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My supervisor is kind of like that. She bums around in back and talks on her phone during the busiest times. Never when it's slow.
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Jun 12, 2011 17:43
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Heh, when I used to run a comic shop, we'd hide in the back whenever one particular customer came in. Guy smelled horrible, like not normal horrible, some kind of weird X-Files BO that could kill you if you were exposed to it for too long. The first person to see him approaching the front would announce to the others he had to take a poo poo, and lock himself in the bathroom; the remaining two had to race for the stockroom to inventory the Magic cards. Whoever was too slow got stuck discussing his pull list, his porn comics, and his action figures for half an hour while trying not to pass out. It was never a rank thing, though. When someone else was the manager, if they were too slow, they had to deal with him; when I took over, it was the same way. Egalitarian retail hell, as it were.
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Jun 12, 2011 18:42
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ijii posted:I hate how people think they can just screw off whenever they want while on the job when no supervision is around. A few months back when we had our new clerk, the second day I told him to clean the shelves just like how he did it the previous day. I left at my schedule time and he had about 3 full hours to do just that, clean shelves. At any job I've worked, there's nothing quite like coming in one day and finding the night-closing team decided to be lazy shits and knowing that it was now all your responsibility to deal with. Speaking of, I don't think I've ever mentioned this one night at AMC, when Mark, our lead, decided to just not do his job. To preface, this guy completely lacked empathy, once made a comment the likes of "if I ever came here with my kids, I'd let 'em trash the place as much as they wanted", so that should give you an idea of what I had to deal with. I'd ask him to do something very, very simple like "can you pick up that nacho tray that fell back there", or "when you get a chance, empty out the icee sink", and an hour later he still just refused to do it. Anyway, it was a Sunday night and as always, it's the lead's job to coordinate closing duties among the regular staff in the concessions area. This night in particular, however, he decided "gently caress that, I'm gonna leave suddenly and have you guys do it", going to the point of interrupting my break to tell me I now had a truckload of his work to do. When the current manager heard this, he was suitably pissed, and had to offer what little help he could in trying to manage a close for a weekend-night. We didn't get finished until 2 AM, on a shift the other guy and I were supposed to be out by midnight on. Somehow, despite reporting this guy, he STILL didn't get fired and continued to be a lazy jerk. It probably didn't help that the manager I reported all this too was also kind of an rear end in a top hat, too. Apparently, way after I left that horrible place, he quit right when he knew he was about to get fired.
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Jun 12, 2011 21:13
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miscellaneous14 posted:At any job I've worked, there's nothing quite like coming in one day and finding the night-closing team decided to be lazy shits and knowing that it was now all your responsibility to deal with. That happens all the time at our theater. It's particularly bad here, because every couple months, especially around summers/holidays, there's a huge staff turnaround, so all of the sudden there's fifty new employees who have never closed the stand before, and end up putting everything in the wrong place, or not putting it away at all. Although, apparently, now we've changed the policy on who has to stick around to close the stand. Ushers, who usually get done with cleaning theaters and closing duties around 10:00ish, or a few hours before close, have to stick around until the whole theater closes. Last night all three closing ushers were there until one in the morning.
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Jun 12, 2011 21:30
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We've taken to calling overnights "the circle shift" because the two chucklefucks working them cut so many corners and leave so much poo poo unfinished that it's just mindboggling. Daytime shift has enough problems to deal with without having to worry whether or not the garbage cans are emptied, or if they have a bag in them at all, and having to wash every dish in the store because they're either not done, or they've gone back out on the floor with poo poo still caked on them.
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Jun 13, 2011 02:06
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TShields posted:It probably is illegal. How could you possibly get caught? Who is policing this sort of thing? "Hey Fred, couldja do me a favour? Call up my boss, act like you're looking at hiring me and see what kind of referral he gives, 'kay?" making GBS threads on someone via referrals/references is wonderful for billable hours for lawyers; most people aren't going to take the chance, even if Incompetent McShitstain just spend six weeks running the company into the ground from the bottom-up. Exception: old-boy network. If Harpo, Groucho, Chico and Karl all have the same school tie and club memberships, they'll feel a lot more secure in that their Close Personal Friend isn't likely to be diming them out/running a sting.
