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Giblet posted:This is probably due to network vision. Every single subscriber is likely to go though some period of poo poo service at home when towers in their area are being worked on. Calls for airaves probably sky rocket due to this. I've had other people in the neighborhood call Sprint about this issue. Every time, the rep says they have no clue about this outage, that they need to enter in a new ticket, and claim it's the phones. They also can't fathom why data is working, but call/texts are not.
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Sep 8, 2013 04:19
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dan@sprint.com got me an Airrave pretty quick 
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Sep 8, 2013 04:37
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Allaniis posted:The worst part is that the tower I supposedly use at my apartment has already been upgraded, according to the S4GRU maps. Because call center reps have no loving idea what's going in. The tower most likely isn't finished and only hardware has been installed. Trender I bet shows you have issues. See if a goon corp rep can run your # for you. I left that poo poo hole company so I'm of no use for that now.
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Sep 8, 2013 04:42
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After 2.5 months of roaming on Verizon, Sprint has finally given me my walking papers. So long, and thanks for all the fish!
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Sep 8, 2013 04:57
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td4guy posted:Like $200, I'd say. Only when it's out of contract or is it still worth something when it's halfway through one? I'm not free until Nov '14. Plus I'm moving internationally so I can't play the roaming game.
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Sep 8, 2013 05:18
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EbolaIvory posted:Because call center reps have no loving idea what's going in. Thought you just got brought on with them.
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Sep 8, 2013 21:59
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So its probably time for updating the thread, but I figure a better option is to pass on the thread to a current Sprint goon. Anyone want to take the mantle?
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Sep 9, 2013 02:00
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Duckman2008 posted:So its probably time for updating the thread, but I figure a better option is to pass on the thread to a current Sprint goon. Anyone want to take the mantle? I doubt you could pay me enough.
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Sep 9, 2013 03:25
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Sprint Megathread: moolchaba fucked around with this message at 19:32 on Sep 9, 2013 |
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Sep 9, 2013 19:29
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bobfather posted:After 2.5 months of roaming on Verizon, Sprint has finally given me my walking papers. So long, and thanks for all the fish!
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Sep 9, 2013 20:45
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SeaborneClink posted:No, because they still have My All In and Unlimited My Way. They're just axing the Simply Everything plans. Hopefully they don't pull a dick move and start forcing people onto the My plans as they start to upgrade. For a single line, it doesn't look so bad, but for 4 lines it's loving insane. I would have no choice but to leave if they forced me on to that. That $30 per line adds up quick...
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Sep 10, 2013 01:13
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Cock Democracy posted:Thanks for sharing. I asked my friend who works at a sprint store and he didn't think this would work. I'm about 2 months into my effort so hopefully I will get the boot soon. They'll only terminate the offending line, correct? I have one other line I'd like to keep. I've heard that most commonly they will terminate the offending line. There have been rare anecdotes about the whole account getting axed, though.
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Sep 10, 2013 02:00
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moolchaba posted:Sprint Megathread: Alternatively, Sprint Megathread: Just ETF'd out of this thread SeaborneClink fucked around with this message at 04:59 on Sep 10, 2013 |
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Sep 10, 2013 04:54
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Biodome posted:Thought you just got brought on with them. I did. And it was awful enough I changed jobs totally. gently caress Sprint. Management was totally clueless, trying to push AT&T style goals on reps. Upper management has no idea whats going on at retail as far as customers go. And the tower issue is a joke. I was using a VERIZON PHONE to activate sprint devices that used data to activate. Thats pathetic. Theres a billion other reasons. But in the end management was the reason I left. When my store manager works maybe 20 hours a week, and has the brass to tell me I cant take medical leave after a serious car accident? Pfft gently caress that. Dude can eat a bowl of dicks. And really. The goals they are trying to push, when sprint is a "budget' company, are seriously a giant joke. COR AT&T guys know what goals can get like, and its turning into that over at sprint. Its no longer "Make the customer happy, activate phones". Its "Sell 80$ in accessories per phone, push away upgrades, sell tablets and home phones, oh and get customers off networks with working towers". We cant even activate iPads right now because the network is so broken, like I had to use my Verizon phones hotspot to do so. Ugh, Anyways. Enough ranting. EbolaIvory fucked around with this message at 08:24 on Sep 10, 2013 |
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Sep 10, 2013 07:13
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Cock Democracy posted:Thanks for sharing. I asked my friend who works at a sprint store and he didn't think this would work. I'm about 2 months into my effort so hopefully I will get the boot soon. They'll only terminate the offending line, correct? I have one other line I'd like to keep. Just had a four line family plan get booted because the father is an over the road truck driver and was roaming too much. So there's that.
