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Mark Larson posted:I'm only talking about policies, not YMMV-style retention-calling. If you can point to a confirmed incident where someone got slapped with a $10 you-changed-your-phone fee, and was neither able to get out of it, nor cancel their contract sans ETF, then there's legitimacy to your complaint that Sprint's policy is that they can arbitrarily change the cost of your phone service with no recourse if that's unacceptable. I understand you have concern that by their "officially posted policy" they can jack up rates on you. But that sounds "materially adverse" to me. I guess we don't know which it is until someone tries and fails. ExcessBLarg! fucked around with this message at 22:23 on Sep 23, 2011 |
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Sep 23, 2011 22:20
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T-Mobile didn't get rid of EM+ you just have to call and ask for it. Or at least it worked when I switched to my own new plan in like March.
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Sep 23, 2011 22:23
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Honestly, I think it was foolish the way Sprint did it. They started out only charging the $10 premium data fee on 4G phones and then shifted it to all smartphones. They should have just said it's a new smartphone charge in the first place. I've had an account for 10 years. You mean to tell me I might be able to talk them out of the premium data fee? I've already got a retention plan that's a little better than what's offered. kylejack fucked around with this message at 22:25 on Sep 23, 2011 |
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Sep 23, 2011 22:23
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big mean giraffe posted:T-Mobile didn't get rid of EM+ you just have to call and ask for it. Or at least it worked when I switched to my own new plan in like March. Pretty sure its gone completely. kylejack posted:Honestly, I think it was foolish the way Sprint did it. They started out only charging the $10 premium data fee on 4G phones and then shifted it to all smartphones. They should have just said it's a new smartphone charge in the first place. Yes and no. There is no perfect way to do it, but I'd bet it was a mixture of not wanting to kill Christmas sales and probably more they didn't think they would have too and then later went "oh poo poo, we need more money." Sprint does that a lot. What phone are you getting? Some phones Sprint MIGHT let you by, but as time goes on they are less and less giving on it, and it probably depends on whatever they deem your net value. You can always try. Phones that will never get it waived (besides 4G phones: Echo Arrive XPRT New BBerrys Basically anything higher end Duckman2008 fucked around with this message at 22:29 on Sep 23, 2011 |
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Sep 23, 2011 22:27
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Epic Touch. Totally screwed. I wonder what other perks I can squeeze out of them now that Premier is ending. Surely my ten years is good for something!
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Sep 23, 2011 22:51
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ExcessBLarg! posted:OK, well again, it's not clear to me that said policy change isn't grounds for ETF dismissal. You changed your plan by adding a smartphone, they didn't change your phone for you so they made no changes you your plan without you initiating the change. I'm not saying it's fair, but it isn't breaking anything that lets you out ETF-free since they didn't add it on to existing smartphone accounts. No matter what happens, I can explain how everything in the industry shakes out over the long run for you, the US wireless customer: You lose.
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Sep 23, 2011 23:07
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900ftjesus posted:You changed your plan by adding a smartphone, they didn't change your phone for you so they made no changes you your plan without you initiating the change. To my knowledge, Sprint's handling this reasonably on a case-by-case basis. But I understand how this might be frightening to some folks. 900ftjesus posted:No matter what happens, I can explain how everything in the industry shakes out over the long run for you, the US wireless customer: You lose.
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Sep 24, 2011 00:09
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Official policy is to waive the $10 fee if the equipment change is as a result of a warranty or insurance replacement. Maybe that little FYI helps some of you legal eagles figure out the legitimacy of the smartphone fee. Ultimately, it seems like a drawback of a CDMA network--no SIM cards. You can't swap devices without going through Sprint. Even if you do the ESN swap on the webpage, they can still present a splash page that forces you to agree to the fee as a condition of changing existing equipment.
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Sep 24, 2011 01:34
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goku chewbacca posted:Ultimately, it seems like a drawback of a CDMA network--no SIM cards. I suppose the one benefit of the GSM carriers is the customer expectation of open handset use, so if you bring in a device AT&T doesn't know about, then you can use it on any kind of plan. Also, I don't think AT&T has to allow any device onto its network, and they could easily be just as restrictive as Verizon and Sprint are. That kind of open access requirement is something that really should be regulated. Thanks to Google, it is in the 700 band, so we'll see how that work.
