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I have a Dell G15 5511. It has a recurrent problem of (I assume) losing power to the RTC when it goes to sleep while plugged in. I’ve been through the Dell support nightmare a few times and it seemed to improve for a while after the most recent firmware update, but now it’s a regular occurrence. Fixing it requires disconnecting the battery and booting off mains only and then setting the system time, which is a pain in the rear end. The screws on the back are starting to get worn from opening the case so often, and I’m dreading the day one fails entirely. I try to prevent it by shutting the machine down rather than letting it go to sleep, but that isn’t always practicable. Any solutions?
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Feb 28, 2023 00:12
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| # ? May 4, 2024 18:45 |
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Make sure you're on the latest BIOS that was released earlier this month.
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Feb 28, 2023 23:57
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Zogo posted:Make sure you're on the latest BIOS that was released earlier this month. Good spot, thank you- hopefully it helps. I hate firmware issues, manufacturer support never seems to be able to handle it. Btw sorry for not using the template, spotted it too late.
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Mar 1, 2023 18:10
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New BIOS hasn’t improved matters, unfortunately. Should I go to Dell for a repair?
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Mar 3, 2023 14:10
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Filboid Studge posted:New BIOS hasn’t improved matters, unfortunately. Should I go to Dell for a repair? Yeah, that wouldn't be a bad idea.
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Mar 3, 2023 21:23
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