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"I have no idea how to use Excel to do my job, what the gently caress is wrong with the IT team"
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# ? Oct 8, 2013 20:05 |
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# ? May 13, 2024 10:13 |
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It really pisses me off when lovely webapps take over standard browser shortcuts. When I want a new tab, I push Control-T, and start typing away; well, normally. This application we use at work uses that (and a whole host of other commands) for some in-application toggles and it bugs me when I go to open a new tab or whatever, start typing away, and nothing happens. I know it's something I should adapt to, but goddamn is it ever annoying.
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# ? Oct 8, 2013 20:22 |
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I think I've bitched about this before, but I'm going to do it again. You remember the end of Braveheart, where Wallace is dragged in on a cart, has rotten food thrown at him by a hissing crowd, then is gruesomely tortured in public before being executed and having his body parts shipped to the corners of the world to serve as a reminder? We need to do that to the shitlord who invented embedding advertising links in web page backgrounds.
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# ? Oct 8, 2013 20:44 |
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Caged posted:"I have no idea how to use Excel to do my job, what the gently caress is wrong with the IT team" you can't be serious
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# ? Oct 8, 2013 20:57 |
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I wouldn't be surprised if he is serious, I've seen people expect the IT department to train them before. These are always, without fail, the same people who put "six-sigma certified Excel 2013 blackbelt, 8 years experience" on their cv.
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# ? Oct 8, 2013 21:00 |
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It was tongue-in-cheek, but some people fail to draw a mental line between the scope of work being to ensure that you are provided with functional tools with which to perform your job, and training in how to do it. And yeah, it is the ones that think "MS Office" counts as a skill worthy of appearing on a résumé.
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# ? Oct 8, 2013 21:09 |
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Misogynist posted:It's as though your print server admin has no idea that group policy templates or scripting exist even in the event that these words are truthful and accurate Its even easier than that. Right click and choose print defaults. No group policy or scripting necessary
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# ? Oct 8, 2013 21:09 |
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Syano posted:Its even easier than that. Right click and choose print defaults. No group policy or scripting necessary If you're really flash you can make two print queues with different defaults. Did this to make two different queues based on whether you're printing onto label stock vs plain paper. People thought I was a goddam wizard.
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# ? Oct 8, 2013 21:11 |
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rolleyes posted:I wouldn't be surprised if he is serious, I've seen people expect the IT department to train them before. Yeah, many times per week I get calls where users say, "hey, I just got X software, can you show me how to do X task?" It's annoying.
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# ? Oct 8, 2013 21:15 |
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Syano posted:Its even easier than that. Right click and choose print defaults. No group policy or scripting necessary
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# ? Oct 8, 2013 21:26 |
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QPZIL posted:Yeah, many times per week I get calls where users say, "hey, I just got X software, can you show me how to do X task?" I get this almost daily in uni. I am not a programmer, yes I can program here and there. . . but I am not a programmer, so no I cannot show you how to do 100 different things in $random_language. or my personal favorite "hi i want to use this weird software that was developed on a custom OS on top of a sparc processor and I need it running on this computer using windows 8, they said it was possible on the $horribly_notupdated_sincewin95 webpage!"
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# ? Oct 8, 2013 21:26 |
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QPZIL posted:Yeah, many times per week I get calls where users say, "hey, I just got X software, can you show me how to do X task?" Tell them they need to call the training department and give them the number to the local community college. E: ^ I guess that wouldn't work in your case.
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# ? Oct 8, 2013 21:28 |
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b0red posted:you can't be serious I had to explain to someone that I have no idea what she did to a spreadsheet last week that caused her to break all her formulas, because she was the one that did it. She works in HR and tried to write me up for it. I also had to explain to our financial advisor, in a meeting with the firm's partners, how to calculate sales tax in Excel. Excel is haaarddddddd
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# ? Oct 8, 2013 21:31 |
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anthonypants posted:Here's a scrsenshot she sent along with her e-mail, showing how that option doesn't exist: She needs to load that driver on the machine that she's running the MMC on. It gave her the option, but she bypassed it and probably checked the box so it wouldn't show up again.
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# ? Oct 8, 2013 21:33 |
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Also condolences for having to run a print server on Server 2003.
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# ? Oct 8, 2013 22:00 |
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QPZIL posted:Yeah, many times per week I get calls where users say, "hey, I just got X software, can you show me how to do X task?" "Please learn this software for me so you can teach me how to use it" And read the manual for them when they forget how to do something etc. Yeah, that gets old. I know some people learn more efficiently via example, and so in a way our role is translator from the "nerdy" method of reading the instructions to hand held baby steps, but people seem literally completely incapable of even considering looking at written instructions themselves.
