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  • Locked thread
Kyrosiris
May 24, 2006

You try to be happy when everyone is summoning you everywhere to "be their friend".



AcidRonin posted:

In other news, my boss just came by and gave me a really confused look, I then told him “I found it in the datacenter” and he just shrugged and walked away.

Sounds like you get to keep him to me.

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Alliterate Addict
Jul 10, 2012

dreaming of that face again

it's bright and blue and shimmering

grinning wide and comforting me with it's three warm and wild eyes

Sab669 posted:

I don't think I'd be too mad if some adorable golden retriever puppy came up to my cube with a sheet of paper around his neck that read, "YOU'RE FIRED"

Better yet, train it to drop it in their inbox.

(You can train it to poo poo in the inbox if it's someone you don't like.)

FISHMANPET
Mar 3, 2007

Sweet 'N Sour
Can't
Melt
Steel Beams

Paladine_PSoT posted:

Cloud or Devops

Ninja

AcidRonin
Apr 2, 2012

iM A ROOKiE RiGHT NOW BUT i PROMiSE YOU EVERY SiNGLE FUCKiN BiTCH ASS ARTiST WHO TRiES TO SHADE ME i WiLL VERBALLY DiSMANTLE YOUR ASSHOLE

Ursine Asylum posted:

Better yet, train it to drop it in their inbox.

(You can train it to poo poo in the inbox if it's someone you don't like.)

Oh my sweet baby jesus this. He will be known as the harbinger of the 2nd floor's wrath. People will see my puppy enter the mailroom and tremble with fear.

EDIT: boss came back and said all supervisory promotions come with a free puppy. This is of course sarcasm, any free puppy program would have been sequesterd by now, but i still chuckled.

Sirotan
Oct 17, 2006

Sirotan is a seal.


KennyG posted:

Lets talk asset tracking.

Anyone have a recommendation?

IT manager is getting a little overwhelmed, and before offloading, we need to get out of the excel spreadsheet.

If all you are tracking is computers/servers, PDQ Inventory is pretty great. The free version is very good if you want to try it out. Unfortunately you can't add assets manually but I think thats a feature they plan/want to add in the future.

user on probation
Nov 1, 2012

removed
Haha. Part of the roof caved in in our video office. They told the facilities guy about water dripping from the ceiling regardless of rain or dry weather at least a month ago, and have been bugging him about it for weeks.

It's time to rice some computers and video cameras.

bort
Mar 13, 2003

AcidRonin posted:

EDIT: CS related dog names?
ARP

He's not barking he's broadcasting.

psydude
Apr 1, 2008

bort posted:

ARP

He's not barking he's broadcasting.

Winner.

blackswordca
Apr 25, 2010

Just 'cause you pour syrup on something doesn't make it pancakes!
So the client i support had one of their development contractors get a job in the states with Microsoft and he moved down there a few weeks ago. They need him, and only him for some reason to continue doing development work on this web app he was working on. They had me create a windows VM with no network drive access and had me figure out a way to restrict his access as much as possible so the data on our clients server cant be opened due to patriot act ( the clients exact wording). To keep the data he is allowed to access safe we need to restrict where he can work on it. They are going to write a clause in his contract specifying that the web data is to only be used on the virtual machine. The problem is they want me to come up with the wording of it. I've told them I cant advise them to do that, but they are insisting I provide it and so is my boss.

Alliterate Addict
Jul 10, 2012

dreaming of that face again

it's bright and blue and shimmering

grinning wide and comforting me with it's three warm and wild eyes

blackswordca posted:

So the client i support had one of their development contractors get a job in the states with Microsoft and he moved down there a few weeks ago. They need him, and only him for some reason to continue doing development work on this web app he was working on. They had me create a windows VM with no network drive access and had me figure out a way to restrict his access as much as possible so the data on our clients server cant be opened due to patriot act ( the clients exact wording). To keep the data he is allowed to access safe we need to restrict where he can work on it. They are going to write a clause in his contract specifying that the web data is to only be used on the virtual machine. The problem is they want me to come up with the wording of it. I've told them I cant advise them to do that, but they are insisting I provide it and so is my boss.

