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I've setup two new domains in as many days in one of our data centers, however I have to keep pointing the DNS forwarder of the Domain Controllers to our main data center since DNS resolution doesn't work to the internet from this physical location for some reason. I can telnet to port 53 of any publicly accessible DNS server, but as soon as I fire NSLOOKUP and run some queries I get no results back. Our Networking guys response? It has to be something on the server preventing DNS from working properly  I've setup hundreds of DCs and I've NEVER run into an issue caused by the domain controller itself that prevents DNS from working correctly.
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Mar 20, 2014 21:04
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Bob Morales posted:As a bonus I live in one of the owners' husband's apartment building (he owns its, doesn't live in it) and I don't want things to get ugly. Quit in the middle of the project, let your landlord do something stupid in retaliation, take the winnings from your eventual wrongful eviction lawsuit, and buy a boat. Or take your wife to Europe. 
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Mar 20, 2014 21:05
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insularis posted:~willfully ignorant businesslady~ Can't you just call her ISP and bill her for your time with a two hour minimum?
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Mar 20, 2014 21:08
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Wicaeed posted:I can telnet to port 53 of any publicly accessible DNS server, but as soon as I fire NSLOOKUP and run some queries I get no results back. Run nslookup interactively and do 'set vc'. That'll force it to TCP. Run your queries that way and see if you can get some results.
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Mar 20, 2014 21:15
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icehewk posted:Can't you just call her ISP and bill her for your time with a two hour minimum? He would need her account information and would probably need to be authorised as a contact for the account before they will do anything to help. Even then they would probably want him on site to power cycle the modem a few times before doing any real troubleshooting.
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Mar 20, 2014 21:39
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Thats it! This does all its magic without requiring the user to install software/drivers right?
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Mar 20, 2014 21:45
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poo poo that pisses me off: Seeing the word "ninja" in the first line or title of a job description. Who the gently caress wrote the advert, the CEO's 12 year old nephew?
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Mar 20, 2014 21:55
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Paladine_PSoT posted:poo poo that pisses me off: Seeing the word "ninja" in the first line or title of a job description. Who the gently caress wrote the advert, the CEO's 12 year old nephew? I bet you love the open positions for an "IT Rockstar"!
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Mar 20, 2014 21:56
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Paladine_PSoT posted:poo poo that pisses me off: Seeing the word "ninja" in the first line or title of a job description. Who the gently caress wrote the advert, the CEO's 12 year old nephew? Rock star is the one that pisses me off. You gonna pay me "rock star" money or make me so famous I can license my face to make even more? I don't want to be a loving IT rock star, I would vastly prefer to be the quietly competent guy who keeps the systems running.
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Mar 20, 2014 21:57
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Varkk posted:He would need her account information and would probably need to be authorised as a contact for the account before they will do anything to help. Even then they would probably want him on site to power cycle the modem a few times before doing any real troubleshooting. Got it in one. Also, we have 4 small time ISPs in the local area, mostly ADSL/ADSL2, and two of the four are terrible. There's even two WISPs in the area (but they're pretty good for what they are). The one I'm lucky enough to be in the territory for is fantastic, though. I've had less downtime from them in flyover country than I did when I was with Adelphia/Comcast in the D.C./Metro area. Too bad the speeds are terrible ($120/mo for 10/1), but my ISP is talking about FTTH in the next year, so here's hoping. At least they never bother me about bandwidth usage.
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Mar 20, 2014 21:58
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Moey posted:Thats it! You have to run an application off the wireless dongle that plugs in, but there is no install or driver.
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Mar 20, 2014 21:58
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I love WiredTree but their support is starting to concern me a bit. The last 2 times I've had to submit a support request, I ended up fixing the problem myself. For example: A couple sites require old versions of PHP. The VPS had PHP 5.4 installed. I installed PHP 5.3 beside it and set it up so you throw a line in .htaccess for those accounts that need to use PHP 5.3 and everything worked fine. One day it randomly stops working, I submit a support ticket, and their support insists that it is completely impossible to run multiple versions of PHP on a cPanel server, never mind the fact that it worked fine for the past year. I ended up figuring out the a cPanel update screwed up a config file and fixed it, while their support insisted that what I was doing was impossible and never going to work. Just this last week I submitted a ticket for assistance blocking a DoS attack on a single account, and ended up having to firewall off a bunch of IP ranges myself because their support person was too busy telling me it was caused by WordPress installations on different accounts that had absolutely nothing to do with the fact that blocks of IPs are hitting one specific account/domain that doesn't even have WordPress installed.
