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side_burned posted:One thing I learned working Radio Shack is never ever to trust the sales person. It's not that I blame the grunts in the isles or at cash register themselves but management will drill into them to sell certain products and accessories that are huge wastes of money, and some clerks will do everything from repeat the company written sales pitches, to creatively stretch the truth, to using out right lies, in order get extra money and avoid being humiliated by store mangers. And again I don't blame the clerks,I've been there to, it's entire chain of command all the way up the corporate overlords who command this bullshit. We don't have Radio Shack here in jolly old England but I know what you mean. My co-workers fit so well into the sales tactics you just described. The girl with the highest sales figures in our store openly flirts with customers to get them to buy poo poo. She is extraordinarily pretty too so it works jaw-droppingly well. Pingiivi posted:Old man story. Sounds like he may have had the beginnings of dementia, poor guy. 
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Oct 24, 2010 00:45
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Today my manager got into a very loud argument with a customer about the price of an item that had the wrong sign on it. He refused the sale in the end  .
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Oct 24, 2010 00:59
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Operation Juicebox posted:We don't have Radio Shack here in jolly old England but I know what you mean. My co-workers fit so well into the sales tactics you just described. The girl with the highest sales figures in our store openly flirts with customers to get them to buy poo poo. She is extraordinarily pretty too so it works jaw-droppingly well. At least in England you have health care. Working retail in the states means you get usually mean no benefits its very common for people to work 35 hours a week at a place instead of a full 40 because putting a person on full time would mean the employer would have give an employee benefits. I know many people who work second and third jobs at minimum wage and they still can not afford healthcare. edit: also our minium wage is $8.00 and hour. So at current rates of exchange retail workers in the States are making £5.1 an hour. side_burned fucked around with this message at 01:27 on Oct 24, 2010 |
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Oct 24, 2010 01:21
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side_burned posted:At least in England you have health care. Working retail in the states means you get usually mean no benefits its very common for people to work 35 hours a week at a place instead of a full 40 because putting a person on full time would mean the employer would have give an employee benefits. I know many people who work second and third jobs at minimum wage and they still can not afford healthcare. Oh and in the United States you can be fired for "no reason". You see, here we have a thing called "freedom", as in "the freedom of those in positions of power to abuse the gently caress out of you and if you don't like it, there's the door".
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Oct 24, 2010 01:39
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spankmeister posted:That is such a dick move. HE is the manager, HE should find someone else. On the other hand, he had been running around for two days (going on three) because his mom had had a stroke and was in the hospital and wasn't doing well, so I didn't get too pissed at him. I just told him if I couldn't get a replacement I was locking the door and taking the keys across the street (we were owned by a gas station company, and were literally across the street from a station) e: Nosaj posted:They are either people who work late every day so lets say they work like 4-12pm or 3-11pm and they come in thats like them coming home from work grabbing a shower or some food and deciding they wanna sratch some tickets before going to bed or whatever. Funny you say this, both groups made up a very generous portion of my customer base at the "casino". A lot of people coming home late, and a hell of a lot of people drunk/on drugs. You know you're hosed when your cigarette burns not just to the filter, but the filter itself actually catches on fire...and you don't notice it and keep holding on. BENGHAZI 2 fucked around with this message at 02:04 on Oct 24, 2010 |
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Oct 24, 2010 01:45
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UndergroundHero posted:The grocery store I work for just went under a huge change where tons of product was moved to different aisles and sections of the store. The store is located right across the street from a massive retirement community, so we get tons of old folks in our store I feel your pain. My old Rite Aid was in front of a low-income housing area that was full of kids who liked to try to steal poo poo, and across the street from a church that was attended mostly by old people. SO MANY OLD PEOPLE ON SUNDAYS WHY DID I WORK EVERY SUNDAY Beastie posted:"The store will be closing in five minutes" announcement does not mean run into the fitting room to try on that mountain of clothes in your cart. It means get your fat rear end to the register to buy your poo poo and leave. It's a saturday night and I have somewhere to be! By the same token, it doesn't mean "continue slowly perusing the aisles like you own the store until AND AFTER I make the 'hey we're closed' announcement." This happened. I got to make the best "reminder" announcement that night, thanks to the greatest manager I ever had. BENGHAZI 2 fucked around with this message at 02:22 on Oct 24, 2010 |
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Oct 24, 2010 01:52
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I work at a secondhand store. I'm lead cashier, which means I get hounded by close-talking bargain hunters and old women demanding discounts because (liesandflattery) they claim to shop here alllll the time, this is their favorite store, things used to be soooo much cheaper. I can and will give a better price if there is an actual reason, such as a hole or stain, or for other smaller reasons if you're not a whiney mcwhinerstein about it. Theft is a big problem. And tag switchers, arrrrrgh. I make it a point to keep a very good mental inventory of our merchandise, so the look on your face when I tell you in my sweetest voice "Oh, this is the wrong price ma'am. Looks like the children have been playing with the tags again, I just priced this item for fifteen dollars and look, some little scamp seems to have placed a two dollar sticker over it" is just precious. The front of the store was remodeled nearly four years ago to make room for more and fancier cash registers, so we had to remove the benches that we had there. I am constantly amazed at how many people there are who come in and are surprised at the change. The last one was incredibly rude and made one of my cashiers cry. <  > And the floor. Dearrr Goddddd I realize a lot of our shoppers may be physically disabled in some way but most of them just don't have an excuse.