You're not a lawyer, right? Why the gently caress would they as a not-lawyer to write up contract clauses?

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.
Sometimes you need to tell your boss 'no.' If that's not sufficient try 'no loving way.'

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Dick Trauma posted:

Sometimes you need to tell your boss 'no.' If that's not sufficient try 'no loving way.'

"I am not a lawyer, and I will not advise customers on legal matters. By asking me to advise on this matter, the customer is requesting that I practice law without a license, which is a felony. I will absolutely not, under any circumstances, commit a felony for anyone in this organization"

KennyG
Oct 22, 2002
Here to blow my own horn.

Paladine_PSoT posted:

"I am not a lawyer, and I will not advise customers on legal matters. By asking me to advise on this matter, the customer is requesting that I practice law without a license, which is a felony. I will absolutely not, under any circumstances, commit a felony for anyone in this organization"

This is 95% true. It's a civil infraction, but you got it.

blackswordca
Apr 25, 2010

Just 'cause you pour syrup on something doesn't make it pancakes!

Paladine_PSoT posted:

"I am not a lawyer, and I will not advise customers on legal matters. By asking me to advise on this matter, the customer is requesting that I practice law without a license, which is a felony. I will absolutely not, under any circumstances, commit a felony for anyone in this organization"

Just got off the phone with the site manager for my company and pretty much told him that. His response "Fair enough. Get the Sr tech on the account to do it then"

I cannot get out of this place soon enough.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

blackswordca posted:

Just got off the phone with the site manager for my company and pretty much told him that. His response "Fair enough. Get the Sr tech on the account to do it then"

I cannot get out of this place soon enough.
"Sr Tech: I am escalating this ticket because I will not practice law without a license and incur the potential penalties and liabilities therein. Manager has requested that you do it."

Sickening
Jul 16, 2007

Black summer was the best summer.
Welp, it appears that an office admin has sent an email to someone she was talking poo poo about accidentally. I am currently "investigating" if this could be "hacking" because I was told to do so. What a dumb thing to be involved in.

Since this person wasted my time instead of just accepting she got caught doing something stupid, I have attached quite a few emails that could possibly be an example of her getting "hacked". It appears a large number of her daily emails is her gossiping and saying very crude things about people. I only had to go back 3 days to get 20+ emails worth. At the very least, someone should probably have a talk to her about being more productive with her time.

bort
Mar 13, 2003

That's the worst. Going through someone else's email always made me feel dirty.

skipdogg
Nov 29, 2004
Resident SRT-4 Expert

I loved going through peoples email. It blew my mind what people would talk about using their corporate email.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

bort posted:

That's the worst. Going through someone else's email always made me feel dirty.


skipdogg posted:

I loved going through peoples email. It blew my mind what people would talk about using their corporate email.

Let's play a game called point to the NSA contractor :tinfoil:

skipdogg
Nov 29, 2004
Resident SRT-4 Expert

Hahahaha Nah. When people would leave the company I'd dump their email to a PST, and you just kinda poke around and they signed up for facebook with their corp email, or have personal conversations with their wives and family in corp email. Just doesn't make sense, open a browser tab and use a gmail/yahoo account. My wife works at a bank and emails me dumb poo poo like "Can you get some OJ on the way home for the kiddo, she's out" and I keep telling her all that stuff is recorded forever.


A job alert email came in this morning... "IT Operations Specialist 45/hr" I click on it to see what it is..

quote:

Monitors, maintains and enhances the Lotus Domino......

Nope. Close tab, not interested.

skipdogg fucked around with this message at 23:29 on Aug 20, 2013

blackswordca
Apr 25, 2010

Just 'cause you pour syrup on something doesn't make it pancakes!

skipdogg posted:

Hahahaha Nah. When people would leave the company I'd dump their email to a PST, and you just kinda poke around and they signed up for facebook with their corp email, or have personal conversations with their wives and family in corp email. Just doesn't make sense, open a browser tab and use a gmail/yahoo account. My wife works at a bank and emails me dumb poo poo like "Can you get some OJ on the way home for the kiddo, she's out" and I keep telling her all that stuff is recorded forever.


