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Ceros_X
Aug 6, 2006

U.S. Marine

NecessaryEvil posted:

Unfortunately, it is in my job description, and I'm part of the IT company they hired.

Unfortunately, the decisions are being made by my boss, who spent the day trap shooting with another client instead of working, and their boss, who owns the company I'm working at trying to clean it up. They're trying their best to avoid a complete rebuild, as they have a new server purchase planned for the end of the year, with a move from Server 03/Exchange 03 to 08 R2 (Although I'd prefer to see 2012) and Exchange 2010, so I certainly understand their desire to avoid a rebuild...but I'm the one that gets stuck actually doing the work.

You are probably salaried, too, right?

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mindphlux
Jan 8, 2004

by R. Guyovich

NecessaryEvil posted:

Unfortunately, it is in my job description, and I'm part of the IT company they hired.

Unfortunately, the decisions are being made by my boss, who spent the day trap shooting with another client instead of working, and their boss, who owns the company I'm working at trying to clean it up. They're trying their best to avoid a complete rebuild, as they have a new server purchase planned for the end of the year, with a move from Server 03/Exchange 03 to 08 R2 (Although I'd prefer to see 2012) and Exchange 2010, so I certainly understand their desire to avoid a rebuild...but I'm the one that gets stuck actually doing the work.

I hope there were bees in the trap. :mad:

mindphlux
Jan 8, 2004

by R. Guyovich
in other news, I just reformatted because of that google redirect thing, and changed all my banking passwords just in case. I'm still loving pissed off that a virus won - first time I've given up in a couple years.

Wizard of the Deep
Sep 25, 2005

Another productive workday

NecessaryEvil posted:

It hit again overnight, and reinfected everything.

I said it was time to just rebuild everything offline.

They said "call eSet".

4 hours on the phone (hey, kudos to him for saying "I'll stay on until these scans are done") and we've found that it's a new variant of Goblin that they've never seen before, and after submitting it, they hope to have a fix for it.

But, now I have to go run another scan in safe mode tonight.



I so want to walk away. My boss and coworker both agree that I'm the best one in the company with malware removal, so why am I sitting here arguing that it's time to stop loving around? If I can't get it, if eSet hasn't seen it before, what else do we have to do? They've not had their network working properly in over a week and a half at this point, and at the rate we're doing things, it'll be another week of playing catchup unless eSet manages to get a good cleaner working. And that probably still won't fix what it's broken in the network and on the server. Internet Explorer is nonfunctional. Device Manager throws an error. MMC.exe won't work. If we'd have just reformatted this poo poo last week, they could be up and running by now.


I need alcohol, and to develop a drinking problem.

At this point, you've got more than enough to tell them "Option A is to rebuild everything. There is no option B." If it's something an AV company has never seen before, why should you (your client) be their free beta tester? Furthermore, since it's previously-unseen, there's ABSOLUTELY zero guarantee that you've got it. Unless you nuke and pave the whole infrastructure.

Unless these are all billable hours. In which case, find something that looks like you're working, and waste the time however you want. You're wasting your time either way, might as well enjoy it.

Khablam
Mar 29, 2012

Just ask them to explain the literal point of "scanning" for something that there are no definitions for.

Delta-Wye
Sep 29, 2005

NecessaryEvil posted:

Unfortunately, it is in my job description, and I'm part of the IT company they hired.

Unfortunately, the decisions are being made by my boss, who spent the day trap shooting with another client instead of working, and their boss, who owns the company I'm working at trying to clean it up. They're trying their best to avoid a complete rebuild, as they have a new server purchase planned for the end of the year, with a move from Server 03/Exchange 03 to 08 R2 (Although I'd prefer to see 2012) and Exchange 2010, so I certainly understand their desire to avoid a rebuild...but I'm the one that gets stuck actually doing the work.