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Oct 24, 2010 04:47
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Freakbox posted:It rhymes with "cycles". Do you work there? Yeah, actually we just got told about the "social media policy" today. From my reading of the guidelines it sounds like I can say mostly what I want as long as I include a disclaimer that I am only stating my opinion and not expressing the views of the company, and also as long as I'm not outright defaming or slandering the company (or its employees or customers, etc.). I've had plenty of religious customers too. I'm an atheist myself, but I'm perfectly content to let some people think I share their religious views if it keeps them from proselytizing to me. Someone keeps leaving Christian tracts in the store, and I actually like to collect them just for fun. Gets a bit boring when it's just the same ones for a few weeks. I have to wonder who the target audience for these things is, though, considering this is a mostly homogeneous Protestant Christian area already. Not like anyone's gonna have a spiritual conversion in an arts and crafts store restroom either.
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Oct 24, 2010 05:22
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Hey, Less Than Three, where is your avatar from? I can't remember how to find that music video and I all of the sudden have a burning need to watch that sax player jam all over again.Kaninrail posted:I feel so dirty every time someone asks me to sell Norton to them. I know this is from a few pages ago, but it just reminded me of a customer from the other day. For background, I cashier at Walmart, so I don't get hounded to sell software or anything like that. So anyway, this lady came through my line and was buying Microsoft Office and kinda complaining at how much it was. I told her that as a poor college student, I need that sort of software but can never afford it, so I generally use Open Office as it's free and has all the features I need. She even agreed that she really only needs is for Word and Powerpoint for her husband who was going back to college himself. So does she leave MO with me and then goes to check out this absolutely free program I told her about? Or at least leave MO and do some research? Nope. She bought it for roughly 200$, and complained (but nicely, not bitching) the whole way.
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Oct 24, 2010 06:16
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We've got a 4 foot tall electronic witch set up in our Halloween section and it's been annoying the poo poo out of anyone working near it, while simultaneously scaring the poo poo out of children, but that's not why I bring it up. I bring it up because it's been there for 2 or 3 days now but I just noticed tonight that someone had made a name-badge for it, complete with the little badge-backer that says what position you hold. This witch bears a striking resemblance to our stores co-manager "Linda" and I got a pretty big laugh when I got close enough to see the name/position on the badge. I'm assuming our store manager did it based on how much they gently caress with each other. Linda has been out the past few days so I'm hoping she'll see it tomorrow and I'll be there to witness it.
