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m.hache posted:How did they even get a 2008 R2 license? I'm going to assume either A. It was volume license with downgrade rights or B. They are shady as gently caress.  "
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Jun 18, 2014 00:16
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bitterandtwisted posted:
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Jun 18, 2014 06:07
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Knormal posted:Are all Dells this bad? We're starting to look at laptops for our next hardware refresh and the only two laptops on the state contract are a Dell and an HP. HP's looking better now... We still have 6410s in production, and almost all of our 6400s have been replaced 
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Jun 18, 2014 06:08
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Knormal posted:Are all Dells this bad? We're starting to look at laptops for our next hardware refresh and the only two laptops on the state contract are a Dell and an HP. HP's looking better now... No. All of the Latitudes I've worked on are ridiculously easy to work on. Most also have a manual online that shows you how to tear it apart. They also have a page that offers all of the drivers for some of their models in a convenient cab file, which simplifies importing into MDT for image deployment. Just stay away from the low end/budget lines like Vostro and you should be good.
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Jun 18, 2014 07:03
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TWBalls posted:They also have a page that offers all of the drivers for some of their models in a convenient cab file, which simplifies importing into MDT for image deployment.
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Jun 18, 2014 07:25
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Knormal posted:Are all Dells this bad? We're starting to look at laptops for our next hardware refresh and the only two laptops on the state contract are a Dell and an HP. HP's looking better now... Vostros all suck. The build quality is terrible on all the models I've worked on and superglue is a required tool for dealing with them. Latitudes are pretty good. The older D830 and E5500 models are especially easy to work on, and the former just lasts forever (we still have a bunch in use and they're about 8 years old).
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Jun 18, 2014 08:07
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Vostros were marketed as small business laptops. I.E. "too small to have a tech support department." I think they were designed with them being shipped back to Dell's home office every time they needed to be serviced as a preferred end goal.
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Jun 18, 2014 08:20
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Well yes, Vostros are pretty much babbys first laptop. They should not be used in any professional environment.
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Jun 18, 2014 08:43
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Make sure you bookmark this page too: http://en.community.dell.com/techcenter/enterprise-client/w/wiki/2065.dell-driver-cab-files-for-enterprise-client-os-deployment.aspx And Latitudes are truly great to work on and with, once you have beaten your Dell rep into submission to get the config you want.
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Jun 18, 2014 11:21
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Knormal posted:Are all Dells this bad? We're starting to look at laptops for our next hardware refresh and the only two laptops on the state contract are a Dell and an HP. HP's looking better now... The worst I had was some Averatec, I forgot what model though. Same deal, hard drive was mounted underneath the motherboard and I could not for the life of me figure out how to get it out. It seemed to me like it was intentionally difficult and of course there was no online documentation for it. I don't even remember what happened with that computer, I just remember I wasted about three hours on it and had to take a long break to cool myself down from the frustration.
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Jun 18, 2014 11:23
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My company just bought four hundred Vostro 3460s a year ago before I had any clout here. Only 6 failed this year, but tons of them are already falling apart and generally are starting to look like pieces of poo poo. Dell wants to charge $330 a unit to extend the warranty 
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Jun 18, 2014 14:05
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nzspambot posted:RAID 0 on the SBS server? CHECK Had a client doing the same thing. He had an exchange server, file server, web server, AD server, MSSQL server, MySQL server and much more all running off one SBS server. System took 15 minutes to boot up fully. I like to think when he was setting it up he looked at the server role page and just said to himself, "Better check all these boxes, never know when I will need one of them."
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Jun 18, 2014 14:39
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A report came in My manager looked at my solved tickets for today (He's got a new reporting tool) and found that i've only resolved 3. Sure, that looks shady as hell but i've not been doing my tickets, i've been helping the new guys with others, so i've explained that, all is cool. He then tells me we need to be solving 15 tickets a day. there's 10 of us on first line and we usually get 100 calls or so a day. I should probably make a maths joke somewhere.
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Jun 18, 2014 15:32
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I hate that poo poo. Now people will be creating bullshit tickets so they can keep making the metrics.
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Jun 18, 2014 15:35
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"GreenNight's coffee mug is empty." Impact: department, priority: 1, SLA: 15 minutes.
