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Docjowles posted:I was definitely in the camp that thought there was no chance North Korea was actually behind the Sony hacks. It just seemed like too convenient of a scapegoat, and too batshit crazy even for NK. As a guy whose technology obsession was heavily influenced by the cyberpunk novels of Stephenson and the like, I embrace our new confusing future. Eagerly awaiting my chance to apply for citizenship in the Franchulate of Netflix.
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Dec 19, 2014 18:23
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skooma512 posted:They absolutely are going to train me, though my would be predecessor found the training and support to be lacking, especially at first. Curious, what's the product specifically?
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Dec 19, 2014 18:26
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Zero VGS posted:Yes but http://goatkcd.com/sfw (still kinda A decent chunk of goatkcd has better comedic timing than the originals.
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Dec 19, 2014 18:32
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) is the best webcomic ever
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Mr Shiny Pants posted:Data is from the Windows eventlog. It comes in as a JSON string that gets handled by Logstash. In my configuration I have told logstash to not do anything to the data and stuff it right into Elastic Search. This results in the time from the events being two hours off from our local timezone. Erwin posted:I just set up Logstash and this is what I don't get. They created a product that can do the job of Splunk with some tweaking, but seem utterly baffled when people choose to use it that way (not literally, but the documentation is geared towards Lumberjack only and basically ignores syslog). I mean I get it, its better for custom stuff where you can create JSON before sending to Logstash, but syslog is a thing that exists already. The filters I've found online for Cisco ASA syslogs don't work (grok failures), but that could be Cisco's fault for not being consistent I guess. A community repository of Logstash filters would be a really good idea. Inspector_666 posted:A decent chunk of goatkcd has better comedic timing than the originals. Vulture Culture fucked around with this message at 19:03 on Dec 19, 2014 |
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Dec 19, 2014 18:58
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I'm in the low 20s in the page count of this thread and someone mentioned Salesforce professional services are a bad idea. We have our business users clamoring to use Salesforce better than the glorified, clunky contact management system that we have it as now. Its implementation was done internally by someone who held my job two or three titles ago. I am keen to not have to take on the responsibility of Doing Salesforce - I'm OK with permissions, superusers, assigning rights/perms, etc., but I am not looking to be the person to figure out what the business wants and put it into Salesforce. Anyone know how to get these guys in a position where they can self-service and work with SF the way they want to and call the rep/support for Salesforce accordingly? I'm the 2nd tier in a 3-person IT operation, and while this may strike as goonish laziness, we've got enough to deal with as I've gotta run VMware, Citrix Xendesk, normal sysadmin/server admin stuff, plan for moving the office, and get a plan going for our vendor to upgrade our VoIP backend.
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Dec 19, 2014 19:55
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Inspector_666 posted:I hate xkcd, I think it's an unfunny comic for elitists. I've only looked at it a few times and found it moderately funny at best but that flowchart is on point, as the kids say.
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Dec 19, 2014 20:19
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MJP posted:I am keen to not have to take on the responsibility of Doing Salesforce - I'm OK with permissions, superusers, assigning rights/perms, etc., but I am not looking to be the person to figure out what the business wants and put it into Salesforce. Sounds like you just need someone to get everything started and hand over the keys, I might know someone...
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Dec 19, 2014 20:41
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MJP posted:Anyone know how to get these guys in a position where they can self-service and work with SF the way they want to and call the rep/support for Salesforce accordingly? I'm the 2nd tier in a 3-person IT operation, and while this may strike as goonish laziness, we've got enough to deal with as I've gotta run VMware, Citrix Xendesk, normal sysadmin/server admin stuff, plan for moving the office, and get a plan going for our vendor to upgrade our VoIP backend. Unless they want to hemorrhage consultancy money they'd be better off having a dedicated admin handle all that, it's pretty much what I spend most my time doing and there are constant changes small changes always being carried out. If any of them are remotely techy or patient it's not too difficult to teach, as I've trained up someone who was originally in it for business reporting; and has become my living shield to draw fire from lovely little questions and minor page changes while I work on the bigger stuff, like constantly having to figure out how to get away from SF's closed in Apple-like infrastructure. 
