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Sir_Substance
Dec 13, 2013
I spend Tuesday afternoon trying to make a handheld laser scanner work. Last time the drivers were updated they were compiled for windows 2000, the system used a parallel port to connect to the computer and the calibration file came on floppy disks.

The computer hadn't been turned on in so long the cmos battery was flat, but it booted and ran fine, the floppy disks still worked (I backed them up when I found that out!) and the paralell port worked like a charm.

On the other hand, the propitiatory VGA-and-serial-to-two-silly-custom-plugs processing unit->handheld cable seems to be hosed. Why is it always the irreplaceable cables? :bang:

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Casull
Aug 13, 2005

:catstare: :catstare: :catstare:

Moey posted:

Ha. Our old network admin would at least save his changes, but wouldn't ever back them up. Cue him making and saving 40 different changes over a weekend, then like 6 things break. What did he touch? No one knows.

Absolutely love this new Juniper gear I am working with. On every commit I have it dumping the config to an internal ftp server. It also holds the last 50 configs locally so I can roll back and compare quickly.

I hope you're using "commit comment" as well on your commits so you have a summary on what you changed.

IllusionistTrixie
Feb 6, 2003

quote:

LloydsLink Online Payments utilises128 bit encryption over Secure Socket Layer (SSL) and an ActiveX Control:
You need a standard web browser to view and use the service. Our recommended browsers are Internet Explorer (IE) 5.5 and 6.0.

In 2014. YOU RECOMMEND IE 5.5 are you loving kidding me? (Yes, the lack of space between utilises and 128 is on their web page.)

Oh I missed this gem earlier too.

quote:

LloydsLink Online Payments technical specifications are based on industry standards. For any of our electronic banking services we recommend an IBM-compatible PC with:
Internet access via any reputable Internet Service Provider (ISP).
Microsoft Windows 95, 98 or 2000, Microsoft Windows NT 4.0 system, Microsoft XP or higher.

gently caress you Lloyds.

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin

LordVorbis posted:

In 2014. YOU RECOMMEND IE 5.5 are you loving kidding me? (Yes, the lack of space between utilises and 128 is on their web page.)

Oh I missed this gem earlier too.


gently caress you Lloyds.

I love the web address that came up when I searched for LLoyds Link:
https://lloydslink.online.lloydsbank.com/Logon/Logon.jsp

I'm just imagining a tech support guy saying that over the phone.

spog
Aug 7, 2004

It's your own bloody fault.
I actually quite like Barclays for continuing to support old formats:



It also makes me sad that Money is no more.

theperminator
Sep 16, 2009

by Smythe
Fun Shoe
Our old san is really pissing me off at the moment, a disk has failed in it which is causing everything on unrelated LUNs to slow to a crawl. as in unusable for a day

I wish I could change the rebuild priority or something, I'm just glad we're in the process of migrating all the data off it.

HalloKitty
Sep 30, 2005

Adjust the bass and let the Alpine blast

spog posted:

I actually quite like Barclays for continuing to support old formats:



It also makes me sad that Money is no more.

Microsoft did release a post-support version of Money, which requires no codes or activation of any kind. So really, it's around as long as you want.

spog
Aug 7, 2004

It's your own bloody fault.

Only the US version - you had me all excited there.

Ynglaur
Oct 9, 2013

The Malta Conference, anyone?

Inspector_666 posted:

Sometimes I will send somebody else in my company a message asking a question about something, and their response will be the exact same question just worded differently.

This is very unhelpful.

Sometimes people do this to ensure they understood the first question correctly.

MC Fruit Stripe
Nov 26, 2002

around and around we go
Was all happy, got a new Galaxy S5 for work, but won't even activate, might need to be RMAd, boooooo

e: Verizon fixed it yay

MC Fruit Stripe fucked around with this message at 22:09 on Aug 8, 2014

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Aunt Beth posted:

Customer has a machine that was new in 2003. Running Windows 2000. Here I am, four and a half hours into trying to coddle this thing back to life. Kill me.

I get to replace a Pentium 100 running Windows 95 with an unknown machine running Windows 98. Yea 16-bit DOS CNC controller programs!

