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Lethanialist posted:My understanding is Next is a 0% loan spread over either 20 or 26 months with an option to upgrade early. Next 12 spreads the cost of the phone over 20 months, but after 12 months you can give the phone back, have all remaining payments forgiven, and start a new 20-month installment plan. Next 18 has 26 payments and lets you upgrade after 18 months. Both Next plans also waive the $36 upgrade/activation charge so that's a plus. I'm not sure where sales tax comes in (if it's spread out or billed upfront) but you are essentially separating the phone payment from the wireless service. This was my plan as well, to just buy a used phone from Swappa instead of the whole AT&T Next crap. So right now, its $160 for my 10gb family plan (before taxes and my 23% work discount). Comparatively, TMO would be $100 for the four lines + $10 per line for a decent data plan. I was really considering switching to TMO since I used to be paying ~$230, but this is definitely a nice drop in price. Plus, I would think that AT&T has a better network as well.
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Feb 2, 2014 20:40
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CannedMacabre posted:Yeah, it did a few weeks ago, now it says I am eligible for a FULL upgrade. Unless I am reading this wrong: I never guarantee anything until I look at your account from my system. However that looks like you are eligible. Beefstorm fucked around with this message at 21:23 on Feb 2, 2014 |
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Feb 2, 2014 21:04
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Yeah, the new plans are pretty awesome. My 4 line 15GB family plan dropped today from $200 a month to $125 a month (including employee discount). For regular customers, a lot of people I am helping are looking at going from $220ish to $180ish with the new plans. For the record, how I break it down to people is that the plan is the same cost wise as a two year contact if everyone on the plan has next, but when specific lines are out of contract You save money.
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Feb 3, 2014 04:31
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So what is the catch on the mobile share family value plan? Both of my phones are under contract until March of 2015. It appears that I am eligible to upgrade from my 4GB + 2 smartphone plan ($70+40+40=$150) and to go a family value plan with 10gb for $130 ($100+15+15). Am I missing something obvious?
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Feb 3, 2014 04:56
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adorai posted:So what is the catch on the mobile share family value plan? Both of my phones are under contract until March of 2015. It appears that I am eligible to upgrade from my 4GB + 2 smartphone plan ($70+40+40=$150) and to go a family value plan with 10gb for $130 ($100+15+15). It seems AT&T reps aren't 100% sure on this yet but there's a chance you will be forced to use AT&T Next moving forward.
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Feb 3, 2014 12:39
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Lethanialist posted:It seems AT&T reps aren't 100% sure on this yet but there's a chance you will be forced to use AT&T Next moving forward. From what I have read on MyCSP, nothing indicates you will be FORCED onto NEXT. I am going to send some emails today to try and confirm it. EDIT: Can another rep look at the CSP article again and make sure we are all interpreting it correctly? I just had a customer service rep tell me that customers who are in that two year contract before February 2nd are not eligible for that $15 pricing. I mean that's how I am reading it. But if that's wrong, I just made about 15 customers very unhappy yesterday. EDIT 2: Alright, I'm going to post the exact text and you guys tell me if there is any other way to interpret it. I feel like the CSR was just an idiot. quote:And it Gets Even Better for Existing Customers Beefstorm fucked around with this message at 14:30 on Feb 3, 2014 |
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Feb 3, 2014 14:10
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If I move to the next Mobile Shared Value Plan, it says $130 for 2 lines. Does my employer discount apply to any portion of it? I'm thinking of finally switching off unlimited data for this plan...
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Feb 3, 2014 14:29
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Vinlaen posted:If I move to the next Mobile Shared Value Plan, it says $130 for 2 lines. Yes. It applies to the base portion. You can find your base portion in the OP. Also I have had no time to clean the OP since we have been crazy busy. A combination of these plans and everyone being eligible for upgrade have slammed us.