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Dec 19, 2014 20:56
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Super Slash posted:Unless they want to hemorrhage consultancy money they'd be better off having a dedicated admin handle all that, it's pretty much what I spend most my time doing and there are constant changes small changes always being carried out. If I'm not careful, I'm going to become that dedicated admin. There's no physical space where we are and probably no budget to hire someone to work on Salesforce. They are not techy nor patient. I could go on but it's really no different than most sales users at any SMB. The more Salesforce tasks I can steer them towards the rep or some other party, the better they can utilize it and the less I'll have to support. Tab8715 posted:Sounds like you just need someone to get everything started and hand over the keys, I might know someone... I'd love to get their info. I'm talking to Cloud Sherpas, who does our Google Apps sales/support, about their Salesforce division and my business users are already in touch with our Salesforce rep. If we can get one more option that would be aces - PM me their details.
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Dec 19, 2014 21:40
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MJP posted:I'd love to get their info. I'm talking to Cloud Sherpas, who does our Google Apps sales/support, about their Salesforce division and my business users are already in touch with our Salesforce rep. If we can get one more option that would be aces - PM me their details. Sure, given it's the holidays it might not be until afterwords but I'll let you know.
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Dec 19, 2014 21:47
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Misogynist posted:I must have misstated what I'm looking for: can you post the JSON you're getting, what Logstash actually sees when it comes in, and what the actual record is when you pull it out of Elasticsearch? What are you using to grab JSON from the event log? I wrote my own event log shipper. I can format it any way I like. I'll post it later, too many beers.....
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Dec 20, 2014 01:21
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FWIW, I've been pretty happy with nxlog as a shipper: http://nxlog-ce.sourceforge.net/ and http://nxlog-ce.sourceforge.net/nxlog-docs/en/nxlog-reference-manual.html . I haven't used its Windows eventlog input but it looks like other people are: https://gist.github.com/stuart-warren/6726081 https://gist.github.com/mrlesmithjr/cf212836b9ce162373ed
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Dec 20, 2014 02:15
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PCjr sidecar posted:FWIW, I've been pretty happy with nxlog as a shipper: http://nxlog-ce.sourceforge.net/ and http://nxlog-ce.sourceforge.net/nxlog-docs/en/nxlog-reference-manual.html . I haven't used its Windows eventlog input but it looks like other people are:
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Dec 20, 2014 02:19
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How do I get my coworker to start asking the questions he really wants to ask, instead of stupid small parts of the pie? Multiple times a day it's like 5 stupid loving rapid-fire questions leading up to something like "did you shut x port on x switch?" when jumping right to that question would answer everything. I'm really trying to be tactful but it's incredibly grating when half the time I'm really focused on something else, or on the phone with a field tech, or eating lunch, and he shouts all these goddamn awful questions from across the room or leans on the back of my chair until I ask him what I can help him with. When I'm a dick about it he gets to that end result without all the lead-up so he's not trying to troubleshoot or anything, he's just saying words to hear his own voice. e So I don't come off as an rear end in a top hat- I have no problem helping dude out but there's a big difference between taking up 10 seconds of my time with a targeted question, and "do you see x port down on x switch?" "have you taken any calls about x switch?" "did you remote into x switch today?" "do you see x port on x switch down?" "did you shut x port on x switch?" Just ask the loving question man, I'm not going to get pissed at you if you ask if I did a function of my job. Pudgygiant fucked around with this message at 08:16 on Dec 20, 2014 |
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Dec 20, 2014 08:11
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Pudgygiant posted:How do I get my coworker to start asking the questions he really wants to ask, instead of stupid small parts of the pie? Multiple times a day it's like 5 stupid loving rapid-fire questions leading up to something like "did you shut x port on x switch?" when jumping right to that question would answer everything. I'm really trying to be tactful but it's incredibly grating when half the time I'm really focused on something else, or on the phone with a field tech, or eating lunch, and he shouts all these goddamn awful questions from across the room or leans on the back of my chair until I ask him what I can help him with. When I'm a dick about it he gets to that end result without all the lead-up so he's not trying to troubleshoot or anything, he's just saying words to hear his own voice. Some people are just like that I guess. I also know a guy like this. He is the kind of guy who will say he's sorry about 15 times if I say that I don't have time. Basically I've come to the conclusion that he's just like that and I've adapted. It's easier to try to go easy on him than to have him do that. :P
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Dec 20, 2014 11:54
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Pudgygiant posted:How do I get my coworker to start asking the questions he really wants to ask, instead of stupid small parts of the pie? Multiple times a day it's like 5 stupid loving rapid-fire questions leading up to something like "did you shut x port on x switch?" when jumping right to that question would answer everything. I'm really trying to be tactful but it's incredibly grating when half the time I'm really focused on something else, or on the phone with a field tech, or eating lunch, and he shouts all these goddamn awful questions from across the room or leans on the back of my chair until I ask him what I can help him with. When I'm a dick about it he gets to that end result without all the lead-up so he's not trying to troubleshoot or anything, he's just saying words to hear his own voice. Sadly I had a guy this like at my last job. I informed him in the most tactful way I could "I'm a busy guy, if you can't ask it in 5 words or less you are wasting both our time" He's actually taken it to heart and realizes that if he just sits and thinks about how to ask the question then he already knows the answer. That was 6 years ago, he still remembers it, I don't and he's actually a linux engineer 3 now and has done really well for himself.
