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Volmarias posted:I did not realize this! Are you actually managing managers, and are yoy the direct report of a VP? if so, you are a Director.
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Aug 28, 2014 22:38
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Truga posted:I wonder how many people between Australia and central Europe read that mail. Plain text is the best text. 
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Aug 28, 2014 22:42
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nitrogen posted:Are you actually managing managers, and are yoy the direct report of a VP? Unless you're in finance, in which case you might go from Associate Director, to Director, to Executive Director, to Managing Director.
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Aug 28, 2014 22:46
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Truga posted:I got a funny ticket the other day. One of our guys sent some dudes in Australia a mail to change one of their DNS records to point to the new web server, because zomg new home site!
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Aug 28, 2014 22:50
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Oh god. It's finally happened to me. Some oddball industrial electron microscope in a far off lab has a computer that finally bit the dust. By the looks of it, it stayed on and running continuously for years. It was covered in about an inch of dust sitting under some boxes in a corner with a note attached to it that said "dont move loose power supply". Of course this computer is needed ASAP!!! Of course the computer is an old xp pentium 4 machine. I've contacted the vendor, we either need to pay the $50k + to get the windows 7 version of whatever snowflake software the microscope uses or we have to wait 4 weeks for them to ship a firmware update to patch the software (that no one knows where the installer is) to get it to work with 7. This is on top of the vendor insisting that we pay another $5k for the machine that they specced out. Should be an interesting next couple of days.
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Aug 28, 2014 22:53
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anthonypants posted:Okay, but did you fix it? Yep. Right after changing the password.
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Aug 28, 2014 23:01
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I like to think of computers attached to expensive equipment as part of the equipment. So if a part of an expensive machine breaks then the fix will be expensive.
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Aug 28, 2014 23:05
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We had a PC die in one of our manufacturing facilities today. This PC ran DOS and had a QBASIC program that controlled one of the plant machines. It ran continuously for 3 shifts for 12 years and was never rebooted or has been turned off in that time. I'm glad it's not my problem.
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Aug 28, 2014 23:07
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I bet it had no backup, right?
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Aug 29, 2014 01:52
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Luckily the hard drive was fine. Just a dead PSU. I think they are considering porting the code over to a Linux platform now. They got really scared heh.
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Aug 29, 2014 01:55
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A recall came in... No, it's not like my entire company of over 20,000 people have switched to HP laptops around that time, why do you ask? 
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Aug 29, 2014 06:19
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Goddamn HP makes the most hosed laptops. I once had to inspect the bios chip on around 500 Elitebook 8460p's to see if it was one that was defective and causing hardware failure.
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Aug 29, 2014 12:45
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Volmarias posted:Pick any or all of the above! Collect 200, goto start. Shiny titles and cash are less important than my sanity.
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Aug 29, 2014 12:51
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I am home. Everyone's pissed at IT because a coworker can't print out legal documents because the fuser's broken. The fuser is broken because the printer is worn out. We cannot order a new fuser because finances won't let us because it's worth infinite times what the printer is worth (0). We've been pushing buying new printers forever but no answer from the administration. And everyone is very nervous and angry because we haven't done anything about the printer. Oh, there's another one in the next office. Quick edit: I've also had to make a list of people that will be receiving their brand spanking new Display port-to-DVI adapters today because finances REALLY need that poo poo. Zhiwau fucked around with this message at 14:53 on Aug 29, 2014 |
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Aug 29, 2014 14:50
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Why not just DisplayPort directly? Or are your screens ancient enough not to have DP in? gently caress all D-sub connectors forever
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Aug 29, 2014 15:12
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Most new monitors don't even have displayport in.
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Aug 29, 2014 15:13
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Every monitor I've bought in the past half-decade or so has had DP and/or HDMI in. I'd consider any screen today that doesn't have either to be functionally flawed.
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Aug 29, 2014 15:34
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That's crazy, I've ordered over 100 monitors this year and they've only had VGA/DVI. Sure, we can get a model with DP if you want to add $50-$75 but who cares, none of our PC's have it anyway.
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Aug 29, 2014 15:35
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Even if they have a DP connector they probably won't have a DP cable in the box so you're just as hosed.
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Aug 29, 2014 15:35
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We have some newer desktops with DisplayPort, but I end up just grabbing some of these versus buying monitors with DisplayPort: http://www.amazon.com/CNE96374-Prem...lay+port+to+dvi
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Aug 29, 2014 15:38
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I'm on a crusade against everything D-sub because gently caress connectors with screws. We replaced most of our screens with HP LA2006x ones about two years ago and when we did a hardware refresh this year all the desktops we bought had DP out, so instead of dealing with lovely adapters I just bought DP cables for everyone.
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Aug 29, 2014 16:20
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Display port is never on the Newegg special. Fortunately most of the business desktops have display port ++ so you can use cheaper passive adapter cables.
