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Rhymenoserous posted:Yeah I was just responding to the "You can't strip mine humans" comment, but I'm pretty sure I left all of my goodwill towards man at that job. yeah, I was just agreeing with the strip mine humans comment. That job depleted my natural resources.
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Mar 21, 2014 17:03
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If you're going to run production DNS infrastructure on custom appliances, don't you think you'd want to figure out a support plan for those appliances BEFORE you throw production poo poo on them? Oh, no. They are appliances! We can't put them in support because its a custom appliance and not one of our supported OS's! So we're just going to make the implementations/engineering deal with them until we figure out what we're going to do. (We aren't a support org, and don't have 24/7 coverage which is why this is a horrible idea.)
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Mar 21, 2014 18:09
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President Ark posted:Yes, we tried every command that force-ejected the disk. You could hear the mechanism trying but the problem was the case over the drive was physically warped and the disk was catching on it before it got far enough out for tweezers to catch it. You can't figure out why a drive that's physically warped and broken is having problems reading a disc. For some reason that's Apple's fault?
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Mar 21, 2014 18:19
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hihifellow posted:Around 25% of our devices are wireless yet they account for 90% of the "i can't log in it says server is unavailable" tickets and they are all because someone turned off the wireless NIC. We're too cheap to order proper wireless devices so everyone gets laptops and no one can use them properly. If they're hitting the switch that turns off the radios, you should be able to disable that in the BIOS. At least, that's possible on all of the Dell systems we have. I'd certainly hope that HP/Lenovo would offer that as well.
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Mar 21, 2014 18:24
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MisterOblivious posted:You can't figure out why a drive that's physically warped and broken is having problems reading a disc. For some reason that's Apple's fault? The warping only prevented it from ejecting. Presumably there's something else wrong inside the case. Also it's not that this specific problem is their fault, more that working with their stuff is always a pain in the rear end because fixing problems is invariably clunky and has 3 more steps than they need to. President Ark fucked around with this message at 18:48 on Mar 21, 2014 |
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Mar 21, 2014 18:44
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Things that are pissing me off today: Recruiters. This email I just got is prime recruiters.txt material: "Our records show that you are an experienced IT professional with experience. This experience is relevant to one of my current openings." I'm trying to find a job where the entirety of my team is not literally 2 generations older than I am, so I have to expose myself to lovely scummy people that inhabit monster/dice.
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Mar 21, 2014 19:47
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Urit posted:Things that are pissing me off today: Recruiters. This email I just got is prime recruiters.txt material: I get this hit on a daily basis. My favorite of late that comes to mind was a guy looking for a candidate who "brings experience in the INDUSTRY Industry." Never forget that you are basically cattle to a recruiter, and one that actually gives a poo poo about you is worth their weight in gold.
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Mar 21, 2014 20:19
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Pissing me off today. Customer has issue with a device (trying to be a bit vague. It is most likely their network, but we upgrade firmware to latest just in case. Problem still happens and still points to their network at the problem. Their network team says it is not, but will not give us any information on network settings. Instead they tell us that there are known issues with our product and a simple google search would have told us that. I ask them to provide their search results, as I see nothing on the product manufacturer's site stating there are known problems in the current firmware release. I get back a list of links to 2 year old posts on random forums (tek-tips!), most not for their exact product, and most saying 'yeah it was a network issue.'
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Mar 21, 2014 20:22
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We need to combine those emails. Our records show that you are an experienced professional with experience in industry industry. This experience is relevant to one of my current openings in the industry industry.
