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Dick Trauma posted:
I don't know anything about talent agencies, but the 24/7 thing with no support staff drowns out everything else as far as I'm concerned. Forget the amount of actual hours that turns out to be, it's the fact that you would have no freedom to go anywhere or do anything.
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May 28, 2014 22:44
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blackswordca posted:So a two week notice was given in.  Go dude go!
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May 28, 2014 22:46
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blackswordca posted:So a two week notice was given in.  Best of luck with the new job!
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May 28, 2014 22:49
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blackswordca posted:So a two week notice was given in. You know this is all your fault, right? You made this happen, you deserve it! I am very happy for you.
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May 28, 2014 22:50
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blackswordca posted:So a two week notice was given in.
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May 28, 2014 22:50
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anthonypants posted:I really hope you didn't quote what you were actually going to make at this new place. I really hope you gave him a number below what you're currently making with him and when he asked why you explained "because I hate working with $accountmanager and $sradmin THAT. MUCH."
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May 28, 2014 23:03
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blackswordca posted:So a two week notice was given in. Holy gently caress man! I'm so loving happy for you.
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May 28, 2014 23:05
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Paladine_PSoT posted:I really hope you gave him a number below what you're currently making with him and when he asked why you explained "because I hate working with $accountmanager and $sradmin THAT. MUCH." "Actually, im paying them"
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May 28, 2014 23:15
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blackswordca posted:"Actually, im paying them" :masterstroke:
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May 28, 2014 23:38
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blackswordca posted:So a two week notice was given in. As a lurker I am going to miss your stories, but I don't think I have ever been happier for someone else in my life. Congratulations man!
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May 29, 2014 00:01
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blackswordca posted:So a two week notice was given in. Congrats, good job not giving in. Dick Trauma posted:
I hear your rates just went to 175k a year for that.
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May 29, 2014 00:02
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Way to go blackswordca, and good luck to you too Dick. In the meantime the HR department at my soon-to-be former place of work summed up my overtime, unspent vacation days, and misc. hours they usually don't pay out but expect you to take as time off "when you have the time". All in all I'm leaving this job with a final paycheck that's a wee bit larger than usual. roughly $15,000 - after taxes. On top of that I spent most of today getting teary farewells from the users who seem to have taken a linking to me because I take the time to explain things to them without using buzzwords or making them feel inferior. They chipped in for a nice gift basket for me too with a lovely selection of beers and chocolate. Monday I'm officially working for city hall, for 10% more than my current salary. You shouldn't have told me to be happy with the <1% raise, old boss. 
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May 29, 2014 00:07
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blackswordca posted:"Actually, im paying them" Make a "Na na na, na na na, hey hey, goodbye" loop your new ringtone and keep calling yourself IMHO.
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May 29, 2014 00:07
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PS once you have your final check never ever ever ever ever answer another call from them
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May 29, 2014 00:21
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A ticket didnt come in... User: "Hey Mr. Clark, we have a new guy starting today, can you get his accounts set up, it's real important" Me: "Sure, just go ahead and email me his name, title, and supervisor name and I'll take care of the rest" User: "Will do! That was really easy!" Still hadnt received any email regarding this by the time I left my office 5 hours later.
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May 29, 2014 01:25
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blackswordca posted:So a two week notice was given in. 
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May 29, 2014 01:26
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blackswordca posted:So a two week notice was given in.  That's awesome, congrats! I'd been reading your posts here & in the previous thread...like anyone else, I was genuinely surprised you didn't quit sooner. Glad you got something better lined up, now grab a beer & some marshmallows, then wait for the inevitable implosion 
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May 29, 2014 01:37
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Ozz81 posted:
Or him getting sued because quitting and forcing the exposure of the incompetence of everyone there is entrapment.
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May 29, 2014 01:43
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I just got told, with a serious face, by someone that works in the service desk, that my computer has a botnet (note the wording) and it means I'm pinging the entire network!  I have no words for the amazement I felt in terms of complete loving stupidity that spewed from this persons face. To make it even better, they don't understand the difference between botnets and viruses, before any research has been done. The same people who have archaic and retarded demands for how to deal with said item that *add* a substantial amount of time towards handling that item, as opposed to creating a more efficient process. Am I in the wrong job or is this standard for every single large business IT enterprise because holy poo poo is it going to drive me face first into alcohol - I don't drink. This is when people  , right?The best part by the way, is the SD person doesn't understand the difference between someone opening a ticket and the person being responsible for the issue in the ticket - myself being the former, not the latter.
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May 29, 2014 02:05
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blackswordca posted:So a two week notice was given in. AND LO IT HAS COME TO PASS Congrats, man! That rocks!
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May 29, 2014 02:22
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Crowley posted:Way to go blackswordca, and good luck to you too Dick. Ditto Crowley posted:
Congrats to you too! This thread is giving me the warm fuzzies today.
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May 29, 2014 02:37
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blackswordca posted:So a two week notice was given in. This has brightened my day, I'm still smiling even if my rubs hurt from a bike fall. Do you have an exit interview lined up?
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May 29, 2014 02:43
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blackswordca posted:So a two week notice was given in. OMG  I'm so happy for you!