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Jun 13, 2011 03:02
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I called a couple of my old jobs because I forgot the last name of the general managers from them, as I needed it to fill out an application. Turns out the one at AMC, who had been for more years than I know, quit (or got fired, I dunno) just two weeks ago. Funny that. 
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Jun 13, 2011 03:19
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Ygolonac posted:"Hey Fred, couldja do me a favour? Call up my boss, act like you're looking at hiring me and see what kind of referral he gives, 'kay?" Yeah, you could sue them if they were giving you a poor recommendation, but how would you ever find out unless you get someone to call them and act like they're hiring you? They could be saying all sorts of horrible poo poo about you and you'd never know.
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Jun 13, 2011 04:45
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TShields posted:Yeah, you could sue them if they were giving you a poor recommendation, but how would you ever find out unless you get someone to call them and act like they're hiring you? They could be saying all sorts of horrible poo poo about you and you'd never know. I think the point of that post was exactly that. Have a friend call your old workplace and see how well you are recommended.
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Jun 13, 2011 07:20
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It's a moot point now since I was hit by another big fat "no" with a generic informal email that they could have sent before I worried about it all motherfucking weekend. Excuse me while I go beat my head against a wall.
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Jun 13, 2011 18:54
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TShields posted:It's a moot point now since I was hit by another big fat "no" with a generic informal email that they could have sent before I worried about it all motherfucking weekend. Excuse me while I go beat my head against a wall. Freaking out is probably hurting you. You clearly have a tendency to overthink things and stress yourself out, and it might be coming across to potential employers as "this guy is going to be more trouble than he's worth". There is a very fine line between enthusiasm/perfectionism/holding oneself to a high standard and being a high-strung worrywart who has trouble seeing the forest for the trees and loses it in a crisis. It is a goddamn shame that our corporate culture rewards the former so highly and punishes the latter so severely, but unfortunately, that is the case. And employers can smell the distinction. I wish there were a simple remedy for this. You might want to find a career counselor or a therapist* who specializes in anxiety, or preferably both, to work on breaking the freakin-out cycle so you can walk into these situations with calm and confidence instead of desperation and panic. My hunch is that this will help you be happier in general, as well as improving your chances of landing a gig you don't detest. I really do wish you the best of luck but it's clear whatever you're doing now isn't working. Cheers and God bless. *A therapist, emphatically not a psychiatrist. Some MD shrinks are good but many have the unfortunate inclination to throw benzos at every problem and you really REALLY don't want that.
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Jun 13, 2011 19:36
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The manager I was talking about who got "fired" a couple of weeks ago (and, apparently, got "re-fired" a few days later? I can't keep up with my stupid job) has been in China for a week visiting her son. She went with her husband, who is our main chef, and hooooooooly poo poo can you tell the difference in the kitchen. This will probably end up being very long, and kind of a rant, but I'm about to explode and I apologize. We have consistent thirty minute cook times on things that normally take five minutes. Sushi rolls which normally come in eight pieces are now cut into these disgusting, unholy abominations that are ~5 pieces (if we're lucky.) One of our managers just no-call no-showed on Saturday, leaving us with no manager and three servers on a busy day. I felt so loving bad for my other manager that I sacrificed my days off just to give him the peace of mind that there would be enough people there in case it got busy (it won't. We are deader than hell lately.) In other words, I'm a sucker who is incapable of saying "no, I need a mental health day, working 50+ hours a week and making no money is literally killing me and I've got a poo poo ton of medical issues to deal with." The cherry on top of all of this is that yesterday morning, I had a table who ordered nothing more than a spider roll as an appetizer and a couple of Chinese dishes as entrees. It took ~40 minutes JUST FOR THEIR APPETIZER, which was cut into aforementioned ungodly abomination. By the time their entrees came out, another 40 minutes later, I was about to cry. The guy at my table was upset because there was no asparagus in what he ordered, and he kept telling me "no, it's not your fault, but the kitchen needs to cook what is advertised on the menu." I agreed and had already discussed the sushi debacle with my manager, who is actually a fellow server thrown into being a "key". She took 10% off their bill and offered them a $10 gift card, which she believed (and I agreed) was fair. When I brought out their tab, this couple kept telling me I was wonderful but they wouldn't be coming back, oh and hey why don't I keep the gift card because clearly I'm not going to be making money at the restaurant I work at anyway? Also, I should really "look for another restaurant to work at, because this one won't be around much longer!" The cherry on top: "Good luck getting into Vanderbilt for graduate school. I really hope you find something better to do with your life than work in terrible restaurants where the kitchen staff decides your income"  And, the worst part, is he is completely right.