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Mar 21, 2014 20:24
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President Ark posted:Also it's not that this specific problem is their fault, more that working with their stuff is always a pain in the rear end because fixing problems is invariably clunky and has 3 more steps than they need to. Working as intended. How are they supposed to get people with troubleshooting experience to buy AppleCare if they make their poo poo easy to get into? And really, why would you not? All you have to do is send them your entire device with all your data and wait 6 weeks, you can even buy another device to use while you wait! ratbert90 posted:We need to combine those emails. You know, I'd be tempted to reply with something like, "I would love to talk with you about opportunities in the INDUSTRY industry! My specialization is on the PLATFORM platform, developing software for use in SOFTWARETARGET, using the LANGUUAGE and LANGUAGE2 languages! Please send me an email at RECIPIENTEMAILADDRESS, or give me a call at RECIPIENTPHONENUMBER after DATETIME and I'll get back to you as soon as I can." But I know that if I did that they'd just put my original email address on their "active address" list and spam me endlessly. Che Delilas fucked around with this message at 22:39 on Mar 21, 2014 |
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Mar 21, 2014 22:33
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I love that call from a client at 4:55 on a Friday that goes something like "Hey, I was just here to put a new hard drive in our POS system and when I turned it back on, your internet went out!! By the way I don't think your lovely SonicWall is plugged into anything."  loving MICROS. Don't gently caress with poo poo that's not yours. Luckily I've got a tech ninja nearby who's hopefully going to go slice off the guy's fingers. Edit: and the 3 tickets in a row pleading me to look at them as exceptions and do a special favor for them just this one time and "complete this work this evening pleaaaaaaaaaaase" Well, done, whatever. Cat can get fed a few minutes late. It'll live. *grumble*
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Mar 21, 2014 23:04
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Che Delilas posted:Working as intended. How are they supposed to get people with troubleshooting experience to buy AppleCare if they make their poo poo easy to get into? And really, why would you not? All you have to do is send them your entire device with all your data and wait 6 weeks, you can even buy another device to use while you wait! Apple hardware is no worse to work on than any other drat laptop or similar form factor desktop, for the most part. Oh no, my phone is dead and under warranty/Applecare. Good thing I can literally get it replaced immediately at the store. I have no idea what you're talking about and I am not sure you do either.
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Mar 21, 2014 23:39
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What the gently caress Microsoft? We bought an Office 2013 upgrade for a workstation using Office 2003 and it requires a MS account for activation? I can't even imagine how small business is dealing with this. Besides o365.
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Mar 21, 2014 23:44
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ghostinmyshell posted:What the gently caress Microsoft? We bought an Office 2013 upgrade for a workstation using Office 2003 and it requires a MS account for activation? Don't use office 2013 is usually the answer. The other common answer is: "There's a version beyond 2000?"
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Mar 21, 2014 23:46
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ghostinmyshell posted:What the gently caress Microsoft? We bought an Office 2013 upgrade for a workstation using Office 2003 and it requires a MS account for activation? Did you buy the pro version?
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Mar 22, 2014 00:28
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I just got my new SSD in the mail (Samsung 840 EVO). My first thought when I opened the package it was mailed in was "wait, did I just get the support CD by accident?" My next thought upon opening the box was "How does all of this documentation fit in here? Did I just get the CD?" My thought upon seeing the actual drive was "oh heck, I bought a laptop drive by accident, didn't I?" My thought upon seeing the documentation that showed using the drive via USB to back up data was "oh heck, I got an external drive, didn't I?" My thought upon reading further and showing the drive getting screwed into a bay slot platter was "... oh.  "So I guess what I'm saying is that I haven't really purchased a hard drive in a long time. 
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Mar 22, 2014 00:32
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Don't tell me it's your first SSD? 
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Mar 22, 2014 00:35
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Volmarias posted:I just got my new SSD in the mail (Samsung 840 EVO). I'm ashamed. I thought everyone knew that pretty much all SSDs are in laptop form factor.
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Mar 22, 2014 00:36
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ghostinmyshell posted:What the gently caress Microsoft? We bought an Office 2013 upgrade for a workstation using Office 2003 and it requires a MS account for activation? It loving sucks. We create an account using an e-mail alias for our client, but there's no way to track licenses once they're tied into it. I was assured by somebody at MS that we could then use any of them on any computer, but I'm roughly 100% sure that's bullshit. Which is a shame, because the software, I think, is fantastic. The licensing/activation is hell, though. Inspector_666 fucked around with this message at 00:46 on Mar 22, 2014 |
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Mar 22, 2014 00:44
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Wibla posted:Don't tell me it's your first SSD? It's the first SSD I've had for a personal computer. When I got my first work computer with an SSD, it was a truly magical event  My compile times literally dropped 90%
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Mar 22, 2014 00:45
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I know I didn't for my first SSD. It's screwed into the floppy bay by one screw since the case predates SSDs becoming common.
