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EbolaIvory posted:Its not just dealers. Our local CORP store this was standard practice. Sprint (depending on area) is a shady loving company all around. Isn't this wireless in general? If it isn't an error, I would def agree that it was a cross upgrade.
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Dec 5, 2013 12:49
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Duckman2008 posted:Isn't this wireless in general? I would argue it's the 'sales guy' mindset that does a lot of the shady poo poo either through malicious shadiness or just ignorant stupidity, but store sales reps don't set policies for service contracts or train phone reps in soft skills.
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Dec 5, 2013 14:54
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Should I be getting charged regulatory fees on top of an Early Termination Fee? I don't have any service at all this month and I've already paid all the service charges for all the service I used on my bill last month. Edit: I'm not trying to get out of my ETF or anything, I'm just wondering why I'm getting service fees when I don't have service anymore. 100 HOGS AGREE fucked around with this message at 16:58 on Dec 5, 2013 |
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Dec 5, 2013 16:10
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FordPRefectLL posted:Did somebody use the upgrade from that line to get a new phone? At work we frequently upgrade/extend the contract on a line and then put the phone on another line of service. Nope, there has never been a "new phone" in my parents possession. All I ever do is give them old used phones. It seems like I have enough to bring to Customer Service. Simply by activating a "different" phone should not count as a contract extension.
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Dec 5, 2013 17:59
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Curious but what happened to the monthly update on tower rollouts? I feel Sprint must have hit a bump on the rollout near me, as all this new construction and expansion in my area, along with a Sprint tower near a college less than a mile from my work, but 4G has only rolled out in the towns East and West of me. It's like 4G is allergic to my actual daily life and will take its sweet time to finally make my life a little less 3G.  I did see a work crew working on that tower about a month ago so something was done however the switch has yet to be flipped or it wasn't a Sprint crew. EDIT : Ok s4gru.com covered it. Says the rollout has been swapped from a town turn on one at a time to a big launch sometime in the nest 2-3 months. Well then, the wait continues. EdEddnEddy fucked around with this message at 19:40 on Dec 5, 2013 |
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Dec 5, 2013 18:53
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I've got the Sprint Note 2. When should I expect the 4.3 update to hit?
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Dec 6, 2013 04:42
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Krime posted:I've got the Sprint Note 2. When should I expect the 4.3 update to hit? Now. The girls updated the other day.
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Dec 6, 2013 05:01
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EbolaIvory posted:Now. The girls updated the other day. Hmm... Ok. I've tried checking for an update through the settings menu but I'm still "Up to date". I'll just sit and be patient.
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Dec 6, 2013 05:56
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Krime posted:Hmm... Ok. I've tried checking for an update through the settings menu but I'm still "Up to date". Yeah. I mean you could do the whole clear google services framework bullshit over and over til you get it. But it did just push to her phone a couple days ago. She really likes the update a lot. Like excited feels like she got a new phone kinda likes it. Guess theres a bunch of new UI features like semi transparent shade, new LTE logo, and some other stuff she rambled about and I ignored. Terrible better half I am.
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Dec 6, 2013 07:28
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Holy crap, I thought Sprint in L.A. was okay, not so great, getting better slowly. Turns out the antenna in my Gnex sux balls cause I got my Nexus 5 and now I have LTE at work where I never had anything better than crawling 3g (I often flashed to roam on Verizon, it was so terrible) and everything is FAST. Arrrgh, I can't believe I suffered for so long. After I got done enabling tethering and rooting for some other crap I'm so f'ing happy with this thing it's ridiculous.
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Dec 6, 2013 22:40
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bobula posted:Holy crap, I thought Sprint in L.A. was okay, not so great, getting better slowly. Turns out the antenna in my Gnex sux balls cause I got my Nexus 5 and now I have LTE at work where I never had anything better than crawling 3g (I often flashed to roam on Verizon, it was so terrible) and everything is FAST. Arrrgh, I can't believe I suffered for so long. Toroplus(Sprint) GNex's were some of the absolute worst radio performers ever due to lovely VIA chip. Nexus 5 is leaps and bounds better. Another plus is you can pop any carrier sim in and go.
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Dec 7, 2013 03:24
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EbolaIvory posted:Yeah. I mean you could do the whole clear google services framework bullshit over and over til you get it. But it did just push to her phone a couple days ago. She really likes the update a lot. Like excited feels like she got a new phone kinda likes it. Guess theres a bunch of new UI features like semi transparent shade, new LTE logo, and some other stuff she rambled about and I ignored. Terrible better half I am. I did have one customer complaining about the GS3's 4.3 update. Seems that when it's locked with a PIN, the lock screen shows a preview of the last text message (which can apparently be turned off but still shows the sender), and the phone number of the last missed call. And since he was cheating on his girl, that was unacceptable. I swear, I meet the worst people at this store.