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Jun 14, 2011 05:07
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^^^ He may have been right, and bless him for not blaming the sub-par meal on you, but he still sounds like a dickish customer for saying those things. He can criticise the restaurant - he doesn't need to take shots at your level of income and life.
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Jun 14, 2011 06:43
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http://www.wral.com/business/story/9724791/ I live in the county with the star, in exactly the area they're talking about in the article. Ugh. (USER WAS PUT ON PROBATION FOR THIS POST)
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Jun 14, 2011 17:24
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TShields posted:http://www.wral.com/business/story/9724791/ What you're looking for seems to be https://www.blogger.com. This thread is not your blog. It's hard finding a job everywhere. I've been out of work except for a short stint for the last 3 years. Shut up. You don't listen to people's advice anyway.
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Jun 14, 2011 17:54
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Halisnacks posted:^^^
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Jun 14, 2011 19:39
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I don't have a highschool or any higher education. I have a job. It's a terrible job, but whatever.
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Jun 14, 2011 21:40
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Some while ago someone posted a mockup resume for TShields. Anyone have that template still?
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Jun 15, 2011 00:48
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I got passed over for a promotion into management today because months and months ago when I applied for the position it was still too close to the time I was denied for another management position(which was like half a year before that). The last time I was passed over they hired someone who'd been with Target for 6 months. That person proceeded to fail miserably at their job, run out crying on several occasions, and eventually quit. The person they passed me up for instead has been working at Target for....6 months as well. He at least seems qualified though. gently caress my life and gently caress Target forever.
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Jun 15, 2011 00:52
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I know how you feel. I got passed up three times for department manager. My issue was I spoke too truthly with the judge panelist. gently caress that, the company has issues and I disagree with some of its policies. That does not mean I don't follow them! Meh whatever, believe it or not, I don't get any raises going from assistant to lead. In fact, I have to drop union in order to become department head, so that means I have to pay more in health premiums than union dues. Also if poo poo hits the fan, it is the department head that gets all the grief not the assistant. If anything it would be a temporary demotion to me if I were to get "promoted". If they want to promote me down the line, then fine, promote me. I'm not going to put in an application again for a very very long time. -------------------------------------------------------------------- I found out yesterday that I'm finally getting transferred back to my old store!  
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Jun 15, 2011 01:44
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gently caress yes I might be out of retail forever (or at least for a good chunk of time) starting tomorrow. My new job isn't all that exciting, I'll be installing computers at a huge pharmaceutical corporation, but gently caress me it can't be worse than another shift at that goddamn gas station.
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Jun 15, 2011 23:00
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My store is frequently used as a concierge service of sorts by the general public -- they're always asking us to call them cars, mail letters, provide directions to obscure locations, make photocopies for them (uh no) and, most of all, provide restaurant recommendations. Why they think we would know what they want to eat and where is beyond me, and it's probably yet another example of the public becoming increasingly confused about the proper role of commercial spaces, but that's not really what I'm here to bitch about. I just wonder why the gently caress people ask for directions when they have no idea how to parse directions. It's really frustrating. People ask me where they should go and then ask me how to get there, and then don't have the first clue how to apply what I'm saying to their loving feet, even if I talk to them like they're six. Ex.:  Is there a good Italian restaurant around here? Yeah, actually. Sergio's is two blocks east of here on Main Street, and it's totally decent. Uh, where is that? We're at the corner of First Avenue and Main Street. Just go to Main Street, make a left and go two blocks. Big red sign, you can't miss it. ... See, look. Look out the front windows here, where I'm pointing. See that? That is First Avenue. Make a left on it, then the first left is Main Street. ... Here, let me draw you a map. [scribble scribble] THERE is where you are. THERE is Sergio's. But can we walk there?It is a miracle some people are still alive.
