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GreenNight posted:I'm pretty that was the domain admin account in my Microsoft classes. Is your client Contoso? I make sure that all of the credentials for my networking devices are ciscopress / ciscopress.
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May 1, 2014 20:31
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loving Lotus Notes and Stupid Business DecisionsTM. I have a user with two local-only LN databases, archives of old email that are subject to a litigation hold. One of them is giving a "you are not authorized to access this database" error, the other is throwing "RVV bucket is corrupt." I've passed the issue onto the worthless Lotus Notes administrator to take care of after running fixup, compact and updall didn't do anything. Her response? "Please send me the names and server paths to the databases and I'll send her a new link to the database." This is going to end up coming down to me, just like last time something like this happened (corrupt ID file with no backup in the ID vault, byebye all access to old databases), that there's nothing the LN Administrator can do and the stuff is permanently inaccessible. I've been digging around for tools to strip access protection off the non-corrupted database since it's not encrypted, just access restricted, and coming up with pretty much bunk. I'm pretty sure the corrupted database is completely hosed since fixup wouldn't even read it. The Stupid Business Decisions comes in from someone thinking it's a great idea to 1) not convert existing LN email over to exchange so we can dump LN completely and 2) allowing people to archive email in local databases while at the same time not keeping it permanently available on the server.
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May 1, 2014 20:46
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Inspector_666 posted:They seriously fired a guy over that? Was this exchange happening during a board meeting or something? Worse. We had potential clients visiting, one was pregnant, and they decided against purchasing.
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May 1, 2014 20:47
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sfwarlock posted:Worse. We had potential clients visiting, one was pregnant, and they decided against purchasing. Talk about loving ballsy!
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May 1, 2014 20:50
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sfwarlock posted:Worse. We had potential clients visiting, one was pregnant, and they decided against purchasing. Holy poo poo okay, I get why he was fired then. I was thinking just internal guys popping jokes around the water cooler or something.
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May 1, 2014 20:52
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blackswordca posted:Sadly its not that complex. It was p@ssw0rd. Ive already put in a ticket recommending we change it. The exact password Microsoft use in all their educational materials? I'm impressed.
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May 1, 2014 21:17
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Crowley posted:The exact password Microsoft use in all their educational materials? I'm impressed. So it's Microsoft's fault then.
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May 1, 2014 21:19
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sfwarlock posted:Worse. We had potential clients visiting, one was pregnant, and they decided against purchasing. Maybe he wanted to quit but didn't want to deal with the hassle of putting in his two weeks. Suicide by HR
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May 1, 2014 21:23
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pr0digal posted:Maybe he wanted to quit but didn't want to deal with the hassle of putting in his two weeks.
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May 1, 2014 21:30
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Inspector_666 posted:What is this person's job? A cashier/shelf stocker type of job, not a C level or anything. 
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May 1, 2014 23:09
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I work for a copier company and some of the networks I see are...well I've learned some things. For instance, how to confuse the poo poo out of a Canon copier: - Have no server to scan to, and set up Scan to Folder via hostname. - Set every computer on the network the exact same hostname.
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May 1, 2014 23:57
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Lareous posted:I work for a copier company and some of the networks I see are...well I've learned some things. That doesn't sound so ba .... wait what ? 
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May 2, 2014 00:01
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jre posted:That doesn't sound so ba .... wait what ? Apparently the client (a small maybe 4-5 machine outfit) got all the computers at the same time and she just named them all the same thing during setup. I was wondering why nothing would scan until I went to a second machine to try it out and went "wwaaaaaait a second".
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May 2, 2014 00:03
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Lareous posted:Apparently the client (a small maybe 4-5 machine outfit) got all the computers at the same time and she just named them all the same thing during setup. Your client has bigger problems than just copying, then...
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May 2, 2014 00:10
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Paladine_PSoT posted:Your client has bigger problems than just copying, then... Yeah until I renamed them basically nothing worked, printing, scanning, folder shares, anything that required a network.
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May 2, 2014 00:11
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Lareous posted:... and she just named them all the same thing during setup. What did she name them. Please tell me it was something like "Bob".
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May 2, 2014 00:22
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Paladine_PSoT posted:Your client has bigger problems than just copying, then... I sounds like copying was not a problem there. 
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May 2, 2014 00:24
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sfwarlock posted:What did she name them. Please tell me it was something like "Bob". Close, it was 'BusinessName-PC'.
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May 2, 2014 00:36
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MJP posted:... for a Geekatoo job; I pick up what I can to earn some extra spending $$ to buy stuff since the wife is on unpaid disability. Clients and customers like that are the best - I've got 2 right now that absolutely refuse to work with anyone else but me and the guy I'm partnered with. One of them sent an email to my boss praising me for my work, always willing to help regardless of the problem, being polite, pleasant and fun to talk with, and overall being a "night and day improvement" over the guy whose place I took over. One of the best things is seeing people light up when you actually treat them like a PERSON and don't just walk in, fix something and walk out - the little conversations and jokes make everything WAY more fun and people appreciate that you're not just doing the break-fix robotic routine.
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May 2, 2014 02:14
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I work for a gov agency whose help desk is slowly getting contracted out. I'm pretty much the person all the remote staff knows - they keep buying me beer at the meets. I refuse after the first one. I'm a lightweight when it comes to alcohol, guys.
