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Sir Bobert Fishbone posted:So I got an iPhone 4S this weekend, and the data speeds and coverage seem...lackluster at best in my area (~.9 Mb/sec or less). If I were to return it, would my contract term return to what it was at before I upgraded? It might be worth jumping ship to Verizon for the $80 ETF I had left. Did you buy it outright or get some sort of upgrade? How did you get an upgrade with that much time left on your contract? If you bought it outright, your contract never changed, if not they should change it back for you though. Also, I would stab someone in the face to get .9Mbps on my phone. I get .3 when I'm lucky, a lot of times >.1. 
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Oct 17, 2011 19:57
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ddogflex posted:Did you buy it outright or get some sort of upgrade? How did you get an upgrade with that much time left on your contract? If you bought it outright, your contract never changed, if not they should change it back for you though. I was sitting on my final Premier Silver 1 year upgrade since June, so it was an upgrade price. I'm just worried they'll try to charge me the full $350 if I try to leave them now. Also .1 Mbps is pathetic. Whereabouts are you?
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Oct 17, 2011 20:06
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Sir Bobert Fishbone posted:So I got an iPhone 4S this weekend, and the data speeds and coverage seem...lackluster at best in my area (~.9 Mb/sec or less). If I were to return it, would my contract term return to what it was at before I upgraded? It might be worth jumping ship to Verizon for the $80 ETF I had left. Are your speeds slower than your previous phone? Some people are complaining about the iPhone being slower than android phones which is more than likely a bug that will be fixed. Also to the guy asking about upgrading to the $99 Evo 3D on Amazon, usually those deals are for new customers only.
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Oct 17, 2011 20:08
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iPhone 4S vs SGS2E4GT drop test  http://www.youtube.com/watch?v=elKxgsrJFhw
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Oct 17, 2011 20:12
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There's a huge thread on Sprint's forums with people who moved from other phones to wind up with much, much slower speeds on their new iPhone. I'm encountering the same thing--consistently slower than my Optimus S was (which is pretty sad.) And not just a little slower either, like, a tenth the speed.
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Oct 17, 2011 20:14
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Sir Bobert Fishbone posted:I was sitting on my final Premier Silver 1 year upgrade since June, so it was an upgrade price. I'm just worried they'll try to charge me the full $350 if I try to leave them now. Yeah dude, they will reset your contract. If you return the phone within the return period it's like you never had it. I'm in Portland. It's terrible. I'm strongly considering changing carriers, but $50/mo is so hard to let go of.
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Oct 17, 2011 20:31
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 What if they are throttling iPhone users so the flood of new phones doesn't affect people on other devices.
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Oct 17, 2011 20:32
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JHVH-1 posted:
Android people would love sprint  Ok, few things: I haven't heard anything about iPhone speeds bring different, buy I am sure its a possibility. If its iPhone only, that should mean that a software update will fix it. Should is emphasized, who knows what apple has planned. Sprint 3g is slower than other carriers in general. The network is getting overloaded, that's what network vision is supposed to fix. In a nutshell the problem is 4g is supposed to help offset data usage, but since it sucks the result is more people using exclusively 3g. Return policy is 14 days, and after 3 you have a restock fee.
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Oct 17, 2011 20:43
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Since you'd probably know, Duckman, if I take it back to a Sprint store (bought it at sprint.com), will my contract be immediately rolled back, so I could then wander into a Best Buy and switch to Verizon, or is there a waiting period? Hate to ask you since it's...your company...but the speeds and coverage have just been getting worse and worse since I signed up with Sprint 2 years ago, and I need coverage for when I travel. Shoulda thought ahead before upgrading my phone, but I thought it might have just been an Android phone issue.
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Oct 17, 2011 20:59
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Ozmodiar posted:Wednesday in Hong Kong. Ah, thanks for the clarification.
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Oct 17, 2011 21:17
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JHVH-1 posted:
After they bet the farm on the jesus phone? Unlikely.
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Oct 17, 2011 21:28
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letsgoflyers81 posted:Ah, thanks for the clarification. No problem. Just to confirm that I remembered correctly: https://twitter.com/#!/Android/status/126040214085976064
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Oct 17, 2011 22:14
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Got my nexus s and I'm loving it so far. I've noticed that my wifi signal at home has been rather shoddy. I'm guessing they didn't completely fix the signal problems or is just my house? I haven't really noticed it being terribly slow otherwise compared to my old evo
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Oct 18, 2011 00:01
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My sister is on an OG SERO plan and my mom wants to ditch her landline for a cell phone. Can my sister add my mom to her plan or does that require EPRP?
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Oct 18, 2011 00:20
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Matlock posted:[url=http://wireless.amazon.com/f/sprintallWAF?t=cloverhat-20&tag=cloverhat-20]Limited-Time Offer: Free Activation When You Buy a Sprint Phone
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Oct 18, 2011 00:51
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Called to whine about my continuing network issues and spoke to a very nice fellow in T2 tech support, Joe, I think, for roughly an hour and a half. Looks like there might be a network issue with the tower closest to my house. We're supposed to have "the best" level of coverage offered period at my address, but I never get above about two bars, dropped calls, blocked calls, SMS issues the whole nine yards. It took me ten calls to get to my fiancee, who was at the house, to let her know I was taking our roommate to the ER last week. I'm glad I don't work in a call center, he said something along the lines of "Thanks for not yelling at me  "
I like turtles fucked around with this message at 04:01 on Oct 18, 2011 |
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Oct 18, 2011 03:59
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So when is Sprint getting more IPhones?