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Oct 24, 2010 07:19
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Mountaineer posted:Yeah, actually we just got told about the "social media policy" today. From my reading of the guidelines it sounds like I can say mostly what I want as long as I include a disclaimer that I am only stating my opinion and not expressing the views of the company, and also as long as I'm not outright defaming or slandering the company (or its employees or customers, etc.). Ahaa. That makes a bit more sense- I still don't want to test it, but that's just because my manager is a little bit...um...special. He's a classy, special guy that likes to yell a lot and has bad comic book tattoo sleeves on his arms (oh my god the uneven lining and smeared color, why.) And we get the tracts too! They get left on my nice frame counter a lot. I'm really kinda Meh religion wise- My mother's a Medicine Woman (native american), and my late father was Irish Catholic (he was rubbish at it)...so if you don't bother me, I won't bother you. Hellchild lady just makes me uncomfortable. That woman, though. I'm really hoping she's not at the "Fall Madness" sale tomorrow. PS- I wish our store would carry fabric all-loving-ready. I get this fifty times a day.  - HEY DO YOU GUYS CARRY FABRIC?!? - ....ohgod. Um...no. I'm sorry, but we don't- - How could you not and your other stores blah blah babble retardedness I'M GONNA TELL CORPORATE THAT YOU COULDN'T GET FABRIC FOR ME!! *fatjigglies* - 
Freakbox fucked around with this message at 08:10 on Oct 24, 2010 |
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Oct 24, 2010 08:04
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I used to work in a store that sold replacement parts for all kinds of things like washing machines, fridges, dryers etc... We also sold bicycle parts, car accessories, audio/video cables, vacuum cleaners and associated bags, electrical installation stuff, printer ink, bicycle accessories etc... Too numerous to actually list it all, we were kind of a "you name it, we got it" store (but mainly focussing on replacement parts). I remember people would be really shocked when we didn't carry an item they needed. Sure it makes sense to ask for whatever they needed because there was a good chance we had it, but you can't have everything right? In most cases we could special order it for them anyway so it wasn't that big of a deal. But then they would ask: "But whyyyyy don't you carry that?" Well maybe because we can't stock every part for every appliance made ever, especially your lovely appliance that almost nobody bought because it was a piece of poo poo?
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Oct 24, 2010 10:32
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Found this thread thanks to the banner, got a few stories of my own. I merchandise stores, so while I'm not dealing with customers all the time I get a few that bug me (thankfully a majority of the stores I work on let me tell them I don't work there.) However when I was working at CVS when they bought out Longs, I never got to hear the end of every elderly person coming up to me and bitching about putting longs out of business and how they can no longer can find what they want cause we moved everything and how the CVS extra care card is all a scam. One poor cashier got yelled at by someone as she wanted a number so she can complain about the conversion. And coworkers... Well don't get me wrong I love my coworkers, but there are a few nutballs out there. One was a woman who had her mom, husband and dad all work for the company, and would poo poo talk everyone in Spanish. Well she and her mom decided to poo poo talk one of the CVS crew coordinators in Spanish around two other CVS employees who understood Spanish. The crew coordinator and the CVS employees in question were black. Can you guess what they were saying in Spanish? Sadly none of them got fired but they got booted out of the CVS conversions, and we had a big talk outside about racism. Another coworker, this was when I joined our travel team and I flew out to Florida, so besides 3 others from California I didn't know any of my coworkers. The travel team was split into teams of 4 across three shifts. So there was two people who were also traveling that was on my shift, and were close to my hotel room. One of them... dear God where do I start. On day one I knew she was trouble. We had to flip the candy aisle around, so I told her to work in sync with me, the chocolate and gum were literally just being flipped, so if we pulled everything at the same time it would be quick, easy and clean. But nope, she insisted I had to help her move everything, throw the gum onto a temporary aisle to move the chocolates over, have me lift all the shelving and put down the price tags, basically have me do all the work while she would tell me what I should do as I argue back about how we should do things till I got fed up with it and didn't bother arguing anymore. After I tell my team leader about this thankfully I never had to work in the same aisle as her again. But it wasn't just me having problems with her, each day she would work with a new person and they would say they can't stand her and the team lead would move her again. Then it wasn't just people working the same aisles as her, she would walk around the store and take cleaning supplies and clean shelves from people when they weren't looking. I heard someone yelling at her for taking all of his shelving. Oh but it doesn't end in the workplace, as I said she was near my room. Me, my roommate, her roommate and her would go out and get food together, or go shopping, the beaches whatever together. Her roomie would tell me and my roomie horror stories about her, like she has never showered the entire month we were there. And it showed, sweat stains on her armpits, greasy hair, it was gross. She was extremely obnoxious too, interrupting conversations with her own "witty" comments, as well as arguing about everything. We went to a best buy once and were stuck for about 30 minutes trying to find her as she wasn't near where she said she would be. As we were in Clearwater, our hotel was right next to the original hooters so me and my team lead thought it would be great to see it, and of course we took the others with us. We ordered, we ate, after it you know what she does? Says she can't pay her part of the bill and asks if we can spot her I was never more relieved to come back to California.
