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Kerpal
Jul 20, 2003

Well that's weird.
I'm in retail/eCommerce but going into strictly IT with an MSP. Most of the IT work I found was with MSPs. I interviewed with 3 MSPs and a fourth one almost interviewed me but the owner was super busy and constantly rescheduling.

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psydude
Apr 1, 2008

Guv'ment work. Nonprofit marketing before that.

Vintimus Prime
Apr 24, 2008

DERRRRRPPP what are picture threads for????

CloFan posted:

If not strictly IT, what industry are you guys in?

Healthcare..and they announced on Friday who my hospital is "partnering" up with.

SEKCobra
Feb 28, 2011

Hi
:saddowns: Don't look at my site :saddowns:

Vintimus Prime posted:

Healthcare..and they announced on Friday who my hospital is "partnering" up with.

We are becoming a university hospital, along with two others in the city. One is a few kilometers from us, the other basically just split from us a few years ago. Now we are supposed to merge again, establishing a budget across all three etc. This is going to be fun.

myron cope
Apr 21, 2009

There was some talk in...one of the threads about "desktop support" or second level support. I'm on the help desk now and making poo poo money. I kind of enjoy this kind of work, though. The "helping people", and I think I have somewhat of an ability to explain things to "non-technical" people. I would like to get into some more interesting problems than "help my email won't work".

My question is basically is there some sort of career path here, or is it basically "sysadmin" and that's the end of it?

GOOCHY
Sep 17, 2003

In an interstellar burst I'm back to save the universe!
Of course, there's networking (Cisco, Juniper - generally), sysadmin work (Windows, Linux, etc.) which usually pairs with some sort of virtualization (VMWare), storage - the list goes on and on. Very few people are jack of all trades types in large organizations. You'll usually specialize in one discipline or another and dabble in the others if necessary.

Support is almost always the lowest of the low in the IT world no matter what you're supporting. Find a category you'd like to specialize in and cert up my friend.

Sheep
Jul 24, 2003

myron cope posted:

There was some talk in...one of the threads about "desktop support" or second level support. I'm on the help desk now and making poo poo money. I kind of enjoy this kind of work, though. The "helping people", and I think I have somewhat of an ability to explain things to "non-technical" people. I would like to get into some more interesting problems than "help my email won't work".

My question is basically is there some sort of career path here, or is it basically "sysadmin" and that's the end of it?

One way to find out which of the myriad paths you might like to go down may be to consider looking for work with smaller organizations where you'd be able to get your hands on different technologies instead of just being pigeonholed as "windows desktop support" or what have you.

Docjowles
Apr 9, 2009

Well I think he's more asking if there is a career path for someone who actually enjoys the customer service and human side of IT. And there are several for sure. Off the top of my head, being a sales engineer for a vendor or VAR might be a fun fit. Or going into training and education.

I'd also add that being personable and having service skills is extremely valuable even if you do stick to a highly technical discipline.

Vintimus Prime
Apr 24, 2008

DERRRRRPPP what are picture threads for????

SEKCobra posted:

We are becoming a university hospital, along with two others in the city. One is a few kilometers from us, the other basically just split from us a few years ago. Now we are supposed to merge again, establishing a budget across all three etc. This is going to be fun.

Yea I hear you. I guess we are going to find out in the fall once everything is finalized how this effects IT. I got a couple of apps out, hopefully something will come of it. Otherwise, moving to Denver sooner than planned.

Collateral Damage
Jun 13, 2009

SEKCobra posted:

We are becoming a university hospital, along with two others in the city. One is a few kilometers from us, the other basically just split from us a few years ago. Now we are supposed to merge again, establishing a budget across all three etc. This is going to be fun.
The neverending sinus wave of centralization/decentralization.

psydude
Apr 1, 2008

A lot of places, especially universities, will hire IT specialists as kind of a Tier 2.5 support option. Basically people who are experienced in desktop support and also understand a bit of AD, networking, etc.

The other option, as mentioned, is to work for a small or medium-sized business as the IT guy.

Docjowles
Apr 9, 2009

psydude posted:

The other option, as mentioned, is to work for a small or medium-sized business as the IT guy.

This is definitely a good call, although you pay for it both in terms of often being on-call 24/7 and typical petty small business bullshit. I'd never go back to "small business IT guy" for those reasons but I definitely learned a TON from doing it and if you can get that kind of job it's a great early career resume booster. Just beware the Stockholm Syndrome where you start thinking the company will never survive without you waking up every night at 3AM to respond to the low disk space alarm or whatever. When you've hit the advancement and learning ceiling there is no shame in moving on.

Dilbert As FUCK
Sep 8, 2007

by Cowcaster
Pillbug

CloFan posted:

If not strictly IT, what industry are you guys in?