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Oct 18, 2011 04:43
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"Sir Bobert Fishbone" posted:Since you'd probably know, Duckman, if I take it back to a Sprint store (bought it at sprint.com), will my contract be immediately rolled back, so I could then wander into a Best Buy and switch to Verizon, or is there a waiting period? It is rolled back instantly so you can go to big red. You ungrateful bastard. Seriously, I like sprint and don't mind working for them since they pay my bills and i feel its a good value for a lot of people, but I'm not going to personally take offense on things like that. Hell, I have the same policy in store, and actually get Verizon customers referring their sprint interested friends to me because I'm nice to them. Karma goes a long way. Seriously, no carrier in the USA is for everyone, hence why there are multiple carriers. I really only take offense when people leave sprint for cricket "supersteve" posted:So when is Sprint getting more IPhones? Your guess is as good as mine.
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Oct 18, 2011 05:07
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flyboi posted:My sister is on an OG SERO plan and my mom wants to ditch her landline for a cell phone. Can my sister add my mom to her plan or does that require EPRP?
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Oct 18, 2011 06:19
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td4guy posted:Your sister has a one in a million chance of finding a representative that'll add another SERO line to the account. They'd be more than happy to add an EPRP line though - no worries there. I went to EPRP family in order to add another line (this was when SERO wasn't allowed Android phones) and a few months later, when Sprint began allowing Android phones on SERO I went into web chat and asked them to return me to my old plan, because I only changed the plan because I thought they wouldn't allow Android on SERO, blah blah blah, and they not only returned my line to SERO, they turned my sister's line (which was created about three months previous) into SERO as well. It's very unlikely you'll get as lucky, but you might want to try web chat a few dozen times.
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Oct 18, 2011 09:20
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supersteve posted:So when is Sprint getting more IPhones? AT&T currently has a four week wait if you place an order today. I wouldn't be surprised if Sprint is somewhere in that ballpark too. Despite the initial letdown of the iPhone 4S instead of the rumored iPhone 5 it's been insanely popular.
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Oct 18, 2011 13:31
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Just got the Sprint letter telling me I been going over 300 MBs on roaming. I have read stories online of Sprint just ending contracts with no warning so I turned my data roaming off on my phone. I should be ok now, right? I think my issue was downloading ROMs to my phone at work, and at work my phone jumps from back & forth from roaming to Sprint. No more ROMs since I have a iPhone now.
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Oct 18, 2011 14:05
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nate fisher posted:Just got the Sprint letter telling me I been going over 300 MBs on roaming. I have read stories online of Sprint just ending contracts with no warning so I turned my data roaming off on my phone. I should be ok now, right? yep, turning off roaming will guarantee you won't hit the cap. And technically sprint has to give you warning before cutting you off, and I think it's 3 months in a row that they start getting bitchy (or a shitton at once). Its a hard call because it does seem random, so safer is better.
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Oct 18, 2011 14:12
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So with all the hubbub about Sprint iPhone speeds I decided to let you know my results. I have ultra lovely coverage where I live in Delaware where my calls sometimes drop. Speeds in this area are about 0.2mbit/0.45 so yeah ultra lovely and I can upload faster than I can download. Amazing. My speeds in Ocean City, MD are much better. I only did one test but I got 1.64mbit/0.86 which is a world of difference. So I'm going to assume it just comes down to the network being overloaded. Sprint is not exactly big down here as it seems most people use Verizon. Can't over saturate a market where there aren't enough customers v  v
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Oct 18, 2011 15:42
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bobula posted:I went to EPRP family in order to add another line (this was when SERO wasn't allowed Android phones) and a few months later, when Sprint began allowing Android phones on SERO I went into web chat and asked them to return me to my old plan, because I only changed the plan because I thought they wouldn't allow Android on SERO, blah blah blah, and they not only returned my line to SERO, they turned my sister's line (which was created about three months previous) into SERO as well. I left Sprint for precisely this reason so I'll just tell my sister No and wash my hands clean of this. I cannot stand talking to Sprint and try to avoid it at all now.
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Oct 18, 2011 15:44
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flyboi posted:I left Sprint for precisely this reason so I'll just tell my sister No and wash my hands clean of this. I cannot stand talking to Sprint and try to avoid it at all now. ?? He just described Sprint as being nice enough to roll him back. I won't disagree on Sprint phone care sometimes sucking, but your statement does not make sense with his example.
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Oct 18, 2011 16:35
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Ugh, I called Sprint to complain about the iPhone speed thing and they didn't know anything about it. I'm consistently getting less than .3 mbps down (typically more like .1) and .09-.01 up. I know Sprint's 3g is always going to be slower than ATT/Verizon, but this is nuts. I really wanted to keep on Sprint but may just give up on it from here. What's the process if I do return within my 14 days? Call Sprint order support, mail back phone, get credited back to my account? If this is a known issue for Sprint and they actually get speeds back to their admittedly slow normal, I'd be perfectly happy to stick with it.