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Mar 20, 2014 21:59
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Inspector_666 posted:Rock star is the one that pisses me off. You gonna pay me "rock star" money or make me so famous I can license my face to make even more? One of these days I want to land an interview for an IT rock star position that I really don't want, so I can show up with a guitar and leopard print leggings, full 80's hair, throw the table out the window and assault the interviewer. I want there to be consequences for this kind of language misuse, is what I'm saying.
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Mar 20, 2014 22:45
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TheFuzzyLumpkin posted:One of these days I want to land an interview for an IT rock star position that I really don't want, so I can show up with a guitar and leopard print leggings, full 80's hair, throw the table out the window and assault the interviewer. Goodnight Springton, there will be no encores.
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Mar 20, 2014 22:53
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Paladine_PSoT posted:poo poo that pisses me off: Seeing the word "ninja" in the first line or title of a job description. Who the gently caress wrote the advert, the CEO's 12 year old nephew? Rockstar Ninja Guru Wizard Sensei and, really, "Architect" Some jackhole in the IT crew here actually used "Rockstar" as a positive exultation. Hey, you got that thing figured out? Rockstar! He heard the bearings in my eyes start to give way from rolling so hard, so fast. My last boss's title, as in what was on the placard outside his office, Resident Deity.
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Mar 20, 2014 23:19
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"Resource" is the one that really bugs me lately.
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Mar 20, 2014 23:24
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TheFuzzyLumpkin posted:One of these days I want to land an interview for an IT rock star position that I really don't want, so I can show up with a guitar and leopard print leggings, full 80's hair, throw the table out the window and assault the interviewer. As long as they aren't looking for a new drummer.
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Mar 20, 2014 23:26
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Negromancer posted:I think the last one I was asked was something along the lines of how would you find the 2 newest files in a directory that matched a certain pattern. Like I said, I'm not a professional sysadmin, but I'm going to make a standard. That is a totally arbitrary task. For that, I'm going to go 'ls -l | grep "a consistant part of the pattern"' and then read it with my eyes. If you want me to do something more complex then that on the spot without promping...wanker! There are more worthwhile things to base your ego on then a total memorisation of all base linux command man pages. Also the guys running the broken job interview system got back to me. Everyone is having the same issue. Probability of it being a project structure issue on their end++. 
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Mar 20, 2014 23:29
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Sir_Substance posted:Like I said, I'm not a professional sysadmin, but I'm going to make a standard. That is a totally arbitrary task. For that, I'm going to go 'ls -l | grep "a consistant part of the pattern"' and then read it with my eyes. almost there! I think I did it with 'ls -lrt | grep <string> | tail -n 2'. ls -l wont really do since it just lists files alphabetically and not by timestamp. Granted this was a senior systems engineer interview, so I think they assumed I would be able to pull that out of the air without much issue. If I remember correctly, I forgot the -n flag for tail so I just explained which one I wanted and they got it. I understand that you shouldn't be expected to memorize every flag for every command, but honestly that is some pretty basic poo poo. If you are reading man pages every time you run a command, you prolly shouldn't be a admin.
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Mar 21, 2014 00:49
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Negromancer posted:almost there! I think I did it with 'ls -lrt | grep <string> | tail -n 2'. ls -l wont really do since it just lists files alphabetically and not by timestamp. Granted this was a senior systems engineer interview, so I think they assumed I would be able to pull that out of the air without much issue. If I remember correctly, I forgot the -n flag for tail so I just explained which one I wanted and they got it. That's the first thing I jumped to, too. I mean as long as you have a basic understanding of how the shell works and know how to put poo poo together, who the gently caress cares if you can remember the specific syntax to grab some crap out of a command. Scripting is useful but knowing how to figure out what breaks and how to fix it (even if you have to do it the long way) is much more useful.