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Dec 20, 2014 12:00
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So last night at the work party a manager got really really drunk and said that i'd be quadrupling my salary if I kept going on the way i'm going. I'm certainly not expecting that, but it was nice to hear that he thinks so highly of me 
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Dec 20, 2014 17:43
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dogstile posted:So last night at the work party a manager got really really drunk and said that i'd be quadrupling my salary if I kept going on the way i'm going.
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Dec 20, 2014 17:46
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Misogynist posted:Not to be a cynic, but he's probably got a job offer on the table. Man, that's the definition of a cynic and you know it.
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Dec 20, 2014 18:05
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I just hit an exciting milestone! I had an old rear end server that was 100% full. I needed to free up a little space to install Networker and I thought that it was all from actual data until I noticed that the Users folder was a little big. A few minutes later I found torrent files, music, audio books etc. It was an old IT employee's secret  folder.It actually ended up being a good thing because otherwise I'd be trying to figure out what to do with actual important data.
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Dec 21, 2014 16:29
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Dr. Arbitrary posted:I just hit an exciting milestone! I had an old rear end server that was 100% full. I needed to free up a little space to install Networker and I thought that it was all from actual data until I noticed that the Users folder was a little big. WinDirStat will throw that poo poo a beatin' - and can be run from a network location. No install required.
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Dec 21, 2014 16:57
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Lord Dudeguy posted:WinDirStat will throw that poo poo a beatin' - and can be run from a network location. No install required. Did not know you can run it without install. That's going to change things!
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Dec 21, 2014 17:07
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Dr. Arbitrary posted:Did not know you can run it without install. That's going to change things!
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Dec 21, 2014 17:08
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Dr. Arbitrary posted:Did not know you can run it without install. That's going to change things! Treesize free can as well. I like it a little better than windirstat.
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Dec 21, 2014 17:20
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Well, I learned something a few days ago... We moved and set up our servers, fired them up and for some reason couldn't rdp to one node of our two-node fail-over cluster. So after going home and brainstorming it at dinner it hit me that windows firewall might have fired up. So like an idiot I disabled the service and read up on why this is a really bad idea after everything went dark. It was the firewall though...
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Dec 21, 2014 20:35
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Zero VGS posted:This is awesome, live hacking attack map: http://map.ipviking.com/?_ga=1.98376799.153405815.1403529861 A page back I am sorry, however I've been watching this site off and on for a bit, and I am curious about what is in St. Louis that is getting hit that hard and constantly (month and a half now)?
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Dec 21, 2014 21:38
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Koskun posted:A page back I am sorry, however I've been watching this site off and on for a bit, and I am curious about what is in St. Louis that is getting hit that hard and constantly (month and a half now)? I think there's a lot of backbone going through there connecting East to West in the US. The Mississippi River is pretty much the dividing line. And I think St. Louis is the largest metropolitan area on the river. I remember a back hoe taking out a fiber run in St. Louis and killing our Frame Relay to CA from Chicago. This was a while ago, so things may have changed.
