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The Lord Bude posted:I work in a supermarket in Australia The ignorant assholes from any country tend to stay in their home country.
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Jan 1, 2012 07:45
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Malachite_Dragon posted:Ditto; Don't quit on us now! Just a whole lot of corporate crap. Customer was more confused by the reaction to what he thought was a stinging retort than anything. He just sort of looked bewildered, then made some lame attempt to slink out of the store. I ended up with a call from corporate because he wrote an email that just said one of the employees was laughing at him and making fun of him, but didn't say why. I had to admit she had laughed (I've been in retail long enough to stay stony faced through the exchange, and only laughed once he left). I told them that she had "laughed nervously in response to a racist comment made by the customer" and when they pressed for details I said I wasn't comfortable relating the full situation. The second you pull a race card, any demands from the customer for free stuff is off the table for corporate, as they have a crazy strict policy on it. Plus, the employee in question is a mix of Black, Native American, and Puerto Rican. The folks at corporate filled in the blanks much worse than what had actually occurred, and decided to have an extreme response. Basically, I set it up so that if the customer calls back they will be informed by corporate that we don't tolerate racists in our store, which should be an eye opener to the "Amuriccan!" attitude he had. If he comes in the store and says anything to me, I have permission to kick him out and call the police if neccessary. Plus, my employee not only didn't get in trouble for basically laughing a customer out of the store, but she actually got an apology from corporate for the customer's behavior. If you now how to play the system, you can be a real bitch.
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Jan 2, 2012 04:16
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Don't downplay it as "a whole lot of corporate crap", that's funnier and more interesting than if it had just been "the customer got angry and dug himself in deeper and we were all like, 'heh, stupid racist these guys are more native than you'll ever be  ' and totally pwned him!". 
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Jan 2, 2012 04:25
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I worked for a privately-owned portrait studio, as the studio manager. It was the best job I ever had, but drat do I have some stories. Then the owner retired, sold the joint, and the new owner bankrupted the place in about nine months. Another company bought the remaining assets and moved us inside the local Wal-Mart. And drat, do I have some stories from that too. Do I have stories to tell. Monster Mom Versus The World Christmas time was our busiest time of the year. Regardless of who owned my studio, we made more money in the fourth quarter than the rest of the year combined. Business literally doubled the first of November. It doubled again after Thanksgiving. And it kept climbing until The Last Day for Portraits Before Christmas--which was usually sometime around the 21st of December. What this meant is that, by the second week of December, we had appointments scheduled every ten minutes. All day. Every day. Walk-in customers were politely, but firmly, told their wait was likely measured in hours. And we told every appointment customer that if they were late, their position was forfeit. So there it was, midday, on a weekday, and I've got this wonderful woman and her 18 year old son waiting for an opening. They've been there for an hour now, and no sign of agitation. Elegantly dressed and wearing a few grand worth of jewelery, she's watched as five or six families have went through, complimenting everyone on their kids, their clothes, and their photos. It's just past one o'clock and I suddenly realize there's an opening! Looks like my 1pm didn't show, so I take nice lady back. As I'm prepping their session, my 1:10 shows up. An assistant starts doing their pre-photo questionnaire. All is well. I go back to Mrs. Elegant and we start making memories. The smell slithers up behind me. It wraps around my sinuses and prances on my tongue. I turn and there's a woman, a dire half-troll of a woman, standing behind me. Her gut is only dwarfed by her rear end, and her hair resembled a dead orangutan at a little girl's slumber party, a ratty orange dotted with bows of all colors. Her three children are filthy, in t-shirts in the rainbow colors of moldy cheese. Likely, they were white, once upon a time. "I'm here for my appointment," she says, and her breath is worse than her body odor. I get her name. Monster Mom is my missing 1pm appointment. I explain how sorry I am, but she's fifteen minutes late. Not only is her session past and taken by someone else, but the next appointment is already waiting. "gently caress you! I have children! I can't always be on time!" Her anger makes her sweat, and the smell intensifies. I subtly turn on the fan at my left hand. She can wait, I explain. We'll fit her in ASAP, but it may be a long time. It's not good enough. She continues cursing, louder than before. One of her kids starts to cry, the wail of a lost soul damned to the elemental plane of reek. Monster Mom is throwing her weight around, pushing me further towards the corner. I can feel the violence building. At this point, Ms. Elegant pipes in. "Waiting's not so bad! This young man is fun to watch! He got me in fairly quickly, I'm sure he'll help you too!" With a roar, Monster Mom shoves me to the side. I fetch hard against the counter, mouth open in shock. Monster Mom throws a respectable haymaker at Ms. Elegant, who falls off the stool. With a screech, Ms. Elegant leaps from the ground. She latches onto Monster Mom like a leech and begins raking her $100 French tips down Monster Mom's face. The noise is incredible. Monster Mom falls backwards, narrowly missing me, her youngest son, and about $5,000 worth of camera. There's a brief lull in the noise. In front of the camera, Ms. Elegant's son says, quietly, "Go mom!" The screeching begins anew, and I reach for the phone. It takes police intervention to remove Monster Mom. I banish her forever from my store. Ms. Elegant? I give her a basic package for free. We got a few photos before the altercation. She's mortified and flees, but I slip her a coupon for 25% off her next order. Any customer willing to take a punch for me is welcome back, and I'll pay for the privilege.
