Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
  • Locked thread
Shimrra Jamaane
Aug 10, 2007

Obscure to all except those well-versed in Yuuzhan Vong lore.
Have any of you veteran drivers ever come up to the door only to see some sicko freak loving a dog across the room?

Adbot
ADBOT LOVES YOU

Morally Inept
Mar 5, 2012

by XyloJW

Shimrra Jamaane posted:

Have any of you veteran drivers ever come up to the door only to see some sicko freak loving a dog across the room?

This!

SlayVus
Jul 10, 2009
Grimey Drawer

Morally Inept posted:

Is there a difference when you tip via the credit card that you sign (ie. add the tip to the total) or cash?

How does the management know that I tipped the guy 4 bucks or 1 buck?

Do you need to tell the boss how much I tipped you if it was in cash?

Which would you rather get tipped from: cash or credit card bill?

Does the store get some of your tip?

Why does Dominoes and Pizza hut charge you a delivery fee that doesn't even go to the driver?

I don't have to report the cash, but they automatically know the tip amount when you use a credit card. You wrote it on the slip. I have to give the slip to them and they put it in the POS when take my cash from all the deliveries that I went on.

At the end of the night when I clocked out I had to report all my tips. So that they could pay me less when I made more than minimum calculated when I was out delivering. By Georgia law, not sure of other places, you have to at least pay minimum wage. Even if a waiter makes 2.15$ an hour, tips calculated, if they don't make $7.25 an hour WITH tip you have to make up the difference.

I am supposed to, but I would only report like 1/2 of my cash tips.

CASH

No

It does go to the driver, BUT NOT ALL OF IT. THe $2.50 Dominoes charges, only a $1 goes to the driver. The $2 Pizza Hut charges, only $1 goes to the driver. THIS IS ONLY IF THE DRIVER USES THEIR OWN VEHICLE. If it is a company vehicle, nothing goes to the driver. This is also calculated into the minimum wage. If I go on 4 deliveries in 50 minutes I would make over minimum wage for that 50 minutes. $4.50 while delivering + $4 in 50 minutes equals like $9+ an hour. But it's also calculated over the whole night.


TL;DR Tip Cash PLEASE TIP.

Pewdiepie
Oct 31, 2010

Morally Inept posted:

Is there a difference when you tip via the credit card that you sign (ie. add the tip to the total) or cash?

How does the management know that I tipped the guy 4 bucks or 1 buck?

Do you need to tell the boss how much I tipped you if it was in cash?

Which would you rather get tipped from: cash or credit card bill?

Does the store get some of your tip?

Why does Dominoes and Pizza hut charge you a delivery fee that doesn't even go to the driver?

Dear Dogfucker retard, step back and think about how tips might work, for a second, and also possibly ponder the reason why delivery drivers keep receipts.

Morally Inept
Mar 5, 2012

by XyloJW

swamp izzo posted:

Dear Dogfucker retard, step back and think about how tips might work, for a second, and also possibly ponder the reason why delivery drivers keep receipts.

Ok, idiot, tell me how this isn't something that would be considered a good question? I know how tips work but my fear is that if I give the guy his tip on the credit card receipt then he can't at least pocket the money and say that he got tipped less so that they don't f him at work when they take it from him or add it towards his minimum wage. I'm trying to help these people who drive countless miles for pennies AND deal with some scummy people who either don't tip or appreciate them for what they do.

The person before you said it clearly TIP CASH if you can so that he can keep 50% and not have it taken out of his minimum hourly wage.

Pewdiepie
Oct 31, 2010

You're real high and mighty for a man who fucks dogs for a living.

carpDiem
Jan 1, 2014
I delivered pizza for a while many years back, at a place that no longer exists.

Approaching unfamiliar places: I was delivering before everybody had GPS, so we just did it the old fashioned way: looked at a drat map. We had a map of our delivery area posted to the wall. If delivering to an area that was confusing or new, we would quote a longer delivery time (the delivery drivers were often taking the orders at my store).

Related advice: Have a flashlight for people who don't leave their lights on and have no clear path to the door.

Tips: Like everybody says, tips range and depends on where you are. You will get tipped better on average if you're nice. Be nicer to the people who have shown they tip well. People who tip well, then get their delivery faster than expected next time, will continue to tip well.

The wealth of the tipper doesn't necessarily affect how well they tip. Generally, though, college students and people in really rich neighborhoods tip terribly. People in poor neighborhoods are pretty inconsistent. We used to have repeat customers who were super broke, and we'd bring them free bread sticks or something, and they'd tip really well when they could.

In general, most people throw two or three bucks at you no matter the size of the order. Good tippers tip 20% or $5, whichever is more.

When people don't tip at all, or give you a dollar, then make sure to always put them last on your delivery list, tell them the wait time is way longer than it really is, do whatever else you can to discourage them from ordering without getting in trouble. Don't be an obvious jerk to them when you come to their door, though, because some people think that's funny. It bugs them way more when you're nice to them.

Gas and other costs: When I was delivering (15 years ago), the tips more than made up for gas. But not for repairs. In the end, I had to quit the job because my car broke down one too many times and I couldn't afford to fix it. I haven't owned a car since.