Education, Education, with a side of consulting.

lampey
Mar 27, 2012

I work for an MSP. We deal a lot with non profits, investment management, and law offices.

Sheep posted:

One way to find out which of the myriad paths you might like to go down may be to consider looking for work with smaller organizations where you'd be able to get your hands on different technologies instead of just being pigeonholed as "windows desktop support" or what have you.

You could be a consultant for an MSP. A big part of it is managing expectations. You talk to people about what they want, propose different solutions and then implement them. There are a lot of people who can follow best practices for setting up an email server or replicated file shares, but it's a different skillset to be able to explain and quantify the benefits of technology to non-it people.

AlternateAccount
Apr 25, 2005
FYGM
Looking at a job posting today, and it's a Good Serious Job, probably pays in the six figures, and I might be able to bluff my way into it with some good connections. The trouble is, it seems to be past that threshold where you're technically in IT, but you spend 90% of your day in meetings, on conference calls and managing people. I just don't think I want to do that.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

CloFan posted:

If not strictly IT, what industry are you guys in?

Software development

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

AlternateAccount posted:

Looking at a job posting today, and it's a Good Serious Job, probably pays in the six figures, and I might be able to bluff my way into it with some good connections. The trouble is, it seems to be past that threshold where you're technically in IT, but you spend 90% of your day in meetings, on conference calls and managing people. I just don't think I want to do that.

What's the title and what are you now?

Dilbert As FUCK
Sep 8, 2007

by Cowcaster
Pillbug

AlternateAccount posted:

Looking at a job posting today, and it's a Good Serious Job, probably pays in the six figures, and I might be able to bluff my way into it with some good connections. The trouble is, it seems to be past that threshold where you're technically in IT, but you spend 90% of your day in meetings, on conference calls and managing people. I just don't think I want to do that.

Money isn't everything, and money is not a substitute for mental/physical health. If you don't think it's a good fit don't go for it. However, on the other hand you may want to look at it as an opportunity, remember you can always say no. If you feel you're game for said position and it would be a serious bump for your life, why not apply and see if you can sell yourself on that level, maybe learn a new thing or two about yourself.

Docjowles
Apr 9, 2009

CloFan posted:

If not strictly IT, what industry are you guys in?

Since we're all answering this: I've never worked for a company whose primary money maker on the balance sheet is "IT" but likewise I've never worked for one that could have succeeded without IT. Which I think bodes well for our chosen profession. You just (heh) need to make sure you're working for the right ones where management considers IT a competitive advantage rather than a cost center to be shitcanned or offshored ASAP.

Job 1: Fresh out of school. Worked for a startup marketing firm whose business was conducted and money made entirely via their website. Did double duty as "the IT guy" and the primary QA tester. Their business isn't IT but without IT they have no product.

Job 2: Sysadmin for a regional ISP. Set up customer facing DNS, DHCP, etc plus service monitoring, AD and all the internal services the company needed to function. Their business isn't IT but without IT they have no product.

Job 3: Sysadmin for a real estate MLS that all agents interacted with via the web site and API I maintained. Their business isn't IT but without IT they have no product.

Job 4: Sysadmin for a major photo hosting and sharing website. Their business isn't IT but without IT they have no product.

So I guess TL;DR "web operations" is a super fun and growing field to look into. For the foreseeable future I don't want to do anything else!

Docjowles fucked around with this message at 05:50 on Mar 31, 2014

Sprechensiesexy
Dec 26, 2010

by Jeffrey of YOSPOS

CloFan posted:

If not strictly IT, what industry are you guys in?

E-commerce. Like Docjowles says, IT doesn't make the money, but without it there would be no product.

madsushi
Apr 19, 2009

Baller.
#essereFerrari
Gaming. I used to be an IT consultant before that.

Dilbert As FUCK
Sep 8, 2007

by Cowcaster
Pillbug
I wish there were more more women in IT. Even teaching is like a 10:1 ratio of men to women...

dogstile
May 1, 2012

fucking clocks
how do they work?
I'm making all preparations on leaving my lovely job right now. I apparently have to give a months notice so I figured I'll have the letter of resignation ready. What's the proper way to do this? Is it just a short explanation or is it something a bit more in depth?

Dilbert As FUCK
Sep 8, 2007

by Cowcaster
Pillbug

dogstile posted:

I'm making all preparations on leaving my lovely job right now. I apparently have to give a months notice so I figured I'll have the letter of resignation ready. What's the proper way to do this? Is it just a short explanation or is it something a bit more in depth?

Give them a formalized letter stating you are leaving and highest level of why(e.g. further career, knowledge, maybe financial, etc); if in a senior position or more than two weeks you may want to offer some form of assistance to find your replacement; don't burn bridges!!!