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Jan 2, 2012 19:33
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ConfusedUs posted:I worked for a privately-owned portrait studio, as the studio manager. It was the best job I ever had, but drat do I have some stories. Then the owner retired, sold the joint, and the new owner bankrupted the place in about nine months. being in australia where management actually supports its staff, I never permit customers to speak to me like that. The instant a customer raises their voice or swears at me, I immediately say, "sir/ma'am, if you continue to speak to me in that tone of voice I will have security remove you from the premises." I don't raise my voice, I look straight in their eyes and say it as coldly as possible. I've very rarely had to follow through. When you put people in their place quickly, things don't tend to escalate. We bend over backwards to be polite and accommodating to customers, but at the end of the day, as I tell new staff If I have to train them, the staff are the ones in charge, not the customer, and we will never bend company policy so much as an inch.
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Jan 3, 2012 03:42
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The Lord Bude posted:being in australia where management actually supports its staff, I never permit customers to speak to me like that. The instant a customer raises their voice or swears at me, I immediately say, "sir/ma'am, if you continue to speak to me in that tone of voice I will have security remove you from the premises." God how I wish I had the ability to do this. In other news, I can't figure out if my manager is testing me or just a flake. He made a huge point of telling me he didn't want me to take the manager qualification test without him so he could "make sure I passed it ok" but every time I try to pull him aside to go take care of out he vanishes. He pretty blatantly put me through my paces the other day by putting me in charge of a project that really should have been done by a manager and was impressed as hell with how well I did with it so I'm wondering if this is more of the same. gently caress it, the test can't be that hard. I've seen the kind of people they put in charge of poo poo at my job, if they can pass it I shouldn't have any problems. Getting this poo poo done tomorrow.
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Jan 3, 2012 03:55
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spixxor posted:God how I wish I had the ability to do this. He's keeping you back just so he can look good. The more awesome work you do for him the better he looks and takes all the credit. Do that poo poo as fast as possible
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Jan 3, 2012 04:34
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TontoCorazon posted:He's keeping you back just so he can look good. The more awesome work you do for him the better he looks and takes all the credit. Do that poo poo as fast as possible That's weird as hell though, because this whole thing was his idea from the start-I didn't think I'd been there long enough to try and move up yet until he pulled me aside and talked to me about it. I was working just as hard before, so why gently caress with me about a promotion? I wouldn't doubt it though, bit depressing since he seems like a pretty nice guy and I like him better than most of the other managers. Retail is what it is, I guess.
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Jan 3, 2012 04:40
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The Lord Bude posted:We bend over backwards to be polite and accommodating to customers, but at the end of the day, as I tell new staff If I have to train them, the staff are the ones in charge, not the customer, and we will never bend company policy so much as an inch. I go to the manager, explain the situation, and expect a reasonable human response. I left the conversation disappointed, because the only thing the manager said to me before walking over and giving the customer their iPod was "well why didn't you just give him your address?"