Aunt Beth
Feb 24, 2006

Baby, you're ready!
Grimey Drawer

Bob Morales posted:

I get to replace a Pentium 100 running Windows 95 with an unknown machine running Windows 98. Yea 16-bit DOS CNC controller programs!

Today I'm trying to resuscitate a Unix machine that was introduced when I was two weeks shy of my 6th birthday (February 1993). I appreciate that I'm handed these godawful broken antiques to work on because my boss knows I'm one of the only people in my group who can fix them (and not just wind up curled sobbing in a corner), but sometimes I'd really like to just go concurrently replace a bunch of hard drives and go home.

Trying to boot the diagnostics are hilarious because the diagnostic floppies are gone and all I have to work with is a SCSI-attached external CD caddy and a worn-out ASCII terminal.

SamDabbers
May 26, 2003



Aunt Beth posted:

Today I'm trying to resuscitate a Unix machine that was introduced when I was two weeks shy of my 6th birthday (February 1993). I appreciate that I'm handed these godawful broken antiques to work on because my boss knows I'm one of the only people in my group who can fix them (and not just wind up curled sobbing in a corner), but sometimes I'd really like to just go concurrently replace a bunch of hard drives and go home.

Trying to boot the diagnostics are hilarious because the diagnostic floppies are gone and all I have to work with is a SCSI-attached external CD caddy and a worn-out ASCII terminal.

Tinkering with old UNIX machines sounds kinda fun actually. What UNIX? What architecture?

Aunt Beth
Feb 24, 2006

Baby, you're ready!
Grimey Drawer

SamDabbers posted:

Tinkering with old UNIX machines sounds kinda fun actually. What UNIX? What architecture?

This beasty. I don't mind tinkering with the OS, but I'm trying to isolate a hardware issue on a Micro Channel machine that is old enough to buy alcohol legally in the US. Probing voltages is no fun on a machine that's been sitting under a table collecting dust for decades.

Zephirus
May 18, 2004

BRRRR......CHK

Aunt Beth posted:

This beasty. I don't mind tinkering with the OS, but I'm trying to isolate a hardware issue on a Micro Channel machine that is old enough to buy alcohol legally in the US. Probing voltages is no fun on a machine that's been sitting under a table collecting dust for decades.

Oh wow. Good luck with that. I had a multi processor one of those that used to take >45 minutes to boot.

All those old RS/6000s support boot from tape. I've not got any tapes with Bos images on hand but if you've got another aix machine that can write you an image with the larger kernel for multiple machine types that might help you?

SamDabbers
May 26, 2003



Aunt Beth posted:

This beasty. I don't mind tinkering with the OS, but I'm trying to isolate a hardware issue on a Micro Channel machine that is old enough to buy alcohol legally in the US. Probing voltages is no fun on a machine that's been sitting under a table collecting dust for decades.

Oooh neat. I rescued a 7043-140 from a McDonald's dumpster years ago and got frustrated trying to figure out AIX without docs or disks, so I put Debian on it (which was an adventure all of its own with that exotic PReP firmware) and played Tux Racer at a blistering 15fps. It didn't make the cut of things to take with me when I moved, unfortunately, and ended up at the recycling center.

Maybe give it a thorough cleaning if you haven't already? Sometimes years of dust can cause problems beyond impeding heat dissipation.

Aunt Beth
Feb 24, 2006

Baby, you're ready!
Grimey Drawer

Zephirus posted:

Oh wow. Good luck with that. I had a multi processor one of those that used to take >45 minutes to boot.

All those old RS/6000s support boot from tape. I've not got any tapes with Bos images on hand but if you've got another aix machine that can write you an image with the larger kernel for multiple machine types that might help you?
I'm pretty sure the onboard SCSI controller has pooped its pants, which also explains why the tape drive wasn't working (which started this whole adventure). Now I need to scrounge a new IO planar- or just tell the customer the machine is beyond saving, because at this point... really?

Zephirus
May 18, 2004

BRRRR......CHK

Aunt Beth posted:

I'm pretty sure the onboard SCSI controller has pooped its pants, which also explains why the tape drive wasn't working (which started this whole adventure). Now I need to scrounge a new IO planar- or just tell the customer the machine is beyond saving, because at this point... really?

Haha, yeah. That can't be running (or not) anything later than AIX 3.x surely. Apparently in their infinite wisdom IBM shipped 5.1 with MCA support. Ha!