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Feb 3, 2014 14:32
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Vinlaen posted:If I move to the next Mobile Shared Value Plan, it says $130 for 2 lines. This had text, but my connection hosed up and posted nothing. I'll fix it when I get home. Dradien fucked around with this message at 15:59 on Feb 3, 2014 |
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Feb 3, 2014 14:57
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Beefstorm posted:Yes. It applies to the base portion. You can find your base portion in the OP. It's finally cheaper for me to switch then... $140/month for 2-lines right now. (one line has unlimited data + messaging though) ...and it will be $125 for 2-lines with the new plan. I'll lose unlimited data but gain 10 GB shared and I will also gain unlimited messaging for my 2nd line. Hmmm...
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Feb 3, 2014 15:07
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If anyone is unsure simply wait for te dust to settle on this since it's a huge change. You will get a lot of confusion right now. That being said, even if you are on a two year contract, you would get the $15 monthly rate on that specific line. I switched yesterday, I'm waiting for my bill to generate (in about 5 days) to confirm that it does indeed do that. But we have gotten word down that it is accurate. In terms of 2 year contract can or cannots, I haven't seen anything say cannot, but with the new plans 2 year contracts don't make sense price wise, so I would say you might as well assume your next purchase is via next. So let's use an example: 2 line family plan on 700 mins, total is $160 a month. Both have 8 months left in contract. The two lines can switch to the new 10GB plan, and they will see $100 for the plan, and $15 per line. Both lines would be able to do Next at anytime, and a two year contract when the 8 months is up. Looking at an iPhone 5S, if the line does Next the line stays at $15 a month, $25 a month for the iPhone. If it does a 2 year contract and buys the phone for $199, the line is $40 a month. Therefore 2 year contracts won't make sense. Keep in mind in this example the plan will be $130, if both lines were to get the an iPhone on next it will go to $180 ($130+$25+$25). So what does this all mean? Basically, the plans are the same rate as a two year contract when on a next installment plan, and certainly cheaper when not on a next plan. Overall, still better plans, just bear in mind your price will fluctuate based on when you get a phone. Edit: and to add, phone pricing now really does affect you directly. Since you are getting no contract pricing, you will pay $650 for an iPhone 5S, but a nexus 5 from google is only $400. So there will be more to factor in on that. Long term I think it'll affect apple in a negative way. Edit 2: ATT official release to the verge confirms everyone gets $15 pricing: http://mobile.theverge.com/2014/2/1/5368768/att-discounts-large-mobile-share-value-plans Duckman2008 fucked around with this message at 16:11 on Feb 3, 2014 |
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Feb 3, 2014 15:43
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My wife is currently on AT&T with a 300mb Mobile Share plan (and she rarely comes close to using that much) and is paying $60 a month (20 for the plan, 40 for the phone). Would she be able to switch her account to a Next account without getting a new phone so she could drop her bill to $45 (20 for the plan, 25 for the phone)? She still has 1 year left on her contract. She loves her phone and really has no desire to upgrade any time soon.
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Feb 3, 2014 16:50
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PurpleJesus posted:My wife is currently on AT&T with a 300mb Mobile Share plan (and she rarely comes close to using that much) and is paying $60 a month (20 for the plan, 40 for the phone). Would she be able to switch her account to a Next account without getting a new phone so she could drop her bill to $45 (20 for the plan, 25 for the phone)? She still has 1 year left on her contract. She loves her phone and really has no desire to upgrade any time soon. There is no next account, it's just a matter of the new plan is less expensive when out of contract or on Next. So getting a phone on next or waiting until her line is out of contract are the two ways to reduce the plan. If you want to get a smartphone on next and then sell it to pay it off, that would then put the line out of contract. That's the only other way. For everyone: right now lines with a two year contract will see the no contract pricing on the 10GB mobile share plan, but so far not so in the other share value plans. Whether they start offering it for the other plans is unknown.
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Feb 3, 2014 17:29
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Thank you! I misunderstood and thought it was rolling out to all plans.
