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I hate docking stations with the burning passion of a thousand suns. I swear we have more docking station related issues than any other. "The computer doesn't switch the display to my big screens when I dock it." "The computer forgot my screen settings after I undocked and docked it." "I docked the computer but when I close the lid it goes into sleep mode." "Computer is stuck in the dock" "Computer doesn't go into the dock" "Network doesn't work after I docked the computer" "Wireless doesn't turn on after I undocked the computer" "Computer wouldn't fit in the docking station so I pushed a bit harder and now it's broken" (No you can't put an HP laptop in a Dell dock.  )gently caress docking stations.
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Oct 7, 2014 09:12
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The only issues we have are occasional but not excessive hardware failures and users needing a little help with the initial setup of displays and reminding them to power their laptop on with the lid closed. It really sounds like you have a user issue, not a docking station issue.
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Oct 7, 2014 09:43
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Collateral Damage posted:I hate docking stations with the burning passion of a thousand suns. I swear we have more docking station related issues than any other. We bought 15 HP laptops with the corresponding HP ultraslim advanced hyperdocks 2000+ not a year ago. So far, 5 of them had the locking mechanism break. A third! What is going on with HP lately?!
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Oct 7, 2014 11:09
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Zhiwau posted:We bought 15 HP laptops with the corresponding HP ultraslim advanced hyperdocks 2000+ not a year ago. So far, 5 of them had the locking mechanism break. A third! I had that exact problem five years ago. Plus, when we got the first shipment, of 300 elitebooks 34 couldn't "click into" the docks because you couldn't press them far enough into the docks to grip the hooks on the dock. We switched to Lenovo.
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Oct 7, 2014 11:39
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So someone quoted me a few months back because I assume they didn't think i'd get a raise from being promoted to a new team. I don't get a lot of backpay (only get the last month or so) but I got an 12% raise! In your face, that guy! (I'm really happy right now)
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Oct 7, 2014 11:47
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Zhiwau posted:We bought 15 HP laptops with the corresponding HP ultraslim advanced hyperdocks 2000+ not a year ago. So far, 5 of them had the locking mechanism break. A third! Lately? I thought HP laptops have been poo poo for some time. Maybe that was just the consumer class ones.
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Oct 7, 2014 11:53
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HalloKitty posted:Lately? I thought HP laptops have been poo poo for some time. Maybe that was just the consumer class ones. All consumer laptops are poo poo quality. They all come from the same factories, just different logos on the lid.
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Oct 7, 2014 12:02
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HalloKitty posted:Lately? I thought HP laptops have been poo poo for some time. Maybe that was just the consumer class ones. I don't know, we've had all sorts of laptops but now we're stuck with HP for 4 years (yay public tender!) and this is by far the worst batch of everything ever. 3/40 monitors, 2/40 PCs, 2/16 printers and 3/15 laptops have been replaced under warranty. Man what I wouldn't give to be able to just have the power to say gently caress it, ye're buying Porteges from now on... The battery life on those fuckers from 2007 is stil 4 hours!
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Oct 7, 2014 12:12
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I think he means in general with HP, ie the lay offs. Somewhere north of 50k people axed.
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Oct 7, 2014 12:28
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The company is splitting into two. One for computers and printers and the like, one for "business technology" (whatever that means) and services. And yes, 55,000+ employees laid off, which is more people than Google employs. Ars Technica article here: http://arstechnica.com/business/2014/10/hp-confirms-breakup-layoffs-hit-an-entire-googles-worth-of-employees/
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Oct 7, 2014 13:31
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I've never really had any issues with HP v v
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Oct 7, 2014 14:45
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http://cache-www.belkin.com/support/dl/MAN_F9K1003_v1_8820-00797_RevA00_N450.pdfquote:By default, preventative maintenance is performed once a week Coincidentally, thousands of belkin routers have poo poo the bed at 3:30AM, this Tuesday morning. At the same time, we saw a dramatic increase for DNS requests to heartbeat.belkin.com Belkin is denying any responsibility. So basically, lol Belkin is the worst.
