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Where's this zap the cap thing? I'm not finding it on TekSavvy's site.
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Mar 1, 2014 01:04
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zergstain posted:Where's this zap the cap thing? I'm not finding it on TekSavvy's site. on for example this page. http://teksavvy.com/en/residential/internet/cable/cable-25 Unlimited Usage between 2am and 8am For our cable customers we are offering unlimited usage between 2am and 8am. This allows our customers to download large items free of charge during this time period. Items downloaded during this time do not count toward your Bandwidth limit. I'm guessing this depends on province and area thou. Also holy crap do their prices in ontario suck.
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Mar 1, 2014 01:23
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Sprawl posted:on for example this page. That's not Zap the Cap, that feature has been around forever. Zap the Cap is a brand new feature that will lower your bandwidth during peak hours. In return, you get an unlimited cap. So for example, I have Cable 20/2. They will lower my cable speed to a max of 9mbit/s during 8pm to 12am. zergstain posted:Where's this zap the cap thing? I'm not finding it on TekSavvy's site. https://myaccount.teksavvy.com/ Go there and either sign up or log in.
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Mar 1, 2014 01:29
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kiwid posted:That's not Zap the Cap, that feature has been around forever. Zap the Cap is a brand new feature that will lower your bandwidth during peak hours. In return, you get an unlimited cap. So for example, I have Cable 20/2. They will lower my cable speed to a max of 9mbit/s during 8pm to 12am. So if I'm reading their forum posts correctly, if I got 150/10, every day from 8pm-12am my speeds would be reduced to 75/10, but I'd be guaranteed zero overages? If that's the case $87 a month versus $220 seems to be much more enticing.
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Mar 1, 2014 03:12
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http://weather.gc.ca/city/pages/sk-56_metric_e.html Issued: 4:00 PM MST Friday 28 February 2014 Wind chill warning in effect. Tonight, 28 February Partly cloudy. Becoming clear this evening. Wind northwest 20 km/h gusting to 40 becoming light this evening. Low minus 36. Extreme wind chill minus 49. At these extreme wind chill values frostbite on exposed skin may occur in less than 3 minutes.  I wonder if they're related.
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Mar 1, 2014 03:52
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Methanar posted:http://weather.gc.ca/city/pages/sk-56_metric_e.html If the bits get too cold they freeze and clog up the tubes.
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Mar 1, 2014 04:11
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Dudebro posted:You guys only have Teksavvy as a third party option? I'm on Distributel on the unlimited option. Teksavvy is one of the only major independents that is available throughout Canada, yes. Distributel is less widespread, and actually a bit more expensive than Teksavvy on an equivalent unlimited plan. I've also heard many good things about Electronic Box, though they are only available in Quebec and Ontario. I'm just glad that the cable operator in Quebec is Videotron and not Rogers. Though Videotron are a bunch of scumbags, they don't seem to hinder independents as Rogers has in Ontario.
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Mar 1, 2014 04:54
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I've actually had very good experience with Teksavvy Cable (Videotron) whenever they had to send a tech out. All the techs were friendly, got the job done, and quickly. From what I was told, they actually treat the 3rd party ISP's quite nicely v  v
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Mar 1, 2014 05:22
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Migishu posted:I've actually had very good experience with Teksavvy Cable (Videotron) whenever they had to send a tech out. All the techs were friendly, got the job done, and quickly. God damnit. Of the 3 times I've had to get TekSavvy to send me a Cogeco tech, the tech has never shown up once (the issue magically gets fixed without the tech that day, every time). I actually took loving vacation days to sit at home without internet. Actually, the last time I got my retired dad to come over to my place and wait for the no show tech, just so I could go to work. kiwid fucked around with this message at 06:52 on Mar 1, 2014 |
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Mar 1, 2014 06:43
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Dudebro posted:You guys only have Teksavvy as a third party option? I'm on Distributel on the unlimited option. Currently my internet is down, but I think it was because the windy weather here in Toronto knocked something out of place. Their customer service has been great so far. Can't say the same for Acanac, which isn't even open on the weekends as far as I know. I used to use Acanac. There's also https://www.start.ca as well, but I'm not sure about their coverage areas. I believe they're the only third party that resells Cogeco's areas. My parents are with Acanac out in Oakville, and to hear Dad talk about it the outfit is run by monkeys.
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Mar 1, 2014 06:49
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kiwid posted:https://myaccount.teksavvy.com/
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Mar 1, 2014 21:15
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Chris Knight posted:gg, TekSavyy, now I have to have 3 separate logins for your site. I was already signed up for this, but since the relaunch I've had to re-register my account. I have no idea what they're doing with the constant customer portal rebuilds. Regarding start.ca, I just got my girlfriend set up with their 25/2 cable service, using an old SB6120 I had used with Teksavvy a couple years ago. They managed to correctly activate the modem and the tech showed up on schedule. It was amazing.