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Aug 29, 2014 16:48
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Two tickets came in. one machine, according to the ticket, "is completely non-functional. Will not power off or on". Thinking what could possibly lead to a case of Schroedinger's Printer, I took a low-voltage power supply with me. Got there, reached behind the machine, flicked the power switch, it boots up and prints everything. The end user wasn't in her office at the time but caught me later and asked how I fixed it. I told her and she looked completely bewildered. The second one claimed that the printer was running but no paper was coming out. The back door was open and all the paper was piling up next to the fuser. I didn't even have to say anything, the nurses started berating themselves for not noticing a door half the width of the printer hanging out into space.
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Aug 29, 2014 21:08
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I'm a little uneasy about that first ticket since it also wouldn't power off - that's how the singularity will begin.
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Aug 29, 2014 21:17
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Schrödinger's printer.
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Aug 29, 2014 21:23
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I worked on a printer that had 3 power switches. One was in the rear, next to the power cord and doubled as a circuit breaker. The second was behind the front panel. The third was under the H-transport. I'm pretty sure the finisher had it's own power switch too, as did the high capacity feeder if that was installed. Then there was the optional DFE, which would have its own power switch, and the power save button on the UI.
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Aug 29, 2014 21:27
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Whatever happened to the guy whose backup discontinuation ate a bunch of legal data? Did he get eaten by lawyers?
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Aug 29, 2014 21:39
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MC Fruit Stripe posted:I'm a little uneasy about that first ticket since it also wouldn't power off - that's how the singularity will begin. When I did phone tech support for Apple, I had a caller who was totally bewildered. She couldn't turn her computer off... even by unplugging it. I never did figure out what she actually HAD unplugged. She was... not the smartest person I've ever talked to.
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Aug 29, 2014 21:47
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FireSight posted:When I did phone tech support for Apple, I had a caller who was totally bewildered. She couldn't turn her computer off... even by unplugging it. Wow hey there once-did-phone-tech-support-for-Apple buddy! I don't suppose it was in a meth-ridden shithole in Oregon by any chance? I did 1-800-sos-appl support for years (not to be confused with 1-800-s0s-appl which is a phone sex line) down that way.
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Aug 29, 2014 22:02
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Entropic posted:Whatever happened to the guy whose backup discontinuation ate a bunch of legal data? Did he get eaten by lawyers? No updates to that - possibly due to lawyer-weasel activity, possibly due to critical IT infrastructure deployment. 
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Aug 29, 2014 22:43
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Oyster posted:one machine, according to the ticket, "is completely non-functional. Will not power off or on". Thinking what could possibly lead to a case of Schroedinger's Printer, I took a low-voltage power supply with me. Got there, reached behind the machine, flicked the power switch, it boots up and prints everything. The end user wasn't in her office at the time but caught me later and asked how I fixed it. I told her and she looked completely bewildered. Did you tell her that simply willing the printer to turn on isn't enough?
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Aug 29, 2014 23:13
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Collateral Damage posted:I'm on a crusade against everything D-sub because gently caress connectors with screws. gently caress connectors without screws.It may take a few more seconds to tighten down screws, but then I don't have clients coming to me with intermittent mystery issues from cables that are ever so slightly not fully engaged.
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Aug 30, 2014 00:39
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DisplayPort connecters don't have screws but still lock in. Works well. Of course mini-DP has neither, but also works well. Anything with pins are poo poo.
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Aug 30, 2014 00:41
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Can we just agree that all connectors are loving terrible except right angle ones? We have these kiosks at work that are jammed into stainless steel boxes with a touchscreen and an overhead hdtv. And payphone guts, but they're not the problem. The problem is that the guys who do CAD for the airport love to build things just barely larger than they have to be, and so these SFF optiplex XE's are shoved in there super tight. You have to use a shoulder to shut some of them and the connectors break fairly frequently.
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Aug 30, 2014 00:46
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Gunjin posted:gently caress connectors without screws.It may take a few more seconds to tighten down screws, but then I don't have clients coming to me with intermittent mystery issues from cables that are ever so slightly not fully engaged.
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Aug 30, 2014 00:56
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Honestly, BNC connectors are where it's at.
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Aug 30, 2014 01:08
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Cables? Man, you guys are really living in the past.
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Aug 30, 2014 01:31
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anthonypants posted:Magnets. Apple's magsafe power cords are the best thing ever. I loathe every single other laptop power cord in comparison.
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Aug 30, 2014 01:46
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GreenNight posted:DisplayPort connecters don't have screws but still lock in. Works well. Of course mini-DP has neither, but also works well. Anything with pins are poo poo. Agree with this - at a couple old jobs and my current one, we still have a few old boxes that use Nvidia cards with those old DMS-59 connectors. Without fail, someone will try to put one in upside-down or use way too much force, and a pin will get bent/broken. Which results in the slightest touch on the connector or movement of the Y cable making the monitor flicker, shut off, or turn into pretty rainbow colors. I can stand VGA, I can stand DVI, but gently caress those DMS-59 connectors right in the rear end.
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Aug 30, 2014 02:25
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Entropic posted:Whatever happened to the guy whose backup discontinuation ate a bunch of legal data? Did he get eaten by lawyers? No, I'm still here. We ... Um..... We haven't exactly...TOLD them. About it. As such.
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