But before you leave document everything you can, regardless how insignificant it may seem to you.

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

Dilbert As gently caress posted:

I wish there were more more women in IT. Even teaching is like a 10:1 ratio of men to women...
There's about 500 reasons this is the case, and they tend to overlap with the reasons why you don't often see minorities in the same professions.

psydude
Apr 1, 2008

Misogynist posted:

There's about 500 reasons this is the case, and they tend to overlap with the reasons why you don't often see minorities in the same professions.

Really? Over half of the IT staff at my last job was comprised of minorities, but then again the government may do a bit better job of promoting diversity than the private sector.

Dilbert As FUCK
Sep 8, 2007

by Cowcaster
Pillbug

Misogynist posted:

There's about 500 reasons this is the case, and they tend to overlap with the reasons why you don't often see minorities in the same professions.

And your username fits this perfectly.... lol.

Nah this is one of the reasons I give talks and volunteer to help women in this field, math, trade, and science. Guess I am a fuckhole for trying to be a jerk and treating everyone as individuals, and helping them be the best they can be regardless of gender. Probably should mention that to theroundstable but eh....



psydude posted:

Really? Over half of the IT staff at my last job was comprised of minorities, but then again the government may do a bit better job of promoting diversity than the private sector.

I don't care if they are black/white/asian/other or male/female/transgender.

My main goal is to help others regardless gender/minority. I think we should all help each other be the best we can be, I know I've tripped and been an rear end in a top hat a few times but I still love to help others. It feels real good helping others and no I am not saying anyone here has attacked someone, but I think we can help everyone in our own manner. We may not see eye to eye on many things but we are human and from what I've experienced we love to help each-other.

E: sorry been going through a rough patch lately I apologize

Dilbert As FUCK fucked around with this message at 10:02 on Mar 31, 2014

dogstile
May 1, 2012

fucking clocks
how do they work?

Dilbert As gently caress posted:

Give them a formalized letter stating you are leaving and highest level of why(e.g. further career, knowledge, maybe financial, etc); if in a senior position or more than two weeks you may want to offer some form of assistance to find your replacement; don't burn bridges!!!


But before you leave document everything you can, regardless how insignificant it may seem to you.

Luckily for me I don't have to offer to help find a replacement and i'm not in a senior position. Half the reason i'm leaving is because these assholes won't trust me to log into a database, right click and select "run".

I keep volunteering to do things out of hours and I keep getting turned down because i'm not experienced enough, which is bullshit. I'm just going to say that I need to advance my career and work closer to home, because right now its an hour's journey each way.

E: Oh gently caress this place, I just got an email, starting Wednesday my position goes from helpdesk to first line support. New rules are no leaving the desk without permission from a manager (this includes visits to the loo), no consulting with other first line guys if an issue is out of your knowledge (which is going to be great for when we get a call regarding their issue, as we can't pass calls to other first line guys) and i'm not allowed to spend time resolving issues if the first solution doesn't work.

gently caress. This. I'd walk out now if I didn't want the reference.

dogstile fucked around with this message at 12:31 on Mar 31, 2014

evobatman
Jul 30, 2006

it means nothing, but says everything!
Pillbug

CloFan posted:

If not strictly IT, what industry are you guys in?

Medium Oil (owns and manages oilrigs, provides services for Big Oil)

HalloKitty
Sep 30, 2005

Adjust the bass and let the Alpine blast

Dilbert As gently caress posted:

I wish there were more more women in IT. Even teaching is like a 10:1 ratio of men to women...

It's funny, my girlfriend has the exact same experience.

She works as a technical author, writing documentation for machines and determining the relevant safety standards it has to conform to and so on (she writes in English exclusively even though she's Danish, in Denmark, gets someone else to translate her English to Danish; which as a stupid Englishman, makes me feel humbled). Previously mainly doing drawing in AutoCAD and Inventor for machines.

Yeah. Not a very female-heavy job, I guess it's too on the technical side? That sounds stupid though, they are no doubt just as capable at technical jobs, so I don't really understand why the ratios are still so shot. It's not like it's a physically demanding role, so it's not that. She went on a training course recently (and drank extremely expensive booze on the company dime), and as expected, there are barely any women (and of course no others under 30).

Same whenever I've been to any kind of training. Sausage fest.

HalloKitty fucked around with this message at 12:46 on Mar 31, 2014

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Docjowles posted:

Job 2: Sysadmin for a regional ISP. Set up customer facing DNS, DHCP, etc plus service monitoring, AD and all the internal services the company needed to function. Their business isn't IT but without IT they have no product.

Job 4: Sysadmin for a major photo hosting and sharing website. Their business isn't IT but without IT they have no product.

Why wouldn't you consider these two 'IT'?