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Mar 1, 2014 22:00
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Videotron just increased my rate by a dollar a month while citing some nebulous statement about all the improvements my service has enjoyed. I can't recall any sort of improvements to my service that has been noticeable in the past year. Same speed, same throughput, same pathetic data cap. I wonder how they came about that justification. Oh an apparently I'm receiving one of the best price/service ratios in the country!
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Mar 4, 2014 06:14
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DSauer posted:Videotron just increased my rate by a dollar a month while citing some nebulous statement about all the improvements my service has enjoyed. I can't recall any sort of improvements to my service that has been noticeable in the past year. Same speed, same throughput, same pathetic data cap. I wonder how they came about that justification. You are. Just the best of dog poo poo though.
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Mar 4, 2014 06:49
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Sassafras fucked around with this message at 06:16 on Mar 25, 2014 |
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Mar 9, 2014 09:51
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Do we have any Telus goons lurking around? I'm currently with Shaw but my node is at 100% at prime time 8-11 and I've been lucky enough to talk with a goon who works with Shaw to skip all the tedious trouble shooting steps. Since Shaw can't really fix the problem I've been considering switching and would love to have a decent contact inside Telus to discuss my options / availability in my area.
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Mar 9, 2014 18:44
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The telus self serve website has a qualification tool which should give you a decent idea of what's available. Start the process of "order now" to see what's available. http://www.telus.com/internet/
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Mar 9, 2014 19:12
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Thinking about switching to Start.ca from TekSavvy. For $20 less a month, I can go from unlimited 45/4Mbps to unlimited 45/10Mbps. My only concern with switching is the unlimited policy I found on start's website. It's possible TekSavvy does the same thing and I've just never noticed it but I don't want to get limited on the days where I go through a lot of data.Start.ca Unlimited Policy posted:Unlimited usage policy Are their any heavy bandwidth users on Start.ca on Ontario? Have you had any issues with this? I don't max my connection constantly, but I definitely can go through a lot of bandwidth in a day and don't want my VoIP or Netflix effected just because I downloaded a 20GB game that morning.
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Mar 9, 2014 22:47
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You might want to clarify with them but I doubt a 20gb game is an issue more the 24hr torrent people.
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Mar 10, 2014 01:00
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I'm with start and I've done 20+GB in a day without issue. As slidebite said I think that is there mainly so they have some recourse against people getting unlimited and attempting terabytes of traffic per month.
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Mar 10, 2014 01:06
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Yeah, I think it's just terabyte-levels of transfer or maybe excessive uploading.
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Mar 10, 2014 01:36
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TO UNDERAGE GYMNASTS
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CBC story on why uploads completely blow. http://www.cbc.ca/news/technology/why-internet-upload-speed-in-canada-lags-world-average-1.2578682 quote:“In the past couple of years, we have tripled or quadrupled the upload speeds for our most popular tiers,” says Rob Goodman, senior director of internet product management at Rogers. That's nothing to be proud of you chucklefuck.
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Mar 20, 2014 16:56
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slidebite posted:CBC story on why uploads completely blow. God, I know the feeling. I stuck with a 10Mbps/1.5Mbps because for the most part I don't need that much bandwidth. But the disparity between download and upload speed really kills me when working from home and I have to check in a large data asset through Perforce. Sync up in a minute, make a small change, then submit and wait 15 minutes. 
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Mar 20, 2014 17:10
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My little fibre-to-the-condo ISP that people were making fun of earlier (for having a typo on their homepage) just updated all their plans to symmetrical speeds. My $43 25/10 is now 30/30. edit: quote:Our 10/5 package will be upgraded to 15/15 for the SAME price of $29.99. teethgrinder fucked around with this message at 17:41 on Mar 20, 2014 |
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Mar 20, 2014 17:39
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Jan posted:God, I know the feeling. I stuck with a 10Mbps/1.5Mbps because for the most part I don't need that much bandwidth. But the disparity between download and upload speed really kills me when working from home and I have to check in a large data asset through Perforce. Sync up in a minute, make a small change, then submit and wait 15 minutes. 20/1 (down from 20/2 with no warning, working on bitching about that) with no caps. I can go 40/2 or higher, but then its almost $50 a month between the boost and then needing to purchase the "Unlimited Plan" for $35 more. Working from home blows in Canada in most markets hahah.