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Oct 24, 2010 20:50
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I'm really annoyed by people who think they're entitled to anything they want just because they are alive. This isn't a horrible customer complaint by theifing bastards complaint. Had a customer who was giving me bad vibes the whole time he was working with my coworker. He asked for a PS3 and being the one with the keys to the system room I got the PS3 for him. Asked him if he wanted anything else along with it or our free program card to give him a discount on the next game her purchased(he had enough points from this purchase.) Well he runs his card which was a greendotish card you can get from Wal-mart and the like and I notice the pop-up data about the card didn't match the number printed on the card. And it was declined(thank god) "Oh my card's been giving me trouble lately" "Well that happens when you wipe the magnetic bar code and replace it with a stolen credit card number. I'm sorry, I can't sell anything to you." He keeps going on about how he's been "having trouble" as he slowly walks out of the store. His pace doubles as he hears me dial 911. I hope the worst for him in life. minusX fucked around with this message at 01:59 on Oct 25, 2010 |
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Oct 25, 2010 01:04
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minusX posted:"Oh my card's been giving me trouble lately" That's really not something you should dial 911 for, call the non-emergency line. 911 lines are already dangerously overloaded with bullshit in most cities.
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Oct 25, 2010 02:08
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By the way, if any of you reading this are hard up for a job, and you're in NC? Don't apply at Great Stops (gas station chain). I know the people who run it. Just...don't. Trust me.
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Oct 25, 2010 02:52
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I have been working at my current  I want to buy 2 52" inch televisions and 3 64gb iPads with 3g.  Alright let me go get those for you. As I walk in the back, call security to inform them of the huge purchase possible, I go get the stuff, apologize to the guys in the back since they will be putting this stuff away in about 5 minutes. Alright I want to pay with credit. Can I see some ID for the credit card? You're not allowed to check IDs. Yes I am. Since when, and why? You're spending thousands of dollars, its for your protection. Well I don't have my ID, so whats the limit, $750? We can check for ID on any purchase. I don't have my ID, I'll be back. No you won't. (I think this at least, as I drag all that poo poo back to the back to get put away again.Seriously, for a while it was company policy that we were not allowed to check for counterfeit bills and although I'm sure there's a policy for checking for credit ID, its not really explained or enforced. As bad as it sounds, I'm not going to check it for a few dollar purchase, but only when we start moving up in the total will I check it. Oh yea, and being called racist because I check ID is great too. No sir, I don't think you poor and black, I just want to make sure that all purchases are by the cardholder, for your protection. Oh yea, I was given counterfeit that had the ink smear off on my hands and I had to take it. And soon after we were allowed to deny counterfeit, I had a bill enter my hands that was about 3 inches too small. When I denied the second guy's $1000+ in counterfeit, he just was like oh and walked away. Nice tell that you in fact were trying to pass fake bills. We already busted one counterfeit ring with the feds, and that seems to have slowed it down, or they got better as passing fake 100s.
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Oct 25, 2010 16:26
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Fury1671 posted:Oh yea, I was given counterfeit that had the ink smear off on my hands and I had to take it. And soon after we were allowed to deny counterfeit, I had a bill enter my hands that was about 3 inches too small. When I denied the second guy's $1000+ in counterfeit, he just was like oh and walked away. Nice tell that you in fact were trying to pass fake bills. We already busted one counterfeit ring with the feds, and that seems to have slowed it down, or they got better as passing fake 100s. Oh, and to people who remark "Oh, that's fresh, I printed it earlier today!  " as the cashier checks your money: You aren't funny or original.
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Oct 25, 2010 16:54
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Zero Star posted:Oh, and to people who remark "Oh, that's fresh, I printed it earlier today! I get this all the time, as well as "Well, there's no price tag on it, it must be free." gently caress you. I hear this everyday. Be original. Then again, I do tell the same jokes to multiple customers a day, so I guess I don't really practice what I preach. Management makes us page them whenever a bill bigger than $20 is offered. It's policy, but I think it makes us look suspicious of otherwise innocent customers. I can tell the difference between a real and fake bill just by holding it in my hands, and I recognize that the call for a manager is to protect the cashier from liability, but I still just wish they'd let us handle it ourselves, because it usually is during a rush and I don't want to keep customers waiting. Dodgeball fucked around with this message at 17:14 on Oct 25, 2010 |
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Oct 25, 2010 17:06
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Zero Star posted:Wait, you weren't previously allowed to deny counterfeit notes? When I worked as a cashier 8 years ago we had to use a special pen to check every single note that entered our hands. Until a few months ago, I never even had a counterfeit pen. And checking the bill for watermarks could cause the company issues if the bill was real and the customer was offended. At the beginning of the year I was allowed to deny them if the serial numbers matched, and that was all. The counterfeit pen needed to be "tested" at another store before it was used. Whether or not that was the actual company policy or not, I don't know, but my managers told me so. Then again, my former store manager was a pretty cool guy, so I have no reason to believe he was lying to me.