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Dec 21, 2014 22:02
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I just thought it was a bunch of attacks on Ferguson PD
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Dec 21, 2014 22:29
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SaltLick posted:I just thought it was a bunch of attacks on Ferguson PD Never occurred to me, but makes a ton of sense. I keep forgetting Ferguson is right there just outside SL.
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Dec 22, 2014 00:34
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So Cisco decided to pull the plug on the Sourcefire licensing server last week, which as you may imagine caused quite a few issues. Our sales reps were finally able to get an answer as to when they expect to have all licenses migrated over to the Cisco format and server: mid January. Hey, great planning there to ensure there's no coverage gaps for your clients, Cisco.
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Dec 22, 2014 13:13
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Thankfully this hasn't been a problem I've had to deal with, but due to a manager being arrested, I'm now wondering how other IT departments plan for what to do if you accidentally discover extremely illegal stuff on a computer. Is this normally something that is a written policy/procedure or what? I'm just thinking that I'd probably be pretty rattled if it was an issue and being able to go on autopilot would be a blessing.
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Dec 22, 2014 16:16
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Dr. Arbitrary posted:Thankfully this hasn't been a problem I've had to deal with, but due to a manager being arrested, I'm now wondering how other IT departments plan for what to do if you accidentally discover extremely illegal stuff on a computer. If you discover kiddie porn or something, stop what you're doing and call the police immediately. We aren't trained forensic investigators and loving around with your manager while you decide what your official course of action is going to be is a waste of time.
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Dec 22, 2014 16:23
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mewse posted:If you discover kiddie porn or something, stop what you're doing and call the police immediately. We aren't trained forensic investigators and loving around with your manager while you decide what your official course of action is going to be is a waste of time. That's basically my mental plan. I think the nice thing about it is that it really forces everyone involved to do the right thing instead of the easy thing.
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Dec 22, 2014 16:26
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Dr. Arbitrary posted:That's basically my mental plan. Yes a major circumstance like that is actually somewhat easier to deal with than a gray area incident where you're not even sure you should speak up about what you've discovered. A lot of exhausting decisions lie down that road
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Dec 22, 2014 16:42
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I actually just had that happen to me Saturday when I sold a gaming PC to a goon. His Dropbox pops up "teenboys.png" and we both see it, and my face turns white but it turned out to be innocent: http://forums.somethingawful.com/showthread.php?threadid=3032491&userid=0&perpage=40&pagenumber=1675#post439228859 Edit: The poo poo I saw on people's PCs in the Navy, ranged from Brazzers to furry porn, but I kinda pulled people aside and said get that off your work PC, and you're lucky I caught you because anyone else in my department would ruin your day.
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Dec 22, 2014 17:07
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Isolate the problem machine and immediately cut off all access to it and from it. Also be prepared to implement DR operations, because if it's housing child porn or something that violates RICO, they'll seize everything it's touched and you'll never get it back.
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Dec 22, 2014 17:08
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mewse posted:Yes a major circumstance like that is actually somewhat easier to deal with than a gray area incident where you're not even sure you should speak up about what you've discovered. A lot of exhausting decisions lie down that road At my last job, the school Superintendent tried to make us "Wipe" the HDD of an elementary gym teacher. Apparently the gym teacher though it was a great idea to film his students during class without informing the parents. My department collectively refused to get involved and the situation blew up (IE parents found out) before they could force the matter. Luckily I  the hell out of there.
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Dec 22, 2014 17:59
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10 minutes into this morning's scrum meeting, and I'm the only attendee. Once 11:00 hits I'm bouncing and jumping on the weeklong wfh train.
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Dec 22, 2014 19:41
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Paladine_PSoT posted:10 minutes into this morning's scrum meeting, and I'm the only attendee. Once 11:00 hits I'm bouncing and jumping on the weeklong wfh train. I've never done scrum and I'm guessing that it rarely gets implemented properly but since you're the only person who showed up on time, I'd say you're already done.
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Dec 22, 2014 19:53
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Dr. Arbitrary posted:I've never done scrum and I'm guessing that it rarely gets implemented properly but since you're the only person who showed up on time, I'd say you're already done. I'm calling it. This week's productivity time of death: 11am on Monday.
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Dec 22, 2014 20:04
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