Let me guess! Does your boss charge the customer by the hour and pay you a flat salary? :rolleyes:

Khablam
Mar 29, 2012

The Something Awful Forums > Discussion > Serious Hardware / Software Crap > Rootkit.KInject is a sexy new virus, tell us about viruses that lead to E/N drama

nubdestoryer
Sep 15, 2012

by Y Kant Ozma Post
I dont know when it happened, but today I noticed at some point a virus has deleted a shitload of my windows security services. I've scanned with MSE, avast, and malwarebytes and they all show nothing, so I assume it is ZAccess virus I caught last month. I cant think of any other reason why windows firewall, update, and defender would all be completely missing from vista.

P Grey
Aug 16, 2012

I'm not an IT specialist but if I do get a virus infection, first thing I do is pull the drive and scan it on a different machine, so if u wasted 4 days trying to work this one out, I wouldn't pay u a penny

(USER WAS PUT ON PROBATION FOR THIS POST)

mindphlux
Jan 8, 2004

by R. Guyovich
let me be the first to just say

"lol"

Hex Darkstar
May 28, 2004

I think I need another liver transplant.
Dick post and use of "u", classy.

Unrelated to above the amount of those loving FBI malware infections is rising like wild fire where i'm at and I can't seem to put a stop to it. The obvious solution would be to disable execution of programs from the Startup folder in the start menu and also from %userprofile%\appdata\local\temp\* but that breaks just about every installer that writes files to that location so i'm at a loss.

AV obviously is of no help which doesn't surprise me. Need to get our new web filtering agent out there it does a spectacular job of blocking malicious URLs and content.

NecessaryEvil
Aug 10, 2006
Professional Slacker

P Grey posted:

I'm not an IT specialist but if I do get a virus infection, first thing I do is pull the drive and scan it on a different machine, so if u wasted 4 days trying to work this one out, I wouldn't pay u a penny

(USER WAS PUT ON PROBATION FOR THIS POST)

Sometimes the IT specialist doesn't have the final say. You can have the tools to fix a computer, but not have the permission to actually implement those tools. Wasting time goes both ways. You waste their time if you can't fix it, and they waste your time if they won't let you do what's needed to fix it.


Just as a followup...the infection is gone, it's been 2 weeks without it popping back up. The damage was too severe for the server, where it had taken out the ability to modify anything in AD or Exchange, device manager was nonexistent, and right clicking on anything to run in admin mode crashed Explorer. It was running on momentum, but that won't work when new users are needed, or something breaks.

It finally hit a point where when the owner's email stopped working on his phone for some unknown reason, and I finally got permission to "repair" the server. I told them I wasn't going to waste their time or mine trying to fix what I had told them weeks ago was broken, and spun up a VM from their 2 month old backup, reattached the Exchange info store, copied over the data files, and they're back up and running. I wish they'd have let me do that before. Hell, it took less time to reconfigure (ignoring conversion time, which I just let run overnight) than from when I submitted my MS ticket to when I got off the phone with them after they said "yeah, you need to do a repair or rebuild".

Besides, we were going virtualized for their new server anyway, and that's due to be ordered this week, and put in next year (they wanted it ordered ASAP so they'd have a spare option should something happen again)

NecessaryEvil fucked around with this message at 14:34 on Nov 11, 2012

coffeetable
Feb 5, 2006

TELL ME AGAIN HOW GREAT BRITAIN WOULD BE IF IT WAS RULED BY THE MERCILESS JACKBOOT OF PRINCE CHARLES

YES I DO TALK TO PLANTS ACTUALLY
Not really relevant to the thread, but still:

Exclusive: John McAfee Wanted for Murder (Updated) posted:

Antivirus pioneer John McAfee is on the run from murder charges, Belize police say. According to Marco Vidal, head of the national police force's Gang Suppression Unit, McAfee is a prime suspect in the murder of American expatriate Gregory Faull, who was gunned down Saturday night at his home in San Pedro Town on the island of Ambergris Caye

http://gizmodo.com/5959812/john-mcafee-wanted-for-murder

Hoopaloops
Oct 21, 2005
Not an IT guy, but this morning our company was hit with a supposedly new virus. We use Trend Micro for antivirus and as far as I can tell the big effect it had was to turn most of the items on our shared company drive from $Folder_Name to $Folder_Name.exe, with the .exe files being unusable. I guess Trend Micro is saying it's a new virus and that other companies have also been affected, but I don't know how much of that is genuine or if they're just saying that to make us feel better (i.e. all viruses are 'new' and plenty of 'other companies' are being affected so don't worry you're not alone). Anyone here seeing anything like that or know what virus we've got?