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Mar 21, 2014 01:09
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EAT THE EGGS RICOLA posted:"Resource" is the one that really bugs me lately.
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Mar 21, 2014 05:32
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anthonypants posted:You found out what HR stands for? The department name is just running on inertia as far as most people are concerned; everyone knows what it means. But when managers start referring to their employees as "resources," it's very dehumanizing and impersonal, which is a serious problem among skilled workers who have worked our asses off to offer unique contributions to a given company. I posted a job listing in this thread once that had language like "we are a company that leverages contracted IT resources to companies blah blah blah." She used the word "resources" several times throughout the post and it was very clear that what she meant was "people." But it sure as gently caress didn't make you feel like a people. quote:IT people stupid description chat I saw a job posting once titled, seriously, ".NET Superhero (We got tired of rock stars and ninjas)." Yes the whole thing including the parentheses. I could almost see the whole company jerking off together when I read that.
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Mar 21, 2014 07:21
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Che Delilas posted:I saw a job posting once titled, seriously, ".NET Superhero (We got tired of rock stars and ninjas)." Yes the whole thing including the parentheses. I could almost see the whole company jerking off together when I read that. I don't know what makes IT hiring companies think this will attract people to their job offers. I've met self-proclaimed rock-star programmers, they're all arseholes. You'd have to be, to tag yourself as a "rock-star" anything. Superhero doesn't offend me as much, but if you're using it in a context where you don't need rescuing, then it's just as bad. On the other hand, if you're actually running an hand-coded .net codebase, and it's hosed and needs someone to unfuck it pronto before you go out of business, then yeah, maybe superhero is an appropriate word to use when hiring someone for the position.
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Mar 21, 2014 08:21
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AlternateAccount posted:My last boss's title, as in what was on the placard outside his office, Resident Deity. A few years ago, my business cards needed to be updated when we moved buildings. Boss asks if I want anything else on my cards. Jokingly I said 'Office Macgyver'. I still have about 1000 of those drat cards.
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Mar 21, 2014 10:07
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Humphreys posted:A few years ago, my business cards needed to be updated when we moved buildings. Boss asks if I want anything else on my cards. Jokingly I said 'Office Macgyver'. Maybe its because i'm still young, but I find that completely acceptable (and hilarious).
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Mar 21, 2014 10:51
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dogstile posted:Maybe its because i'm still young, but I find that completely acceptable (and hilarious). It really did work when it came down to swapping business cards at conferences.
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Mar 21, 2014 12:08
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Since this thread is about stuff that pisses you off, in a forum for both hardware and software, not specifically enterprise IT. I want to rant about this thing: Ordinarily it's a decent bit of kit, it cost me £50 and has saved me a lot more than that in gas bills. It's hysterisis algorithims are a little questionable, but not so bad that I feel the need to spent money on a replacement. I've taken it with me to several rented places because landlords who don't have to pay gas bills don't give a poo poo about thermostats, energy effiency or convenience. It's two little AA batteries have given me years of service, and it has a handly little indicator to tell you that the batteries are getting low and need replacing. Unfortunately, about a month before that indicator lights up, the batteries have reached a point where they don't have enough charge to throw the relay any more, leaving the heating jammed permanantly on. Wasted a lot of time trying to find out if Drayton would sell me a new relay, or a new mainboard; then when taking it apart to faff with the relay myself, I lost the battery and put a new one in, suddenly I hear the click of its relay, problem solved. Guess I should have tried that first, but I kinda expected that if it has a low battery indicator that this would actually work. Stupid I know. Lum fucked around with this message at 12:30 on Mar 21, 2014 |
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Mar 21, 2014 12:26
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EAT THE EGGS RICOLA posted:"Resource" is the one that really bugs me lately. Each time people in charge start talking about people that way, I usually quote "If HUMANS are RESOURCES, why can't we STRIP-MINE them?"
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Mar 21, 2014 12:30
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luminalflux posted:Each time people in charge start talking about people that way, I usually quote "If HUMANS are RESOURCES, why can't we STRIP-MINE them?" I hope the grossest looking person there called your bluff and stated taking his clothes off, while staring you dead in the eye.
