|
One of our C-class people just brought one of my coworkers in to his office to show him Google Hangouts and how much better it was than our current solution Our current, very expensive, motion-tracking, self-zooming, multiple protocol integrated system we are almost done rolling out I want to be a fly on the wall when they tell our CIO to roll out Google Hangouts for the company
|
#
?
Jun 3, 2014 20:29
|
|
|
|
| # ? May 16, 2024 14:09 |
|
|
We're a nonprofit that did the Lync switch. It was pretty smooth sailing but you lose all the custom smileys and gifs such as awful emoticons from the lotus notes messenger  Vvv awful emoticons for goon coworkers was good times even if everything else about it was poo poo. ^^^ That will be us in 6 months to 2 years probably.
|
|
#
?
Jun 3, 2014 20:29
|
|
|
notwithoutmyanus posted:lotus notes messenger 
|
|
#
?
Jun 3, 2014 20:30
|
|
|
I thought sametime was pretty good back in the day.
|
|
#
?
Jun 3, 2014 20:31
|
|
|
A ticket came in: User: <User's name> Summary: <User's email address> Work Notes: <User's email address> All the other fields were blank or at their default. Thanks helpdesk, we'll get right on that.
|
|
#
?
Jun 3, 2014 20:40
|
|
|
So a ticket came in a month ago: One of the help desk guys reinstalled a printer for a user and left it at that. Today we find out that the printer was set it to Auto instead of B&W. So for a month they were printing colour. The accounting head is now threatening to sue us for the cost difference between B&W per page and Colour per page.
|
|
#
?
Jun 3, 2014 21:17
|
|
|
At our company that would be, roughly, a cent a page. How much was the user printing to have it be a lawsuit?
|
|
#
?
Jun 3, 2014 21:20
|
|
|
notwithoutmyanus posted:We're a nonprofit that did the Lync switch. It was pretty smooth sailing but you lose all the custom smileys and gifs such as awful emoticons from the lotus notes messenger We are migrating from Lync to sametime. Migrating, devolving, whatever. Our IT here is seriously the worst.
|
|
#
?
Jun 3, 2014 21:23
|
|
|
An e-mail came in...to every engineer in the parent company (probably 4000+ people). The originator was trying to send it to somebody whose surname began with 'All...' and managed to tag "All <company name> Engineers" too. He realised his mistake and sent out an explanation/apology later, but not before 40+ people around the globe hit reply all all asking why they'd recieved this mail and to be removed from 'the list'. Eventually corporate IT dissolved the whole contact group to turn the echo chamber off. 
|
|
#
?
Jun 3, 2014 21:40
|
|
|
jammyozzy posted:An e-mail came in...to every engineer in the parent company (probably 4000+ people). The originator was trying to send it to somebody whose surname began with 'All...' and managed to tag "All <company name> Engineers" too.
|
|
#
?
Jun 3, 2014 21:45
|
|
|
Helushune posted:Oh, I have. Several times even. They told me to fire up a VM and learn about Lync Server because we're a non-profit that doesn't like to spend money. They seem to think that this a reasonable solution to me having a panic attack about this. I sat through Global Knowledge's boot camps for the two Lync certifications, it was an inordinate amount of information to ingest in general, and not something to take up as a means to effectively deploy Lync. I'm not disparaging your abilities, at least not trying to, it's just not like other phone systems. I work with IP Office daily, as it's our internal system, and Lync 2010 we also have deployed with Enterprise voice. IP Office is much more pleasant to work with. If you must try learning Lync 2013, Lync Server 2013 Unleashed is a really good book and quickly glosses over the differences, then dives way down into how 2013 works. I'm about to re-take the 70-336 and 70-337 certs, last time I took them I felt like I'd been attacked by an intellectual Cassowary.
|
|
#
?
Jun 3, 2014 22:12
|
|
|
It amazes me when people hit reply-all to be removed from a list not realizing they are making the problem worse.
|
|
#
?
Jun 3, 2014 22:14
|
|
|
Helushune posted:Oh, I have. Several times even. They told me to fire up a VM and learn about Lync Server because we're a non-profit that doesn't like to spend money. They seem to think that this a reasonable solution to me having a panic attack about this. The E3 plan with a lync server, email hosting, and desktop licenses of office is like $5 a month per user for non profits. It comes with all the add ons too like archiving. You can be hands off on the server when Microsoft is hosting it. It's hard to beat that considering what you get for the money.
|
|
#
?
Jun 3, 2014 22:17
|
|
|
The talk of PBX made me assume Lync Voice, which is E4 and requires a not insignificant amount of on-site infrastructure. It's definitely not a simple product to deploy.
|
|
#
?