Edit: Sounds like this is a variant of the virus W32.SillyFDC, so probably not new news but maybe a new version?

Hoopaloops fucked around with this message at 19:31 on Nov 27, 2012

Kaboobi
Jan 5, 2005

SHAKE IT BABY!
SALT THAT LADY!

mindphlux posted:

in other news, I just reformatted because of that google redirect thing, and changed all my banking passwords just in case. I'm still loving pissed off that a virus won - first time I've given up in a couple years.

I've run into 3 of the same google redirects at work over the last few weeks, and haven't been able to fix it without a reformat.

Would happen in every browser, not just IE, and not on all links.

Nothing in hosts, nothing weird in IP settings, Malwarebytes/Symantec/SuperAntiSpyware/ComboFix/TDSS/loving everything didn't pick up a thing, no weird processes I could see, nothing out of the ordinary in hijack this logs, no corrupted system files, spent a good 4 hours just loving around it with it. If anyone else runs into a redirect and figures out what's going on, let me know.

Laserface
Dec 24, 2004

Kaboobi posted:

I've run into 3 of the same google redirects at work over the last few weeks, and haven't been able to fix it without a reformat.

Would happen in every browser, not just IE, and not on all links.

Nothing in hosts, nothing weird in IP settings, Malwarebytes/Symantec/SuperAntiSpyware/ComboFix/TDSS/loving everything didn't pick up a thing, no weird processes I could see, nothing out of the ordinary in hijack this logs, no corrupted system files, spent a good 4 hours just loving around it with it. If anyone else runs into a redirect and figures out what's going on, let me know.

The only thing I can think of with this, as it hit me too a while ago, is a hidden partition on the drive or a bootkit.

mindphlux
Jan 8, 2004

by R. Guyovich

Laserface posted:

The only thing I can think of with this, as it hit me too a while ago, is a hidden partition on the drive or a bootkit.

I owned my partition table, dualbooted linux and 7, mine was clean...

I'd love an answer if anyone finds it too...

Maniaman
Mar 3, 2006
I really hope I don't have to deal with this: W32/Autorun.worm.aaeh

quote:

Description

W32/Autorun.worm.aaeh is a worm that spreads by copying copies of itself in removable drives and add copies of itself in ZIP and RAR files. It attempts to hide directories in removable drives and replace with copies of itself with the same filename as the hidden directory. It constantly connects to a C&C server that sends out command to download additional malware or updated copies of itself.


Methods of Infection

This worm spreads by creating copies of itself in removable storage devices and mounted network shares. It will create an “autorun.inf” to allow it to automatically execute itself when attached to another system with auto run enabled.
It changes the attributes of the directories in the affected drive to hidden and create copies of itself with the same filename as the hidden directory.
It could also add copies of itself into ZIP and RAR archives.

I've heard of a couple different people having issues getting rid of it, and so far very few vendors even detect it.

Proud Christian Mom
Dec 20, 2006
READING COMPREHENSION IS HARD

Maniaman posted:

I really hope I don't have to deal with this: W32/Autorun.worm.aaeh


I've heard of a couple different people having issues getting rid of it, and so far very few vendors even detect it.

It doesn't sound difficult to get rid of but the problem with the infection in the 'A ticket came in...' thread is no one with the power to do it properly(ie, disable shares) will do it due to the inconvenience

bull3964
Nov 18, 2000

DO YOU HEAR THAT? THAT'S THE SOUND OF ME PATTING MYSELF ON THE BACK.


Maniaman posted:

I really hope I don't have to deal with this: W32/Autorun.worm.aaeh


I've heard of a couple different people having issues getting rid of it, and so far very few vendors even detect it.

We were hit with it the day before thanksgiving. Forefront couldn't catch it.