If it was running lvm software raid or JBOD, you should be able to import the disks into another AIX machine regardless of arch if you want the data

If it's got one of the RAID controllers then i'm not sure anything's ever coming back as they all seemed to fail after about 8 years. Even the spares nobody had ever touched (in their sealed antistatic bags).

Aunt Beth
Feb 24, 2006

Baby, you're ready!
Grimey Drawer

Zephirus posted:

Haha, yeah. That can't be running (or not) anything later than AIX 3.x surely. Apparently in their infinite wisdom IBM shipped 5.1 with MCA support. Ha!

If it was running lvm software raid or JBOD, you should be able to import the disks into another AIX machine regardless of arch if you want the data

If it's got one of the RAID controllers then i'm not sure anything's ever coming back as they all seemed to fail after about 8 years. Even the spares nobody had ever touched (in their sealed antistatic bags).
No, thankfully there's no RAID present. The admin tells me there's no production currently running on this machine (as evidenced by the fact that nobody's complained despite it being down since yesterday noon) but they're contractually obligated to keep it running so we'll see what happens. We have mksysb tapes, so I'm sure we could Frankenstein everything onto a newer machine... like a 7025-F50, of which I have many spares.

The Electronaut
May 10, 2009
Say it's fried and offer a discount for next month. Had a similar issue with a DG-UX server (an Avalon) we had maintained for a customer running a version of our software on that platform. After a data center crash, it wouldn't come up. Told the CIO we no longer supported that version and we offered the customer a refund.

hihifellow
Jun 17, 2005

seriously where the fuck did this genre come from
Prepping for migrating a 24/7 department off of a Novell file server to a Windows fs tonight and running through everything to make sure when the time rolls around all I do is run a batch file and go back to doing whatever. Boss said a few days ago she would prep the list of specific users who would get their personal data moved; guess what list is empty :argh:

Kazinsal
Dec 13, 2011



I know this isn't exactly a work-related IT problem, but... for the love of gently caress, I'm pissed off at Acer and Microsoft right now. Sorry for the rant, but poo poo, you guys are the only ones who feel my pain.

My stepdad asked me to order a laptop for his father. Nothing particularly fancy, just a plain ol' Windows laptop with keys and a screen and a hard drive. I used to rock Acer laptops before I built my own computers, and I've been using the same Acer LCD since 2007. I never have had any issues with them, so, hey, we'll get him a nice Acer.

Good god, was THAT ever a mistake.

Timeline starts at 1:30pm, when I pull the computer out of the rather plain but effective packaging, plug it in, and fire it up. Boots fairly quickly, and I whip up a quick local account for him because he doesn't need any of that fancy microsoft account integration or anything -- he's like 74 year old for christ's sakes -- and start getting the updates going.

First thing I notice is the bloatware. Holy poo poo the bloatware. I don't know when this happened, but Acer sold its Taiwanese soul to the devil. Half the taskbar was filled with pinned shortcuts to bloatware. Clear.fi and Acer Cloud are one thing, but Amazon One-Button, eBay WorldWide, both Norton and McAfee, Spotify -- which doesn't even loving WORK in Canada -- WildTangent (oh god last time I dealt with that was in 2004), and something called Pokki. What the hell? I thought that was some kind of Japanese snack food. I don't even want to google it for fear of some kind of infection.

Argh. The bloatware I can deal with later. First up, updates. First wave finally starts around 2:30pm, finished about 3:15. Second wave takes another fifteen minutes to get going, finally finishes around 4pm. Now I can finally get Windows 8.1 in. Slowly. Eventually.

Around 5:30pm it's finally in. Eeeexccept the drat thing wants me to set up a Microsoft account and won't take no for an answer... unless you pretend you're going to do an account, disconnect the internet, try to make one, and then tell it after it fails to use your existing account. gently caress you, Microsoft.

Classic Shell goes in and at 5:45pm I start ripping out the bloatware. It's now 6:35pm and I finally pulled anything my stepdad could get frantic phone calls and then pass on to me about or will slow the poor Pentium 3556U down to an Atom speed.