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Dec 7, 2013 08:44
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TVs Ian posted:I did have one customer complaining about the GS3's 4.3 update. Seems that when it's locked with a PIN, the lock screen shows a preview of the last text message (which can apparently be turned off but still shows the sender), and the phone number of the last missed call. And since he was cheating on his girl, that was unacceptable. Its all of wireless like that. You meet some of the most hosed up people. Hell at AT&T I had a girl (15-16) that came in with her mom. Not only did she constantly have her phone stolen on a monthly basis. Every time she would come in she would have questions about her "photo gallery", A gallery she HAD to show us the problem with. It was the blacked out image thing that happens sometimes on older iphones. Whatever. Problem is she HAD to show us, she couldnt just tell us. It was wall to wall photos of her being gangbanged. Yup, and every new phone her mom bought at full price had this issue and she HAD to show whatever rep she got. Top if off? She would constantly call her mother a stupid whore and everything else if she said no to stuff. gently caress retail man.  Thankfully we got new management and they no longer allowed her to come into the location we worked at. That kid should of been on maury :-\ EbolaIvory fucked around with this message at 14:16 on Dec 7, 2013 |
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Dec 7, 2013 13:57
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EbolaIvory posted:Its all of wireless like that. You meet some of the most hosed up people. Hell at AT&T I had a girl (15-16) that came in with her mom. Not only did she constantly have her phone stolen on a monthly basis. Every time she would come in she would have questions about her "photo gallery", A gallery she HAD to show us the problem with. It was the blacked out image thing that happens sometimes on older iphones. Whatever. Problem is she HAD to show us, she couldnt just tell us. It was wall to wall photos of her being gangbanged. Yup, and every new phone her mom bought at full price had this issue and she HAD to show whatever rep she got. Top if off? She would constantly call her mother a stupid whore and everything else if she said no to stuff. gently caress retail man. Jesus that's brutal. 
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Dec 7, 2013 15:35
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EbolaIvory posted:Its all of wireless like that. You meet some of the most hosed up people. But for some reason, this particular store is worse than usual. Multiple customers totally drunk before noon (and then drive away), or tweaking, or trying to pull some really obvious fraud, or the phone full of homegrown porn, or accusing us of being racist for whatever reason, or being outright racist themselves.
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Dec 7, 2013 18:15
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My worst had to be when this guy's daughter racked up a $1400 bill when there was metered texting. I spent 2 weeks fixing it for them because it was their fault but they'd brought me a lot of business (I'm an indirect, this is important  ) and I couldn't get in contact with them after fixing it. I finally get a hold of her and she's just like "oh he's dead" like she's explaining the weather to me.I've seen all sorts of other awful things in people's phones and a gay couple gave me their business card after explicitly having me "transfer their pictures" but I don't swing that way so no thanks.
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Dec 7, 2013 18:27
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I just used my line's upgrade to grab a Nexus 5 for my wife. When I picked it up in-store, they apparently had to activate it on my line first, and then they could activate it on hers after that. Does that make any sense? Furthermore, I previously used HER upgrade for an iPhone 5S with the intention of selling it. Will this pop up for the buyer when they try to activate it? Is there something I need to do before sending it off to make the buyer's act of activating it painless?
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Dec 8, 2013 20:00
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sirbeefalot posted:I just used my line's upgrade to grab a Nexus 5 for my wife. When I picked it up in-store, they apparently had to activate it on my line first, and then they could activate it on hers after that. Does that make any sense? To ring out the phone with a new contract discount the system requires that it be placed on the line that the contract is being renewed on. So yes they were correct. Your buyer would only have an issue if you purchased the phone online or through telesales. The ESN would be reserved for the line it was purchased on. This is an easy fix if you communicate with the buyer. You just need to have the phone placed on your account momentarily and then taken off. The phone is now a free agent.
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Dec 8, 2013 20:10
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Giblet posted:You just need to have the phone placed on your account momentarily and then taken off. The phone is now a free agent. Can I do the temporary activation beforehand, or does it have to be done at the time that the buyer tries to activate it?
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Dec 8, 2013 20:48
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sirbeefalot posted:Can I do the temporary activation beforehand, or does it have to be done at the time that the buyer tries to activate it? You can do it any time before they want to activate it. You can even do the swap yourself on the website.
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Dec 8, 2013 23:04
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So whats the current consensus on these 2 things: Upgrading from HTC EVO LTE. Galaxy s4, HTC One, or Nexus 5? Seemed a lot of people are jumping the boat on Sprint. I have Sero Premium, is it not the best plan in the land anymore?
