAQ: Yes I'm running Windows 10 on with I have not had any other problems with other games though I do not spend much time in them other than Dota. Am I on the right track here? Anything else I can do to identify the issue? Thanks for your help. *edited to fit requested format* SavageBastard fucked around with this message at 17:04 on Jun 30, 2019 |
# ? Jun 30, 2019 16:01 |
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# ? May 14, 2024 16:23 |
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I used the Intel Processor diagnostics tool to verify the CPU and it passed without a hitch. Also downloaded Visual Studio to try to parse the dump files and (difficult for me to understand) they seem to refer to a combination of writing to memory that it doesn't have permission or executing a operation that the processor didn't understand. I'm not sure what that means if uninstalling/reinstalling the game 3 times didn't fix it.
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# ? Jun 30, 2019 21:00 |
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What's the PSU model and how old is it?
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# ? Jul 1, 2019 23:17 |
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Zogo posted:What's the PSU model and how old is it? Thanks for the reply, Zogo. Power supply is a SeaSonic G Series SSR-550RM 550W. Looks like I bought it at the end of 2013.
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# ? Jul 3, 2019 03:45 |
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You could try running DDU and then installing the latest GPU drivers: https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=1750 Also, you could try onboard video for a little and see if that error continues. That PSU has a lot of good reviews but it's almost six years old and if it's had heavy use it could be deteriorating.
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# ? Jul 5, 2019 20:08 |
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Zogo posted:You could try running DDU and then installing the latest GPU drivers: Thanks for the attention, Zogo. Sorry for the late reply. Sorry for my ignorance, but my PSU might be causing CPU errors during a specific game?
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# ? Jul 11, 2019 02:03 |
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SavageBastard posted:Thanks for the attention, Zogo. Sorry for the late reply. Sorry for my ignorance, but my PSU might be causing CPU errors during a specific game? Yea, if a PSU is beginning to fail/underperform it can cause issues with any piece of hardware really. It's possible it's the memory or the motherboard (or rarely even the CPU itself) but since it's happening only in a game that points more to the GPU and/or PSU. Have you done overclocking on this machine? Also, make sure you're on the latest motherboard BIOS.
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# ? Jul 11, 2019 04:58 |
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Zogo posted:Yea, if a PSU is beginning to fail/underperform it can cause issues with any piece of hardware really. The GPU is new in December. I did a memory check and that came out clean whatever that is worth. No overclocking and the last bios update released was like 3 years ago or something so I'm good there. Biting the bullet on reformatting the boot drive and then I'll try replacing the PSU.
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# ? Jul 11, 2019 21:14 |
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# ? May 14, 2024 16:23 |
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Zogo posted:Yea, if a PSU is beginning to fail/underperform it can cause issues with any piece of hardware really. Well, gently caress me running. I was about to wipe my hard drive after a long night of speccing out an entirely new system, finally just went to Best Buy and bought some shitbarn PSU, swapped it and I haven't had an error since. Not declaring full victory yet but it's looking pretty good. PM me your Cash app id or whatever...I owe you a six pack. You have no idea the suffering you have alleviated.
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# ? Jul 12, 2019 03:48 |