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Mar 21, 2014 12:59
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anthonypants posted:You found out what HR stands for? No, I mean I came across a bunch of positions where the title was "Network Resource" or "Backup Resource"
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Mar 21, 2014 13:03
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Volmarias posted:I hope the grossest looking person there called your bluff and stated taking his clothes off, while staring you dead in the eye. Hasn't happened yet fortunately
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Mar 21, 2014 13:18
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This is why any and all requests from users for wireless equipment are straight up denied by me. It's hard enough for us IT people to keep it working, I'm not willfully putting it in the hands of people who don't know that it needs charging or new batteries, or who can't reconnect it when the connection inevitably drops.
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Mar 21, 2014 14:09
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evobatman posted:This is why any and all requests from users for wireless equipment are straight up denied by me. It's hard enough for us IT people to keep it working, I'm not willfully putting it in the hands of people who don't know that it needs charging or new batteries, or who can't reconnect it when the connection inevitably drops. Around 25% of our devices are wireless yet they account for 90% of the "i can't log in it says server is unavailable" tickets and they are all because someone turned off the wireless NIC. We're too cheap to order proper wireless devices so everyone gets laptops and no one can use them properly.
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Mar 21, 2014 14:34
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luminalflux posted:Each time people in charge start talking about people that way, I usually quote "If HUMANS are RESOURCES, why can't we STRIP-MINE them?" Never worked in a call center huh?
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Mar 21, 2014 15:13
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loving Outlook 2013. I've got this user, a sweet old lady, who just got Office 2013. Unfortunately her purchase order emails from Dell don't print right with 2013. 2007, sure. 2010, sure. Just not 2013. Some sort of table function causes her the tables to "stutter" graphically, causing a rectangle with descending gray-scale bars. Same thing happens when she prints. It's the weirdest thing. I've tried disabling hardware acceleration, and messing with font settings but nothing's worked. gently caress Outlook's handling of html mail.
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Mar 21, 2014 15:39
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I just spent an hour and a half jimmying a CD out of a macbook pro 2006 that the drive wouldn't acknowledge existed at all. Googling the issue revealed such fantastic solutions such as "hold the computer upside down while ejecting" and "press on the case really hard while ejecting". What worked finally was ejecting once with a plastic card half stuck in the slot so that the disc got raised out of the drive, then ejecting again with a piece of paper so it wouldn't catch on whatever warped part of the case it was getting stuck on  Troubleshooting the actual issue the computer was brought in for (user forgot the password) then took about 5 minutes. But seriously, 4 weeks into this internship Mac hardware is something I'm rapidly coming to hate, because it's all over-engineered crap that has all its troubleshooting tools inside the operating system, making any type of hardware issue turn into a "open a locked box using a crowbar that's inside the box you're trying to open"-type situation.
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Mar 21, 2014 15:52
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Dumb question, but did you try cold starting the computer with the trackpad button held down? That often will eject a troublesome disc.
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Mar 21, 2014 15:54
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Rhymenoserous posted:Never worked in a call center huh? On the clock = customers in your ear holes at all times. For the six months that I did phone support for DSL I've never felt more like I was renting my brain/life/soul out to an employer. What a terrible job, the cherry on top is the fact that you are hired to handle calls quickly...not actually fix things. What you think your job is is not your job. What the customers think your job is is not your job. We've got service levels to worry about. I just realized that was about 13 years ago. What a terrible job.
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Mar 21, 2014 15:55
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AlternateAccount posted:Dumb question, but did you try cold starting the computer with the trackpad button held down? That often will eject a troublesome disc. Yes, we tried every command that force-ejected the disk. You could hear the mechanism trying but the problem was the case over the drive was physically warped and the disk was catching on it before it got far enough out for tweezers to catch it. I still don't know why the drive wouldn't read/recognize the disk, we wound up using an external to reset the password. President Ark fucked around with this message at 15:57 on Mar 21, 2014 |
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Mar 21, 2014 15:55
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UFOTofuTacoCat posted:On the clock = customers in your ear holes at all times. Yeah I was just responding to the "You can't strip mine humans" comment, but I'm pretty sure I left all of my goodwill towards man at that job.
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Mar 21, 2014 16:23
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