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Oct 7, 2014 15:05
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"A Ticket" posted:TO: Allstaff@$company
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Oct 7, 2014 16:03
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(I think i accidently put this in one of the other IT threads and was told it should go here so im crossposting it) So I was reviewing the web proxy policies today to upgrade from GFI Webmonitor 2012 to 2013. I need to find the ticket for whoever the hell put the first two allow entries in: 
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Oct 7, 2014 16:12
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Allow Malware sites?
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Oct 7, 2014 16:18
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And redtube.
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Oct 7, 2014 16:18
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Well, that, and allow *.redtube.co.uk and *.redtube.com
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Oct 7, 2014 16:19
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I appreciate a thorough pervert.
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Oct 7, 2014 16:22
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Orcs and Ostriches posted:And redtube. Bingo! Whats really baffling me is: A. How the gently caress did they write that request? "Hey, as a director my hours are very long and I need a bit more "personal" time at the office, can we get a bit more porn please?" B. Who the gently caress approved said request Ahdinko fucked around with this message at 16:41 on Oct 7, 2014 |
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Oct 7, 2014 16:23
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What do you need youtube for if you have redtube and the bbc iplayer?
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Oct 7, 2014 16:30
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Zhiwau posted:We bought 15 HP laptops with the corresponding HP ultraslim advanced hyperdocks 2000+ not a year ago. So far, 5 of them had the locking mechanism break. A third! We bought 33 Revolves with the ultraslim docks for our Supervisors on the call center floor. Two bad digitizers, a bad keyboard, a touchpad that was completely disconnected (awesome QA), and four of the locking mechanisms have broken. I finished deploying on 9/24 so. Yeah.
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Oct 7, 2014 16:31
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guppy posted:The company is splitting into two. One for computers and printers and the like, one for "business technology" (whatever that means) and services. Business technology probably means their SIEM stuff (ArcSight), professional services, and whatever else they do in that space these days.
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Oct 7, 2014 16:37
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Ahdinko posted:(I think i accidently put this in one of the other IT threads and was told it should go here so im crossposting it) Ah, I see you monitor the proxy for OUYA Inc.
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Oct 7, 2014 16:41
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Manslaughter posted:Ah, I see you monitor the proxy for OUYA Inc. Dammit, I was going to make that joke.
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Oct 7, 2014 16:42
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Ahdinko posted:Bingo! I would always assume it was someone with access who just, you know, did it. For their own use.
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Oct 7, 2014 19:25
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Renegret posted:http://cache-www.belkin.com/support/dl/MAN_F9K1003_v1_8820-00797_RevA00_N450.pdf Even worse than that, Cisco sold off their Linksys stuff to Belkin, I fear for the Linksys brand  Dick Trauma posted:I appreciate a thorough pervert. Pssh, if he was really a thorough pervert, there'd be at least a dozen other sites there 
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Oct 7, 2014 19:59
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Ozz81 posted:Even worse than that, Cisco sold off their Linksys stuff to Belkin, I fear for the Linksys brand Dude, Linksys has been dead for a while now. The Belkin versions look and feel like 2nd rate DealExtreme knockoffs.
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Oct 7, 2014 20:05
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Ahdinko posted:(I think i accidently put this in one of the other IT threads and was told it should go here so im crossposting it)
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Oct 7, 2014 20:21
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A while back I'd been trying to get a job at a datacenter that does a lot of hosting and billing support for porn sites. I think it'd be neat to see how very different the filtering policies would have to be in those kinds of environments. I'm picturing something like this being a completely legitimate work related request: To: Helpdesk Subject: Unblock Body: Can you please unblock every site on tblop.com (the big list of porn). I need it for work. Also I need a recommendation for a bitorrent client and all the major Peer to Peer file sharing networks.
