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I'm the tech services librarian at a small public library and I'm having issues with two of our patron-facing PCs. At log-in (usually within a minute or so) they force restart, landing us back at the log-in screen. I've observed forced restarts from the log-in screen but after those it remains stable until I try to log in again. Both PCs are on our network and running Windows 10. I have Deep Freeze and a self service reservation client installed, but otherwise nothing that would cause this. I don't think it's a hardware or memory issue as none of the other identical networked machines are experiencing it, just two. It'll also restart regardless of the profile I'm using. This feels like an update issue to me but I can't meaningfully access update services to uninstall anything before it restarts. I can boot into safe mode and it's stable but from there the update service returns an error msg stating it can't be accessed and to try again later. i tried turning off forced restarts on failure but it keeps restarting anyway. Any ideas?
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Jul 1, 2021 17:59
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| # ? May 1, 2024 06:30 |
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Deified Data posted:Any ideas? I'd try doing a system restore (in safe mode) to before this was an issue if possible.
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Jul 3, 2021 23:51
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