Oh, and reflexively I went to cmd to run a couple command-line programs to disable some of the sign-in bullshit, but apparently on some Acer laptops, the first search bar result for "cmd" is "$acer$", which is a hidden .cmd in system32 with the contents "shutdown.exe /s /f /t 5". What the gently caress?

All of this poo poo because I don't want to do familial tech-support over the phone to my 74-year-old stepgrandfather who lives in buttfuck nowhere while still getting him set up with a laptop made in the last decade as a favour to my stepdad.

Holy gently caress is he ever going to owe me for this.

hihifellow
Jun 17, 2005

seriously where the fuck did this genre come from
Next time, try the software with the best name ever, PC Decrapifier.

Sir_Substance
Dec 13, 2013
Yeah, the account bullshit was one of the reasons I will never use windows 8/8.1. I have *so many* accounts, I really don't need or want another. I've taken to actively shutting them down if I stumble across them and decide I don't need them, why would I *make one* for an operating system?

It is possible to not make one for windows 8.1 (windows 8 offers a skip button) by not putting in an email address in the email field, or something? But if you do that every time you open the now-uninstallable apps, it bitches at you to set up an account. Not a great user experience to be honest.

stubblyhead
Sep 13, 2007

That is treason, Johnny!

Fun Shoe
An admin who don't flatten and reinstall Windows on he new computer? A shameful admin.

Sir_Substance
Dec 13, 2013

stubblyhead posted:

An admin who don't flatten and reinstall Windows on he new computer? A shameful admin.

I've generally found that to be easier and quicker then de-shittifying new PC's. It gives me more confidence as well, you can never be totally sure that you didn't leave a poorly coded replacement printer driver or a silly keyboard shortcut that disables the keyboard or whatever installed.

bawk
Mar 31, 2013

Sir_Substance posted:

I've generally found that to be easier and quicker then de-shittifying new PC's. It gives me more confidence as well, you can never be totally sure that you didn't leave a poorly coded replacement printer driver or a silly keyboard shortcut that disables the keyboard or whatever installed.

At least for the CDs packaged with new machines, installing Windows 8 fresh takes f o r e v e r. It does initial setup, then creates a shitload of backups and loads installed items via command line, THEN installs the apps, then after all that you have to perform the windows updates required until you can start the 4 gig 8.1 download

That's not counting the drivers required for the computer that come packaged with inseparable bloatware like third party wireless programs. Uninstall the program, you uninstall the driver. Best you can do is treat it like IE and disable it while pretending it doesn't exist on the machine.

I had to set up new computers for a client that come with Win 7 installed, and Win 8.1 on discs. It takes a solid six hours to get to fully functional 8.1, easily.

dissss
Nov 10, 2007

I'm a terrible forums poster with terrible opinions.

Here's a cat fucking a squid.

death .cab for qt posted:



I had to set up new computers for a client that come with Win 7 installed, and Win 8.1 on discs. It takes a solid six hours to get to fully functional 8.1, easily.

Don't use that media - get a proper Windows ISO and use that

bawk
Mar 31, 2013

dissss posted:

Don't use that media - get a proper Windows ISO and use that

Policy sucks, man :smith:

If it comes with discs, we have to use the discs.

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum

death .cab for qt posted:

Policy sucks, man :smith:

If it comes with discs, we have to use the discs.
You tell your stepgrandfather to stick that policy where the sun don't shine.

Kazinsal
Dec 13, 2011



stubblyhead posted:

An admin who don't flatten and reinstall Windows on he new computer? A shameful admin.

God dammit, I hope my laughter didn't wake people in the house up.

anthonypants posted:

You tell your stepgrandfather to stick that policy where the sun don't shine.

Believe you're looking for me, the guy with the stepgrandfather. death .cab's problems seem to be work-related (though I feel 'em).

Really, the only reason I didn't flatten and reinstall the drat thing is because I don't have a legit Windows 8 disk on hand and I don't want to get a phone call 180 days from now saying that "windows is not genuine". Also, can you still install retail Windows with an OEM sticker key? I remember having issues with Vista and that, but then again, Vista...

Venusy
Feb 21, 2007

Sir_Substance posted:

Yeah, the account bullshit was one of the reasons I will never use windows 8/8.1. I have *so many* accounts, I really don't need or want another. I've taken to actively shutting them down if I stumble across them and decide I don't need them, why would I *make one* for an operating system?