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Jun 16, 2011 06:53
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spite house posted:It is a miracle some people are still alive. Guardrails. Stop signs. That little skull and crossbones on bottles under the sink. I miss hearing about Darwinism when I was in grade school, it gave me hope that all the stupid people would be dead by the time I got to be this age.
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Jun 16, 2011 07:23
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spite house posted:My store is frequently used as a concierge service of sorts by the general public -- they're always asking us to call them cars, mail letters, provide directions to obscure locations, make photocopies for them (uh no) and, most of all, provide restaurant recommendations. Why they think we would know what they want to eat and where is beyond me, and it's probably yet another example of the public becoming increasingly confused about the proper role of commercial spaces, but that's not really what I'm here to bitch about. We get this a lot too. I don't know why people think bookstores = visitor's centers, but I work in a resort town and I get questions about places to eat (I don't know) or who still sells CDs (nowhere in town). Seeing as I don't live in the town I work in, nor would I even want to, I can't answer a lot of those questions. I just end up referring them to one of my coworkers who actually live there and let them deal with it. Today someone asked me while they were buying sex books if I owned the store or if I just worked there. I look like I'm a young teenager. I just looked at the guy and said "I'm 22." He said "that doesn't mean you can't own it!" and I replied "I honestly wouldn't want to." He then said, "well, since you don't seem to care, I normally hate buying books from a bookstore. I just get them off Amazon because they're like two bucks apiece! "He then had to go borrow money from his girlfriend so he could purchase his book on how to please her.
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Jun 16, 2011 07:57
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Dodgeball posted:That little skull and crossbones on bottles under the sink.  When they take me away, it will be because I snapped on someone who was demonstrating a total lack of situational awareness. Being as I work in retail, this is likely to happen eventually. Must get grownup job. Though the other day, I managed to profit in a very small way by wanting to punch customers -- though they weren't my customers. I went to Whole Foods to buy a cupcake for a friend who was having a rough time, and of course everyone in the place was acting like they'd been lobotomized. (Whole Paycheck coddles entitlement and is also designed to be as confusing as possible. I try not to go there, it's a disaster.) I went to check out and my cashier, a stony-faced young man, was clearly giving no fucks. Maybe he'd just turned in his notice, I have no idea. Anyway, we had this exchange.  and how are you doing today ma'am I want to punch all your customers. how about you put your money away and i let you take that cupcake for free. have a nice day.Solidarity! Part-Time Robot posted:He then had to go borrow money from his girlfriend so he could purchase his book on how to please her.
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Jun 16, 2011 08:23
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I loving hated Amazon when I worked for the bookstore. Not because they were our competition, but because it gave self-entitled little fucks something they thought they could use as a price gauge. Let me clue you in to why you pay what you pay when you go to a bookstore, keeping in mind, our books are half off or less in 99% of cases. You are paying for: -The value of the item itself, it cost us money to get it, so enjoy your mark up. -The rent and utilities for the building, electricity doesn't grow on trees, and even if it did, we'd have to buy them, too. -That book's spot on the shelf; we put it out there in lieu of other books because we thought it would sell. -A portion of every employee's paycheck, our company is cool and profit shares with even us lowly peons. -Tied in with the previous, every employee is knowledgeable on a vast array of subjects, so you are paying for their expertise. When I tell you little Johnny Bastard shouldn't play Grand Theft Auto, I'm saving you the grief of you coming back here and chewing me out because YOU bought him a Mature rated game. -The ability to have the book, in your hand right now, allowing you to see its quality and make sure it doesn't smell like a smoker's rear end in a top hat. If it did, we cleaned it, and that product cost money, too. "Yeah, but Amazon has it cheaper." "gently caress. You."