Weird poo poo: What's funny is that none of it ever seemed weird at the time. We'd get people answering the door barely clothed. We'd just deliver their pizza and not bat and eye and they'd never do it again. There were plenty of people who would sexually harass delivery drivers-the gender of customer and driver didn't matter. We would blacklist them. We got weird tips sometimes. Lots of people would offer to tip us in pot or beer. One guy got a box of porn as a tip. I delivered to a bunch of drunk dudes who tried to get me to take a fishing pole as a tip because they didn't have enough cash.

I never personally encountered anyone having sex when delivering.

Credit card vs cash: There is no difference. This is true in any tipping situation (unless your employer steals tips from you, and you need to hide the mount you got). I preferred credit card tips, because people were more likely to tip better (it's like their brains can't do math when they're trying to figure out your cash tip).

EDIT: I'm sorry, I forgot about the crappy states where your tips count towards meeting the minimum wage requirements! If you live in a state that does that, then always pay tips in cash. I live in Washington state, where employers are required to pay you minimum wage in addition to any tips you get. For the answers below, keep in mind this is how it works in a sate like mine.

How does management know what was tipped Management doesn't always care. Some places report your tips to the IRS for you. Some places let your managers take some of your tips. Some places require that you pool your tips and then share them evenly with other employees. The only way they can know what you were tipped is if it was done with a credit card. If the place requires that your report your cash tips, then they have to take your word for it.

Does the store get some of your tip?It shouldn't. Any place that takes tips from their employees is a bad place and no one should work there if they can help it.

Delivery fees: I don't know about Dominoes and Pizza Hut. We had a delivery fee that the delivery drivers kept (it was to help cover gas). There are some delivery places that have their employees deliver with company cars; I could see a delivery fee being used to pay for maintenance on those cars.

Unasked for advice: Carry mace. I never came close to using it on a person, but I almost had to use it on a dog (I love dogs, but they are not all friendly, and people will leave dangerous dogs out in the yard even when they're expecting a delivery person).

Turning on your blinkers does not mean you can park in an illegal spot. You can still get ticketed or towed.

If you have a coupon you can offer to a customer to get them free stuff or a discount, then do it. They will be more likely to tip better.

Help the non-delivery staff. Just when you're not busy, pick up a little, wipe off some counters, help make pizzas, bus the tables, whatever. They will be more likely to share their tips with you (if people running the registers get tips), and the kitchen staff will be more likely to get your orders up quickly so you can deliver them in a more timely manner.

If you need extra hours, just start showing up early when you know it's probably going to be busy. The boss might not say ahead of time he needs you, but if you're there and the customers are waiting, then he's more likely to let you start early.

carpDiem fucked around with this message at 02:51 on Mar 7, 2014

Morally Inept
Mar 5, 2012

by XyloJW

swamp izzo posted:

You're real high and mighty

I'm glad you realize I'm real high and mighty. Few realize my potential.

Eighty Seven
Jun 4, 2010
Pizza customer here.

I, very seldom order pizza. When I tip, I usually calculate 20% of the bill rounded up to the nearest whole dollar final cost. I work on my own cars, so I know how much maintenance can cost, especially when your car is part of your job.

What is the average* tip based off of, usually? Percent, like a restaurant, or flat fee as a "Thank you for bringing it to me"? I won't change my tipping habits, just curious.

Alleged dogfucker brought up giving some of your tips you have received to your boss. Don't do this. It's illegal, as far as I know and definitely a reason to find a new job and a lawyer.

*Or industry customary

iajanus
Aug 17, 2004

NUMBER 1 QUEENSLAND SUPPORTER
MAROONS 2023 STATE OF ORIGIN CHAMPIONS FOR LIFE



From Australia, the land of very seldom tipping (since we have decent minimum wages):

When I was delivering for Dominos the pay rate was $10ph +$1.28 a delivery, which contrasts with $16.37 which is the minimum wage for the country. People would generally just tip the change (assuming it was only a couple of dollars), and the odd person would throw a bit extra in. The payoffs came when you hit onto a bunch of drunk people having a party, since they'd all throw money at you and you could snap up anywhere up to a $50 tip on an order (that was a very good day :D). Normally I made $30-$40 a night in tips, but that wasn't normal - some of the guys barely got anything. The key was in how to give people change - if you start counting coins out people tended to just go "gently caress it, keep it" after 5 seconds. Tips, as they should be, are all yours.

It was fun work but not really profitable, considering petrol etc. Screaming around the backstreets at night was fun, and you quickly learn how to replace a tire and do basic car maintenance as well. It was also interesting how quickly I learned every street in my area - I had a street directory but almost never needed it.

There were plenty of weird people, such as one guy who always ordered 1 pizza at 5pm each Thursday and answered the door in his boxers (I'll take it as a compliment)...

Silver Nitrate
Oct 17, 2005

WHAT
How does one approach unfamiliar places?

Get a map. The phone book usually has a good one in it. gently caress your GPS. Knock on door, ask for money. Bring a flash light. If your turn around twice, you are lost, call store or customer for help.

How does tipping usually run?

Good enough to keep you from walking out, bad enough that you will be poor as gently caress.

Will gas outweigh the benefit of tips?

Caveliers suck. Hope you have money to fix it.

Any really weird poo poo happen to you guys that have delivered before?

Yeah. I got a gun pulled on me once. I've been barfed on, pissed on, had fireworks thrown at me, been felt up, etc.

I did it for five years it loving sucks. Your car will break down. You will go through tons of tires. People treat you like poo poo.

randomidiot
May 12, 2006

by Fluffdaddy

(and can't post for 11 years!)