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Oct 7, 2014 20:33
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Ozz81 posted:Even worse than that, Cisco sold off their Linksys stuff to Belkin, I fear for the Linksys brand Oh god oh god oh god oh god oh god Also Belkin's still broken https://belkininternationalinc.statuspage.io/ quote:Update - We have identified a workaround that will enable some users to get back online. The workaround requires that you set a static DNS address on the device trying to access the internet. Below are some steps to do this on the most popular devices: What follows are steps on how to change your DNS settings to Google DNS.
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Oct 7, 2014 20:36
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How the gently caress did Belkin break DNS on their routers? It's not like they actually provide the service.
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Oct 7, 2014 20:38
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So a call came in yesterday. Go to the client that had the network issue a few weeks ago and do a full site eval. So I get onsite early and spend all morning documenting servers and firewalls. I also have a diagram of everything except the managed switches. Figured id save the best for last. So I start tracing cables when I notice some weird duplication. Turns out I didn't take a close enough look at the patch panels. Two banks of the three are numbered 1-24
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Oct 7, 2014 20:42
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Inspector_666 posted:How the gently caress did Belkin break DNS on their routers? It's not like they actually provide the service. The best part is the fix is likely way above the heads of anyone who is likely using a Belkin router.
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Oct 7, 2014 20:43
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m.hache posted:The best part is the fix is likely way above the heads of anyone who is likely using a Belkin router. Also we knew their routers were broken before they knew. We called their customer service who told us "yup, a lot of people are having problems today. What's up with that? Nope, no systemic issues. Nope, not us."
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Oct 7, 2014 20:53
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Renegret posted:Also we knew their routers were broken before they knew. Rule #1, always blame someone else. It was the worst working for an ISP and trying to convince the person on the line that "No, I wasn't trying to fluff them off. Yes, the router company was lying to you."
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Oct 7, 2014 20:59
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m.hache posted:Rule #1, always blame someone else. Yup. I work for an ISP and I fully admit I always try to shift the blame to other people. Unfortunately that's just corporate life around here, if I didn't do that, everything would become my fault. Especially the things that aren't my fault. As far as Belkin goes, we did our own work around so customers would stop flooding us with calls for something that's now our fault since it makes us look bad anyway. Hooray customer focus.
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Oct 7, 2014 21:15
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dogstile posted:I would always assume it was someone with access who just, you know, did it. For their own use. Absolutely what happened.
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Oct 7, 2014 21:19
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Did belkin basically DDOS their heartbeat server by having all their routers try and refresh at once, or is it something even stupider than that?
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Oct 7, 2014 21:22
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m.hache posted:Rule #1, always blame someone else. I caught my old ISP doing this once. I think I was unable to access any Microsoft site/service (MSN, Hotmail, Windows updates, etc) so I called them up and asked what was up. They claimed all of Microsoft services and sites had gone down. I asked if they were sure it wasn't on their end since there's no way every service would die like that. They assured me they were able to test with an outside connection and that no one was able to access the sites. Unfortunately for them, I was able to check on a different ISP (go go open wifi) and on my cellphone to see that the site was working perfectly. The tech still tried to feed me some bullshit about how I was wrong, something about cache, etc. Telling me I just didn't understand how things worked. I switched providers a few days later. I don't mind waiting out a routing issue, poo poo happens to all of us and it wasn't a big deal but don't lie to me about it. Especially not after I tell you that I know you are lying. This was almost 10 years ago though, back before everyone had smartphones and data plans, so I don't think they expected their clients to have any way to verify. I don't think they are still in business.
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Oct 7, 2014 21:29
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m.hache posted:Rule #1, always blame someone else. I love that where I work, that's not our rule. The problem is that everyone else thinks it is, so people are always calling us liars. Really frustrating when one and only one client is having issues, and they won't let us troubleshoot, because "I just know its on your end, fix it!". And then you find out they can't get online at all. We're a web-based service. Gee, I wonder why it may not work.
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Oct 7, 2014 21:32
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