Jun 3, 2014 22:19
|
|
|
If you are deploying lync hybrid to do voice hire a consultant. That is a completely different job to learn. You are right about that Caged
|
|
#
?
Jun 3, 2014 22:27
|
|
|
Caged posted:The talk of PBX made me assume Lync Voice, which is E4 and requires a not insignificant amount of on-site infrastructure. It's definitely not a simple product to deploy. Truth. A single fully-featured Lync 2010 Standard (with Enterprise Voice) environment is: 4 Lync Servers 1 SQL Server 1 SIP Router 1 Session Border Controller Without Enterprise Voice: 3 Lync Servers 1 SQL Server It's pretty drat massive.
|
|
#
?
Jun 3, 2014 22:30
|
|
|
Lord Dudeguy posted:Truth. A single fully-featured Lync 2010 Standard (with Enterprise Voice) environment is: 3 Lync Servers 1 SQL Server 4 months of your time 8 bottles of mid-range scotch 3 prescriptions for progressively stronger anti-depressants
|
|
#
?
Jun 3, 2014 22:53
|
|
|
nitrogen posted:We are migrating from Lync to sametime. Sametime isnt entirely horrific. Its easy enough to use, doesnt require much configuration by the user, and is simple to fix 99% of the time. Perfect for non-computer people in a call center, maybe not ideal for wherever you are.
|
|
#
?
Jun 3, 2014 23:26
|
|
|
I just noticed today that the switches on our main subnet looked like this  and this probably explains how flakey the phones on the PoE switch were being. Now it looks like this  and all the devices seem happy I really wish we weren't stuck with a single network closet for a building with 150+ devices on it. Also that I wasn't stuck with a bunch of non-stacking 24-port switches. The only switch in our whole architecture that stacks properly is the PoE switch, and it only stacks with others of the sameish model, over HDMI (???)
|
|
#
?
Jun 3, 2014 23:27
|
|
|
lampey posted:If you are deploying lync hybrid to do voice hire a consultant. That is a completely different job to learn. You are right about that Caged We would be doing hybrid. I tinkered with the Lync Server 2013 installer and it wanted to touch a whole bunch of things in AD. Normally that wouldn't be a problem but our domain is something that's been "upgraded" since Windows 2000 Server and needs to be burned to the ground and rebuilt since so much of it is configured incorrectly. To give you an idea, the domain still has a primary domain controller hierarchy and we're purely a mix of 2008 R2 and Server 2012 R2 machines. Oddhair posted:I sat through Global Knowledge's boot camps for the two Lync certifications, it was an inordinate amount of information to ingest in general, and not something to take up as a means to effectively deploy Lync. I'm not disparaging your abilities, at least not trying to, it's just not like other phone systems. I work with IP Office daily, as it's our internal system, and Lync 2010 we also have deployed with Enterprise voice. IP Office is much more pleasant to work with. Thanks for the book recommendation, I'll take a look. Even if they do end up hiring someone else to do the initial set up, I will still be required to support it. Oh look, there's even a Kindle version! There's still a few more design and research meetings so hopefully I can persuade them to use something that I'm a little more comfortable with... Who am I kidding, I should just buy that book right now.
|
|
#
?
Jun 3, 2014 23:33
|
|
|
tehloki posted:it only stacks with others of the sameish model, over HDMI (???) Aaargh, Netgear! Really, 150 devices doesn't seem like enough to warrant more than one wiring closet - that's only ~20U of switches, patch panels, cable management etc. Sometimes the layout of a building will dictate where you have to put wiring closets due to distance limitations or the ability to only run one cable between an old and new part of it, but I don't think you'd gain much from spreading the switches out.
|
|
#
?
Jun 3, 2014 23:57
|
|
|
nitrogen posted:We are migrating from Lync to sametime. You're still using Outlook though, right? TBH I'd rather an Outlook/Sametime environment, because Sametime is awesome. We're slowly moving from Communicator to Lync, even though Lync is a massicely buggy piece of poo poo (on our network at least).
|
|
#
?
Jun 4, 2014 00:09
|
|
|
Sickening posted:I thought sametime was pretty good back in the day. Sametime is the only part of IBM's entire extended notes ecosystem thing that isn't garbage. Actually, I it works pretty well and I've never had an issue with it either when supporting it or when using it.
|
|
#
?
Jun 4, 2014 00:11
|
|
|
Helushune posted:We would be doing hybrid. I tinkered with the Lync Server 2013 installer and it wanted to touch a whole bunch of things in AD. Normally that wouldn't be a problem but our domain is something that's been "upgraded" since Windows 2000 Server and needs to be burned to the ground and rebuilt since so much of it is configured incorrectly. To give you an idea, the domain still has a primary domain controller hierarchy and we're purely a mix of 2008 R2 and Server 2012 R2 machines. I tried to set up Lync Server 2013 the other day to upgrade us from Office Communicator 2007 R2 and got stuck on step one of the AD upgrade wizard because our domain functional level was still at Sever 2000. Since then we've got it up to 2003 but all other attempts to upgrade to 2008 have failed and it looks like we may just have to recreate it all from scratch! Weeeeee!
|
|
#
?