SubjectVerbObject posted:

I haven't delivered for a while, but I would be interested to know how places deal with cash drops. When I worked for PJ's, we couldn't carry more than 20$ in cash, so every time you went back in they had a drop box that you could put extra cash in, kinda like a locker with a slot that you could put your own lock on. When all the drivers were out, the store staff would go fishing and see what they could pull out of the slots. Fun times.

The Pizza Hut I work at doesn't have drop boxes - they're not at any store in this franchise (about 30 stores).

Instead, we cash out after every trip. We're expected to find a hiding place in our car for our tips. :sigh:

(I worked for PJs for awhile too, I'm familiar with the wall of boxes... and people going fishing - newer stores have much smaller slots in the wall of boxes)

Eighty Seven posted:

What is the average* tip based off of, usually? Percent, like a restaurant, or flat fee as a "Thank you for bringing it to me"? I won't change my tipping habits, just curious.

Percent like a restaurant, or $2, whichever is greater, is what I consider to be a reasonable tip from a customer.

If the driver is rude, you can throw the $2 minimum out the window. I always smile at the door, and always chat a little - it seems to help my tips a bit (I have the highest average in the store).

Morally Inept posted:

Is there a difference when you tip via the credit card that you sign (ie. add the tip to the total) or cash?

How does the management know that I tipped the guy 4 bucks or 1 buck?

Do you need to tell the boss how much I tipped you if it was in cash?

Which would you rather get tipped from: cash or credit card bill?

Does the store get some of your tip?

Why does Dominoes and Pizza hut charge you a delivery fee that doesn't even go to the driver?

Credit card tips are automatically reported as income. But other than that, no real difference - I get it in cash either way.

Legally speaking, yes, I have to report cash tips to my boss (or specifically, to the point of sale system when I clock out). That said, I don't know anybody who accurately reports cash tips. Most waitstaff report just enough to keep them off the store radar (i.e. enough to bring them to 7.25/hr instead of 2.13/hr) - assuming their CC tips don't bring them up that high.

The majority of my orders are credit card orders, and of those, I'd say about 75% of them put the tip on the card.

Cash tips are preferred by some, since some people don't report all of their cash tips. Personally, I don't really care. I use my debit card to pay for nearly everything, including when I eat out - partly because it makes it so much easier to keep track of what I'm spending money on. Everything that winds up in my checking account is reported, in case I get audited.

Papa John's also charges delivery. As to why - greed, plain and simple. In 2001, I made $7.50/hr as a driver (flat rate), plus 69c per delivery - and no delivery fee. Today, I make $5.50/hr while on delivery (most chain stores pay around $4/hr) and $7.25/hr while inside the store, plus $1.10 per delivery.. and my store charges a $2.50 delivery fee. In 2001, I was paying $1.25 or so for a gallon of gas; today I'm paying closer to $3.50.

Silver Nitrate posted:

Good enough to keep you from walking out, bad enough that you will be poor as gently caress.

Really depends on the store. At the store I'm currently working at, my tip average is around $5, and the store is reasonably busy.

I definitely don't have an overflowing savings account, but I make enough to have cable TV + HBO + 75mbit fiber internet, plus rent, plus a car payment, plus a nice cell phone with unlimited everything (Nexus 5 + T-Mobile), and still put a little bit away. I do the majority of my own car work though, and generally drive pretty mellow.

I'm definitely the exception though.

randomidiot fucked around with this message at 09:51 on Mar 7, 2014

Lobsterpillar
Feb 4, 2014
I never worked on delivery, but I did work for 6 years in store and had to answer complaints and cash out the drivers at the end of the night. Thankfully tips were never an issue because hardly anyone tips in New Zealand, so as long as the drivers were giving correct change and getting the money from the customer, our boss let you keep all the tips.

One weird complaint we had was from a delivery to a motel at ~10pm on a sunday night. We got a call from the motel owner (it was a motel client who ordered) complaining that the delivery drivers car was too loud and some people have work in the morning this is a disgrace etc. etc.
It turns out the guy who delivered there had a souped up car which he left idling for ~5 minutes while he delivered the pizza. Not much I could do about that, but if you have a loud car be prepared to hear complaints about it.

It also pays to be familiar with the food you are delivering - so you can take a look at the pizza you just delivered and say 'no, this pizza does not have meat on it' if the customer INSISTS you check before they pay you.

Grenade Gazelle
Apr 19, 2007
My first job was delivering pizzas. I got a Thomas guide for my town. They're inexpensive and neat little books. I would grab my orders and then quickly map out the most efficient order to deliver. It just took a little practice to get used to it. I learned my way around pretty quickly, and could tell you how to find most things in that area of town now.
Usually I was only tipped a dollar or two, but once I got a 12 dollar tip from a rich girl. That was nice. I got hit on a little bit too, which was uncomfortable, but nobody messed with me otherwise. I'm a girl and some of the neighborhoods were pretty shady, so there's that. But you'd know more about your town than I do, so I can't say if you'd get messed with. Seconding the flashlight thing. And don't forget to keep your cell charged in case you have trouble finding an apartment or something and you need more specific directions.
That's about all I can think of really. It was a long time ago.

fake edit: oh, yeah. Soda bottles. Carrying soda bottles was annoying. We weren't given anything to carry them in (cheapskates), so if there was more than two, it was awkward. I would maybe buy one of those reusable cloth grocery bags they sell just about everywhere now and use that. Most places they're just a few bucks and you can get one without brand names on it.