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Jan 3, 2012 04:53
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Sonic Dude posted:That's hilariously different from retail in the US. When I worked for a leading fruit-based computer company, a customer became angry that I wouldn't "throw in" an iPod with his bare-bones, no-attachment laptop purchase. He argued and argued and eventually demanded to know my first and last name (which I gave, since it was on my business card) as well as my address. Because that's not scary as gently caress. Declining that 'request' led immediately to "I want to talk to your boss." I find myself wondering if the difference in perception of retail workers in Australia and the US has anything to do with the way in which Australian retail workers dress? I have only ever worked at a supermarket, so I don't have a broad experience, but up until about 4 years ago, the uniform at both of our major supermarket chains consisted of a white business shirt, black dress trousers, black dress shoes and a company tie. In winter, you wore a black vest or suitcoat over the top, and checkout supervisors wore a waistcoat to distinguish them. People working in the deli, or as in store butchers, or other fresh food handling jobs wore an apron over the top. even with the new uniforms, we have ditched the tie, but we still wear a formal company branded button up shirt over black dress trousers and black dress shoes. I have always thought that perhaps by giving the appearance of being 'a professional' based on our attire, it helped mitigate the belief that retail workers were lower class good for nothings. that being said, Australian culture tends to venerate the 'lower class battler' and ridicule the wealthy.
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Jan 3, 2012 05:17
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I think a lot of people like that view working such a place as retail as punishment for something you've done wrong. Obviously, if you were a good and hard working person, you'd have a better job than retail. I had quite a few customers (in a store where I had to wear slacks and white button up with store logo on it) who just outright looked down on me for being a cashier.
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Jan 3, 2012 05:22
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That's pretty much exactly US culture, yes. There's this notion that you can use BOOTSTRAPS and if you're not already rich you're just not trying, and therefor deserve scorn and opprobrium because you're being lazy and dragging everybody else down by being such a bad, irresponsible, poor person. Nevermind the hellacious wage stagnation of the last few decades, the reduced social mobility, the widening gaps in wealth distribution, and the fact that the vast majority of these people are not doing any better themselves and are simply suffering from one of the many fantastic blind spots in human psychology that frustrate and amaze. I have frequently heard some of my worst customers through the years complain about being treated in a similar manner at their own jobs, at that. In my mind, it doesn't help whenever I hear, to quote something that occurred last month for instance, an economic report where a corporate spokesperson talked about how 'it's up to the consumer' to save the economy by spending freely, just after pointing out that an unusually high number of consumers have already emptied their long-term savings just to get by during the holiday season and literally have nothing more to give. The psychological dissonance is physically grating.
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Jan 3, 2012 05:43
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Re Names: It annoys the hell out of me that my last name is on the board at the front of the office, as well as a part of my work email address. I'm just an office bitch, nobody needs to know my last name. Patients will ask for it every now and then and I will decline to give it. I really hope nothing ever comes of it 
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Jan 3, 2012 05:48
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Shady Amish Terror posted:I have frequently heard some of my worst customers through the years complain about being treated in a similar manner at their own jobs, at that. I had one customer today that got all snitty with me about "WHERE IS MY DRINK" when all I did was set it up in the little check signing platform, like we do 9 times out of ten when someone doesn't want it in a bag. Just generally copping a lovely attitude altogether. The kicker? She had just clocked out. Bitch was still wearing her uniform. I'd like to know what kind of mindset it takes to treat someone like that when 10 minutes before you were in the same drat place they are.
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Jan 3, 2012 05:51
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spixxor posted:I had one customer today that got all snitty with me about "WHERE IS MY DRINK" when all I did was set it up in the little check signing platform, like we do 9 times out of ten when someone doesn't want it in a bag. Just generally copping a lovely attitude altogether. this was a coworker of yours? because if so that's pretty pathetic
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Jan 3, 2012 05:54
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spixxor posted:I had one customer today that got all snitty with me about "WHERE IS MY DRINK" when all I did was set it up in the little check signing platform, like we do 9 times out of ten when someone doesn't want it in a bag. Just generally copping a lovely attitude altogether. Some people are of the mindset that "well I catch this bullshit all day, I'll give it to other people so that I can get even!" Never "well I catch this bullshit all day, I'll use it as an example of how not to treat people who are in the same lovely position as myself."