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Mar 20, 2014 18:40
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Oh My Science posted:Do we have any Telus goons lurking around? I'm currently with Shaw but my node is at 100% at prime time 8-11 and I've been lucky enough to talk with a goon who works with Shaw to skip all the tedious trouble shooting steps. Since Shaw can't really fix the problem I've been considering switching and would love to have a decent contact inside Telus to discuss my options / availability in my area. Mines been good for me. I live in downtown Calgary and went with Telus because I was worried about over saturation. So far my 50Mbps service has been rock solid.
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Mar 20, 2014 19:34
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slidebite posted:CBC story on why uploads completely blow. I can't find it now but there was a pretty good thread on DSLReports from a purported Rogers engineer that talked about why the upload speeds have and will be brutal for a while. Their network is a clusterfuck of Docsis 1, 2 and 3 with tons of different equipment setups at the head end that varied greatly from region to region. Some areas could support everything Docsis 3 had to offer upload wise but others were way behind. Until Rogers can get all the regions on modern equipment they're stuck offering the lowest common denominator across the board. Since its wired and they're making shitloads on wireless its not really a priority.
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Mar 21, 2014 06:28
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It's amazing what happens when companies actually have competition for business. Compare Rogers in Ontario (where it seems to have an agreement to not compete with Bell) to Rogers in NL and NB. Rogers Extreme ON: $67.99/mo. 35/3. 120GB cap. Rogers Extreme NL/NB: $51.99/mo. 30/10. 500GB cap.
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Mar 21, 2014 18:15
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slush posted:It's amazing what happens when companies actually have competition for business. Compare Rogers in Ontario (where it seems to have an agreement to not compete with Bell) to Rogers in NL and NB. Nothing to do with "competition" and more to do with the pre-existing infrastructure.
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Mar 22, 2014 15:19
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Chris Knight posted:Nothing to do with "competition" and more to do with the pre-existing infrastructure. It's almost completely to do with competition. Aliant actually tries to compete for customers out east. I know it seems like a foreign concept and stuff. They have done a complete network rebuild with Fibre to the home in most major cities and towns in Atlantic Canada, and have pushed Rogers out quite a bit in their prime Atlantic territories (St. John's, Moncton, Saint John, Fredericton, etc).
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Mar 22, 2014 22:13
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gg Rogers
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Mar 30, 2014 17:28
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I saw a lot of people whining about TekSavvy last night, but yeah, didn't seem to have much to do with them in this case.
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Mar 30, 2014 17:44
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My internet ate poo poo completely during that so I read a book
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Mar 30, 2014 17:52
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teethgrinder posted:I saw a lot of people whining about TekSavvy last night, but yeah, didn't seem to have much to do with them in this case. Yeah my TekSavvy was down last night due to Rogers. They gave us some connectivity after 30-60 minutes but still pretty unreliable and speed tests were coming back with 1-2mbps at most. Everything was back to normal for me this morning.
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Mar 30, 2014 17:53
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Maybe they were just forcing people to participate in Earth Hour.
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Mar 30, 2014 18:00
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According to teksavvy twitter it was cable down in all of Ontario til past midnight last night. Mine was slow as molasses.
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Mar 30, 2014 20:04
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drat, glad I was out with friends last night, or I'd have gone bugfuck.
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Mar 30, 2014 21:48
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More issues with TekSavvy cable tonight (is it really a surprise?) https://secure.dslreports.com/forum/r29144871-Slow-Service
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Apr 1, 2014 01:57
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slush posted:It's almost completely to do with competition. Aliant actually tries to compete for customers out east. I know it seems like a foreign concept and stuff. They have done a complete network rebuild with Fibre to the home in most major cities and towns in Atlantic Canada, and have pushed Rogers out quite a bit in their prime Atlantic territories (St. John's, Moncton, Saint John, Fredericton, etc). They're starting to compete in Ontario too. I'm getting a $10 reduction in my bill for no good reason (aka the best reason), and they've nixed the caps on all their >50mbit internet packages. I hope at some point we get the Atlantic speed boost from 2013 where everybody got bumped up to 80/30 from 50/30 free, but I won't be crushed if it doesn't happen. I'm already overjoyed that I can get something above 10mbps both ways and stays above 10mbps both ways. Also good news for people that run a school or business in Ontario's cottage country! But not residential, because y'know. http://www.cbc.ca/news/technology/1gb-internet-service-offered-to-muskoka-almaguin-municipalities-1.2588775
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Apr 1, 2014 02:04
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kiwid posted:More issues with TekSavvy cable tonight (is it really a surprise?) Yeah...  Still, better than loving Rogers™. Rogers delenda est
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Apr 1, 2014 02:20
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