GORDON
Jan 1, 2006

by Fluffdaddy
How can they justify firing you for getting robbed?

Why can't you then sue them for exposing you to an unsafe salutation?

spwrozek
Sep 4, 2006

Sail when it's windy

So if I always just tip $5 (order is usually a pizza and something else since it seems like most places have a min order now) am I good? That is what I do now.

photomikey
Dec 30, 2012

GORDON posted:

How can they justify firing you for getting robbed?

Why can't you then sue them for exposing you to an unsafe salutation?
We never had anybody get robbed, but it was urban legend that if you got robbed, you'd be fired. I assume it is to curb the urge to deliver your last pizza of the night and then be "robbed" of your entire bankroll by a friend.

Silver Nitrate
Oct 17, 2005

WHAT

spwrozek posted:

So if I always just tip $5 (order is usually a pizza and something else since it seems like most places have a min order now) am I good? That is what I do now.

Yeah, you're cool. :D

Gin and Juche
Apr 3, 2008

The Highest Judge of Paradise
Shiki Eiki
YAMAXANADU

GORDON posted:

How can they justify firing you for getting robbed?

Why can't you then sue them for exposing you to an unsafe salutation?

You say that as though the average driver is able to sue.

We had one guy deliver a pizza, small guy, got harassed by a group of guys in a really shady neighborhood. But he was able to take care of his order and drive back to the store.

Well wouldn't you know it his next delivery was straight back to the same neighborhood. And despite protests from himself and others he was made to go anyway. You can guess how that turned out.

Tenchrono
Jun 2, 2011


spwrozek posted:

So if I always just tip $5 (order is usually a pizza and something else since it seems like most places have a min order now) am I good? That is what I do now.

You're a better tipper than 80% of people that order for delivery.


Regarding the being fired for being robbed part. There was recently a driver that was robbed in Cincinatti and a certain red roofed pizza company fired him because he lost about $150 since he never used his drop box and carried all his cash on him and then proceeded to get robbed. You sign a money agreement when you get hired stating that you'll be responsible for all cash that you receive and that you may think losing $20 isnt that big of a deal but when its coming out of the stores pocket it quickly turns into one.

GORDON
Jan 1, 2006

by Fluffdaddy

Gravel Gravy posted:

You say that as though the average driver is able to sue.


Plenty of lawyers who would sue the store for monetary damages and take 50% of the award as pay.

Also, I can't believe I said "salutation" instead of "situation." I can't even blame smartphone autocorrect for that one.

One More Fat Nerd
Apr 13, 2007

Mama’s Lil’ Louie

Nap Ghost
I delivered pizza for Papa Johns in SC for about 4 years between 2001 and 2005.

If you are delivering in a bad area... DONT. My area was a bad area. Many drivers were robbed in my area, it happened usually 3-4 times a year, usually very routine, more often with female drivers than dudes. When I was robbed, rather than committing traditional armed robbery like a sane person (produce weapon, request money, recieve money, exit stage right), the robbers had a different, stupid, plan. They had broken into an abandoned house, one met me at the door and pretended to check his pockets for money. The other popped out from behind the carport and quietly bashed me in the back of the skull with a crowbar.

A coworker was ambushed getting out of his car by a teenager with a baseball bat and got a concussion. The person who ordered the pizza saw it happen from their window. All the kid took was the pizza. Said he started eating it while he was running away. It was 2pm on a weekday. It's been 10 years since that and as far as I've been told that PJ's STILL doesn't deliver to that apartment complex.

A good friend of mine managed a Papa Johns near my area, in a separate but equally bad chunk of town, for years and years. He was robbed at gunpoint three times. The third time he was shot and killed. Seriously, don't loving deliver pizza or even work at a pizza place in a lovely area. MOST criminals won't kill you for petty cash but some of them are legit retarded and don't realize how crime is supposed to work. And I mean legit retarded, the guy who shot my friend had a 66 IQ and had robbed 5 businesses in 48 hours, including the same goddamn hotel twice in one night. I think he got hold of a gun and decided he was now immune to the police.

Seriously I can't stress this enough. The job is fun and easy and the money can be very good but it's not worth your life. The economy for a lot of poor areas was bad ten years ago and has only gotten worse. Desperate people get stupid. Either deliver in a reasonably nice area or get a different job.

I also delivered to like 4 different brothels, which the ladies at actually tended to tip well, as well as freelance hookers in roach motels who did not tip so well, and in one instance didn't have the money (7 dollars!!) and offered sex instead. I just gave her the pizza and ate the cost from my tips. I figure she needed it. That's the only time I was straight up offered sex, though I was given phone numbers a few times.

If someone shows up to the door naked, keep in mind that even if they're hot, they're probably really hosed up in some way, either on drugs, or just a goddamn psycho. Look but don't touch.

Keep a gas can in your trunk and get good at changing tires, or get AAA and hope they're fast. Be prepared to replace your brakes, a lot.

Keep a stockpile of non-perishable extras (soda etc) in your car at all times in case you or someone else screws up an order.

Keep track of how much you're actually making in tips, don't trust your management to actually cash you out accurately. Assume all managers and assistant managers are thieves until proven otherwise.

Lie to your insurance if you get in an accident while on the job.