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Mar 22, 2014 00:48
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ghostinmyshell posted:What the gently caress Microsoft? We bought an Office 2013 upgrade for a workstation using Office 2003 and it requires a MS account for activation? huh? I downloaded Office 2013 Pro Plus to use on my own machine at work, and apart from the MAK key I didn't give it any info. ..are you sure you can't just skip the MS account stuff? 2013 really likes to "integrate" itself with your MS account, but it's not required. I'm almost 100% sure you missed some minuscule "Skip this step" option.
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Mar 22, 2014 01:13
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More poo poo that pisses me off: I got a letter from work today. I've been allotted a whopping $20/month raise. Maybe it's time to  again..
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Mar 22, 2014 01:15
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Crowley posted:More poo poo that pisses me off: I got a letter from work today. I've been allotted a whopping $20/month raise. I'll trade you. I've already mentioned it somewhere else but we received earlier this week notification that our unit is getting We're told that the Server Farm team and the Exchange team are the only ones that are going to be left in existence. Unfortunately under the terms of the new contract my pay is taking a drastic hit - apparently all I will be doing under the new contract is replacing drives and escorting technicians who actually fix the poo poo that's broken. Sorry, not in my plans for my career, so when it comes time to sign the new contract I'll be refusing and out looking for a new job in less than a month. I'm certainly glad we at least got the notice this was coming, but I really hate how the lead-up to it was so double-faced. Fortunately I have my year as a junior systems administrator, so paired with my Secret security clearance I've got a good chance of landing a job if I don't mind relocating. I've already decided that if I get the chance I'm taking a job in Europe or the Middle East for the money - there are plenty of postings for people with my exact skillset (Windows, VMware and some Linux administration) on a job board for people with security clearances so my odds of getting something are pretty good. I'm just waiting to get my resume back from the ResumeToInterviews guy this coming week and then I'll be blanketing a bunch of contractor websites.
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Mar 22, 2014 16:05
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AFNet migration? Sounds like AFNet. gently caress AFNet. If it is you don't want to hang around anyways. Active Directory issues that I used to be able to fix in 30 seconds myself now take hour and a half phone calls to put in tickets that are currently averaging more than thirty days to get a response. Or no response. Who really knows with their "try three things, if they don't work close the ticket" policy.
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Mar 22, 2014 18:04
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Fellatio del Toro posted:AFNet migration? Sounds like AFNet. gently caress AFNet. If it is you don't want to hang around anyways. Yep! Apparently all our responsibilities are being handed off to our parent unit at Langley, and when they heard about it a few days after us they went "huh?!". Part of the reason for our unit's longevity (the AF has been wanting to close us down since 2008) is because our parent unit doesn't have the manpower, experience, knowledge or willingness to do the work. Perfect example is when we took over patching for the APC from them. We found most of the 250 or so servers had never been patched since the day they were stood up (which had been six months earlier). After some investigation it turned out their method of patching was to just publish the patches and if 80% or more of the servers acknowledged they received the patches (not that they actually installed them) then it was a success. No further inquiry was done. We logged into every single server and found them with 110-120 patches pending or waiting to install. Our unit commander saw the vulnerability list and blew a gasket because we suddenly went from a couple hundred category two and three vulnerabilities to over 3,000 category ones and 8,000 category two and three. He was chewing us out until we were able to get through to him why this happened, and then suddenly we were the darlings of the day for fixing a bunch of vulnerabilities in the network. I'm going to miss the place - I had a lot of fun here, and I learned so much in such a short amount of time. I don't know of any other place that would hand the keys of the kingdom to a server admin with less than a year on the job and tell him to have fun and try to not break too much poo poo. It was both gratifying and terrifying that there was that much trust in my ability and knowledge. Even so, I was beginning to feel that it was getting close to the time to move on, so while I'll miss the work I know that there's something better out there waiting for me and that I can handle whatever gets thrown at me.