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Dec 9, 2013 07:54
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CombatCupcake posted:So whats the current consensus on these 2 things: It is significantly dependent on your location and usage. If you use under 2gb of data you can probably get a comparable price with one of the GSM MVNOs. Aio is an ATT one and costs $55/mo (fees and tax inclusive) for 2GB HSPA+/LTE and unlimited talk/text. After that it's throttled to "a little better than Sprint 3G speed" unless you want to pay $10 for an extra gig. Ting (if you're happy with Sprint's service but want to see if you can bring the bill down) has a closely metered billing for usage so if you aren't a big ol' power user you could save some serious money. I think I had my bill down to $35 or so, but it was all sprint 3G which I consider bad enough that I should be paid to deal with. T-Mo (again if you live/work in their coverage toeprint) is pretty much the best bang for buck if you're looking for an equilibrium between price, speed, and carrier perks. You'll pay more (I think $70 for unlimited H+/LTE data and some amount of minutes) but it's not under contract and it has decent speeds. TLDR: Check the prepaid carriers thread.
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Dec 9, 2013 10:58
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SERO is still a great plan but the issue is a lot of us have had a lot of problems with the network. The low price loses its value if you can't actually use the service.
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Dec 9, 2013 12:18
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CombatCupcake posted:So whats the current consensus on these 2 things: The Nexus 5 has better LTE reception than any other Sprint phone. Plus it supports "Sprint Spark" which is LTE on 800Mhz and 2500Mhz. The S4 and One only do LTE on 1900Mhz. The Nexus 5 is also unlocked, and compatible with both AT&T and T-Mobile, so if you do decide to leave Sprint, you can take the phone with you. IF you have decent Sprint service right now, and want to keep unlimited, I'd say stick with what you've got. Sprint is in the middle of upgrading their network, and has the cash to finish it thanks to Softbank. But if your service is bad today, you may be better off leaving Sprint. It could be another year or so before your area gets its towers upgraded.
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Dec 9, 2013 12:26
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Thanks guys. Service hasnt been too bad. Speed hasnt been amazing, even when it says 4g. But I'm also not spending hours on the web using it. I also get wifi in most places I'm at. I'm in NYC if anyone knows about their upgrades here.
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Dec 9, 2013 15:46
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CombatCupcake posted:Thanks guys. Yeah, if you're in NYC you really could do better than Sprint, even on SERO Premium. I assume you are paying $50/mo before taxes and fees, right? I'd recommend first check to see how much data you actually use on a monthly basis. Just to be safe, add 10-20% to that and look around to see what is offered. You probably pay $60ish total (unless you're on a family plan, I don't even know if SERO does those). If you're a pretty low user of talk and texts (say under 100 mins/100 SMS/MMS monthly) and use under 1GB of mobile data you could go to Ting, keeping your phone and your number, and pay $36 monthly. Less than 500MB if data and your bill comes down to $25 monthly (before tax/fees). Basically, Sprint's a good deal if you don't need high speeds but need lots of data. Otherwise you're overpaying - possibly significantly.
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Dec 9, 2013 16:04
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The Entire Universe posted:Yeah, if you're in NYC you really could do better than Sprint, even on SERO Premium. I assume you are paying $50/mo before taxes and fees, right? This is why I gave up my SERO plan to move to T-Mobile postpaid. Sprint's service was OK here for a while, but it really took a nose dive in the last year or so, to the point where I was having trouble even using Google Maps to get directions. This was on LTE, too, which wasn't any faster than their 3G, thanks to the local telco dragging their feet on running lines to Sprint's towers. Speaking of LTE, they were originally supposed to launch it officially back in June, but there's still no date for it because of all the delays, plus we're not getting 800MHz deployments here until they work out licensing with Canada. So, yeah. I was paying $50/month for SERO Premium with "premium data" (  ), but for just a bit more (around  more, when you count the 15% discount I get for T-Mobile vs. SERO being ineligible for discounts), I was able to get unlimited voice/text/data on a carrier that actually has good infrastructure everywhere I go on a regular basis.
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Dec 9, 2013 18:59
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People seem to go on and on about T-Mobile in this thread but I look at sensorly maps and see their network is laughably smaller than Sprint and doesn't cover nearly as much. I don't even live out in the sticks either, it's true even in major metro areas. What is so great about them besides speed (if you can get it) and GSM phones?
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Dec 9, 2013 19:14
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FlyingCheese posted:People seem to go on and on about T-Mobile in this thread but I look at sensorly maps and see their network is laughably smaller than Sprint and doesn't cover nearly as much. I don't even live out in the sticks either, it's true even in major metro areas. What is so great about them besides speed (if you can get it) and GSM phones? I think a big part of it is that $30/mo 100 minutes plan, which I would definitely love to get on if T-Mobile's network wasn't horrible around here.