Race does not matter as far as tips go. Age and general income level do. Most older folks either have fixed incomes and/or a limited understanding of the current cost of living. Learn where they live and avoid those runs.

If you're in a rural area you want to get some method to handle dogs. A coworker kept dog treats in his pocket at all times to appease angry mutts.

If you can possibly avoid taking a mass order to a church, avoid it. If you know one is coming up soon take extra time on a run beforehand, stop at a gas station, go home and take a long poo poo, leave it for some other poor bastard. I worked mornings for a year and made a lot of church runs. I NEVER got a tip from a church order. Always a check for the exact amount and then a (usually tiny and incredibly cheap) bible. I cleaned out my backseat at one point and had double digit bibles back there. Most of the time I was also informed that the very fact that we were charging the church was scandalous, clearly we should give the pizza out of the good of our hearts. I went all angry internet atheist for years based largely on how stingy and utterly loving entitled the local churches were. I'm better now, mostly.

Frostwerks
Sep 24, 2007

by Lowtax

One More Fat Nerd posted:

I delivered pizza for Papa Johns in SC for about 4 years between 2001 and 2005.

If you are delivering in a bad area... DONT. My area was a bad area. Many drivers were robbed in my area, it happened usually 3-4 times a year, usually very routine, more often with female drivers than dudes. When I was robbed, rather than committing traditional armed robbery like a sane person (produce weapon, request money, recieve money, exit stage right), the robbers had a different, stupid, plan. They had broken into an abandoned house, one met me at the door and pretended to check his pockets for money. The other popped out from behind the carport and quietly bashed me in the back of the skull with a crowbar.

A coworker was ambushed getting out of his car by a teenager with a baseball bat and got a concussion. The person who ordered the pizza saw it happen from their window. All the kid took was the pizza. Said he started eating it while he was running away. It was 2pm on a weekday. It's been 10 years since that and as far as I've been told that PJ's STILL doesn't deliver to that apartment complex.

A good friend of mine managed a Papa Johns near my area, in a separate but equally bad chunk of town, for years and years. He was robbed at gunpoint three times. The third time he was shot and killed. Seriously, don't loving deliver pizza or even work at a pizza place in a lovely area. MOST criminals won't kill you for petty cash but some of them are legit retarded and don't realize how crime is supposed to work. And I mean legit retarded, the guy who shot my friend had a 66 IQ and had robbed 5 businesses in 48 hours, including the same goddamn hotel twice in one night. I think he got hold of a gun and decided he was now immune to the police.

Seriously I can't stress this enough. The job is fun and easy and the money can be very good but it's not worth your life. The economy for a lot of poor areas was bad ten years ago and has only gotten worse. Desperate people get stupid. Either deliver in a reasonably nice area or get a different job.

I also delivered to like 4 different brothels, which the ladies at actually tended to tip well, as well as freelance hookers in roach motels who did not tip so well, and in one instance didn't have the money (7 dollars!!) and offered sex instead. I just gave her the pizza and ate the cost from my tips. I figure she needed it. That's the only time I was straight up offered sex, though I was given phone numbers a few times.

If someone shows up to the door naked, keep in mind that even if they're hot, they're probably really hosed up in some way, either on drugs, or just a goddamn psycho. Look but don't touch.

Keep a gas can in your trunk and get good at changing tires, or get AAA and hope they're fast. Be prepared to replace your brakes, a lot.

Keep a stockpile of non-perishable extras (soda etc) in your car at all times in case you or someone else screws up an order.

Keep track of how much you're actually making in tips, don't trust your management to actually cash you out accurately. Assume all managers and assistant managers are thieves until proven otherwise.

Lie to your insurance if you get in an accident while on the job.

Race does not matter as far as tips go. Age and general income level do. Most older folks either have fixed incomes and/or a limited understanding of the current cost of living. Learn where they live and avoid those runs.

If you're in a rural area you want to get some method to handle dogs. A coworker kept dog treats in his pocket at all times to appease angry mutts.

If you can possibly avoid taking a mass order to a church, avoid it. If you know one is coming up soon take extra time on a run beforehand, stop at a gas station, go home and take a long poo poo, leave it for some other poor bastard. I worked mornings for a year and made a lot of church runs. I NEVER got a tip from a church order. Always a check for the exact amount and then a (usually tiny and incredibly cheap) bible. I cleaned out my backseat at one point and had double digit bibles back there. Most of the time I was also informed that the very fact that we were charging the church was scandalous, clearly we should give the pizza out of the good of our hearts. I went all angry internet atheist for years based largely on how stingy and utterly loving entitled the local churches were. I'm better now, mostly.

At least you got a bible. I got the loving book of mormon.

One More Fat Nerd
Apr 13, 2007

Mama’s Lil’ Louie

Nap Ghost

Frostwerks posted:

At least you got a bible. I got the loving book of mormon.

Not a lot of mormons in my area. Lots and lots of southern baptists. For some reason I assume that Mormon families wouldn't be stingy, tell me if I'm wrong, but I'm not at all surprised the churches are.

randomidiot
May 12, 2006

by Fluffdaddy

(and can't post for 11 years!)

Thankfully the only robbery attempts I've had.. one was scared off by someone else who lived in the apartment complex, and the other was just dumb as rocks. Kid reached into an open window and tried to open the passenger door (I had an aftermarket alarm, and had asked the installer to program it to lock the doors when I started the car). I rolled the window up on his arm and started to drive off. It's amazing how fast someone goes from hardass to bawling their eyes out after being dragged about 100 feet across a parking lot.