I mean they aren't Microsoft or Intel but c'mon.

AlternateAccount
Apr 25, 2005
FYGM

Dilbert As gently caress posted:

However, on the other hand you may want at it as an opportunity, remember you can always say no.

Paladine_PSoT posted:

What's the title and what are you now?

It was for an "IT Infrastructure Supervisor" but today the posting says filled. I don't think it was even up a week.
And yeah. I'd decided to apply because it was valuable even as sort of an expeditionary thing to test my marketability limits.

evol262
Nov 30, 2010
#!/usr/bin/perl

Bob Morales posted:

Why wouldn't you consider these two 'IT'?

I mean they aren't Microsoft or Intel but c'mon.

Let's be real. We all work in IT. Or at least I read the question as "are you primarily an accountant, engineer, pilot, or some other non-IT role", since every company in every industry has IT people. And even though I teach, paint, and coach weightlifting, I have no illusions about what my profession is.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

evol262 posted:

Let's be real. We all work in IT. Or at least I read the question as "are you primarily an accountant, engineer, pilot, or some other non-IT role", since every company in every industry has IT people.

He said 'if not strictly IT, what industry are you guys in'

It would be reasonable to assume he meant "If you don't work for a ISP, software company, or consulting firm, what industry are you (as in your employer) in? Healthcare? Manufacturing?"

Docjowles
Apr 9, 2009

Bob Morales posted:

Why wouldn't you consider these two 'IT'?

I mean they aren't Microsoft or Intel but c'mon.

The ISP is definitely debatable. Maybe I'm being too pedantic, but I'd only call a company's core business "IT" if the stuff I as an IT worker do day-to-day (system administration, network administration, provisioning storage, writing code etc) is what the customer pays us for. So to me there are very few companies in the "IT industry", basically MSP's, vendors, web hosts, software development shops where the app itself is the product people are coming to buy. I don't think that just because a company makes its money as a website means it's an IT company. The CEO of Pandora probably doesn't go around telling investors they're in the IT industry.

edit:

Dilbert As gently caress posted:

Give them a formalized letter stating you are leaving and highest level of why(e.g. further career, knowledge, maybe financial, etc); if in a senior position or more than two weeks you may want to offer some form of assistance to find your replacement; don't burn bridges!!!

Depending on your relationship with the employer (which it sounds like is pretty terrible) you don't even have to give them this much. It can be as dead simple as "I hereby resign my position of XYZ with ABC Corp effective 3/31/2014. Signed, You." You don't owe them an explanation as to why or where you're going if you don't feel like providing one or think they would leverage it against you somehow.

Docjowles fucked around with this message at 16:26 on Mar 31, 2014

permanoob
Sep 28, 2004

Yeah it's a lot like that.
I have a friend that completed a nursing program after a couple of years out of high school and then she somehow moved on to IT work. She's trying to marry the two fields and is working on a Health Informatics degree.

To me, the two areas of study here look like you couldn't really do much with them together. Pharmacology, pathophysiology, database work, etc. Is this really a viable field or is this some bullshit program they're selling?

skipdogg
Nov 29, 2004
Resident SRT-4 Expert

dogstile posted:

I'm making all preparations on leaving my lovely job right now. I apparently have to give a months notice so I figured I'll have the letter of resignation ready. What's the proper way to do this? Is it just a short explanation or is it something a bit more in depth?

Nothing needs to go in the letter other than the face you are resigning and your last day of work. Nothing else. NOTHING.

Dear Supervisor,

I would like to inform you that I am resigning from my position as IT Bitch effective June 1st, 2014.

Sincerely

Dogstile


Anything bad you have to say about the place, really just should be left unsaid. It's not worth it, you're moving on.

skipdogg fucked around with this message at 17:19 on Mar 31, 2014

Moey
Oct 22, 2010

I LIKE TO MOVE IT

CloFan posted:

If not strictly IT, what industry are you guys in?

Local Government. Actually not as terrible as it could/should be.

CloFan
Nov 6, 2004

skipdogg posted:

Nothing needs to go in the letter other than the face you are resigning and your last day of work. Nothing else. NOTHING.

Dear Supervisor,

I would like to inform you that I am resigning from my position as IT Bitch effective June 1st, 2014.

Sincerely

Dogstile


Anything bad you have to say about the place, really just should be left unsaid. It's not worth it, you're moving on.

That's pretty much exactly what my letter looked like. 9.5 days to go...

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Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

skipdogg posted:

Anything bad you have to say about the place, really just should be left unsaid. It's not worth it, you're moving on.

What about exit interviews? They're so amazingly pointless. It's not like the company is going to say "OH HEY MAYBE WE SHOULD MAKE ALL THESE CHANGES NOW THAT DOGSTILE TOLD US ABOUT THEM"

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