Jun 4, 2014 00:51
|
|
|
A job offer came in... an in-law wants me to apply at his work, they do converged infrastructure vm stuff. I'm currently lead systems engineer at a hospital (read: the only IT guy for 500 lovely users) and he thinks I would be good either as their sole on site IT guy instead, or as a "sales engineer" who basically sells IT decision-makers at big enterprises on the technical side of things. I've never done phone sales but I sell my boss on things all day so it's not much of a stretch and I could wing it. Is all this a good idea? Maybe I could start working there and charge my current job double my wage for consulting when they need me.
|
|
#
?
Jun 4, 2014 01:54
|
|
|
Never hurts to apply and see what they have to say.
|
|
#
?
Jun 4, 2014 01:56
|
|
|
If your in-law will be working with you in any way that might be a horrible idea.
|
|
#
?
Jun 4, 2014 02:01
|
|
|
EAT THE EGGS RICOLA posted:If your in-law will be working with you in any way that might be a horrible idea. Oh I have nothing to do with the guy, no real history at all. I'll make a point not to embarrass him or anything but it's no biggie. Plus I'm IT and I think he's legal department.
|
|
#
?
Jun 4, 2014 05:25
|
|
|
I know of a database that is really bad. If two users try to submit an evaluation at the same time the database rejects one of them and accepts the other. The employee who made the database left the company and is now working as contractor for the company at like triple the pay. All the stories I hear about this database sound horrible.
|
|
#
?
Jun 4, 2014 08:27
|
|
|
SlayVus posted:I know of a database that is really bad. If two users try to submit an evaluation at the same time the database rejects one of them and accepts the other. The employee who made the database left the company and is now working as contractor for the company at like triple the pay. All the stories I hear about this database sound horrible. Is it an access database?
|
|
#
?
Jun 4, 2014 09:26
|
|
|
Zero VGS posted:A job offer came in... an in-law wants me to apply at his work, they do converged infrastructure vm stuff. I'm currently lead systems engineer at a hospital (read: the only IT guy for 500 lovely users) and he thinks I would be good either as their sole on site IT guy instead, or as a "sales engineer" who basically sells IT decision-makers at big enterprises on the technical side of things. I've never done phone sales but I sell my boss on things all day so it's not much of a stretch and I could wing it. How keen are you on selling and making commission? It's a very demanding job and can get stressful if you don't hit your targets.
|
|
#
?
Jun 4, 2014 09:40
|
|
|
My god, Interns. Two engineering interns started in my facility and I've seen them more in two days than I've seen anyone else in the month that I've been here. They've deleted files from production, they want special snowflake software, and are complaining non-stop about everything technically related. Only three little letters separate Printers from Interns
|
|
#
?
Jun 4, 2014 13:13
|
|
|
QuiteEasilyDone posted:My god, Interns. Interns are of course, more fuckable than printers. As they're interns, do they even need to make changes that affect production?
|
|
#
?
Jun 4, 2014 13:52
|
|
|
Westie posted:Interns are of course, more fuckable than printers.
|
|
#
?
Jun 4, 2014 13:55
|
|
|
KoRMaK posted:and can't sue over sexual harrasment. really? 
|
|
#
?
Jun 4, 2014 14:16
|
|
|
I just stumbled across a couple of pics from my desk side support days... 
ZetsurinPower fucked around with this message at 14:46 on Jun 4, 2014 |
|
#
?
Jun 4, 2014 14:42
|
|
|
spankmeister posted:really? Don't be getting any ideas now!
|
|
#
?
Jun 4, 2014 14:43
|
|
|
ZetsurinPower posted:I just stumbled across a couple of pics from my desk side support days... I heard this really funny joke one time...
|
|
#
?
Jun 4, 2014 14:44
|
|
|
How can you create a hostile work environment for someone who isn't technically employed there? When I was an intern they had me splice a cable into an active (low voltage, thankfully) wire just to see what would happen, because I needed the job for my degree and therefore couldn't quit.
|
|
#
?
Jun 4, 2014 14:44
|
|
|
|
| # ? May 16, 2024 14:09 |
|
|
Kurieg posted:How can you create a hostile work environment for someone who isn't technically employed there? Did they have you lick 9v batteries in your off time? Jesus you're lucky it was low voltage.
|
|
#
?
Jun 4, 2014 14:48
|
|