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Oct 25, 2010 17:24
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MAKE NO BABBYS posted:That's really not something you should dial 911 for, call the non-emergency line. 911 lines are already dangerously overloaded with bullshit in most cities. Dont worry, he didnt really say that nor did he really call 911. Most places now I shop at tend to scan 50s and 100s but dont seem to give a poo poo about anything smaller.
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Oct 25, 2010 17:28
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Oh god. I work in a copy shop that will remain unnamed in this thread. Copyright Compliance is something that we get trained on every year simply because of the amount of problems we get with people saying "Yes" everything. A couple weeks ago, a guy came in with a wood carving template that was clearly marked "© 2007 whatevermagazine" Him: I need to get this enlarged to probably an 11x17 or so. Me: I can do that, however, I unfortunately will not be able to do that until I am given permission by the copyright holder to make a copy of it. Him: What? I've done this for five years and I've never heard that. Me: It's a federal law, essentially I would be making money off of somebody's intellectual property, which is illegal. Him: Come on man, it's a picture of Jesus. Me: It's an artist's depiction of Jesus. The artist was paid to do it and would not receive royalties from my copy. I need permission from the publisher. Him: This is bullshit! *Storms out* ... Next customer in line: Wonder what Jesus would do? There are several reasons why I both love and hate our customers. This story exemplifies both.
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Oct 25, 2010 17:34
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Fury1671 posted:Oh yea, and being called racist because I check ID is great too. No sir, I don't think you poor and black, I just want to make sure that all purchases are by the cardholder, for your protection. I love this one. I once had a lady come through my line and her check for some hundred dollars came up with a message to call the check verification line. While I'm calling it up she's over there going: "This is loving ridiculous.. I've never been so loving humiliated in my life.... Stupid loving racist white boys... All these loving rednecks that hate black people I'm so sick of it!" and similar remarks. I mean she was doing it pretty drat loud too as at least 3 people in line behind her heard everything she said clearly and apologized to me for it. I wasn't able to take her check for whatever reason and she just took the card to call up the checking verification company. And also wanted a card so she could call corporate and tell them they should fire the racist white boy hick that was running as their register (I do not have an accent or do any kind of redneck-ish things). I went ahead and told my MOD about it so he could make note of it on the MOD-walk in case anything came of it. Then about 15 minutes later another black lady came through. When I asked her for her ID for her debit card, which she said she forgot the PIN to and wanted to use it as a credit instead, she started talking about racism and how it was a crime and going on and on about how I was trying to criminalize black people, etc. She refused to take her ID out of her wallet. I called the MOD over for whatever reason, and she said if I wanted to see her ID I'd have to take it out myself. Of course I find the thing is somehow nearly glued in there... and when it comes out there is no hologram, it is printed off center........ and it is clearly laminated cardboard. Humorously her response to this was that we were racist and she was going to call our company and tell them about their hateful white power employees. The MOD said likely the two ladies were together and hoping they could just scare me out of checking her fake ID with all the racism threats. After this I finally got off register (I was covering someone's break) and went by the bathroom. One of our black workers was in there and said something to me, my response was: "I'm sorry... I can't talk to you anymore. I just found out I was a hateful racist." When he asked me about the story, he asked: "Tell me... was this first lady who got so angry fat?" I told him she was and his response was: "Man, big black women are the worst! Because NOBODY likes them!" Haha.... what? Also.... Zero Star posted:Oh, and to people who remark "Oh, that's fresh, I printed it earlier today! Dodgeball posted:I get this all the time, as well as "Well, there's no price tag on it, it must be free." Yes... I hate these. They happen almost EVERY TIME. The worst is if two people are together and are both paying separately. Both pay with a big bill I have to check and both make the joke. Ugh.