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Sep 24, 2011 01:47
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ExcessBLarg! posted:Sometimes phones die within two years. It's crazy to me to think that I'd either have to pay more, or be on the hook for an ETF, if I just switched to an old smartphone of mine, or if I purchase a used same model smartphone to replace it. Sprints answer to needing a phones within two years is insurance. Floor better or worse.
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Sep 24, 2011 03:22
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Duckman2008 posted:Sprints answer to needing a phones within two years is insurance. Floor better or worse. Floor better or worse indeed.
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Sep 24, 2011 03:25
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900ftjesus posted:Floor better or worse indeed. Floor sooth, you have caught his mistake! Wouldn't getting your phone insurance replaced still require you to activate a new ESN and therefore get the fee tacked on? \/\/ Hey reading's hard ok?? big mean giraffe fucked around with this message at 06:20 on Sep 24, 2011 |
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Sep 24, 2011 03:31
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big mean giraffe posted:Wouldn't getting your phone insurance replaced still require you to activate a new ESN and therefore get the fee tacked on? goku chewbacca posted:Official policy is to waive the $10 fee if the equipment change is as a result of a warranty or insurance replacement.
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Sep 24, 2011 05:38
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Does anyone have a good idea why the loving camera sucks so much dick on the evo 3d? Slowest shutter speed ever. Useless if you are trying to take pictures of something that doesn't stay still like an animal. And that is if you don't try to take multiple pictures in a row, the loving thing locks up. Happens with my dad's new evo 3d along with mine.
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Sep 24, 2011 15:50
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TLG James posted:Does anyone have a good idea why the loving camera sucks so much dick on the evo 3d? Slowest shutter speed ever. Useless if you are trying to take pictures of something that doesn't stay still like an animal. I'm not a picture guy so it seems fine to me, but that isn't saying much. Would a different app help? Or maybe a different ROM? Big mean giraffe recommended clean Rom to me, and performance is just overall faster now. Just a thought.
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Sep 24, 2011 16:31
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Turning off the preview is supposed to help with that too from what I've read on XDA. Never had a lockup bug with it before though.
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Sep 24, 2011 16:35
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Fast burst camera is one of the app's I've been playing around with. https://market.android.com/details?id=com.spritefish.fastburstcamera
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Sep 24, 2011 17:06
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The shutter sound on the Epic Touch camera can't be disabled and it's driving me crazy. Some people have rooted to rename sound files while others are bricking their phones with the current root process.
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Sep 24, 2011 17:42
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The speed of taking pictures with the EVO 3D seems on par with the EVO 4G to me. But the photos look better to me, especially when using the flash.
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Sep 24, 2011 17:42
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kylejack posted:The shutter sound on the Epic Touch camera can't be disabled and it's driving me crazy.
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Sep 24, 2011 18:04
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Manufacturers have the camera sound so that you can't take stealth photos of unsuspecting victims. I think in some countries (voyeurism-obsessed Japan) it's a legal requirement.
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Sep 24, 2011 18:36
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TLG James posted:Does anyone have a good idea why the loving camera sucks so much dick on the evo 3d? Slowest shutter speed ever. Useless if you are trying to take pictures of something that doesn't stay still like an animal. I've found that the camera works better when you use the touch screen button. The physical one seems to be slow, which sucks rear end because well, its a physical button.
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Sep 24, 2011 19:43
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ExcessBLarg! posted:Does it still happen in vibrate or silent mode? The Epic's didn't. goku chewbacca posted:Manufacturers have the camera sound so that you can't take stealth photos of unsuspecting victims. I think in some countries (voyeurism-obsessed Japan) it's a legal requirement.
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Sep 24, 2011 22:07
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If you rooted your 3D, the silent camera w/ panorama enabled is great. I expected something that looked like a few pictures pasted together, but panorama works surprisingly well.
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Sep 24, 2011 22:22
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Won't ICS have panorama on the camera app by default? Also, my Nexus S has silent camera...I thought that was required to be turned off or is it a phone by phone basis?
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Sep 24, 2011 22:45
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ThermoPhysical posted:Won't ICS have panorama on the camera app by default? No one has any idea.
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Sep 24, 2011 23:15
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kylejack posted:The shutter sound on the Epic Touch camera can't be disabled and it's driving me crazy. Some people have rooted to rename sound files while others are bricking their phones with the current root process.