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Mar 22, 2014 18:35
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MisterOblivious posted:You can't figure out why a drive that's physically warped and broken is having problems reading a disc. For some reason that's Apple's fault? Does it have a small hole where you can shove a paperclip to force the disk out? No? Bad design. Yes? President Ark's bad. Somewhere, somehow, one of these things is bad. Maybe even both. Note: I had the same problem on a disk that wasn't warped on an iMac. It blew rear end.
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Mar 22, 2014 18:48
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Daylen Drazzi posted:We're told that the Server Farm team and the Exchange team are the only ones that are going to be left in existence. Unfortunately under the terms of the new contract my pay is taking a drastic hit - apparently all I will be doing under the new contract is replacing drives and escorting technicians who actually fix the poo poo that's broken. Sorry, not in my plans for my career, so when it comes time to sign the new contract I'll be refusing and out looking for a new job in less than a month. Why would you not be looking now? You know what's coming.
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Mar 22, 2014 19:02
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Pissing me off: 35 GB .PST files. Outlook 2003. SBS 2003. Old rear end Xeon server. Windows XP. 512 MB RAM. File shares with nested folders above the 256 character limit. Main application is cobbled together COBOL-code from the 70's with a Java frontend. Last but not least: Migrating this mess to something from this decade...
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Mar 22, 2014 19:13
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Daylen Drazzi posted:I'll trade you. Every time I think some grave injustice have been done in my workplace I should thank %DEITY% that I'm in Scandinavia. Thanks for putting things in perspective. 
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Mar 22, 2014 20:29
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Bokito posted:Pissing me off: The main database system I work with is something from the mid-80s and is basically the keystone to almost everything we do considering it contains all the customer data and technical situations. The frontend is written in Visual Basic.NET and uses dynamic webpages for the scripts and support flows. It also uses screen scraping from a terminal session to get its data. Considering the scope of everything said frontend brings together it's quite impressive, but it also has a bunch of annoyances and flows not appearing when they should. Thankfully, almost all of the required tools(and there's a lot of those) can be accessed separately and the terminal session is fully controllable, provided the pile of macros it uses don't hang up mid-task blocking any new macros from even starting, or screw up slightly resulting in a perpetual loop. It's a daily annoyance but I've learned to work my way around it. I'm also not required to use said frontend in my position. It's fun to hear my coworkers complain about it all day though, although in their cases it's usually the result of following the wrong flow or not knowing where to look.
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Mar 22, 2014 21:03
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Wibla posted:Don't tell me it's your first SSD? I've only got one SSD myself and it came in my PC. I've not actually opened it up to have a look because while its on my list of things to do, it keeps getting pushed back by "drink to forget that work is a thing" and "explain your drinking to your girlfriend".
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Mar 22, 2014 22:19
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Irritated Goat posted:Does it have a small hole where you can shove a paperclip to force the disk out? No? Bad design. Yes? President Ark's bad. Somewhere, somehow, one of these things is bad. Maybe even both. It had no paperclip eject doodad, that's the first thing we looked for. There was literally no purely mechanical CD ejector on the thing at all. Every method of force-ejecting CDs on an macbook except one requires you to be booted and logged into an account, and that one method that doesn't takes a hell of a lot longer than the others. If there hadn't been an account I'd been able to guess the password of on it, that CD would probably still be stuck in that drive. President Ark fucked around with this message at 22:55 on Mar 22, 2014 |
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Mar 22, 2014 22:53
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guppy posted:Why would you not be looking now? You know what's coming. A word or two plus a comma was apparently missing from my post. I am currently looking for a job, and my plan is to not accept the new lower offer come April 14th, which means I will be out of work at that time. I'm not sitting around bemoaning my fate without taking steps to correct things - I was just venting about the duplicity of the upper echelons who were apparently just leading us on until such time they could pull the rug out from under us.
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Mar 22, 2014 23:22
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Daylen Drazzi posted:was just venting about the duplicity of the upper echelons who were apparently just leading us on until such time they could pull the rug out from under us. Try to not be bitter. I don't know the circumstances with your particular case, but sometimes these decisions come from multiple levels higher than your bosses. I know I've seen people get laid off when their bosses said everything is fine, because they didn't know that three levels up at the senior management level, poo poo was going down and not communicated downward.