A job alert email came in this morning... "IT Operations Specialist 45/hr" I click on it to see what it is..


Nope. Close tab, not interested.

Had to look at one of those a while ago.. a guy was fired so one of the ladies in HR had to look in his email. The guy, who was married, signed up for every hookup site on the net plus a ton of porn sites using his corp email. I forwarded the PST to the HR person, and she came by later and just said " ... you think you know a person" and told me to archive it.

skipdogg
Nov 29, 2004
Resident SRT-4 Expert

We had to fire a guy once for taking pictures of his erect penis (in the bathroom at work), and then emailing them to girls on Craigslist from his company email account.

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


Years ago at a small wireless ISP I had to login to my boss, the owners, email account to order new switches from our vendor. This was of course with his permission. First few emails were him arranging dates with hookers and discussing rates/specific activities.

Thanks Ants
May 21, 2004

#essereFerrari


I might *might* understand that if email accounts weren't readily available, free, and quick to set up. Jesus christ guys use a personal account, if for no other reason than your employer can't look at it.

Inspector_666
Oct 7, 2003

benny with the good hair
So apparently MS decided that if you run IE10, you don't need any way to manage it via GPO without upgrading your DC to Server 2012 unless you want to have to push new install bundles every time you make a change. The gently caress is up with that?


Yaos posted:

Let me guess, the program requires local admin to run.

Just think, one day we may be able to stop getting programs that require local admin to run. One day, far away.

The other day I got to use some Dell scanning management software that ran fine without being elevated, but needed to be run as administrator in order for the scan destination to be changed from the default. :wtc:


gently caress printers.


I'm halfway through setting up network scanning via SMB from a Xerox to various desktops and of course it's not working for...well, I have no loving idea. There's no way to check if the MFP can see the computers, no way to check if it can login correctly, no way to check if I even have the folder locations input correctly. There is a Ricoh MFP in the same office with the exact same SMB settings that works fine though, I can tell you that!

If printer companies insist on making their SMB setups all special snowflake manual input into loving web interfaces they could at least make the error messages instructive in the least.


(Also as a followup to my RDP issue, this is the only thing that shows up in the event viewer, and it's only on my computer, the servers don't even seem to know I'm trying to connect. It's kind of not a problem anymore for the moment, but I would still like it to not be a thing at all.)

Inspector_666 fucked around with this message at 00:22 on Aug 21, 2013

Scikar
Nov 20, 2005

5? Seriously?

skipdogg posted:

Hahahaha Nah. When people would leave the company I'd dump their email to a PST, and you just kinda poke around

Is this really a thing in other IT departments? Like any sensible person I treat my emails as though somebody I don't want is probably going to read them one day, but that doesn't mean I'm going to be that person for one second.

Leavers' mailboxes get archived, nobody touches them without HR approval. On HR's word I will give someone else access, but I'm not looking at any of it myself if I can avoid it. On the rare occasion that it makes sense for me to search someone's mail or the journal, I get a ticket with precise details of what I'm looking for and email approval from my manager at absolute minimum. Ideally I'll have HR approval and get my manager and the requesting user to sit through the search while we do it but I'll settle for just my manager's approval if I have to since I can trust him to take responsibility for it. Regardless of that, I'm certainly not going anywhere near other people's emails just out of pure curiosity. That's a dark road that leads to bad places.

Thanks Ants
May 21, 2004

#essereFerrari


Inspector_71 posted:

So apparently MS decided that if you run IE10, you don't need any way to manage it via GPO without upgrading your DC to Server 2012 unless you want to have to push new install bundles every time you make a change. The gently caress is up with that?

They've been getting super aggressive for some reason at trying to drag people onto their new OSes - see also needing Windows 8 to use the RSAT for Server 2012. It's weird considering they are the company of backwards compatibility code causing issues in Windows because some people need their 1985 ISA hardware to remain working.

