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ConfusedUs posted:God, I dread Java updates because they keep making major changes that break our apps. Kronos breaks like once a week for us no matter how many times we tell Java to not update. It just does it anyway. Java is almost as bad as printers. Are there any printers that run Java? 
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Jan 28, 2014 00:51
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Some Xerox production printers used to use a Sun workstation as their RIP. So in a round about way they probably did run Java.
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Jan 28, 2014 00:55
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myron cope posted:Kronos I got away from this at my old job, only to find one department at new job uses it for whatever dumb reason.
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Jan 28, 2014 00:55
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myron cope posted:Kronos breaks like once a week for us no matter how many times we tell Java to not update. It just does it anyway. Java is almost as bad as printers. Are there any printers that run Java? What do you expect from a company named after a Titan best known for eating his own children?
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Jan 28, 2014 01:30
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myron cope posted:Kronos breaks like once a week for us no matter how many times we tell Java to not update. It just does it anyway. Java is almost as bad as printers. Are there any printers that run Java? Kronos is the biggest pile of poo poo. We are using java 6 and 7 where I work and Kronos will only work with the java 6 browser plugin. Using java 7 it will spit out a message saying it only works on java 6 and then gives a broken download link. And then you better enter everything perfect or you will have to reload the entire pile of crap since its validation means "display a popup and never let you edit the value that failed validation"
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Jan 28, 2014 01:39
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Dr. Arbitrary posted:What do you expect from a company named after a Titan best known for eating his own children? Masticated human resources departments?
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Jan 28, 2014 01:40
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Okay did a pretty thorough testing of my app with Java 7 Update 51 and nothing seems to be broken. Unlike update 41(I think) where they mistakenly put the 32bit binaries up with the 64bit name, and update 21 where they entirely changed the way java interprets quotation marks in code, which utterly broke our frontend UI. God, I wish we'd drop the Java-based UI and go web-based. Anyway, gently caress Java.
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Jan 28, 2014 02:08
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Kronos is supposedly re-writing in HTML 5. But it won't be ready until (at least) 2015 We have everyone use Java 6 update 17, which is hilarious for security. But other versions of Java and Kronos just stops working. I think there are Kronos updates that maybe aren't getting applied (on our end), though. Troubleshooting Kronos issues for us is basically uninstall anything that says Java, install 6u17.
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Jan 28, 2014 02:16
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Our main problem with Java has been that most of our clients updated to v51, and apparently you're not allowed to have unsigned code in v51, so all the various third-party webapps they use to do their business on that haven't had any kind of certificate or signature attached to them (because lazy programmers and/or beancounters trying to save money) now suddenly aren't even showing up on the page any more. Had to set the Java security settings to the lowest allowed in order to get everything to even show up, and now it throws up an obnoxious unskippable "OMG THIS ISN'T SAFE!" box every time Betty from accounting needs to put in her checks. Getting a whole lot of "THIS IS AFFECTING Also, I can't wait for the shitstorm when next update rolls out and they revoke support for unsigned code entirely. I hope to God I'm somewhere that doesn't take any in-call when that happens.
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Jan 28, 2014 02:16
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Hearing all these stories makes me glad as poo poo that we have nothing that needs Java at my job.
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Jan 28, 2014 02:17
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Java is required at my workplace for people to access VPN, and everyone has to use it to work from home. Not to mention, the web app we use to log in to VPN requires Java to be up to date at all times, or else it won't work. It will literally keep you in a "you must update Java" loop until you do as it says. Needless to say, everyone was forced to update Java when the update landed, and everyone got hosed by v51 in that it kept everyone in the "you must update Java" loop. Including the IT staff who happened to be working from home at the time (myself included). We managed to fix the situation while still keeping v51 around, but it couldn't have been less fun if it tried. So basically, gently caress v51. justlysarcastic fucked around with this message at 02:38 on Jan 28, 2014 |
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Jan 28, 2014 02:32
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Caged posted:Some Xerox production printers used to use a Sun workstation as their RIP. So in a round about way they probably did run Java. As far as I know, my last job is still using a DP90 printer, which does in fact use a Sun box for the controller. We had to go into the command line and disable the screen saver every time we rebooted the printer.
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Jan 28, 2014 02:36
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Wow, DP90 brings memories back. I was chatting to the guy we had in to service it and he said that it was giving up on jobs because the paper wasn't moving at the required 70mph or something equally insane. They could turn a tree into output in a lunch break.