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# ? Oct 8, 2013 23:14 |
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I had an internal group that had a software package that we were responsible for keeping an SQL server online for, and they had paid for support but didn't have a clue how to use the client software. My manager was flat out insisting that we should learn it, write a set of instructions, and then offer to teach them it. It didn't really go anywhere because that was the point that I walked out the room.
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# ? Oct 8, 2013 23:19 |
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EAT THE EGGS RICOLA posted:I had to explain to someone that I have no idea what she did to a spreadsheet last week that caused her to break all her formulas, because she was the one that did it. She works in HR and tried to write me up for it. HR got upgraded to Office 2010 a few weeks ago and one of the payroll jockeys has called me up three or four times about Excel issues where she's hiding rows, password protecting cells, linking workbooks, and other such functions which occasionally causes Excel to die a flaming memory death. Lady I barely know how to add a bunch of cells together, I can't fix your massive spreadsheet <> At least that KB I found seems to have solved her problems.
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# ? Oct 8, 2013 23:22 |
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Customer bought a netapp for their environment. A mostly WINDOWS environment, I might add. So today I get asked to build a VM for this customer, so they can serve their NFS shares via Samba. ... instead of buying a CIFS license. They REFUSE to spend the money on a cifs license. The yearly cost for the VM would nearly pay for the CIFS license. I dont understand people sometimes.
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# ? Oct 9, 2013 00:43 |
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Dradien posted:It really pisses me off when lovely webapps take over standard browser shortcuts. When I want a new tab, I push Control-T, and start typing away; well, normally. This application we use at work uses that (and a whole host of other commands) for some in-application toggles and it bugs me when I go to open a new tab or whatever, start typing away, and nothing happens. I'm looking at you, Google search and the Backspace key to go back a page. No, I don't want to backspace my perfectly good search query. It's not just focus stealing either - click on the whitespace in the page to take focus off the entry box, then hit backspace. Focus will jump to the search box.
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# ? Oct 9, 2013 00:51 |
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nitrogen posted:Customer bought a netapp for their environment. A mostly WINDOWS environment, I might add. I don't understand this. Why wouldn't they just buy a windows server with direct attached storage? I mean a low-end Dell 1U server with a MD1200 (or whatever the current model number is) would work just fine if all you want to do with your filer is serve up shares. Am I missing something?
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# ? Oct 9, 2013 00:57 |
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Agrikk posted:I don't understand this. Why wouldn't they just buy a windows server with direct attached storage? I mean a low-end Dell 1U server with a MD1200 (or whatever the current model number is) would work just fine if all you want to do with your filer is serve up shares. The Linux guy is sinking his talons into the whole department for job security
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# ? Oct 9, 2013 01:06 |
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Dilbert anything but FC is not an enterprise solution. So why is VAAI Fast provisioning for NFS such an awesome feature for View as well as X/Y/Z. Also most people who we have deployed FC for is because the engineer didn't want research any of the requirements of the customer. That doesn't matter, FC is an enterprise solution and IP based storage is not. But it saves the design so much cost/deployment/time and complexity, which benefits the clients needs. FC is enterprise protocol anything but FC and your customer will laugh you out; I know some engineer told me one time. So what about the fact that I can do FCoE on the design as well as other IP based solutions which is more forgiving and easier for the client engineers to understand. Where as to FC I am limiting the client to FC engineers; and limiting their scope of troubleshooting? It's no pure FC I really double question myself, then I realize everyone I work with is 95% 20/yrs military. Who was programmed to think one way and one way only. Dilbert As FUCK fucked around with this message at 01:17 on Oct 9, 2013 |
# ? Oct 9, 2013 01:15 |
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Roargasm posted:The Linux guy is sinking his talons into the whole department for job security Indeed. But unless there's some additional requirements that weren't listed, it's like going out and buying a tow truck as your daily driver. Sure it'll work, but not quite right and you'll have paid for all of this extra functionality that will go to waste.
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# ? Oct 9, 2013 01:16 |
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Roargasm posted:The Linux guy is sinking his talons into the whole department for job security Even a good linux guy would know how to set up a Centos vm for that....
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# ? Oct 9, 2013 01:18 |
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nitrogen posted:Customer bought a netapp for their environment. A mostly WINDOWS environment, I might add. Probably some silly accounting rules, e.g VM maintenance costs will come out of an operations budget and may not need prior approval where as the license will come out of a capital expenditure budget and would need approval from higher up.
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# ? Oct 9, 2013 02:18 |
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Agrikk posted:Indeed. But unless there's some additional requirements that weren't listed, it's like going out and buying a tow truck as your daily driver. Sure it'll work, but not quite right and you'll have paid for all of this extra functionality that will go to waste. You'll always have a parking spot with one of those repo tow trucks.