I could understand requiring Server 2008 R2, but they honestly can't expect people to be upgrading to Server 2012 this early.

redstormpopcorn
Jun 10, 2007
Aurora Master
Both places I work have an unofficial recommendation of not using a Microsoft OS until at least the first service pack or R2 is released. The little-desktop-that-could I snagged to play with wpkg was the first '08-R2 server in the building six months ago.

drukqs
Oct 15, 2010

wank wank you're a pro vaper I'm not wooptiedoo...
A ticket came in...

...five hours before my work day starts... and I'm not being paid to be on-call.

Boss ignored it, he's always here at 8ish... I strolled in at noon and the woman has already emailed me directly two more times inquiring if anyone had received her earlier email, seen that she'd created a ticket.

Woman ceases all work because her in-cube printer is out of Cyan and the $10,000 MFP 40 paces away is 39 paces too far. And there are two other able bodied human beings perfectly capable of opening the supply closet and getting her a cartridge onsite this entire time.

Do I need to calculate her salary and deduct her wasted non productive five hours from my timecard? Would seem only fair if I'm applying the same logic she used when she decided to kick her feet up.

In-cube printers are the devil... They should only be given to dept managers or above.

drukqs fucked around with this message at 00:55 on Aug 21, 2013

user on probation
Nov 1, 2012

removed

Sickening posted:

Welp, it appears that an office admin has sent an email to someone she was talking poo poo about accidentally. I am currently "investigating" if this could be "hacking" because I was told to do so. What a dumb thing to be involved in.

Since this person wasted my time instead of just accepting she got caught doing something stupid, I have attached quite a few emails that could possibly be an example of her getting "hacked". It appears a large number of her daily emails is her gossiping and saying very crude things about people. I only had to go back 3 days to get 20+ emails worth. At the very least, someone should probably have a talk to her about being more productive with her time.

A dude in my office once got a bunch of emails from somebody claiming to be sleeping with his wife, told me to trace the location where the emails were coming from (??) and brought in his wife's laptop to see if it had been hacked (?!).

drukqs posted:

Do I need to calculate her salary and deduct her wasted non productive five hours from my timecard? Would seem only fair if I'm applying the same logic she used when she decided to kick her feet up.

People in my office regularly tell their supervisor/somebody else who's waiting for something from them that their work isn't done because they've been having computer problems for a few hours/all day/all week. The person they told this will complain to me, and I'll go to investigate to find that "everything magically started working just before you got here!" One of my favorites was "Hey, none of my interns have access to this network share, can you go set that up? It was supposed to be set up when they got here 2 weeks ago!" When I look at all their computers, all the shares are mapped, but none of them could find them because they weren't mapped to the same drive letters as their supervisor.

user on probation fucked around with this message at 00:57 on Aug 21, 2013

Migishu
Oct 22, 2005

I'll eat your fucking eyeballs if you're not careful

Grimey Drawer
A ticket came in...

We switched our VPN client recently, and we've been trying to move everyone over (with much success). This is one of those users who have had issues.

We go onto his computer and check the logs, to find that his WinXP > Win7 upgrade failed.

Knowing this is an upgrade, but wanting to double check, I consult with someone from the networking team who helped with the transition. He said that there was a case that he was looking into 3 months ago where someone's computer was un-repairable due to the migration to Win7 and had to re-install his computer, and it sounded like this.

Can someone guess what happened next?

sfwarlock
Aug 11, 2007

skipdogg posted:

We had to fire a guy once for taking pictures of his erect penis (in the bathroom at work), and then emailing them to girls on Craigslist from his company email account.

Reminds me of this:

quote:

“Did you mail a picture of your penis?”

He raised an eyebrow. “Would it make it better if I said I was mailing pictures of someone else’s penis?”

I’ve thought about that question for fifteen years and I still don’t have a good answer.