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Jan 28, 2014 02:46
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A ticket came in at 5:30pm on a vacation day: I have been having a lot of problems with the brother printer at my desk in the last few weeks, so now I have a new printer. The old one is on the floor by your desk No mention of said problems to me, no mention of whether she wants me to set up the new printer for her, no idea what kind it is or if it will even function the way she wants it to on wireless. People in my office who do this weird me out. Are they afraid of me? Where did she get the printer? Argh. Another person in the office has a printer that won't print black (I think he messed up the print head by putting a cartridge in there without taking off all the orange plastic, but whatever, this stuff happens) but he's had his assistant order about $300 worth of spare ink cartridges for it over the years, so I'm being forced to buy the same model on ebay as HP no longer manufactures anything that uses the same ink. gently caress printer user on probation fucked around with this message at 04:22 on Jan 28, 2014 |
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Jan 28, 2014 04:19
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tehloki posted:A ticket came in at 5:30pm on a vacation day: Yeah I get things like this too. This week, I received a forward from a manager in another department who received a e-mail from another staff member about a computer at a remote office that has apparently not had internet for 2 weeks (which is affecting production but not enough to contact anyone in IT). Turns out, the cable running to it was damaged because it's a computer in the middle of the room without a proper drop at site we recently acquired. Thankfully I found a wireless usb adapter laying around to fix it temporarily, because of course I only get the (very unspecific) e-mail once I'm already on site and I'm not bringing my networking tools back and forth for no reason. I only visit that site once a week when no one is there for some peace and quiet. Though it was anything but that this week because gently caress printers: 3rd party Oki cartridges that apparently didn't have the chip in them and the printer only decides to stop working properly with them once the drum was replaced. Not sure who authorized the purchase of 3rd party toner, as it's always a pain in the rear end and surprise surprise, no spare toners to replace the 3rd party one, but we sure as poo poo had 2 extra of every other drat colour. I also enjoyed getting 4
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Jan 28, 2014 04:44
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tehloki posted:but he's had his assistant order about $300 worth of spare ink cartridges for it over the years So, like, one cartridge, then.
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Jan 28, 2014 06:11
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Our main company application runs on Java 6.31 :|
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Jan 28, 2014 09:00
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myron cope posted:Kronos is supposedly re-writing in HTML 5. But it won't be ready until (at least) 2015 Ah, Kronos. Ours only works on java 6u29 but if you have almost any other version, which everyone does, it tells you to use 7.49, or sometimes 6.22. Having either of those installed actually gives a sperate error claiming the account is not configured. Strangely, these errors only seem to happen 15 minutes before the user is leaving on the day they have to have their time in. 
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Jan 28, 2014 09:22
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guppy posted:So, like, one cartridge, then. Nope, a literal bucketload of the smallest possible, least efficient price/ink cartridges. I'm glad I don't have to order supplies for everybody's personal printer, but man are the various assistants/receptionists bad at it.
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Jan 28, 2014 09:52
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Personal printers are the scourge of any IT environment. We have a strong policy against personal printers here and it mostly works, but there are still a few C-people who think they are above the rules and can pull enough important strings to get it anyway. At least when we're forced to buy personal printers we buy them network capable printers so we can remote manage them. gently caress USB printers forever.
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Jan 28, 2014 10:01
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Everybody here who has a personal printer is either a VP or needs it for legitimate reasons (printing cheques, printing off HR records, banking stuff, etc). It's very frustrating because all these people do so much drat printing that it seems like the better solution would be for them to have the giant xerox outside their office door.
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Jan 28, 2014 10:06
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tehloki posted:Everybody here who has a personal printer is either a VP or needs it for legitimate reasons (printing cheques, printing off HR records, banking stuff, etc). It's very frustrating because all these people do so much drat printing that it seems like the better solution would be for them to have the giant xerox outside their office door. The real reason people want personal printers is because they're too lazy to move their rear end out of their chair to walk ten feet over to the department printer.
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Jan 28, 2014 10:12
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tehloki posted:Nope, a literal bucketload of the smallest possible, least efficient price/ink cartridges. I'm glad I don't have to order supplies for everybody's personal printer, but man are the various assistants/receptionists bad at it. Right, so, having spent $300, that would get you a bucketful of one cartrINK IS EXPENSIVE GET IT?
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Jan 28, 2014 10:17
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With all the Kronos talk, does anyone run a purely web based, AD-integrated time clock product that doesn't totally suck? We need to replace our crappy thick client app from the 1990s.
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Jan 28, 2014 13:45
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Collateral Damage posted:The "legitimate reasons" go away as soon as you set up a good pull print solution (We have RFID readers on the printers and people use their door tags to authenticate). Then prints don't come out until you're standing at the printer, and if you're printing something sekrit you can just tell people to stand back if they get nosy. I wish we had these. Nothing worse than printing a single page document only to find and have to wait for a few 100 page print jobs in the queue because the printer was broken (no paper).