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May 2, 2014 02:32
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GreenNight posted:I'm pretty that was the domain admin account in my Microsoft classes. Is your client Contoso? Do you know Ellen?
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May 2, 2014 07:01
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MJP posted:... for a Geekatoo job; I pick up what I can to earn some extra spending $$ to buy stuff since the wife is on unpaid disability. Sweet deal
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May 2, 2014 07:40
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Early morning. My 2nd call of the day is a woman who sounded like she was having a panic attack saying "sorry i'll call you back" and hurriedly hanging up. What the gently caress E: Nevermind, she'd just been for a run and decided to call before she got her breath back. Ah well, that's not as interesting. dogstile fucked around with this message at 10:56 on May 2, 2014 |
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May 2, 2014 09:28
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m.hache posted:So it's Microsoft's fault then. Why did you tell Microsoft about your domain admin password, blackswordca?
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May 2, 2014 12:52
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Nothing like getting a phone call while you are still laying in bed to tell you " the network is down!"
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May 2, 2014 12:53
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Sirotan posted:Nothing like getting a phone call while you are still laying in bed to tell you " But is the network actually down or did someone just forget their password?
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May 2, 2014 13:15
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Ozz81 posted:One of the best things is seeing people light up when you actually treat them like a PERSON and don't just walk in, fix something and walk out - the little conversations and jokes make everything WAY more fun and people appreciate that you're not just doing the break-fix robotic routine. Apparently I was being too candid with the owner of a small business when upgrading his CAD software. I had just been assigned to this client so I was trying to build a rapport so they feel confident working with me instead of the account lead. Install goes smoothly and I call the owner so we can open the software and make sure everything works. Program opens with a ton of errors about missing files. Path points to a user profile I don't recognize on a computer that doesn't exist on their network. Confused and in the middle of a normal conversation with the guy I utter "wait... What in the world? What is this sh.. garbage?" The guy laughed for a full 5 minutes at the thought of his IT tech saying something like that. Apparently the account lead had been very serious and to the point. Either way the client loves working with me now and even told my boss about how I made his day with that comment.
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May 2, 2014 13:20
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Sirotan posted:Nothing like getting a phone call while you are still laying in bed to tell you " Fixed that for you to take care of 1) people forgetting to turn their router on, and 2) people who misplaced their desktop icon
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May 2, 2014 13:21
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J posted:But is the network actually down or did someone just forget their password? It was actually down. Our ISP was doing some kind of maintenance and took down everything. Yay! At least now I know I possess the skill to take a shower and become fully clothed and vaguely presentable in under 10 minutes.
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May 2, 2014 13:26
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The main question is why you don't filter your incoming calls when you're in bed. Personally I just leave the phone in another room, but I'm aware that not everyone has that option.
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May 2, 2014 13:35
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Crowley posted:The main question is why you don't filter your incoming calls when you're in bed. I'm on call right now, my only coworker is out of the state, and my boss has a hideous illness at the moment so if anything IT goes tits up I'm literally the only one who can resolve it.
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May 2, 2014 13:44
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Some of these callers... makes me want to punch myself in the face. I came here to post about it but I don't even know where to begin. I need to know when my harddrive was manufactured. No, not my hard drive. My CPU. You know. MY DESK-TOP. GOD DON'T YOU KNOW WHAT A HARD DRIVE-CPU-DESK-TOP IS? IT'S BIG IT'S HEAVY IT'S BLACK AND YOU STICK DISKS INTO THEM. THEY'RE ON ALL THE DESKS. oh you mean your computer(hear a coworker begin to tell her she doesn't need that information and he can tell her where to find exactly what she's looking for) No. I'm the team lead. I can do this myself.
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May 2, 2014 14:03
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Team lead = person too dumb to realise they're doing the manager's grunt work for them, in addition to their regular work, for no extra pay.
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May 2, 2014 14:41
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Our team leads here get 5% salary bump.
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May 2, 2014 15:04
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GreenNight posted:Our team leads here get 5% salary bump. I bet its worth the extra workload and responsibility.
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May 2, 2014 15:07
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Sickening posted:I bet its worth the extra workload and responsibility. Of course not, that's why its a swinging door. Of course there would be zero people doing it if it wasn't for the salary bump.
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May 2, 2014 15:10
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CommanderApaul posted:The Stupid Business Decisions comes in from someone thinking it's a great idea to 1) not convert existing LN email over to exchange so we can dump LN completely and 2) allowing people to archive email in local databases while at the same time not keeping it permanently available on the server. We do number 2 at my job as well. It's loving retarded and at least once a month I have to tell someone their 10gb lotus notes archive is gone forever because the encryption is hosed and we don't have a backup. The fact that the legal department needs it will not change this.
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May 2, 2014 15:12
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GreenNight posted:Of course not, that's why its a swinging door. Of course there would be zero people doing it if it wasn't for the salary bump. Just like lum was trying to point it, its a trap that people fall for all the time.
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May 2, 2014 15:16
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A Fire Came In... Or "Something's burning", means sit at your desks and don't investigate the burning smell. I wandered into the kitchen to investigate and found a rather fat Pita in the toaster oven that had burst into flames. I'm suprised that we are allowed to have a toaster oven at all. Of course it was one of the business owners that did it as well.
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May 2, 2014 16:16
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quote:A security flaw in Internet Explorer was discovered last week - Microsoft has released a patch for this flaw. Our IT department 
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May 2, 2014 16:23
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