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Sep 25, 2011 00:12
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datajosh posted:Download ODIN from this thread and use this method for stock kernel with root and delete the sound files. I'm using that on mine and haven't had any problems. The auto focus sound still comes up but it won't when the phone's on silent. Also make sure you don't use the PIT when flashing but coming from the Epic you probably already know you don't need it most of the time. Edit: Tried a different USB port and it worked. Then I used this method to disable the camera sound: http://forum.xda-developers.com/showthread.php?t=1264965 Yet the sound still fires. Ugh. Edit 2: I was able to flash those two images, but now it's telling me I'm not root in, for example, wifi tether. kylejack fucked around with this message at 01:39 on Sep 25, 2011 |
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Sep 25, 2011 01:06
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I called Sprint on the 11th and they set up my advanced exchange. It's now the 24th and I haven't gotten it. I called and spoke to some friendly reps for once, and they said it hasn't even been sent yet. 13 days later. What? They had to transfer me to a "specialist" and I waited 20 minutes on hold before I gave up and disconnected. Is this seriously normal for it to not even ship after 13 days? I'm calling Retentions. I'm sick of these delays and bullshit answers from their customer service number.
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Sep 25, 2011 01:09
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Krittick posted:I called Sprint on the 11th and they set up my advanced exchange. It's now the 24th and I haven't gotten it. Thats crazy, def call retentions. And if the phone is backordered it is possible. EVO wait times even a year later can be a week or so because so many people own the drat phone.
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Sep 25, 2011 01:13
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Duckman2008 posted:Thats crazy, def call retentions. I'd be fine with it just being backordered. Not too fine with the 20 minute hold time to find the reason. On hold with some Account Manager named Chad from Retentions now... he gave me the third degree on why I called that number and told me I had to hold while he "checks the right system for that information." Currently sitting at 7 minutes. I have never met a person named Chad I liked. Edit:  The hold music just interrupted me with "We don't like waiting either" and then... back on hold. Finally. This guy is sure having a hard time spelling my email phonetically. Seriously? K for Kongo? 2-3 business days it'll be here. Yay. Mina fucked around with this message at 01:35 on Sep 25, 2011 |
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Sep 25, 2011 01:24
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kylejack posted:Hm, Odin detects the phone, but then stops on Setup Connection.
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Sep 25, 2011 01:35
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I'm not root, despite flashing the two images.
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Sep 25, 2011 01:49
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Duckman, I just checked my upgrade eligibility and its telling me I can upgrade now. I bought my EVO 4g on launch day, so I shouldn't be eligible for a while yet. Did you bump me at some point? If so, thanks! If not, ok!
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Sep 25, 2011 02:24
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Grumpwagon posted:Duckman, I just checked my upgrade eligibility and its telling me I can upgrade now. I bought my EVO 4g on launch day, so I shouldn't be eligible for a while yet. Did you bump me at some point? If so, thanks! If not, ok! S|P Gold Customers: * Maintain a 3-month average of at least $89.99 for individual plans, or * Maintain a 3-month average of at least $169.99 for shared plans, or * Have been a Sprint customer for 10 years or more. Also, I am upset that Premier is expiring.
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Sep 25, 2011 02:30
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Krittick posted:I have never met a person named Chad I liked. Chad or Todd = Tool in my experience
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Sep 25, 2011 02:45
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kylejack posted:I'm not root, despite flashing the two images. 1. Flash this 2. Flash this 3. Download this ZIP, boot into ClockworkMod Recovery and apply it 4. Flash this again. Step 1 may not even be necessary. It's not the simplest process yet but zedomax's kernels have given me issues. I'm hoping someone with actual dev experience puts out something soon.
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Sep 25, 2011 03:10
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Grumpwagon posted:Duckman, I just checked my upgrade eligibility and its telling me I can upgrade now. I bought my EVO 4g on launch day, so I shouldn't be eligible for a while yet. Did you bump me at some point? If so, thanks! If not, ok! Haha did you ask me too a while ago? If so I likely did, so looks like the grace period bumps stayed eligible. Nice. kylejack posted:Also, I am upset that Premier is expiring. I am also upset that the iPhone is coming to Sprint and likely one of the major reasons all those good policies are going away.
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Sep 25, 2011 03:30
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datajosh posted:Make sure you also flash the zip file in ClockworkMod from the second thread. Basically it goes like this: All I did to root mine is flash the clockworkmod in Odin, then flash the su zip in there. No custom kernels beyond the cwm one necessary.
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Sep 25, 2011 05:37
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Duckman2008 posted:Haha did you ask me too a while ago? If so I likely did, so looks like the grace period bumps stayed eligible. Nice. Yeah, that must have been what happened. Thanks!
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Sep 25, 2011 05:47
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