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Oct 25, 2010 18:12
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MaxDuo posted:Yes... I hate these. They happen almost EVERY TIME. The worst is if two people are together and are both paying separately. Both pay with a big bill I have to check and both make the joke. Ugh. They don't let us keep more than 100 bucks in twenties in the register (though I break this rule all the time). I know as SOON as I deposit our 20s in the drop box, some dick with a hundo is going to show up, there goes my precious 10s. I can't WAIT until someone calls racism on me. My grandfather is black, and my mother is hispanic. My step dad was a muslim and my dad is a pollack. The only people who can make a case for themselves are Asians and the Irish, and I loving love take-out and drinking. 
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Oct 25, 2010 18:31
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minusX posted:"Oh my card's been giving me trouble lately" PLEASE tell me you kept the card.
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Oct 25, 2010 18:32
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Back when I did my time in retail, I infinitely preferred customers using credit/debit cards as opposed to the ones who deal in cash. It involved less motions and gave me a second to have a breather while the card was authorized. Is it still preferred by current retail jocks? Know that this goon will always remember the crap that he took at retail, and has striven to never give crap to retail people, treat them like I want to be treated, and has never gotten angry at someone for a problem that wasn't there. ::retailrefugeebrofist::
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Oct 25, 2010 19:37
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MJP posted:Back when I did my time in retail, I infinitely preferred customers using credit/debit cards as opposed to the ones who deal in cash. It involved less motions and gave me a second to have a breather while the card was authorized. My retail career ended about four years ago, but I always preferred credit cards since it was faster. I seem to also remember people having the card ready to go in their hand before approaching the checkout while people who paid in cash never had it ready to go and had to dig for it in their wallet/purse. And yes, I will forever sign up for every single free rewards program card thing that a clerk offers me in that familiar rote-learned sales pitch voice, because I had to hawk those things and our job performance was judged entirely by the number of signups for the rewards program that we managed to get. Givin' a helping hand to my bros at the registers. :retailrefugeebrofist:
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Oct 25, 2010 19:56
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Dell_Zincht posted:PLEASE tell me you kept the card. At one point in time, if you confiscated a stolen credit card, you got $50. I don't know if that was from Fred Meyer or the card company, but I got a couple of them one holiday season and it was great. My wife still works retail management, and one thing she has to deal with now is her employees becoming her friend on FaceBook and then sending her work related messages. Such Bullshit.
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Oct 25, 2010 20:05
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MJP posted:Back when I did my time in retail, I infinitely preferred customers using credit/debit cards as opposed to the ones who deal in cash. It involved less motions and gave me a second to have a breather while the card was authorized. I definitely prefer it over people paying in cash, mostly because there's a lot less work involved - with not having to count out change and whatnot. Hand the customer a receipt, let them sign, move on to the next person. It helps keep me sane while I count down the minutes until I can go get a drink.
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Oct 25, 2010 20:09
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Enjoy Everything posted:My retail career ended about four years ago, but I always preferred credit cards since it was faster. I seem to also remember people having the card ready to go in their hand before approaching the checkout while people who paid in cash never had it ready to go and had to dig for it in their wallet/purse. I just sign up in the hopes that if I lose my keys, whichever good Samaritan decides to return it will just be able to drop it off in a mailbox, and off it goes to the PO box for the store the Postal Service sends it to, return postage guaranteed, who'll then call me to tell me my keys with 40,000 store rewards cards have been found and could I please pick them up so they can have their warehouse back. I don't care if Big Brother knows how much generic store brand poo poo I buy, I do it for the discounts and I hope against hope stores one day implement coupon codes that match to store discount cards. Also Shoprite gives Continental Onepass miles and the free turkeys or hams at Thanksgiving and Easter.
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Oct 25, 2010 20:48
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EDIT: Wow, I'm a bitch when I'm angry.
ChirpChirpCheep fucked around with this message at 04:34 on Nov 1, 2010 |
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Oct 25, 2010 20:50
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Cards are so much easier than cash for me as well. But cash isn't too much more difficult (aside from waiting for the customer to fish it all out, and then having to straighten it out for them). Checks aren't even that bad, just hand it over and let me run it through the machine. But I swear to god, if you fill out your check completely (if you have duplicates and just write down "Store name" and "XX$" we're cool. It's even better if you give me the check and then just write directly on the carbon copy) I will be wishing your death the whole time you stand there doing it. Dell_Zincht posted:PLEASE tell me you kept the card. At my work, we're not allowed to confiscate fake cards, counterfeit cash, fake IDs, etc etc. We just say "hey, I can't take that" and they get to walk out with no repercussions.