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Jun 16, 2011 08:59
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I wish somebody would ask me where is a good place to eat. It's pretty much all I can answer correctly. I've eaten at a lot of restaurants in my city. A lot of customers get confused at what you even sell. A list of things myself or the owner of a comic book store have been asked. Key Cutting, waterbeds, books of P.E.I. potatoes, large print playboys, fuses and more I am forgetting. Plus when I worked in a dollar store, a bunch of stoned teens came in and wandered around for 15minutes before asking me if this was the Rock Shop (pretty much an independent Hot Topic). As for "I can get this cheaper online." gently caress you. If you can get it cheaper online then loving do it, don't ask me to price match because I can't. I might as well just give you the item. A lot of online stores are people working out of their basements, or warehouses with no storefronts and much lower overhead, even before you account for the bulk purchasing they can do. It's ridiculous to even think for a moment that I can discount $20 on a $50 item because some website has it for that.
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Jun 16, 2011 11:13
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When I worked in a shopping mall, I hated when customers would ask if we had something in stock, we would say no, they'd ask if another store in the mall would have it (if we didn't carry it we would tell them where to go as we didn't care) but if there wasn't they wouldn't believe us. It happens SO OFTEN. Customer: Hi, do you carry the official ipod USB cables? Me: No, I'm afraid we don't have those sorry Customer: Is there anywhere else in the centre that does? Me: No, I'm afraid there isn't Customer: Are you sure? Tell me where in this mall I can get one. Me: There aren't any stores in this mall that carry Apple products except for us, and we only really ever have the headphones and sometimes wall chargers. Customer: I KNOW YOU KNOW WHERE I CAN FIND ONE. Usually at this point I would just send them off to whatever random vaguely electronic store I could think of at the complete opposite side of the mall, two floors down.
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Jun 16, 2011 13:45
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What happens if instead of telling them that (i.e. the truth) you just teall them you don't know.
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Jun 16, 2011 13:50
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spankmeister posted:What happens if instead of telling them that (i.e. the truth) you just teall them you don't know. The same thing. "You work here every day, and you don't know what the stores around you are?"
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Jun 16, 2011 13:54
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You have to be so. loving. delicate. when you ask that question in Europe (in my experience). Even in big department stores in Dublin, where you'd think the employees didn't give a poo poo about the bottom line, you'd ask if there was another place around that sold cheese slicers and they get all stony faced like you made a joke about raping their sister or something. A lot of places take their competition very seriously.
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Jun 16, 2011 14:11
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greazeball posted:You have to be so. loving. delicate. when you ask that question in Europe (in my experience). Even in big department stores in Dublin, where you'd think the employees didn't give a poo poo about the bottom line, you'd ask if there was another place around that sold cheese slicers and they get all stony faced like you made a joke about raping their sister or something. A lot of places take their competition very seriously. When I worked retail I had no problem referring a customer to another store if we ran out of something. I didn't get mad at the custromer or anything. I also gave them the most honest answer possible, I just "excluded" two or three stores out of my reccomendations that were either the direct competition or that I knew carried the exact same products at lower prices. ( We sold a whole bunch of different stuff so there could be like 5 different stores that carried a subset of what we carried. ) spankmeister fucked around with this message at 14:31 on Jun 16, 2011 |
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Jun 16, 2011 14:28
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The General posted:The same thing. "You work here every day, and you don't know what the stores around you are?" Did said electronics store ever try and send them back to you?
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Jun 16, 2011 14:30
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spankmeister posted:When I worked retail I had no problem referring a customer to another store if we ran out of something. I didn't get mad at the custromer or anything. I also gave them the most honest answer possible, I just "excluded" two or three stores out of my reccomendations that were either the direct competition or that I knew carried the exact same products at lower prices. ( We sold a whole bunch of different stuff so there could be like 5 different stores that carried a subset of what we carried. ) I probably stated it a bit too strongly, of course there are helpful people everywhere. I just never experienced the  answer in the States and it was kind of a shock the first few times it happened.