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Feb 3, 2014 17:32
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Is at&t actively throttling unknown encrypted traffic? I have mobileshare plan. S3 LTE with cyanogenmod. I run ssh server on an odd port at home and when away from home I transfer files via ssh/sftp (I tunnel rdp and other things too) Where I should be getting about 250KB/s down to the phone, I'm usually only getting 50-80KB/s either on my phone or a laptop tethered to it. Anything else not going through my ssh is super fast. edit: I don't usually upload to home from phone but just tried that and getting just between 50-80 there too. Vin BioEthanol fucked around with this message at 20:33 on Feb 4, 2014 |
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Feb 4, 2014 20:21
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Vin BioEthanol posted:Is at&t actively throttling unknown encrypted traffic? I have mobileshare plan. You should call their technical support and ask if that is allowed under the wireless customer agreement.
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Feb 4, 2014 20:23
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Does anybody have any advice for me trying to get my old iPhone 4 unlocked so I can take it to T-Mobile? Customer service is pretty loving useless, and I've resorted finally to just talking to somebody on their twitter. Customer services just says 'Fill out the form online" and it rejects me every single time. I finally got through to somebody at customer services that fixed it for me, but then I followed up on it today and was told they rejected the unlock request because they didn't receive my fax (the hell? fax?). I later found out that it's because they wanted me to fax my receipt from when I purchased the phone in June 2010 to prove that I bough it. Uh huh, I'll get right on digging that out from god knows where when you have proof of me buying it and activating it on my account. It's just been a nightmare overall. This is why I will never deal with AT&T ever again.
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Feb 5, 2014 06:47
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Astro7x posted:Does anybody have any advice for me trying to get my old iPhone 4 unlocked so I can take it to T-Mobile? Just buy an unlock on ebay. Or do a google search.
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Feb 5, 2014 06:52
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Astro7x posted:Does anybody have any advice for me trying to get my old iPhone 4 unlocked so I can take it to T-Mobile? You may have already burned this option depending on what you've told them, but sometimes you can say you're going to be traveling overseas and want to be able to buy local SIMs instead of using your plan. I've had that work twice but my account is also a business account so that could be why they're lenient.
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Feb 5, 2014 07:17
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obeyasia posted:Just buy an unlock on ebay. Or do a google search. The point of using an existing phone is to not have to pay anything to bring it to T-Mobile, which I should be able to do. OldPueblo posted:You may have already burned this option depending on what you've told them, but sometimes you can say you're going to be traveling overseas and want to be able to buy local SIMs instead of using your plan. I've had that work twice but my account is also a business account so that could be why they're lenient. I have not been a customer for two years, so I can't exactly use that reason. Not being a customer is probably why they are so unwilling to help.
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Feb 5, 2014 08:19
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Astro7x posted:The point of using an existing phone is to not have to pay anything to bring it to T-Mobile, which I should be able to do. I'm going to PM you. EDIT: Just kidding. Can't. If you give me your email I may have a solution.
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Feb 5, 2014 13:41
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Astro7x posted:
Yeah, not being a customer plus if the phone was not out of contract when it left ATT will put a decent hamper on your efforts. For better or worse the official policy is "account in good standing." I may have the same idea Beefstorm has, which is put that iPhone on a friend's line, have the friend unlock it, then you are good to go. Honestly, only solution i can think of. Or buy a code off ebay (which isn't that bad to do). I don't think any of the carriers would unlock the phone if you were not an active customer. Astro7x posted:The point of using an existing phone is to not have to pay anything to bring it to T-Mobile, which I should be able to do. Obviously we do not know the background of this phone, but ATT is not obligated to unlock if it is not an active account, and personally with all the fraud/theft with phones right now I wouldn't even blame them.
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Feb 5, 2014 14:53
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Crossposting from the verizon thread : Question on porting a number, wasn't sure the best thread for it. Asking for a friend. Currently on a family plan under parents. They got an iPhone ~6mo ago. Recently hired, and now they can get on the office plan. The plan is to give the mom the iPhone, but they would like to port the phone number to the work plan. Is there a way to port the old number from AT&T to the Business Verizon account w/o paying $250 ETF? I feel like there was some gvoice juggling that could be done but can't find anything specific to an existing family plan.