I did learn that the Papa John's I worked at was the only place that would deliver to an entire street - nobody, not even mom and pops, or Dominos, or Pizza Hut, would go there. I was reminded of this about once a month by people thanking me for delivering to them. When we did get robbed, we'd blacklist the property for a week. :sigh:

One More Fat Nerd posted:

If you are delivering in a bad area... DONT. My area was a bad area. Many drivers were robbed in my area, it happened usually 3-4 times a year, usually very routine, more often with female drivers than dudes. When I was robbed, rather than committing traditional armed robbery like a sane person (produce weapon, request money, recieve money, exit stage right), the robbers had a different, stupid, plan. They had broken into an abandoned house, one met me at the door and pretended to check his pockets for money. The other popped out from behind the carport and quietly bashed me in the back of the skull with a crowbar.

Keep a gas can in your trunk and get good at changing tires, or get AAA and hope they're fast. Be prepared to replace your brakes, a lot.

Keep a stockpile of non-perishable extras (soda etc) in your car at all times in case you or someone else screws up an order.

If you can possibly avoid taking a mass order to a church, avoid it.

One driver I worked with (at PJ's) had an order to an apartment.. in the same complex he lived in. It was one we didn't really like going to, but it was sandwiched between two very nice properties. It was to the building next to the one he lived in.

He was greeted with a shotgun. Got tied up and gagged; they took off in his car. They'd broken into a vacant apartment; coworker made enough noise slamming his head into the wall that the neighbors called the police for a noise complaint, who showed up eventually (about 2 hours later - Dallas PD has left a very bad taste in my mouth for many reasons; this was one of the big ones). DPD actually found them a few hours later, they were still driving around with the car topper on the car. Car was pretty much totaled by then, they'd hit a ton of poo poo (and he only had liability, on a car he still owed a decent amount of money on, so welp...)

For some bizarre reason that nobody could figure out :haw: the driver quit once he got a ride back to the store, and moved across the state to live with family. :smith:

Sodas are very perishable if you're driving during warmer months. Don't keep them in your car. Nobody wants to drink a 140 degree soda, and they will explode if you leave them your car in the summer.

Gas can in the trunk is asking for a fire if it's ever been used. Learn how to read your gas gauge instead.

Brakes - I have to do them about every 30-40k miles, doing delivery 5 days a week. Clutches about every 100k. Learn how to use momentum and how to brake gently, and learn how to do your own brakes (fronts are super easy; rears range from irritating to a pain in the rear end, depending on disc vs drum, but rears do like 10-25% of the braking on most cars).

In 14 years of this lovely job, I've had to change a tire twice. Once after nailing a curb when I hit a patch of ice (and as it turned out, the tire was the least of my worries), once about 6 months ago when I ran over a goddamn bolt. No idea where the hell it came from, but it punched a 1/2" hole through the tire.

I agree on church orders; by and large you either get stiffed or get a tip so small that it may as well have been a kick in the balls. The worst was the baptist megachurch I used to deliver to; you'd often get "your tip is 'get a real job'" from them. Or $1 for a $200 order.

randomidiot fucked around with this message at 07:13 on Mar 12, 2014

Rick Rickshaw
Feb 21, 2007

I am not disappointed I lost the PGA Championship. Nope, I am not.
A buddy of mine delivers for a pizza joint and a courier that delivers for various restaurants / small businesses that offer delivery of their products (he cleaned up delivering flowers on Valentine's Day).

He has occasional big scores, like the aforementioned Valentine's Day, but I can't imagine his average hourly income (hourly wage + delivery fee + tips) is much more than minimum wage. He definitely gets shafted on tips a lot, such as when he posted a video which featured him showing 10 receipts from one night and only one had a tip - which was 50 cents.

Some choice photos:



Apparently that $108 order is a regular Thursday tradition. No tip, every Thursday.

SlayVus
Jul 10, 2009
Grimey Drawer
Well, that guy sure gave him is two cents on the situation. :v: Never come back.

Apparently, tippers in Halifax, Nova Scotia, Canada are bad tippers. The food at Hamachi Kita Sushi & Asian Flare must be good though.

SlayVus fucked around with this message at 16:11 on Mar 13, 2014

Tahm Bwady
Aug 7, 2008

Its 1 thing to jump and be able to land on 2 feet but I had no idea I was landing in Heaven.Hope all is well on this good Friday
In the week I've been working, I've learned that tips and volume vary incredibly from day to day. Monday, I made 2 dollars off one delivery, last night I made 108 off 11. Hooray for coupons

madmario
Mar 30, 2014

While you sleep,
your enemy practices.
Hi. I was a pizza guy for a long while, off and on. It was a great gig. I've had three careers since and I'm now an attorney. I recently told a judge it may have been the best job I ever had (not career, job). So, first to address your questions.

* How does one approach unfamiliar places? I'm familiar with most of the area, but we also cover quite a bit of rural area. We have a GPS, but those are notoriously unreliable, especially in the middle of nowhere.

For me, visualizing how to get to my destination was very important. If you have an iPhone, it can show you a map with a tilted view, mirroring how you drive. You can put it on your dash. I wish they had those when I was driving.