It is possible to not make one for windows 8.1 (windows 8 offers a skip button) by not putting in an email address in the email field, or something? But if you do that every time you open the now-uninstallable apps, it bitches at you to set up an account. Not a great user experience to be honest.
I think you can just hit to create a Microsoft account, then there's a small text option that says "use a local account".

dox
Mar 4, 2006

dissss posted:

Don't use that media - get a proper Windows ISO and use that

Is there any way to build an image/updated copy for new systems from companies like HP? They come with the discs and as far as I'm aware there is no way to activate it without using the disc because of the new digital product key (DPK) that is installed onto the motherboard during the OEM Activation 3.0 (OA3) process. Specifically for Windows 7... it's probably possible/easier for 8 but we're not deploying that.

DrAlexanderTobacco
Jun 11, 2012

Help me find my true dharma

Kazinsal posted:

Also, can you still install retail Windows with an OEM sticker key? I remember having issues with Vista and that, but then again, Vista...

If I recall correctly you can - but you might need to call Microsoft's support line for activations and explain you're rebuilding the PC. As long as you can confirm the key's only being used on one machine you should be good.

Sir_Substance
Dec 13, 2013
Microsofts support line has always been really good for me as well. Calling to unfuck a license is pretty painless.

Galler
Jan 28, 2008


Spending the week in a nice hotel going to some expensive training and life is good. Except that I cannot loving remember my KeePass password for my work accounts. I didn't write down the master password and bring it with me because I forgot but also because I logged in first try last time (like 3 weeks ago) so I thought I was fine. For some reason I decided to shut down my laptop instead of just hibernating like usual so I actually need to log into everything. Can't VPN or get to my email until I remember this. What is really pissing me off is that I know the various bits that I used for the password just not how I combined them.

Probably going to have to have one of my co-workers break into my desk and get my super secret post it. :cripes:

NZAmoeba
Feb 14, 2005

It turns out it's MAN!
Hair Elf

Galler posted:

Spending the week in a nice hotel going to some expensive training and life is good. Except that I cannot loving remember my KeePass password for my work accounts. I didn't write down the master password and bring it with me because I forgot but also because I logged in first try last time (like 3 weeks ago) so I thought I was fine. For some reason I decided to shut down my laptop instead of just hibernating like usual so I actually need to log into everything. Can't VPN or get to my email until I remember this. What is really pissing me off is that I know the various bits that I used for the password just not how I combined them.

Probably going to have to have one of my co-workers break into my desk and get my super secret post it. :cripes:

Make sure you didn't also require a .key file to go along with your password? It typically gets selected by default so a lot of people forget they even have it.

GargleBlaster
Mar 17, 2008

Stupid Narutard
This attitude of "you're the IT guy, fix it, fix it" for things outside of my control.
OF course, I was just being lazy. BRB, single handedly inventing a new battery technology for smartphones that will last a month between charges without any risk of blowing your bollocks off if it goes wrong and showing a couple of multi billion dollar corporations how to write their software properly in 3, 2...

Inspector_666
Oct 7, 2003

benny with the good hair

GargleBlaster posted:

This attitude of "you're the IT guy, fix it, fix it" for things outside of my control.
OF course, I was just being lazy. BRB, single handedly inventing a new battery technology for smartphones that will last a month between charges without any risk of blowing your bollocks off if it goes wrong and showing a couple of multi billion dollar corporations how to write their software properly in 3, 2...

Then there's the "Well I could have done that!" crowd. It was especially fun when people would come in to pick up their computer, read the work order and let me know this fact.

I'm both proud and a bit regretful that I never once responded with "Since we're having this conversation, obviously you couldn't."

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dogstile
May 1, 2012

fucking clocks
how do they work?

Inspector_666 posted:

Then there's the "Well I could have done that!" crowd. It was especially fun when people would come in to pick up their computer, read the work order and let me know this fact.

I'm both proud and a bit regretful that I never once responded with "Since we're having this conversation, obviously you couldn't."

As someone who's said "why didn't you" before, i've gotten two responses from it. Either "its not my job, why should I?" or a flustered "well i erm, didn't erm, have the time oh look i'm out the door bye!".

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