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Jan 3, 2012 05:55
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spixxor posted:I'd like to know what kind of mindset it takes to treat someone like that when 10 minutes before you were in the same drat place they are. Basically, some are just straight-up bad people and their retail experience has only exacerbated their horrible attitude towards others. I remember one of the leads at my job, who has
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Jan 3, 2012 06:00
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cobalt impurity posted:Some people are of the mindset that "well I catch this bullshit all day, I'll give it to other people so that I can get even!" Honestly, I think it's not even that. Some people are just assholes. They don't get up in the morning and think to themselves, consciously or otherwise, 'I'm going to be a lovely person today.' They just get up, and they're assholes. They're assholes when they go to work, on their lunch break, on their way home in traffic, when they go to dinner, and when they get home. If they're married, they very likely married someone with no backbone whatsoever that allows themselves to be a human heavy bag, or they married a fellow rear end in a top hat. The gene might well be passed on to their children, should they have any. I don't know if it's a personality disorder, a chemical imbalance, or what the issue is, but some people just should not be allowed out in public without a handler. Some day, when I have graduated med school and am a celebrated neurologist, I will release a book called 'The Shithead Gene' and make millions explaining to jerks why they're jerks in simple language. I will sell thousands of copies and get on whatever the Oprah replacement is. Angry Guacamole fucked around with this message at 06:04 on Jan 3, 2012 |
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Jan 3, 2012 06:01
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Sonic Dude posted:That's hilariously different from retail in the US. When I worked for a leading fruit-based computer company, a customer became angry that I wouldn't "throw in" an iPod with his bare-bones, no-attachment laptop purchase. He argued and argued and eventually demanded to know my first and last name (which I gave, since it was on my business card) as well as my address. Because that's not scary as gently caress. Declining that 'request' led immediately to "I want to talk to your boss." A free iPod just for asking? Wow. Honestly, it's a little.tempting to try that one. e: asking for your address is super creepy though
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Jan 3, 2012 06:35
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Arnold of Soissons posted:A free iPod just for asking? Wow. Honestly, it's a little.tempting to try that one. I was more horrified that there was apparently some never-mentioned expectation of me to provide any angry person with the ability to find me at any time of day or night.
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Jan 3, 2012 07:23
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The Lord Bude posted:I find myself wondering if the difference in perception of retail workers in Australia and the US has anything to do with the way in which Australian retail workers dress? Actually, this has been an effect I've seen quite a lot. In my store, there are two areas, the floor, and the mezzanine, or the showroom. Showroom staff wear black smart trousers and black dress shoes, while floor staff wear black working trousers (Still smart, but with more pockets/heavier) and a black/lime green polo shirt. Being in the showroom, I get so much more respect from customers, just from having a collared shirt. Also, this was on Not Always Right: notalwaysright posted:(I approach a customer to see if he needs help.) Luquos fucked around with this message at 09:31 on Jan 3, 2012 |
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Jan 3, 2012 09:27
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Luquos posted:Also, this was on Not Always Right: It's not baffling at all. The customer isn't replying to what you actually said but to the overall intent of the conversation. They know you're only speaking to them because you have to and 9 times out of 10 you're going to offer help or suggestions. So it was where the conversation was leading that the customer said 'no thank you' to. I don't think that's confusing whatsoever.
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Jan 3, 2012 11:15
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Luquos posted:Actually, this has been an effect I've seen quite a lot. In my store, there are two areas, the floor, and the mezzanine, or the showroom. Showroom staff wear black smart trousers and black dress shoes, while floor staff wear black working trousers (Still smart, but with more pockets/heavier) and a black/lime green polo shirt. Being in the showroom, I get so much more respect from customers, just from having a collared shirt. We have a new CEO. The CEO does not like to dress up, so therefore, neither can we. We are now required to wear jeans to work, even management. (polo shirts are still recommended though)
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Jan 3, 2012 12:03
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Sonic Dude posted:I was more horrified that there was apparently some never-mentioned expectation of me to provide any angry person with the ability to find me at any time of day or night. You must have been new at the time. In retail work, at most places, you are not a person, you are a resource. You're expendable. It's not that management wants you to be killed by a customer stalking you, it's just that the thought literally will not cross the mind of a good portion of them. You're on company time, so you're expected to do whatever it takes to maximize the company line. So if the customer asks you for the express ability to murder you in your sleep, that's what's expected of you, because they're the customer. Even in the best retail job I've had, I once had to defend before management the actions of a coworker leaving their register because an abusive customer was yelling racial slurs at them and threatening violence, all set off because he tried to make small talk while scanning items. And that was one of the best workers they had, to boot. The customer eventually got put on the store's poo poo list, apparently, but was allowed to stand there yelling obscenities and making fun of 'the nappy-headed little niggah got mad 'cause he can't count!', complete with someone else eventually being forced to finish the transaction, while also being yelled at. That was one of the single worst interactions with a customer (and handling of an abusive customer) that I've ever seen. He still got a formal write-up, by the way. Meow Cadet posted:We have a new CEO. The CEO does not like to dress up, so therefore, neither can we. We are now required to wear jeans to work, even management. (polo shirts are still recommended though) This is kind of funny, if baffling. Doesn't that just mean it's an even more byzantine dress code than before???