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Oct 18, 2011 16:51
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Duckman2008 posted:?? He just described Sprint as being nice enough to roll him back. I won't disagree on Sprint phone care sometimes sucking, but your statement does not make sense with his example. Having been a previous SERO customer 9 times out of 10 they would always change my plan to something absurd and I'd spend hours fixing it when they claim they did whatever I asked at first. Sure, one in ten times you get exactly what you want but I'm not going to risk having to deal with phone support for hours on end just to save my mom and sister $10/month.
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Oct 18, 2011 17:05
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powderific posted:Ugh, I called Sprint to complain about the iPhone speed thing and they didn't know anything about it. I'm consistently getting less than .3 mbps down (typically more like .1) and .09-.01 up. I know Sprint's 3g is always going to be slower than ATT/Verizon, but this is nuts. I really wanted to keep on Sprint but may just give up on it from here. You call wherever you got the phone from: online/phone, corporate store, indirect, etc. Return policy is 14 days, with the iphone you will see a $35 restock fee, you will pay a prorated amount for time on Sprint, unsure if activation fee is waived or not (I think it might be considered the restock fee). You of course need to return phone, box and everything in it. Unknown if its a known issue or not, but Sprint 3G is getting hammered by data usage already (from Android phones) so it has slowed down a lot in a lot of areas. You could always cancel and then come back later.
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Oct 18, 2011 17:06
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powderific posted:I know Sprint's 3g is always going to be slower than ATT/Verizon, but this is nuts. There is no technical reason why Sprint should be slower than Verizon. And really there is no practical reason why it should be slower than ATT. In fact, 2 years ago in my town, Sprint's 1XRTT serivce (2.5G) was actually faster than ATT's 3G service because ATT is so over subscribed in this area. But as the number of smart phones have increased, Sprint's 3G service has taken a noticeable dip in speed. We have only had 3G here for about a year and it has gone from being 1Mbps+ consistently to less than 200Kbps on average. But ATT has taken even worse performance hits around here. Network Vision can't get here soon enough.
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Oct 18, 2011 18:23
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I haven't obtained my 4s so for now my ol' HTC Mogul is still chugging along. As a workaround to get past the issue of there being no slick easy way to measure bandwidth on WinMo 6.1 Pro I just use the tethering to my iPad and use the Speedtest.net app to play along. At around 7am I pulled off a 1.58mbps down  Here is a bunch of meaningless results via the export as cvs by email option I never noticed before in the app, Houston area is home base. code:Towers? Backhaul? Both? Return periods aren't very long and I'm worried that this won't clear up for awhile 
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Oct 18, 2011 19:00
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Here's what I've been getting. You're way better at formatting than I am You can see a glorious period this morning where I hit 576 kbps. There are multiple restarts in here, a service update thing with spring support, and two different locations about 5 miles apart. code:
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Oct 18, 2011 20:38
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Welp, I got my Airave today. It worked for a couple hours, then lost GPS. I have since hooked the external antenna up and mounted it to a small plate I riveted to my gutter, with a view north, south and west, and still no signal. Any ideas?
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Oct 19, 2011 01:00
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"Sir Bobert Fishbone" posted:I was sitting on my final Premier Silver 1 year upgrade since June, so it was an upgrade price. I'm just worried they'll try to charge me the full $350 if I try to leave them now. They will only charge that if its after 14 days.
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Oct 19, 2011 01:02
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a thing: http://www.sprintusers.com/forum/showthread.php?t=225037 happy to hear if it works for others, I wanna believe  selfishly want news doom gloom SPRINT IPHONES BUSTED? NEWS AT 11 to scare people away from buying so I can swoop in before the news doesn't cover except for one 10 second segment the less exciting word that things got fixed
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Oct 19, 2011 01:29
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Bulgakov posted:a thing: http://www.sprintusers.com/forum/showthread.php?t=225037 This brought my download speeds up to like 1.5 mb/s. That's not great, but it's way better than what I was seeing.
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Oct 19, 2011 02:01
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Bulgakov posted:a thing: http://www.sprintusers.com/forum/showthread.php?t=225037 Thanks for this. I figured something like this would come out sooner or later. The EVO had the streaming problem you had to do some crazy jump through hoops thing to get it working correct.
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Oct 19, 2011 02:17
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Abeya Minora posted:They fixed it on their website, but there was a url coupon exploit that allowed you to purchase it with the ICARUS SUBSIDIZED PHONE version of various iphone 4s, by manually malforming the store identities. Again, it's fixed, and they cancelled a few of my friends orders, but I have currently being prepared for shipment a "iPhone 4S 16GB White Sprint- UNLOCKED".
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Oct 19, 2011 02:21
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Google/Samsung ICS/Galaxy Nexus livestream here: http://www.youtube.com/android
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Oct 19, 2011 03:06
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I must have this loving phone!  Suck it, steve jobs... oh (USER WAS PUT ON PROBATION FOR THIS POST)
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