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May 29, 2014 02:57
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ConfusedUs posted:OMG I think I need to quote this image because IT'S HAPPENING Congrats Blackswordca! I vote the thread title be changed to something more appropriate for this occasion.
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May 29, 2014 03:33
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blackswordca posted:So a two week notice was given in. I've been lurking these threads for almost four years and I actually jumped out of my chair and did a fist pump when I read this. Congratulations man!!
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May 29, 2014 03:41
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Congrats Blackswordca! Anyway, you guys think you could post more scenarios for me(based off problems you actually solved recently or at an earlier date)?
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May 29, 2014 03:46
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How long before this job somehow turns out to be worse?
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May 29, 2014 03:50
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Congrats blackswordca. An entire subforum is cheering for you. I know this has all been horrible, and I'm sorry you were put through it. But you persevered, you somehow remained professional -- in the face of some incredible horseshit -- and you overcame. Congrats on the new gig.
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May 29, 2014 03:56
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Malkar posted:How long before this job somehow turns out to be worse? Hahaha, that's impossible! ... ...we just made it worse, didn't we? 
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May 29, 2014 03:57
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Langolas posted:I vote the thread title be changed to something more appropriate for this occasion. A ticket came in... All hail Blacksword CA's YOTJ!
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May 29, 2014 04:01
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Paladine_PSoT posted:A ticket came in... All hail Blacksword CA's YOTJ! A ticket came in... blackswordca did the needful
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May 29, 2014 04:12
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A post-mortem came in... http://www.joyent.com/blog/postmortem-for-outage-of-us-east-1-may-27-2014 The command to reboot the select set of new systems that needed to be updated was mis-typed, and instead specified all servers in the datacenter.
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May 29, 2014 04:18
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I am out and will never have to take a ticket again. Newjob pays roughly 2.5x what oldjob paid and is a pure developer position. I worked a full day today and was not interrupted even once. I think that the longest I ever went in the 5 years that I worked at my last job without being interrupted was maybe 20-25 minutes. 
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May 29, 2014 04:28
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Curious. Any IT support guys here in Georgia? What's it like? should i be scared?
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May 29, 2014 04:32
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Dick Trauma posted:
Ha, as someone who works for an MSP, this brings up a recent situation with a client where the "business manager" didn't see the value that we provided as an MSP. Never mind the mountain of tickets submitted each month by their employees, requests for various hardware or software upgrades, myself and my partner working on a couple of their personal machines and advising the kind of replacements they should look at getting...we didn't "provide enough value". Business manager tells us mid-way through April that they've decided to go with another local MSP, and that they're ending their contract with us at the end of May. For the last 2 weeks we've done our due diligence to get all their information detailed so it's ready to go this Friday to hand over, since Saturday is their last day with us. And so far, we have no idea who their new MSP is, no contact info for them, no way to hand over their info so the new provider can check it over and be ready for the switch. We either get no response, or have been given several supposed dates when the new provider will be meeting them on site, with zero follow-through. So we're at a point now where once Friday gets here, my partner, our service manager, and our account manager will go on site, deliver their paperwork with all the updated passwords and hardware information, and wipe our hands clean of them regardless of their readiness. Which also means that several licenses will be cancelled and credited back, since they leased them instead of outright purchasing through us or buying the licenses themselves. Plus a couple projects that we've had on the back burner for them, where we couldn't pin down a good date to do any upgrading or implementation because said "business manager" threw a fit about having to reboot servers or temporarily take their network down. I'll be so happy when this whole poo poo show is over with, only 2 more days 
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May 29, 2014 04:42
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blackswordca posted:yessssssssssssssssssssssss Awesome news Blacksword
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May 29, 2014 04:54
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I heartily endorse the idea of updating the thread title: Create a new hire account for blackswordca
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May 29, 2014 04:57
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blackswordca posted:So a two week notice was given in. I feel like changing your avatar, but it's already someone cutting away chains and I can't think of anything better. Congratulations!
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May 29, 2014 05:13
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Dick Trauma posted:
Ermmm. As someone who works for an MSP, admittedly in the Bay Area, this seems quite reasonable. We have clients who pay that kind of money (and some more). For that they get an dedicated onsite tech or two, plus significant amounts of sysadmin and network admin time. Especially if it's 24/7 work, that seems completely reasonable if you figure you're getting much more than a decent jack of all trades person at $144k/yearly. (Of course, there's also the fact that $144k in the Bay Area, SF especially these days, is "meh, you can do better if you update your LinkedIn to indicate IT helpdesk as a skill". And that as someone earning $144k in SF, you'll be lucky to get 500 square feet of living space that's in your price range, albeit it's over a mafia front restaurant in Bayview because the Tenderloin is too gentrified these days). Of course, all of this is irrelevant if the MSP sucks balls, so if that's the case $12k is certainly too much.
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May 29, 2014 08:54
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Blackswordca, I've been reading your stories with a mix of incredulity and horror for a while now. Congratulations on getting out from under that poo poo. Remember to turn on audit trails just before you go out the door on your last day.
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May 29, 2014 09:06
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