If you don't have something visual, I strongly recommend consulting a map before you leave the store. Some GPS really sucks and I personally couldn't rely on it. Have a visual understanding of where you're going before you go there. If it's something like a business park or apartment complex, call the customer ahead of time, explain the situation, and ask them for landmarks/cues, etc. College kids can be much more useless, so be sure to look at a map of the campus beforehand.

Ideally, you know not just where the building is, but where the door is and where you can put your car.

A flashlight (or several) is a must.

* How does tipping usually run?

Varies greatly. You'll learn quickly who tips well and who does not. You'll be surprised sometimes but, yeah. More than any individual tip is efficiently making runs. More runs = more tips.

* Will gas outweigh the benefit of tips? I drive an 05 Cavalier and our delivery area only covers a small, rural town of a little under 10,000 people

Depends on how many other drivers there are and how popular the joint is. Also, if you make lovely decisions about how to order your runs, you'll spend a lot more on gas. And is there something like a college in a nearby city? College kids sometimes live in neighboring rural communities for cheaper rent. They may bring in a lot of business.


* Any really weird poo poo happen to you guys that have delivered before?

Nothing too crazy to me--I've been offered dope as a tip, stared down crazed dogs, helped with police reports, but not much else.

This happened to a fellow driver--kid named JP, Ivy league student but kinda dim, he makes the delivery. Customer's door is ajar, he hears voices calling him in. Three chicks are naked in a hot tub. They invite him to get in, offer him some weed. He gets in. It's chill but nothing exciting happens. He didn't find them to be all that but whatever. He leaves after a while.

We get a call at the store. "Hi, I'd like to make a complaint. Our pizza man's dick was too small." It was one of the funniest moments of my life.


Unasked for advice
Point #1:
DON'T DELIVER WHILE HIGH. You will gently caress up your cash and lose money.

Point #2:
Never take the pie out of the bag until the customer is present.

Point #3:
It's about the logistics. You'll get better at this over time, but it's all about efficient routes, knowing exactly where the door is, how to deliver 4 pies in the most efficient manner. Speeding does not get you extra runs. Efficiently executing runs does.

Point #4:
Don't do stupid poo poo. Really.

Point #5:
As a corollary to point 4, don't carry lots of cash.

Point #6:
Have lots of spare pens around in your vehicle.

Point #7:
You probably have to do poo poo work like clean the store at the end of the night. Yes this is normal.

madmario fucked around with this message at 23:39 on May 14, 2014

KaiserSchnitzel
Feb 23, 2003

Hey baby I think we Havel lot in common

GORDON posted:

Plenty of lawyers who would sue the store for monetary damages and take 50% of the award as pay.


I really love how you apparently think that this is how it works.

Explain to me the elements of the tort of "exposing somebody to a dangerous situation." I'd love to hear it.




Otherwise, I totally agree with the tips about flashlights and lots of pens. And about delivering high...it's just too much of a trainwreck at that point. Those tips are important. Also the one about the insurance tip...never tell your insurance company. The best additional advice I can add is that if you don't know where you are going when you leave the store, you should stop, go back inside, and call for directions. If you get to where you think you are supposed to go and can't find the place, call them on your cell phone. Don't look around for 5 minutes and then call...seriously, call right away. That's not going to be an unwelcome call; they are waiting for you and would rather have you call them than wait an extra five minutes for their food; or worse yet, an extra 20 minutes because you really just don't know where the gently caress you are.

Tahm Bwady
Aug 7, 2008

Its 1 thing to jump and be able to land on 2 feet but I had no idea I was landing in Heaven.Hope all is well on this good Friday

madmario posted:

Point #6:
Have lots of spare pens around in your vehicle.

Holy poo poo I wish someone told me this before I started, seriously I carry pens in my actual delivery bag I use (and lose) them so much.


Just to give an update on how it's going after four months. There isn't a huge volume at all of deliveries a day (usually around 3-8) but we get the entirety of a 2 dollar delivery charge and there's only one driver on shift a day. Casey's isn't huge but it has a weird cult following around here so we end up getting a lot of repeat weekly or bi-weekly customers as opposed to the larger chains. They've also since moved me around to different parts of the store so now I kinda do everything along with driving. Definitely a great job though, the pay is totally worth the bullshit manager incompetence right now.

veni veni veni
Jun 5, 2005


Wow. It's crazy hearing how different peoples experiences have been with delivering. I've been delivering pizza for the last year or so to make some cash since I lost my job, and in a year I've only been stiffed once and probably 80% of my customers tip in the 4 or 5 dollar plus range. I also don't drive 1000 miles per week. Maybe 250? A lot of it must be location. Our entire delivery zone is maybe 4 square miles

Up until recently it was actually a decent gig. I was bringing in about $400-500 a week in tips and only working about 20 hours a week. Unfortunately business turned to poo poo for some reason and now I can't even pay my bills so I have to find something else or I'm screwed.

veni veni veni fucked around with this message at 00:25 on Jul 3, 2014

Captain Bravo
Feb 16, 2011

An Emergency Shitpost
has been deployed...

...but experts warn it is
just a drop in the ocean.
I'll reiterate the guy who said Pizza Delivery was the best job ever. Of the dozens of jobs I've worked since High School, until about a year ago Papa Johns was the absolute best experience I ever had.

GORDON posted:

How can they justify firing you for getting robbed?

Why can't you then sue them for exposing you to an unsafe salutation?