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Jan 3, 2012 14:57
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Shady Amish Terror posted:...but was allowed to stand there yelling obscenities and making fun of 'the nappy-headed little niggah got mad 'cause he can't count!', complete with someone else eventually being forced to finish the transaction, while also being yelled at. That was one of the single worst interactions with a customer (and handling of an abusive customer) that I've ever seen. Are you loving kidding me???? I'm not a lawyer, but there has to some law to the effect that you do not sign away your right to a respectable and safe workplace simply because you WORK somewhere.
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Jan 3, 2012 18:02
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Sonic Dude posted:It never surprised me for a moment that the customer got what they wanted. This was during the "make everyone have a warm fuzzy feeling" phase of those stores' development (which has now been replaced with "drain every wallet as quickly as possible"). I would have first asked whether my own address had actually been provided. Then, I would have asked for the manager's address to give out when mine was requested. Since it's perfectly fine, safe and reasonable, right?
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Jan 3, 2012 20:07
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Ygolonac posted:I would have first asked whether my own address had actually been provided.
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Jan 3, 2012 20:13
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Rick_Hunter posted:Are you loving kidding me???? I'm not a lawyer, but there has to some law to the effect that you do not sign away your right to a respectable and safe workplace simply because you WORK somewhere. See what Sonic Dude stated. It may not necessarily be legal, but the culture and laws are such that seeking legal remedy is simply too difficult in many cases. And in the job in question, it was seasonal work; seasonal employees in a state with at-will employment laws really are frequently treated as worse than something you'd scrape off your shoe. And let's face it, if you're stuck working seasonal, and push comes to shove when you're facing both being unemployed and facing down a multi-million dollar legal department, it often is or at least looks less onerous to just put up with it. It's not legal or encouraged by most corporations to maintain a hostile workplace, but it's hardly uncommon, either, and in an at-will state, the burden of proof generally falls to the wronged and/or dismissed employee. You know, the guy who generally doesn't have all the security cameras and documentation. Sometimes you can get remediation through the company by getting it to enforce regulations intended to prevent negative publicity or intended to retain actual competent employees, but on occasion this doesn't work either. I probably sound incredibly bitter and maybe a little over-energetic in these rants, but really, US business culture is a crock of poo poo and a half.
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Jan 3, 2012 20:29
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Meow Cadet posted:We have a new CEO. The CEO does not like to dress up, so therefore, neither can we. We are now required to wear jeans to work, even management. (polo shirts are still recommended though) I'm disappointed that I no longer get to wear a tie at my checkout. I miss the old uniforms. the new uniform shirts come in two styles, the plain ones that feel they've been made from recycled Jeans, and the ones with spots on them that feel like you've been wearing plastic bags. at least when we wore a standard white business shirt I could spend a bit more and buy something comfortable.
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Jan 4, 2012 04:33
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Rick_Hunter posted:Are you loving kidding me???? I'm not a lawyer, but there has to some law to the effect that you do not sign away your right to a respectable and safe workplace simply because you WORK somewhere. Pretty much as Shady Amish Terror put it, labor laws might as well not exist for a lot of people in America because the time and money it will take to actually have it enforced is either unavailable, or out of proportion to the quality of the job in question. So you either shut up and deal with it or find another job. Plus even if you succeeded you'd probably be on management's shitlist forever so it'd be kind of a Pyrrhic victory.
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Jan 4, 2012 05:43
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Sonic Dude posted:This is the same manager that would send emails reminding everyone that they're at-will employees, so I guarantee that conversation would have ended with one of us being out of a job (and certainly not him). Ah, OK. There's always Plan B: 1060 W. Addison Street
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Jan 4, 2012 17:29
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The Lord Bude posted:I have only ever had one american ever cause a scene at my checkout, and in that case the situation was kind of understandable. Almost all retail stores in Australia have a policy of mandatory bag searches - if you choose to bring a bag into the store, you are required to allow a member of staff to search it before you leave. this woman objected strenuously to me searching her handbag, and since I'm told this doesn't really happen in the US, I can understand it. I have worked loss prevention in Australia and that "policy" is nothing but a bluff that is not legally enforcable. If she refuses to let you look in her bag, she has every right to leave the store and you have no right to stop her.