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Jun 18, 2014 15:40
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"Bowel movement, priority 1. 30 minutes"
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Jun 18, 2014 15:49
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anthonypants posted:That page is http://ftp.dell.com/ I love you. I had no idea this page existed and it will make my life so much easier. evobatman posted:Make sure you bookmark this page too: And also you. Geocities Homepage King fucked around with this message at 15:55 on Jun 18, 2014 |
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Jun 18, 2014 15:52
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So I just passed my 074-409 exam thanks to Microsofts free exam voucher and was looking for other certs to nab. Are recommended certs that I should go for? I can't really afford any in class courses (nor do I have the time to attend them) so hopefully something I can research in my own time and write an exam at a monitored testing center.
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Jun 18, 2014 15:55
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There is a certification thread, but what I'd do is go to the MS cert page and login. It will tell you what certifications you are closest to getting with as few tests as possible.
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Jun 18, 2014 15:56
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GreenNight posted:There is a certification thread, but what I'd do is go to the MS cert page and login. It will tell you what certifications you are closest to getting with as few tests as possible. Good call. I'm still waiting for my MCP logging information. Says it can take up to 7 business days for it to process.
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Jun 18, 2014 15:58
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GreenNight posted:I hate that poo poo. Now people will be creating bullshit tickets so they can keep making the metrics. I literally just made 3 tickets. All of them were for "user called and asked for x, passed the call to x". Like, there is no reason for me to make a ticket for that. The ticket is made, its in x's name. I'll put in a worklog that says I spent 1 minute (mandatory time requirements) passing the call, but there isn't a need to spam the user with emails, especially as an email gets sent every time a ticket is opened and another email when its resolved. E: I should probably mention that they recommended that we do that for every call from now on. dogstile fucked around with this message at 17:09 on Jun 18, 2014 |
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Jun 18, 2014 16:14
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m.hache posted:Good call. I'm still waiting for my MCP logging information. Says it can take up to 7 business days for it to process. Mine hasn't updated in months, even after 2 phone calls. Pretty pissed at this point.
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Jun 18, 2014 16:14
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AlternateAccount posted:Mine hasn't updated in months, even after 2 phone calls. Pretty pissed at this point. Well if I don't hear anything in the next week I'll give them a call. I want a print out of my cert.
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Jun 18, 2014 16:16
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A ticket didn't come in: Where's the computer for our new hire? They never gave me a ticket, I'll get one right now! oh we don't put in tickets for new hires. Then how do I know when we need to set one up? I just told you didn't I?
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Jun 18, 2014 16:16
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Great Beer posted:A ticket didn't come in: This is why we require tickets for all new hires. What's that? An new hire came in and you need a laptop NOW? Too bad! You'll get it two days from now. And we enforce this rule.
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Jun 18, 2014 16:19
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Great Beer posted:A ticket didn't come in: Dell talk - Vostros suck. All of them. And thank you for those links, everyone. You've made my life way easier.
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Jun 18, 2014 16:25
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RadicalR posted:This is why we require tickets for all new hires. What's that? An new hire came in and you need a laptop NOW? Too bad! You'll get it two days from now. Well we get a separate ticket for each provision item for a new user, which is only slightly better. So a separate ticket for a laptop, docking station, monitor, phone and then for each piece of software etc etc etc
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Jun 18, 2014 17:05
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Apparently I'm being fired today over Monday's DirectTV outage. The VP of HR was apologetic but told me I'd been warned that if any service went down I could be terminated. What happened is that the DirectTV tuners for the executive TVs all run through a box I didn't know about in an electrical closet I don't have access to. The electrical outlet died and the box shut off so all the tuners lost contact with the satellite. The DirectTV tech arrived around 1pm and got the building management to open the closet where he found the problem. He ran an extension cord to another room to get the box back up. I wasn't involved in the DirectTV install and up until Monday was not responsible for it. I probably should have known better, but still, this is ridiculous. It's only because the CEO wanted to watch the World Cup. If we'd lost TV on any other day he probably wouldn't have cared. The VP of HR said she's giving the CEO the day to cool down and maybe be in a better mood. I said "This is a publicly traded company with over $1B in assets. No one's employment should hinge on the CEO's mood." and she just shrugged her shoulders, probably because she's glad she's not the one in the crosshairs. I don't have any personal property here so I can leave at a moment's notice, but I refuse to resign until I have another job. They can drat well fire me if they want me gone. It's another absurd employment crisis for me, in a long career punctuated by absurd employment crises. It would be a revelation to be judged for once on my goddamn job performance. After over a decade in I.T. management it sickens me a bit to think that people believe I'm bad at my job because the drat TV signal went down.