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Mar 23, 2014 00:11
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wintermuteCF posted:Try to not be bitter. I don't know the circumstances with your particular case, but sometimes these decisions come from multiple levels higher than your bosses. I know I've seen people get laid off when their bosses said everything is fine, because they didn't know that three levels up at the senior management level, poo poo was going down and not communicated downward. You're probably correct. It just seems like right when everything starts to go my way and I'm making really good progress something like this comes along and halts things in its tracks. Murphy is like my personal demon it seems. Oh well, just going to keep plugging away at it and eventually things will work out. I've got my VCP exam scheduled for May 5th, and once I have that I'm confident things will really take a turn for the better job-wise.
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Mar 23, 2014 15:17
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Lum posted:Since this thread is about stuff that pisses you off, in a forum for both hardware and software, not specifically enterprise IT. I want to rant about this thing:
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Mar 24, 2014 02:18
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frogbert posted:Realtalk here Lum: Your stuff is constantly breaking, are you sure you're not cursed? My brother and my mom are the same way; any electronic device they own will usually have serious issues or up and die within months, maybe a year. Meanwhile, my stuff pretty much lasts until it becomes completely obsolete, or until the volatile bits like batteries finally wear out and it's not worth the cost of replacing them.
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Mar 24, 2014 03:06
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wintermuteCF posted:Try to not be bitter. I don't know the circumstances with your particular case, but sometimes these decisions come from multiple levels higher than your bosses. I know I've seen people get laid off when their bosses said everything is fine, because they didn't know that three levels up at the senior management level, poo poo was going down and not communicated downward. Any time a member of management states that things are fine it is a massive warning sign that: a. Things are not fine b. you are about to get hosed. Either they are lying and poo poo is about to hit the fan, or everything is fine for them (not you, never you).
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Mar 24, 2014 05:24
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Daylen Drazzi posted:You're probably correct. It just seems like right when everything starts to go my way and I'm making really good progress something like this comes along and halts things in its tracks. Murphy is like my personal demon it seems. Oh well, just going to keep plugging away at it and eventually things will work out. I've got my VCP exam scheduled for May 5th, and once I have that I'm confident things will really take a turn for the better job-wise. This is often the kick in the pants needed to get you moving. Let me tell you a story, which I'll keep as short as possible. 14 months ago I was slaving away at a tax consulting firm, underpaid and unappreciated; I was one of two sysadmins, but also the desktop support lead. I tolerated the company because they were OK with me working 3 12-hr days so I could go to school and finish my degree, but the job was otherwise terrible. Stupid childish requests from upper management (like pranks), long hours, plenty of stupid on-call poo poo, and an idiot manager who bent over for every upper management request (no matter how unreasonable). I hated that job, and I mean truly hated that job. Every day that I went into the office, I felt a little bit more miserable, beaten down, and dreaded the feeling that my career had stalled. Last February, they fired me. No official reason was ever given, but I'm certain they tired of me prioritizing school and my personal development over working nonstop for them. My wife and I had the resources to get by on her income, and I focused on finishing school. Fast forward to now. I graduated in December. I got a nice contract gig for Q4 of last year that helped pay bills. And I just landed (and am one week into) a new permanent consulting job that pays 65% more than my old job, plus bonuses, plus a reasonable work schedule, plus chances at advancement and professional development. I told you that story to tell you this. If I hadn't been fired from my old job, I'd probably still be there. I would have stuck it out, graduated, and I might have been looking once I had my degree, but I was so sure that I wouldn't be able to get another job while balancing school that I would have added ten more months of misery and IT-hatred to myself, and I'd still have been making far less money. It felt lovely when it happened (oddly, who would think getting fired from a job you hated would make you feel worse?), and it was definitely not a cakewalk this past year on just the wife's income. But looking back? Getting fired from that job was the best thing that could have ever happened to me. Take advantage of this opportunity.
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Mar 24, 2014 15:00
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