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Sep 10, 2013 10:14
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SeaborneClink posted:Alternatively, Sprint Megathread: Free "Who Moved My Cheese" eBook With Every Activation
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Sep 10, 2013 17:17
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Sprint Megathread: We're all abandoning Sprint and you can too!
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Sep 10, 2013 17:50
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I'm just waiting to be the last person left on Sprint and then I'll have all the bandwidth.
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Sep 10, 2013 18:33
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bobula posted:I'm just waiting to be the last person left on Sprint and then I'll have all the bandwidth. Where you at? I'm calling dibs on the southeast.
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Sep 10, 2013 18:46
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I'm sticking with Sprint until they take my discount away. Now that 4G is finally live here, I don't have any real complaints.
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Sep 10, 2013 19:02
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bobula posted:I'm just waiting to be the last person left on Sprint and then I'll have all the bandwidth. Don't worry they will keep packing in the MVNO's in there to keep crowding you out.
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Sep 10, 2013 19:23
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bobula posted:I'm just waiting to be the last person left on Sprint and then I'll have all the bandwidth. Same here. SERO in Chicago, no reason to leave right now.
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Sep 10, 2013 19:48
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I've got great service aside from by my house (which is directly adjacent to a nature preserve so I'll cut them a little slack there, my roommate has AT&T and also doesn't have service. Plus hey, free airrave). Once I get to my street I have full LTE service that has consistently been speedy ever since I got my S4 (didn't have an LTE device to test it on but when I had a WiMax device, it was more than fast enough). Even on 3G I'm just not seeing the 56k speeds you people are bitching about. I guess don't live in the middle of nowhere? FlyingCheese fucked around with this message at 22:15 on Sep 10, 2013 |
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Sep 10, 2013 22:13
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I'm just about fed up with the signal strength at my house. It's not just due to tower upgrades either. It's been continually terrible for some time. It takes two and three tries sometimes to get a simple text to go through, dropped calls left and right... Hell, I even have to go outside most of the time to make a call. Is complaining to dan@sprint.com going to do anything in the way of getting an Airrave? I'm on SERO with a Note II if that makes any difference. I'm guessing they want me gone so they'll tell me to just deal with it, I have a feeling. I'm so sick of seeing that drat, roaming data warning.
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Sep 10, 2013 23:30
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FlyingCheese posted:I've got great service aside from by my house (which is directly adjacent to a nature preserve so I'll cut them a little slack there, my roommate has AT&T and also doesn't have service. Plus hey, free airrave). Once I get to my street I have full LTE service that has consistently been speedy ever since I got my S4 (didn't have an LTE device to test it on but when I had a WiMax device, it was more than fast enough). Yeah because people can easily just move and poo poo  Before I ditched Sprint, their 3G coverage was getting me 0.05 Mbps down and...well who cares what upload was, just pathetic. They still don't have LTE in my city despite it being active in many smaller cities around. I've been on T-Mobile for a year. HSPA speeds are like 8 down 0.5 up, LTE is like 20 down 8 up. gently caress Sprint.
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Sep 11, 2013 00:02
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Yesterday I got a handwritten letter from Sprint thanking me for being a customer for seven years. It was kinda cool.
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Sep 11, 2013 06:19
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beaner69 posted:Yesterday I got a handwritten letter from Sprint thanking me for being a customer for seven years. It was kinda cool. Even their printers don't work?! Can you do nothing right, Sprint?
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Sep 11, 2013 10:57
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beaner69 posted:Yesterday I got a handwritten letter from Sprint thanking me for being a customer for seven years. It was kinda cool. They probably had to handwrite it because they couldn't push an email through their poo poo network.
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Sep 11, 2013 11:38
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Have any SERO folks managed to upgrade their phones recently anywhere besides a corporate Sprint store? Just curious.