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Jan 5, 2012 19:51
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Friendly Fire posted:I have worked loss prevention in Australia and that "policy" is nothing but a bluff that is not legally enforcable. If she refuses to let you look in her bag, she has every right to leave the store and you have no right to stop her. When Best Buy came to the UK, I felt exactly the same about receipt-checking. It drove my family mad but every time they asked, I'd refuse, and it'd delay us leaving. As far as I know, there's nothing whatsoever in British law that allows this policy, and I don't think I'm required to comply with it. gently caress 'em.
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Jan 5, 2012 20:38
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Friendly Fire posted:I have worked loss prevention in Australia and that "policy" is nothing but a bluff that is not legally enforcable. If she refuses to let you look in her bag, she has every right to leave the store and you have no right to stop her. I refused to have my bag searched, ever, by anyone. Funnily enough, people would only ask when I was by myself. Every single time I was with my husband, they would never ask.
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Jan 5, 2012 21:25
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marshmallard posted:When Best Buy came to the UK, I felt exactly the same about receipt-checking. It drove my family mad but every time they asked, I'd refuse, and it'd delay us leaving. I'm in the UK, although have never been to a Best Buy, but I'm not sure what you mean by "receipt-checking". What would they ask of you, exactly?
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Jan 5, 2012 22:58
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Robzor McFabulous posted:I'm in the UK, although have never been to a Best Buy, but I'm not sure what you mean by "receipt-checking". What would they ask of you, exactly? I've only ever seen it in stores like Makro over here - at the exit an employee looks over your reciept and the contents of your trolley to make sure you've not nicked anything. I suspect Makro gets away with it because you have to be a member to shop there and therefore have to agree to their T&Cs.
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Jan 5, 2012 23:02
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They do the receipt-checking thing in the US all the time. They've got no legal authority to do so, but when a Nice Old Lady at walmart asks you on the way out, most people have no problem doing it. If I'm in a hurry I tell them no thanks and keep walking, which inevitably results in them treating me like a criminal next time I'm in the store if they remember me.
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Jan 6, 2012 00:03
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At the risk of turning this into lovely parenting the thread, parents, stop being lovely. If your 2 year old child is beating your knuckles with a small wooden car for a good 5 minutes, when he throws it down the aisle, don't act surprised when he keeps beating your knuckles when you give it back after you make him say sorry. I'm not saying whoop his rear end in the middle of the store, but try you know, parenting instead of just folding. I know its embarrassing, but its worse when I have to clean up your brats mess because he just goes and does whatever he wants and rips a bag of Cheetos open in the middle of the aisle and spills them all over the place.
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Jan 6, 2012 00:11
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I've never really had a problem with receipt checking, I figure it's what, 5 seconds of my time? It's not like they go down your receipt checking every single item-usually just stuff on the bottom of the basket or a big item like a tv or the like. On the rare occasion I have to stand in for a door greeter I usually don't bother unless they have something really pricy in the basket, and even then usually only if a manager is nearby. If they want to steal whatever it's not like I can physically stop them and I frankly wouldn't attempt it anyway. I'm not playing Super Employee and getting hurt over a Wii game. Speaking of, one of the guys I work with stopped a couple from stealing about 100 assorted blu-rays/DVDs/video games that they had stuffed into a backpack and a purse. We both noticed they were acting funny, and when he started to follow them they ditched the stuff and took off. Also yesterday I watched a dude ride a bicycle out of the store, brazen as poo poo. All I could do was laugh and call loss prevention. Also also, finally took my management assessment test. As expected it was pretty much this: Question 1. An associate has a problem they want to discuss. Do you: a)Hit them over the head with a bat b)Listen to what they have to say Not exactly rocket science.
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Jan 6, 2012 00:14
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spixxor posted:a)Hit them over the head with a bat Its a goddamn trick question, if you listen to what they have to say you empower them and make yourself look weaker. And the bat thing is just plain Assault. The real answer is pretend to listen while stealing the ideas and claiming them as your own if they are good. Also yell at them for daring to think on the job and that the time thinking isn't time spent working so they are stealing time from the company and you are feeling merciful and you won't write them up this time. Of course you will after this conversation anyway because you are a sociopathic shithead who can only read numbers and not the causes behind them.
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Jan 6, 2012 00:17
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