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Jan 28, 2014 13:54
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Collateral Damage posted:We have a strong policy against personal printers here and it mostly works, but there are still a few C-people who think they are above the rules and can pull enough important strings to get it anyway. A lot of our people think this too. They are right 
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Jan 28, 2014 14:16
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We also have Kronos but ours is strictly a program in the AS400 
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Jan 28, 2014 14:40
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Mierdaan posted:With all the Kronos talk, does anyone run a purely web based, AD-integrated time clock product that doesn't totally suck? We need to replace our crappy thick client app from the 1990s. I have been researching some right now. Most are crap. I'd been looking at AsureForce, but their sales rep for my area is truly the most insufferable dickhead I've ever talked to. After three or four emails wherein I was told "just sign the quote already" (which we hadn't even approved yet), he decided that my request to see part of the program in action (you know, rather than dropping thousands of dollars on it completely sight-unseen) was clearly an attempt to scam him into giving away the software for free. He directly accused me of such and decided to cancel our written quote. In short, gently caress Asure with the longest stick possible. At least reps pushing Kronos are capable of selling their goddamned product without tripping over their own egos.
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Jan 28, 2014 14:44
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Mierdaan posted:With all the Kronos talk, does anyone run a purely web based, AD-integrated time clock product that doesn't totally suck? We need to replace our crappy thick client app from the 1990s. No recommendation here, just stay the hell away from ADP. The custom in-house web form at my last job was better than this abomination of outdated java.
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Jan 28, 2014 15:08
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gently caress Kronos and their useless goddamn support that my client pays bucket loads for
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Jan 28, 2014 15:42
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Roughly 1000 tickets came in: A bunch of education software says we need to update Java, but the grading software says specifically NOT to update Java. We can't win in education. The latest version of Chrome doesn't work on the SMART boards. You can open Chrome, but can't open new tabs, or scroll a page from the smart board itself. Clicks and everything else works correctly with the mouse. It doesn't make a bit of sense to me, because the smart board should be nothing more than a touch interface simulating mouse clicks/presses. Oh yeah, the grading software that has parts working with HTML 5, only work in Chrome.
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Jan 28, 2014 16:24
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Sonic Dude posted:he decided that my request to see part of the program in action (you know, rather than dropping thousands of dollars on it completely sight-unseen) was clearly an attempt to scam him into giving away the software for free. He directly accused me of such and decided to cancel our written quote. If you can steal software just by seeing a demonstration of it then you've got a bright future as an NSA contractor!
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Jan 28, 2014 16:26
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tehloki posted:Everybody here who has a personal printer is either a VP or needs it for legitimate reasons (printing cheques, printing off HR records, banking stuff, etc). It's very frustrating because all these people do so much drat printing that it seems like the better solution would be for them to have the giant xerox outside their office door. Why not use secure print with pins or ID card requirements? That way they secret documents can only be called by the user when they are physically at the printer.
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Jan 28, 2014 16:28
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Someone should make a java spoofer or something. I'm sure like 80-90% of software would work with the latest java without issues if you disable their version check.
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Jan 28, 2014 16:28
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BromanderData posted:Why not use secure print with pins or ID card requirements? I tired to get teachers to do this for 2 years. Using secure print, or any other advanced feature, is equivalent to asking them to implement the Apollo program.
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Jan 28, 2014 16:34
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Yeah we gave up on secure printing using PINs/log ins. Although I can't really blame the users for hating it because HP's UI for it is terrible both on the client and printer side. Pull printing using RFID badges is much nicer because the users don't have to do anything on the computer, and "put badge on pad" is something even the most thick-headed marketing manager can understand.
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Jan 28, 2014 16:37
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I had a bunch of separate print queues set up once based on whether people wanted to print mono and duplex it, or colour and single-sided, with secure options for each so they didn't have to tick it themselves. Even though the printer was behind a door that they needed their ID badge to access the secure print was described as "too complicated". I also had people get confused when asked what tray of a stacker output module they wanted their prints to come out of. People just see that a question is about computers and regardless of what the actual question is their brain seeps out their ears onto the floor.
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Jan 28, 2014 16:39
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"But I want my print job to be done and waiting for me by the time I get to the printer. Authenticated printing wastes too much of my time." An actual argument. So the time saving solution was implemented to buy every single employee a $99 wireless HP printer for their desk
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Jan 28, 2014 16:39
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"My $99 printer is out of paper/toner. Come and replace it THIS IS AFFECTING PRODUCTIVITY."
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Jan 28, 2014 16:40
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Roargasm posted:"But I want my print job to be done and waiting for me by the time I get to the printer. Authenticated printing wastes too much of my time."
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Jan 28, 2014 16:42
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