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Jun 16, 2011 15:33
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spite house posted:My store is frequently used as a concierge service of sorts by the general public -- they're always asking us to call them cars, mail letters, provide directions to obscure locations, make photocopies for them (uh no) and, most of all, provide restaurant recommendations. This. I had a man come up to me and ask if he could use our copier in the back office to photocopy pages out of a Sports Illustrated Swimsuit edition for his friend, because he did not want to buy it. Me:  And then there are the cheapskates who bring a notebook and copy things out of the books/magazines while they sit in the cafe. Bookstores apparently also double as a directory. I've had customers demand to know where they could sell back their used CDs since Borders doesn't. I had to draw a map to an Office Depot for a lady who did not speak English well. I needed backup at the info desk when we had 6 customers and 3 phone lines ringing, meanwhile my co-worker had to help our regular pedophile customer look up local toy stores or whatever in 3 different phone books we keep at the info desk.  I need to stop reading this thread, its bad for my blood pressure.
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Jun 16, 2011 15:47
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spankmeister posted:What happens if instead of telling them that (i.e. the truth) you just teall them you don't know. "*stares at my badge which says (my name) (employer)(position)* don't you work here?!" Then they stomp their feet, huff and go the opposite direction of who I said can help them. I'm not allowed to answer questions. Not one. Not even "where is the bathroom"
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Jun 16, 2011 16:10
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2508084 posted:"*stares at my badge which says (my name) (employer)(position)* don't you work here?!" *stares at my black concert t-shirt, no namebadge, headphones on* *taps on my shoulder*, don't you work here?!" I really should start saying yes to those questions and pointing people in the wrong direction, but I just can't leave any retail people to deal with the fallout from that. Or my favorite time of day is break time, when I have to pick up something dumb from the store, like gum or a bottle of water. When "I'm on break" means I'm too rude and lazy to help you so go yell about it. Or the response is, its only one thing... which is some crazy bullshit that takes all of my break todo. Not that I do it, since as long as I reply politely and the customer doesn't lie about my response(I know, a funny story), I won't get in trouble for it. Who knows, I might just get fired today for yelling at my GSTL because he won't shut the gently caress up ever and wrote someone up for not responding, when about 30 seconds ago I said I needed the guy's backup in electronics and he responded affirmative to me. So yea, fun days ahead. I am hella PEEVED fucked around with this message at 16:45 on Jun 16, 2011 |
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Jun 16, 2011 16:37
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Secret Machine posted:And then there are the cheapskates who bring a notebook and copy things out of the books/magazines while they sit in the cafe. Fortunately it was a PUA manual, and this guy... will not meet with success in his endeavors, mark my words.
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Jun 16, 2011 18:06
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spite house posted:We just had to ban a dude who we caught taking pictures of book pages with his phone. Like every single page of a rather large book. Until he comes in next time with HIS GIRLFRIEND and does the same thing on a kamasutra book. 
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Jun 16, 2011 18:24
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Boinks posted:Did said electronics store ever try and send them back to you? This reminded me of a story that I might have told many years back on this page (can't remember). I was working at the tech bench at a Best Buy (pre-Geek Squad) when a woman brought in her computer. After some troubleshooting, we determined that her motherboard was dead and let her know. She didn't like that answer. "You're just trying to get me to pay for an expensive repair." After we told her that we didn't even carry that part and couldn't perform the repair, she complained that we were just trying to get her to buy a new computer. After much complaining, one of the assistant managers was summoned. He asked us to take another, more thorough look; the manager came over with us and asked us to explain exactly how we could tell why it was dead, what was giving it away, how it would look different if another part was bad, etc. The motherboard was dead. We stayed in the bench area and he told her, and again, more complaining and accusations. He walked back to the bench area, talked to us for a minute or so more, and then went back to the woman. "You're right ma'am. They made a mistake. It's not the motherboard, it's the flux capacitor. Unfortunately, we can't really help you with it because we don't stock them. The guys across the street at CompUSA do, though. Go tell them that you have a bad flux capacitor and they should get you taken care of." CompUSA did actually call us, and we handed off the phone to the manager. He told them the tale, they confirmed that, yeah, it was obviously a bad motherboard, and everyone had a good laugh at it. Apparently the woman never complained to corporate, because we never heard anything more of it.
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Jun 16, 2011 19:12
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