I ran one of the exe's through http://virscan.org/ and only 5 out of 37 scan engines detected it. :suicide:

Hex Darkstar
May 28, 2004

I think I need another liver transplant.
I've yet to come across this infection yet in mass quantities, i've got one teleworker that had a detection on his machine but no other detection for malware have come out of his system since that point so i'm guessing it got nuked before it could even run. Crossing my fingers knocking on wood and all that other fun stuff that this doesn't impact us.

We had a run in with a mass wave of spam email hitting our users earlier this week but that turned out to be unrelated.

edit: http://tools.cisco.com/security/center/viewThreatOutbreakAlert.x?alertId=27493

That's the one that we saw earlier this week. I don't think a single infected attachment made it through :toot:

Hex Darkstar fucked around with this message at 00:39 on Nov 30, 2012

Double Punctuation
Dec 30, 2009

Ships were made for sinking;
Whiskey made for drinking;
If we were made of cellophane
We'd all get stinking drunk much faster!
Are there that many people out there who have Autorun enabled on everything still? Microsoft released an update a while ago that restricted Autorun to optical drives by default.

Liverslapper
Jun 3, 2009

Grimey Drawer
I have to fix several computers with that FBI MoneyPak Virus a few times a week. If anyone hasn't seen it before, a page comes up saying you've been watching child porn and if you don't pay $200 you will go to court. Seems to be floating around a lot these days.

RadicalR
Jan 20, 2008

"Businessmen are the symbol of a free society
---
the symbol of America."

Liverslapper posted:

I have to fix several computers with that FBI MoneyPak Virus a few times a week. If anyone hasn't seen it before, a page comes up saying you've been watching child porn and if you don't pay $200 you will go to court. Seems to be floating around a lot these days.

Most people should know that if you are watching child porn, you're going to be getting a personal visit from the police/FBI, not a popup on the screen.

Then again, USERS.

Maniaman
Mar 3, 2006
I've had to explain that concept to multiple people, most of them were rather difficult to convince. If you get caught with child porn, they aren't going to let you off the hook for $200.

Gothmog1065
May 14, 2009

Maniaman posted:

I've had to explain that concept to multiple people, most of them were rather difficult to convince. If you get caught with child porn, they aren't going to let you off the hook for $200.

I pose this question: "Do you think the FBI would take a bribe to let you go, or burst down your door and arrest you for child porn?"

Then remind them that child porn is a really drat serious offense, not a misdemeanor in any way.

The best thing I heard about this virus though was a new story on my morning radio station. Dude was caught dumping child porn into a dumpster outside his apartment building. Why was he dumping it? He got the FBI virus, and he got scared.

kunoichi
Oct 26, 2005
My roommate just got infected with the Moneypack virus. With this version, it asks for $400 and he cannot boot into safe mode or safe mode with command prompt, it just bluescreens and he has to restart. He is also unable to access anything on the computer with a regular restart, he just gets the FBI page.

Aside from a factory restore, can anything be done?

Glans Dillzig
Nov 23, 2011

:justpost::justpost::justpost::justpost::justpost::justpost::justpost::justpost:

knickerbocker expert

kunoichi posted:

My roommate just got infected with the Moneypack virus. With this version, it asks for $400 and he cannot boot into safe mode or safe mode with command prompt, it just bluescreens and he has to restart. He is also unable to access anything on the computer with a regular restart, he just gets the FBI page.

Aside from a factory restore, can anything be done?

Boot from a LiveCD/USB stick and use any of the tools mentioned above to clean it off.

Hex Darkstar
May 28, 2004

I think I need another liver transplant.
Yea bootable drive would be best, if that isn't an option if the machine has another user on it that can login that should do the trick. It only impacts the user it first infected usually since it is running from their %temp% folder as a .tmp (in this case) via rundll32 or lsass.exe. It should also be noted the last two I saw that exhibit these same symptoms attempted to drop Rootkit.ZeroAccess as well so you might want to investigate if that got installed if the person logged in was an administrator on their machine.

kunoichi
Oct 26, 2005

Walter_Sobchak posted:

Boot from a LiveCD/USB stick and use any of the tools mentioned above to clean it off.