Most stores have a drop box for cash, I'm kind of surprised that someone posted on here Pizza Hut doesn't. They tell you straight up, "Dump your cash after every trip, don't keep a lot of cash on you." If you empty your stash, someone mugs you and makes off with $5 and some pizzas, well poo poo happens. If you deliver a $200 stack of pizzas, leave that money in your pocket, and then get mugged while taking a medium pie to the projects, you'll be fired before you even make it back to the building.

One trick I learned, find a place in your car where someone can't quickly stick a hand and feel around into (I.E. not the center console, not the glove compartment) and keep a stash of 5's there. Every trip, dump everything you have at the station, pull out two fives before you leave the parking lot, and slip those in your pocket. First off, you won't lose more than ten bucks if you do get robbed, and more importantly if someone asks for change you say "Sorry, all I have is fives". Most people will generally hand you either perfect change if they're a dick, or slip you a 20 and tell you to keep the change. Using the $5 trick can score you a couple extra bucks from a few deliveries a night, and most places have rules in place against asking the driver to break a bill, so even if the customer complains the manager will usually tell them to gently caress off. (Nicely, of course.)

That being said, sometimes you will piss someone off, and they will piss your manager off, and when that happens it's time to retire the fives. But you can skate on that trick for a long time, all it takes is a trip to the bank once every couple of days, and it has a noticeable boost on your income. Honestly, I don't know how delivery drivers make it today, with gas so high, but if you can manage to pay for your gas with one or two deliveries a night, you'll make decent bank off of the rest.

Also I'll reiterate what someone else said, in that if the place tries to pay you less than minimum by counting your tips, tell them to gently caress off and walk. Let stupid-rear end high school kids fall for that poo poo, don't put up with greedy assholes. I walked out of a Pizza Hut that tried that poo poo once after my first check, it's bullshit and you shouldn't put up with it.

I. M. Gei
Jun 26, 2005

CHIEFS

BITCH



Captain Bravo posted:

Also I'll reiterate what someone else said, in that if the place tries to pay you less than minimum by counting your tips, tell them to gently caress off and walk. Let stupid-rear end high school kids fall for that poo poo, don't put up with greedy assholes. I walked out of a Pizza Hut that tried that poo poo once after my first check, it's bullshit and you shouldn't put up with it.

You mean there are places that DON'T pay $3 below minimum wage for every hour you're on a delivery because the tips count as part of your income!?

When did this happen? :psyduck:

Captain Bravo
Feb 16, 2011

An Emergency Shitpost
has been deployed...

...but experts warn it is
just a drop in the ocean.
I'll admit, it's been a few years since I delivered, but the only company I've ever worked for that tried the tip-poo poo was that Pizza Hut. Hell, the Papa Johns gave full minimum wage, 100% of your tips, and guaranteed 5% of the cost of your delivery as gas money. That place was the bomb.

wilfredmerriweathr
Jul 11, 2005

madmario posted:

Point #1:
DON'T DELIVER WHILE HIGH. You will gently caress up your cash and lose money.


Counterpoint: you should probably be stoned constantly while you are delivering. This is one of the biggest perks of the job and the only way you will be able to not go insane. Not too stoned, mind you, but stoned enough. You are a pizza delivery guy, you had better live up to it!

This will also help you in dealing with all the crazy fuckers you meet while keeping you paranoid enough to detect when it's time to get the gently caress out of a situation.

Futaba Anzu
May 6, 2011

GROSS BOY

Question for drivers: when you total it up, I tend to tip big, like at least $5 for a standard delivery time. However, this is partly due to me almost never having small bills so I often just hand off a twenty or two to the driver and yellcthem the change is the tip. Would you say that this has any sorely of negative impact on the driver's income since now the burden of calculating the change is on them, even if the total tip is higher? Or have I unknowingly been a huge rear end in a top hat doing this?

Captain Bravo
Feb 16, 2011

An Emergency Shitpost
has been deployed...

...but experts warn it is
just a drop in the ocean.
Every place I've ever worked, the company kept track of how much your deliveries cost, and at the end of the night they subtracted that from all of your cash and whatever was left was your tip. So if I delivered 20 pizzas, each at 10 bucks, I'd just turn in all of the money I'd collected that night, the manager would subtract the 200, and hand me back whatever's left.

gagelion
Jun 13, 2013

by XyloJW
I was at a sonic the other night and smoked a cigarette with our waitress and she told me she makes $5 an hour and the manager takes all of her tips. :(

Adbot
ADBOT LOVES YOU

Joe 30330
Dec 20, 2007

"We have this notion that if you're poor, you cannot do it. Poor kids are just as bright and just as talented as white kids."

As the audience reluctantly began to applaud during the silence, Biden tried to fix his remarks.

"Wealthy kids, black kids, Asian kids -- no, I really mean it." Biden said.
I worked for an independent place between 2002-2005, was before smartphones and all I had was a dumbphone with poor reception. That job turned me into a roadgeek because I started to learn all the roads in the town, the addressing layout, the unopened road allowances, the N/S/E/W boundaries... so if you told me a delivery was at 4500 Fuckyou Rd, I'd know where that house was and what side of the street it was on.

No big stories on being jumped or robbed or anything. I got paid $3 per delivery and kept all tips, $4 for out of town, $5 for really out of town. Gas was about 80c/L or something like that at the time.

  • Locked thread