|
Problem description: I am helping my neighbour, he has and old laptop he bought secondhand, the screen went black while defragging (my dumb idea to defrag, after googling and searching I did find out that defragging isn't necessary anymore...), but a restart by pressing power button fixed that issue, he continued with defrag and it went black again, this time pressing power button does nothing, doesn't turn the computer off nor reboot or anything, screen is just black, I could hear the fan sounding and the computer was hot (though he said it is always getting hot), and some lights turned on (power button and one of the lights near touchpad, not sure what that indicates (it was not lock nor wifi)). He hasn't had the computer long, said he bought it from some guy who works with computers. Attempted fixes: I've removed the battery, laptop turns off, then pressing down the power button for a minute or two, putting back battery but nothing. (Google said I should try that, what does it do?) I connected one of my screens to it through HDMI cable, nothing (no picture on my screen, said no cable connected, and laptop were still showing the black screen). I tried to reboot it by removing battery (and putting just power cord back in) and pressing various keys (to get to bios if now that would work), I tried to adjust brightness, and pressing Fn +F keys. I also removed physically the harddrive, after that I tried to remove the memory sticks and testing both of them separately. Recent changes: Nothing I am aware of that my neighbour has done, he is not very computer savvy, he does not do much with the laptop but check email basically. -- Operating system: Windows 10, old computer so I don't know if it is 32-bit or 64-bit, looks like it came with Win7 but the previous owner upgraded to Win10. System specs: Asus laptop, model number: UL30VT-QX030V 6GB of RAM DDR3, I think it was 1,3 GHz Intel Core 2 Duo Location: Sweden I have Googled and read the FAQ: Yes Any ideas what the hell can be bothering it? Should I open up completely the laptop and disconnect graphics card or start to check wires? (I've just opened up a laptop once so I am not exactly sure what I'll be doing, and what wires that might be loose that I can do anything about.) Thanks for any help kind goons!
|
#
?
Jul 9, 2019 23:52
|
|
|
|
| # ? May 6, 2024 18:27 |
|
|
Sounds like the cpu burnt out due to it overheating a lot, which explains why you have no video output. This happens a lot with laptops when people use the on soft surfaces and block the vents (and fans never get cleaned, ever). Pull the drives and memory sticks, tell him it’s done for and time to buy one that’s not been used/abused previously. Then swap in the drive into the new machine and be done.
|
|
#
?
Jul 10, 2019 18:49
|
|
|
Slayerjerman posted:Sounds like the cpu burnt out due to it overheating a lot, which explains why you have no video output. This happens a lot with laptops when people use the on soft surfaces and block the vents (and fans never get cleaned, ever). Boo  Kinda figured out it would be overheating cpu or maybe gpu, I need to check if I can get one of my old laptops into working order that he can have instead. Thanks for the reply!
|
|
#
?
Jul 10, 2019 21:48
|
|