(Wrote a bunch of stuff here then deleted it)

Nevermind the first part I wrote resolved itself. I guess the XP cd isn't one that you can boot from, so he'll have to learn how to create a bootable disk

He also has no other accounts on the computer except the one that snagged the virus.

kunoichi fucked around with this message at 19:34 on Dec 5, 2012

Khablam
Mar 29, 2012

Most versions of the FBI program aren't in any way clever, and loading in as a different administrator and using system restore can be a perfectly viable fix.

If you've got something dropping ZA and you're on XP/32bit Windows, then use your regular backups and just start from a clean drive. You can remove it, but at the cost of hours of your time and a certain level of uncertainty at the end.

movax
Aug 30, 2008

I've been derelict and haven't perused this thread in detail yet; are you guys using this as a generic computer security/~~InfoSec~~ thread or is there enough to go on here about just viruses and malware?

mindphlux
Jan 8, 2004

by R. Guyovich

movax posted:

I've been derelict and haven't perused this thread in detail yet; are you guys using this as a generic computer security/~~InfoSec~~ thread or is there enough to go on here about just viruses and malware?

viruses and malware

AppleCobbler
Feb 8, 2003
remember that time I was just chilling out and definitely not having a massive meltdown? right guys? guys??? :laugh:
So my girlfriend was featured in an article on Ars Technica about the FTC taking down a major sham anti virus company:

http://arstechnica.com/tech-policy/2012/12/how-windows-tech-support-scammers-walked-right-into-a-trap-set-by-the-feds/

It's a good read and its crazy to see it get some coverage on a major tech blog. I remember her (Jennifer Rodden) talking about the case and her phone calls to the company.

Edit: i realize this may be the wrong place for this... I can remove it if the mods want, just excited for her.

AppleCobbler fucked around with this message at 00:24 on Dec 7, 2012

Drunk Badger
Aug 27, 2012

Trained Drinking Badger
A Faithful Companion

Grimey Drawer

movax posted:

I've been derelict and haven't perused this thread in detail yet; are you guys using this as a generic computer security/~~InfoSec~~ thread or is there enough to go on here about just viruses and malware?

Do we have one? I guess I've never really looked for it, but I've never seen one either. If not I'd love to start one.

Hex Darkstar
May 28, 2004

I think I need another liver transplant.

AppleCobbler posted:

So my girlfriend was featured in an article on Ars Technica about the FTC taking down a major sham anti virus company:

http://arstechnica.com/tech-policy/2012/12/how-windows-tech-support-scammers-walked-right-into-a-trap-set-by-the-feds/

It's a good read and its crazy to see it get some coverage on a major tech blog. I remember her (Jennifer Rodden) talking about the case and her phone calls to the company.

Edit: i realize this may be the wrong place for this... I can remove it if the mods want, just excited for her.

Nah it is relevant, a few of them were known to install backdoors on the machine as another means of making money. Pay per install schemes etc..

movax
Aug 30, 2008

Drunk Badger posted:

Do we have one? I guess I've never really looked for it, but I've never seen one either. If not I'd love to start one.

No, I don't think we do and I know we have a bunch of InfoSec goons. If you want to write up an OP for one, please do; we're a bit light on the security part of IT it seems.

The whole reason I went digging was to see if encrypted e-mail ever took off after wondering what the S/MIME option was on my iPhone, or if it's a relic of neckbeards from years past.

Hex Darkstar
May 28, 2004

I think I need another liver transplant.
I think Corvettefisher made a thread for Information Security but it fell by the wayside or wasn't updated much.
e: yea must have been archived.

Drunk Badger
Aug 27, 2012

Trained Drinking Badger
A Faithful Companion

Grimey Drawer
I'll throw something together tonight. I figured there had to be something in the past, if it's been archived that's why I never found it.

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Saint Celestine
Dec 17, 2008

Lay a fire within your soul and another between your hands, and let both be your weapons.
For one is faith and the other is victory and neither may ever be put out.

- Saint Sabbat, Lessons
Grimey Drawer
Anyone know what this virus is?

^ The popups on the browsers no matter what page I go to.

I've tried MSE, AVG, Spybot, Adaware, and TDSSKiller to try to get rid of whatevers infecting my browsers, but whatever I find and delete, it keeps coming back.

Is there a name for this so I can look up how to get rid of it?

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