-- from here

tjl
Aug 6, 2005
It's not just looking though email where these personal things crop up... Sometime last year I had a random ticket requesting a good photo organizer on a workstation. After reviewing their actual needs I opted for Picassa. When it asked to scan for pictures/locations I explained what it was about to do, and the client said go for it. Sure saves time adding it all in manually right?

About 1 second into the import/scan and I think you can see where this is heading. Just hundreds upon hundreds of pornographic image thumbnails were zooming by... DCIM0098.jpg, DCIM0099.jpg... ugh. It was awkward to say the least. This was a company computer too.

EAT THE EGGS RICOLA
May 29, 2008

quote:

As you know we have been having problems with our printer, and having to clear jams and turn it off and back on. They came in once and replaced a part, and thought they had fixed it, but it is continuing to be a problem. Coworker said that the last she heard from you was that they were going to order some further parts, and then come back in. We haven’t seen them for a while.

May 18/13 1 time
June 26/13 2 times
July 18/13 1 time
July 29/13 1 time
Aug. 20/13 1 time

Can you please check and see if they have received the parts yet, or what they are doing.

welp

Thanks Ants
May 21, 2004

#essereFerrari


It's gently caress Printers time again it would seem.

While we're on the topic, someone here fed some glossy coated inkjet photo paper through one of our colour MFDs for a personal side project, and utterly hosed the fuser in the process. The thing pretty much melted on to it.

On the plus side, it's a lot harder to deny it when the evidence is glued onto the part that now needs replacing.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


So Friday I mentioned Barracuda not sending an RMA and a goon co-worker using a spare and getting shot down. Well Monday he called since the senior tech is now on vacaction. He planned to spend all day since he needed a new case number. He was on the phone with them for 5 minutes he just told them he was losing faith in the device.

They sent overnight, a newer model, AND a T-shirt. Free swag! My boss has demanded that he has to wear that shirt to work on Monday when the other guy gets back from vacation after wasting a week on the phone with them. So Barracuda doesn't seem so bad if you are nice but also just ask for an RMA. If you ever have to deal with them just mention email is too critical to run diagnostics on their hardware. (Still gently caress them for wasting a week of our time).

incoherent
Apr 24, 2004

01010100011010000111001
00110100101101100011011
000110010101110010

Migishu posted:

A ticket came in...

We switched our VPN client recently, and we've been trying to move everyone over (with much success). This is one of those users who have had issues.

We go onto his computer and check the logs, to find that his WinXP > Win7 upgrade failed.

Knowing this is an upgrade, but wanting to double check, I consult with someone from the networking team who helped with the transition. He said that there was a case that he was looking into 3 months ago where someone's computer was un-repairable due to the migration to Win7 and had to re-install his computer, and it sounded like this.

Can someone guess what happened next?

The user got a high end bespoken dell laptop? I like the network guy was like "known issue".

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Hey if anyone is trying to mess with GPO's and IE10, just spin up a quick 2012 VM and edit Group Policy from there. Your DC's don't need to be 2012, just edit GP from a 2012 box. I do it all the time.

captkirk
Feb 5, 2010

tehloki posted:

When I look at all their computers, all the shares are mapped, but none of them could find them because they weren't mapped to the same drive letters as their supervisor.

I hate windows shares for this reason. Or maybe I just hate windows shares not set up by group policy or something. Either way after working here for a year and a half I still don't know what the K:\ drive is supposed to be.

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nitrogen
May 21, 2004

Oh, what's a 217°C difference between friends?

Sickening posted:

Welp, it appears that an office admin has sent an email to someone she was talking poo poo about accidentally. I am currently "investigating" if this could be "hacking" because I was told to do so. What a dumb thing to be involved in.

Since this person wasted my time instead of just accepting she got caught doing something stupid, I have attached quite a few emails that could possibly be an example of her getting "hacked". It appears a large number of her daily emails is her gossiping and saying very crude things about people. I only had to go back 3 days to get 20+ emails worth. At the very least, someone should probably have a talk to her about being more productive with her time.

Calling it now: You will be written up for Sexual Harassment and/or hacking.

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