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Dec 9, 2013 19:23
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FlyingCheese posted:People seem to go on and on about T-Mobile in this thread but I look at sensorly maps and see their network is laughably smaller than Sprint and doesn't cover nearly as much. I don't even live out in the sticks either, it's true even in major metro areas. What is so great about them besides speed (if you can get it) and GSM phones? It really depends on where you spend your time. I live in the Seattle area, so they have good coverage here (their US headquarters are a few miles from me). Since the only places I regularly go are around here or to Philadelphia for meetings (where they also have great coverage), it works out for me. If I had to go somewhere they didn't have very good coverage, I'd probably just pick up a prepaid AT&T SIM to use while I was there.
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Dec 9, 2013 20:05
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I updated my GS3 this morning to 4.3, now my phone keeps showing notification that it's downloaded the same 3 email attachments from months ago. Anyone know anything about this?
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Dec 9, 2013 20:33
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Wilford Cutlery posted:I updated my GS3 this morning to 4.3, now my phone keeps showing notification that it's downloaded the same 3 email attachments from months ago. Anyone know anything about this? I had that too, but mine was from Opera. It eventually went away after a few hours.
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Dec 9, 2013 21:33
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Speaking of updates, has anyone else with a Galaxy Nexus who installed the latest OTA had it act like there was no connectivity while on 4G? If you notice it you can toggle airplane mode and you can use it after, but it's obviously really dumb that you'd have to. It never did this in the previous updates. With no Google support (I still feel misled about that), OMAP itself being phased out, the apparently remarkably bad radio, and now this OTA update randomly making 4G unusable, I'm regretting getting this phone. I should have stuck with my Touch Pro 2 a little longer and gotten the s3 instead. edit: Oh yeah, another bug, it's been rebooting itself about 5-10 times a week. Sometimes it'll be sitting there for hours and suddenly it's rebooting, sometimes I'll be typing a text or opening Yelp, it seems random honestly. DanAdamKOF fucked around with this message at 22:58 on Dec 9, 2013 |
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Dec 9, 2013 22:42
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DanAdamKOF posted:has anyone else with a Galaxy Nexus who installed the latest OTA had it act like there was no connectivity while on 4G? Yup. 4G isn't fully deployed here, so I actually forced the phone back to CDMA only mode to take care of this. On the previous update, I'd have the same thing happen if I was on WiFi. Fortunately that's faster to toggle on and off than airplane mode is. Have had a couple random reboots too, but no where near 5-10 a week. More like, 3 total.
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Dec 10, 2013 02:01
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Crossposted from the Android phone thread: For those with the Moto X (specifically on Sprint, or still running 4.2.2): Does anyone have issues with "Android OS" using up a shitload of battery (anywhere between 20-40%)? I don't know why, but this started a few days ago. An initial Google search tells me that it's something with Wi-Fi and a kworker process, however, I've always kept my Wi-Fi on and "Android OS" never drained that much battery. It's only cropped up within the past few days (and I've owned my Moto X for a few weeks now). I'm trying to figure out which apps I've installed recently that could be doing this but, I'm stumped. Anyone have this problem as well, or know how to fix it? Thanks!
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Dec 10, 2013 07:49
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FlyingCheese posted:People seem to go on and on about T-Mobile in this thread but I look at sensorly maps and see their network is laughably smaller than Sprint and doesn't cover nearly as much. I don't even live out in the sticks either, it's true even in major metro areas. What is so great about them besides speed (if you can get it) and GSM phones? Personally it's network is greener on the other side. I've had so many problems with Sprint the last couple of months that anything else will be an improvement. At least here in Houston it certainly feels like it during my commute. DanAdamKOF posted:Speaking of updates, has anyone else with a Galaxy Nexus who installed the latest OTA had it act like there was no connectivity while on 4G? If you notice it you can toggle airplane mode and you can use it after, but it's obviously really dumb that you'd have to. It never did this in the previous updates. This was a part of the problem I started experiencing with the Galaxy Nexus the last few weeks. By the end of the contract, the phone was nearly unusable and I ditched it for the Nexus 5 and never looked back. halokiller fucked around with this message at 16:08 on Dec 10, 2013 |
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Dec 10, 2013 16:02
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Is there any way I can get my Galaxy S3 to know that L710VPMJ9 is available and to install it?
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Dec 10, 2013 20:34
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Has anyone heard anything new about Kit Kat coming to the Moto X? This phone along with Sprint was suppose to be one of the first phones outside the Nexus 5 to get the update.
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Dec 10, 2013 20:35
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I said come in! posted:Has anyone heard anything new about Kit Kat coming to the Moto X? This phone along with Sprint was suppose to be one of the first phones outside the Nexus 5 to get the update. Soak test has gone out to some people so it should be soon.
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Dec 10, 2013 21:34
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Got an update for my Nexus 5's camera this morning. Lost root, but the update went fine and the camera is way faster at snapping pictures and focusing now.
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Dec 10, 2013 21:55
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