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Feb 5, 2014 15:13
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deong posted:Crossposting from the verizon thread : Question on porting a number, wasn't sure the best thread for it. Asking for a friend. Any port will auto cancel the line (and create the ETF). You can call customer care and see if they will reactivite the line with a new number, I am not sure if they can or will do that, so I would just call and ask before doing anything. You can port the number either to VZ or google voice, that itself isn't a problem. Personally, keep in mind if you port to a business they own the number , so you might want to switch it to google voice.
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Feb 5, 2014 16:03
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I posted this a few weeks ago :smilingfish posted:This is kind of a long question, or at least it takes a lot of explaining. With the new pricing, it's $15 for both lines, which gives me a a total of $190.(130+15+15+10+10+7+3) This is starting to look like a good idea.
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Feb 5, 2014 17:23
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Beefstorm posted:I'm going to PM you. It's my username at Gmail dot com, but if it's the idea of putting it on a friends line to unlock it's not worth the trouble to be honest. Plus, I don't know anyone with AT&T. Duckman2008 posted:Yeah, not being a customer plus if the phone was not out of contract when it left ATT will put a decent hamper on your efforts. For better or worse the official policy is "account in good standing." I may have the same idea Beefstorm has, which is put that iPhone on a friend's line, have the friend unlock it, then you are good to go. Honestly, only solution i can think of. Or buy a code off ebay (which isn't that bad to do). Well it's weird because online it has options for previous customers and current customers, so it must be possible. Customer services claims it's possible now if I send in proof of purchase from over two years ago which I don't have. The account is in good standing, everything should be paid off. I pretty much left AT&T when the iPhone 4 came out on Verizon, paid my ETF and everything so the account is in good standing. At the time you couldn't even unlock your phone, as I left in February 2012, and then in April they started unlocking on contract phones in good standing. So that would be really lovely if I am out of luck because of that. Basically I switched to Verizon, but my brother wants a smartphone with T-Mobile. I have this perfectly good iPhone 4 just sitting here that he can use on the network, and it would save him $600 from buying a new phone. The idea of it working and being completely free is the enticing part, if we had to pay money to unlock this phone he might as well buy a used iPhone 4s which I've seen around $200 and at least then be getting the 4G speeds on T-Mobile. Right now it's about what is cheap and practical without paying money for a phone for him. The iPhone 4 is pretty unpopular, especially locked, so there is very little resale value in it. I'd be lucky if I could get $75, and in that case I might as well use it like an iPod. Astro7x fucked around with this message at 19:50 on Feb 5, 2014 |
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Feb 5, 2014 19:47
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Unlock codes are like $15, just do that
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Feb 5, 2014 22:17
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SeaborneClink posted:Unlock codes are like $15, just do that do you have more info on a legit site that can do this?
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Feb 5, 2014 23:42
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Astro7x posted:do you have more info on a legit site that can do this? Well, they aren't legit so there is not necessarily a legit sale (ATT doesn't allow it) . Best bet is to search eBay and find a seller who has a good record.
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Feb 6, 2014 00:00
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If I activate an iPad on my mobile share plan, it will cost me $36 + $10/mo, and I get a $100 credit, is that correct? How soon can I cancel the tablet from the plan and still keep the $100?
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Feb 6, 2014 01:02
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Probably like 4 billing cycles.
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Feb 6, 2014 01:36
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adorai posted:If I activate an iPad on my mobile share plan, it will cost me $36 + $10/mo, and I get a $100 credit, is that correct? How soon can I cancel the tablet from the plan and still keep the $100? You actually will get two $100 credits. The traditional promo is $100 to add any iPad you already own with a two year contract. You can combine that with the general $100 new line activation credit as well. The $36 activation fee does apply. Both can take up to 3 billing cycles. So I would recommend just doing it and getting about 2 years free of service with it.