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Sep 11, 2013 12:15
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Good news. The new iPhone 5s supports LTE on both 1900 and 850MHz bands! And Sprint and Softbank share the same model iPhone.Mahoning posted:Have any SERO folks managed to upgrade their phones recently anywhere besides a corporate Sprint store? Just curious. a) a corporate store b) online c) over the phone I'd avoid the first one. td4guy fucked around with this message at 13:30 on Sep 11, 2013 |
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Sep 11, 2013 13:26
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Cock Democracy posted:Thanks for sharing. I asked my friend who works at a sprint store and he didn't think this would work. I'm about 2 months into my effort so hopefully I will get the boot soon. They'll only terminate the offending line, correct? I have one other line I'd like to keep. I'm here in at month four. Not too stoked about that. Time to watch twitch.tv streams while at home!
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Sep 11, 2013 13:52
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Sprint Megathread: That wasn't urgent, was it?
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Sep 11, 2013 14:23
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I just got my termination paper from Sprint.. moving to verizon as they have signal where I work. As well as everywhere else. For those that have google voice integration, how can I keep my number? Just disable the integration then pay the 20 to port it over? Or do I need a physical phone with number and service to forward to? I'm planning on either porting my number from google voice to verizon or setting up number forwarding so my Google voice number dials my verizon number.
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Sep 11, 2013 15:14
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Dark Solux posted:
This. I would recommend moving to Google voice overall, if you don't care about MMS and iMessage it does free up your number quite a bit. So depends on your plan, but since most plans are unlimited call/text, there tends to be fewer reasons not to use google voice and just have random number on Verizon.
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Sep 11, 2013 15:25
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Duckman2008 posted:This. I would recommend moving to Google voice overall, if you don't care about MMS and iMessage it does free up your number quite a bit. So depends on your plan, but since most plans are unlimited call/text, there tends to be fewer reasons not to use google voice and just have random number on Verizon. I did find out that Google Voice WILL attach MMS multimedia to the email it sends to your gmail account if you make it send your texts to you as email. It doesn't replace receiving SMS via your messaging app, it just copies them to email, so it's not as though you need to do anything other than checking the box on the GV site. I imagine you can then just set a rule on your gmail account to treat those emails differently. Not sure if there's a way to automatically send them to Drive but doesn't Dropbox do auto-upload via email? I guess if you're really touchy about it you could use that.
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Sep 11, 2013 16:18
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Has anyone had issues with text messaging? I have had sprint since 2006 and SMS has always been finicky for me. Sometimes I'd get messages an hour later or never get them at all. Yesterday I sent a group message out at 1030am and got all 10 replies all at once at 11pm. I never seem to have problems sending them out, its always been receiving.
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Sep 11, 2013 16:35
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The Entire Universe posted:I did find out that Google Voice WILL attach MMS multimedia to the email it sends to your gmail account if you make it send your texts to you as email. It doesn't replace receiving SMS via your messaging app, it just copies them to email, so it's not as though you need to do anything other than checking the box on the GV site. Ironically, isn't this just from sprint customers? I guess when voice is completely gone and hangouts is the only thing, it may work.
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Sep 11, 2013 16:43
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Drevoak posted:Has anyone had issues with text messaging? I have had sprint since 2006 and SMS has always been finicky for me. Sometimes I'd get messages an hour later or never get them at all. Yesterday I sent a group message out at 1030am and got all 10 replies all at once at 11pm. I never seem to have problems sending them out, its always been receiving. It's been better lately, but I've had issues with texts sent from home going through a day or two later in the past. I get 1-2 bars in most of my house and roam in rooms with no windows. I think doing the Google Voice integration helped, too.
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Sep 11, 2013 16:49
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TVs Ian posted:I usually see issues like that when you're roaming or just in a weak service area (where it may flip back and forth between Sprint and roaming). Some people it's on and off for, but we have customers in some areas that get issues pretty consistently. Google voice can work on wifi pretty easily as far as I know. At least for text messages. It's pretty much the only way I can text message in foreign countries. It kept me on sprint for longer than I should have been.
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Sep 11, 2013 16:53
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TLG James posted:Ironically, isn't this just from sprint customers? I guess when voice is completely gone and hangouts is the only thing, it may work. Nope, I haven't been on Sprint for a few months. E: Google script that will autosave image attachments to Drive. FAUXTON fucked around with this message at 17:22 on Sep 11, 2013 |
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Sep 11, 2013 17:17
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