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Jun 18, 2014 17:35
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That's some bullshit. At will states, yay. You need to work at a smaller org where you actually loving matter and it's harder to get rid of you at a moments notice.
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Jun 18, 2014 17:37
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gently caress, that sucks. Sorry to hear about that, DT. 
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Jun 18, 2014 17:39
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Dick Trauma posted:Apparently I'm being fired today over Monday's DirectTV outage. The VP of HR was apologetic but told me I'd been warned that if any service went down I could be terminated. I am so sorry. At the same time I can't help but laugh because of the sheer absurdity of it all. Then that just makes feed bad for laughing.
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Jun 18, 2014 17:40
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I know you won't say but man I'd love to know which company this is that is ran by a literal child
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Jun 18, 2014 17:42
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That's poo poo news Dick Trauma. I know it's said way to often here without consideration to the cost but I would think getting a lawyer could pay for itself and then some.
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Jun 18, 2014 17:46
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That's a shame, Dick. My condolences. So we went to check some kiosks in the airport and it turns out that not only did a power outage last long enough to drain all the UPSes, it managed to gently caress up the overhead screens, and what's more, all of the kiosks have been blocked by our ISE system despite having submitted all nineteen MAC addresses almost a month ago for the white list. Our network operations team is a real piece of work. Requests take forever and often just get ignored if managers aren't brought in. If we don't provide undeniable proof that we've done all the client side troubleshooting that we can, getting them to even just check a switch is goddamn impossible.
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Jun 18, 2014 17:50
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BaseballPCHiker posted:That's poo poo news Dick Trauma. I know it's said way to often here without consideration to the cost but I would think getting a lawyer could pay for itself and then some. Hard to say, none of that is documented, just words from an HR drone.
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Jun 18, 2014 17:51
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GreenNight posted:Hard to say, none of that is documented, just words from an HR drone. True, if it is documented that the DirecTV malfunction is the reason for the firing though he might have a case. Even if it isn't just letting a company know that you've hired a lawyer could be enough to get a settlement. Just really sucks for Dicktrauma though. I was so happy for him when he moved to this job.
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Jun 18, 2014 17:53
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BaseballPCHiker posted:True, if it is documented that the DirecTV malfunction is the reason for the firing though he might have a case. Even if it isn't just letting a company know that you've hired a lawyer could be enough to get a settlement. Just really sucks for Dicktrauma though. I was so happy for him when he moved to this job. The root cause of the issue was an electrical outlet that died. That's still not IT. Still, at this point he's pretty much done. Even if Mr. CEO comes around and realizes his mistake, it's pretty much proof that he's out to get DT for something anyway, which means time to get the gently caress out anyway.
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Jun 18, 2014 17:57
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Dick Trauma posted:Apparently I'm being fired today over Monday's DirectTV outage. The VP of HR was apologetic but told me I'd been warned that if any service went down I could be terminated. I would make a wrongful termination claim. Its a large company, they will settle. So you are being warned that you are going to be fired? That is definitely a first for me. I have seen people being warned that they are being laid off before... but fired? Seems like someone prodding you into quitting.
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Jun 18, 2014 17:57
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Jesus Christ, Dicks pod went from golden and glittering to shattered in a ceptic tank super quickly Sucks to hear man. e: I can't help but feel that, now that blackswordca's got a new job, that it's now a vicious cycle leading back to Dick Trauma Migishu fucked around with this message at 18:02 on Jun 18, 2014 |
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Jun 18, 2014 17:59
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DT you don't report to the CEO do you? If not, why isn't your boss or your some one in your chain calling bullshit on this manchild?
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Jun 18, 2014 18:03
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