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Feb 6, 2014 01:44
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adorai posted:If I activate an iPad on my mobile share plan, it will cost me $36 + $10/mo, and I get a $100 credit, is that correct? How soon can I cancel the tablet from the plan and still keep the $100? From https://www.att.com/shop/wireless/100-dollar-credit.html#fbid=O_85Bizo2eS AT&T Site posted:You must remain active and in good standing for 45 days; your credit will be applied within 3 bill cycles
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Feb 6, 2014 01:45
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Duckman2008 posted:You actually will get two $100 credits. The traditional promo is $100 to add any iPad you already own with a two year contract. You can combine that with the general $100 new line activation credit as well. The $36 activation fee does apply. Both can take up to 3 billing cycles. Thanks. I need to learn to read.
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Feb 6, 2014 02:26
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Ok, looking at switching to a mobile share plan, I will post my situation and a couple questions, thanks in advance for the ATT people here helping out, much appreciated. I am a current ATT customer, family share plan 3 lines. 2 of them are smartphones one is a feature phone. All are at various stages of 2 year contracts ranging from 7 months left through 18 months left. Looking at moving to a mobile share plan with 10GB, so a total cost of 145/month before taxes and my discount. As I understand it I will get the $15 per phone charge despite my contract status and I will also be out of contract, correct? Will I be automatically places in Next? or is that just an option I can use later if I feel want to? I Don't quite understand Next or how it works with this, seeing as we already have phones. If I want to upgrade a phone on Next am I required to trade in my current phone? Or can I just buy a new one essentially financed with Next?
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Feb 6, 2014 15:31
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emocrat posted:Ok, looking at switching to a mobile share plan, I will post my situation and a couple questions, thanks in advance for the ATT people here helping out, much appreciated. Most important answer: you can switch to the new plan and get the $15 monthly pricing per smartphone line (feature phones are still $20) even though you are in contract, and no you don't have to get a phone on next to do it. I'm getting different opinions on whether you get the $15 plan immediately or if it takes a bill cycle, so I would ask the person who switches it to you and have them notate the account on what they say. But yes, long term you are good. Next is literally an installment plan on the full cost of the phone. So an iPhone 5S that retails for $650 is $25 a month over 26 months (called Next 18 because you can trade in at 18 months for a new phone). Basically, the reason to get Next is you get your line at $15 a month, if you get the iPhone discounted at $199 with a 2 year contract, it's $40 a month. Therefore, even though you pay outright for the phone, Next tends to be the better option because instead of discounted phone, you get a discounted plan. You don't have to trade your phone in when you get a phone with Next, the only trade in "required" is if you want to trade in the phone at 18 months for a new one. However, with that iPhone example above at 18 months you would have made 18 $25 payments, this reducing the remaining cost of the phone from $650 down to $200. In 18 months that iPhone 5S probably will still sell online for $300-400, so probably the better option would be pay off balance, sell phone and get new phone with next (if you want a new phone). It's worth noting if you are an android person it will more and more make sense just to buy a Nexus 5 outright at $350-400 and just keep the cheaper plan. What sucks is people will be paying more to have an iPhone in a lot of cases, I know when I am next eligible I will be torn between paying $650 for an iPhone whatever or $400 for whatever Nexus phone.
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Feb 6, 2014 15:50
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Awesome, thanks for the detailed reply, the Next explanation is very helpful. Looks like I should go ahead and do it.
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Feb 6, 2014 15:59
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One more question, I went online to do this switch and all the costs seem correct. However, I saw something that I needed to double check. It seems that despite moving to the Mobile Share plan I am still on contract, is that correct? If so, is this resetting me to a new 2 years? or is it simply carrying over the remaining time left on my current contracts? If so then I guess all it would mean is that I would pay an ETF for cancelling before those dates come up, same as now. But I want to make sure that is the case and not that I am locking myself back into the start of a new 24 months.
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Feb 6, 2014 16:19
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emocrat posted:One more question, I went online to do this switch and all the costs seem correct. However, I saw something that I needed to double check. You are not renewing your contract.
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Feb 6, 2014 18:03
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Astro7x posted:It's my username at Gmail dot com, but if it's the idea of putting it on a friends line to unlock it's not worth the trouble to be honest. Plus, I don't know anyone with AT&T.. I emailed you. Call me.
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Feb 6, 2014 19:46
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