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# ? Oct 9, 2013 02:33 |
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I've been a fan of Microsoft Office for a while, ever since I kind of realized that I understand Outlook and it isn't just a constant cause of shittiness for me. I mean, yeah, sure, it has totally cryptic errors and the fix for anything too bad is usually "just reinstall everything" but generally it was low-stress for me. Until tonight. gently caress Office 2013. When it works I love everything about it but installing it is such a motherfucker with its completely asinine licensing scheme, "Hang on gotta download everything" and "I am done installing by not really!" I wasted five hours tonight installing it on a bunch of computers and then having to roll it back because it couldn't open files on network shares. Godammit. Inspector_666 fucked around with this message at 03:23 on Oct 9, 2013 |
# ? Oct 9, 2013 03:18 |
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Having problems with Office 2013? Well, I had a user need help with an error during a mail merge. In Word 2000.
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# ? Oct 9, 2013 03:19 |
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Inspector_71 posted:gently caress Office 2013. When it works I love everything about it but installing it is such a motherfucker with its completely asinine licensing scheme, "Hang on gotta download everything" and "I am done installing by not really!" I wasted five hours tonight installing it on a bunch of computers and then having to roll it back because it couldn't open files on network shares. Godammit. I did an install of that recently where I ran the installer on the disk and then tested out Word, Excel and Outlook to make sure they worked, ensured it was activated etc. All was happy, so I pulled the disk out and turned the PC off. The next day I get a call, nothing is working etc. Turns out that after it tells you it is finished installing it is still installing things off the disk in the background and you need to keep the disk in until it has finished some indeterminate length of time later.
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# ? Oct 9, 2013 03:33 |
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Oh and the installer on at least 2 computers installed past 100%. I should have taken a screenshot.
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# ? Oct 9, 2013 03:45 |
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The Windows 7 Explorer progress bar does that alot too, grinds away as the bar slowly fills up, and then spills into the goddamn folder window. How the hell does something like that get through QA? Something recently that pissed me off: sumbitches that use read receipts on email.
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# ? Oct 9, 2013 03:51 |
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Dick Trauma posted:Something recently that pissed me off: sumbitches that use read receipts on email. It's especially great when you send emails out regularly that say things like "There has been a power outage at site X due to a flood, nothing is available."
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# ? Oct 9, 2013 04:01 |
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Varkk posted:Probably some silly accounting rules, e.g VM maintenance costs will come out of an operations budget and may not need prior approval where as the license will come out of a capital expenditure budget and would need approval from higher up. you're partially right. The Netapp came used from an acquisition, so to these guys it's "zero" cost. Since this is being billed as "cloud" the VM is technically "free" because they've already paid for the cpu and disk pool usage. Our support guys chimed in and said they'd refuse to support this stupidity, so hopefully that is the kick in the rear end to make this nightmare go away.
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# ? Oct 9, 2013 04:09 |
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Office 2013? Two licenses on my subscription. On my desktop Win8 PC, no problem. Once license, all the users on the computer can use it. I put the second license on my MacBook, but suddenly there aren't enough licenses for my girlfriend's profile.
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# ? Oct 9, 2013 04:31 |
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We're planning on rolling out Office 2013 company-wide, so I went to install it on my computer to begin to familiarize myself. And then I uninstalled it because our Exchange server is 2003 which doesn't work with Outlook 2013.
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# ? Oct 9, 2013 12:11 |
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Sirotan posted:We're planning on rolling out Office 2013 company-wide, so I went to install it on my computer to begin to familiarize myself. Awaiting the tales of a hurried Exchange migration.
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# ? Oct 9, 2013 12:15 |
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Commercial software, 25 licenses (login based software+licensing), about 27-30 people frequently want to use it. There's this tug of war that's been going on in the 3 years that we've had it: People are constantly getting "license count exceeded" messages, please reduce the auto-disconnect to 30 minutes! a couple of months later Everyone is getting pissed off with getting disconnected if they walk away for 30 minutes, we must increase the timer to 75! a couple of months later People are constantly getting "license count exceeded" messages, please reduce the auto-disconnect to 60 minutes! a couple of months later Everyone is getting pissed off with getting disconnected if they walk away for 30 minutes, we must increase the timer back up to 75! repeat ad infinitum Just buy more licenses dammit, you bloody tightarses
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# ? Oct 9, 2013 12:20 |
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Caged posted:
It was planned but I guess my boss kinda forgot how necessary it was...
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# ? Oct 9, 2013 12:41 |
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# ? May 13, 2024 10:13 |
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Is there actually any compelling reason to go to Office 2013 at all. This in the context of a home user who currently has the 3 user family pack for Office 2010. So far I've heard nothing but complaints which may or may not be true. lovely installer, lovely licensing model, enforced cloud bullshit. What are the actual advantages?
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# ? Oct 9, 2013 13:04 |