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Oct 25, 2010 20:58
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Dodgeball posted:They don't let us keep more than 100 bucks in twenties in the register (though I break this rule all the time). This was a big thing for me at the "casino" You were only allowed to keep X amount in your drawer at a time, I think it was $1200, and after that you had to drop $200 in the safe. If you had a busy night with no payouts, you went over that quickly, and seeing as I was working nights with no way to get my drawer refilled other than calling the manager and getting them to drive over and open the safe, I'd usually let it go for either A) A couple hundred extra or B) until it was almost shift change, depending on how far over I was, because I had had more than one experience with dropping two hundred and then someone hit a 4-500 dollar payout and cleaned my drawer out in one swoop.
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Oct 25, 2010 21:09
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MAKE NO BABBYS posted:That's really not something you should dial 911 for, call the non-emergency line. 911 lines are already dangerously overloaded with bullshit in most cities. Nosaj posted:Dont worry, he didnt really say that nor did he really call 911. Dell_Zincht posted:PLEASE tell me you kept the card.
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Oct 25, 2010 21:36
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Soy Sauce Beast posted:At my work, we're not allowed to confiscate fake cards, counterfeit cash, fake IDs, etc etc. We just say "hey, I can't take that" and they get to walk out with no repercussions. Holy poo poo, seriously? Where I work, if we get a suspicious card, or a suspected counterfeit banknote, we test the banknote and then call security who will come and check it. If it's fake, we keep it, and explain to the customer why. Same thing for a card, although usually if the card is stolen the police are called and the culprit is retained instore until they arrive.
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Oct 25, 2010 22:48
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MJP posted:Back when I did my time in retail, I infinitely preferred customers using credit/debit cards as opposed to the ones who deal in cash. It involved less motions and gave me a second to have a breather while the card was authorized. For me, no. Our machinery is so old that our credit card terminals are separate from our registers (which run on an MS-DOS-esque program that hasn't been updated since 1999), so I have to turn around to do credit/debit. I swear I turn around in a complete circle twice just to do one transaction with credit/debit. Don't forget initialing the receipts and dealing with people who scratch out their credit card number even though we're legally allowed to have it on our copy of the receipt because we don't store transactions electronically. Cash is just so much quicker.
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Oct 26, 2010 00:53
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Dell_Zincht posted:Holy poo poo, seriously? Where I work, if we get a suspicious card, or a suspected counterfeit banknote, we test the banknote and then call security who will come and check it. If it's fake, we keep it, and explain to the customer why. Same thing for a card, although usually if the card is stolen the police are called and the culprit is retained instore until they arrive.
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Oct 26, 2010 02:15
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As of a month ago I no longer work in retail, but for almost a year I was a manager at a women's clothing store. On one of my last days working there a customer threatened to sue me because she walked into a mirror.
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Oct 26, 2010 03:31
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MaxDuo posted:Yes... I hate these. They happen almost EVERY TIME. The worst is if two people are together and are both paying separately. Both pay with a big bill I have to check and both make the joke. Ugh. At Macy's cosmetics, nothing has a price tag, so no one can make this joke. It's pretty great. So far, nothing crazy at retail except when I offered a perfume sample to a passing black lady who then went on a long-winded story about how her family is related to the Robinsons and they had a game where they swiped minstrel makeup from cosmetics back in the and now she's being harassed by French cosmetics companies and demands reparations from Michelle Obama Robinson because she won't buy cosmetics, but will buy fragrance, which is what I was offering in the first place. Also something about Bojangles Robinson. The rant went on for at least 10 minutes and luckily she wasn't angry at me, but I had no idea what to say the whole time except "Wow, I'm learning something today! *smile*". Megera fucked around with this message at 04:36 on Oct 26, 2010 |
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Oct 26, 2010 04:33
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quote:I just printed that bill this morning! quote:Be careful, the ink isn't dry yet! Me: You did a good job! 
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Oct 26, 2010 07:25
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