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Bhodi posted:It was spray-painted black so uh, I guess calling the police immediately was a legitimate response if you squint really hard? Yeah makes a little more sense at that point... I could see a half-blind idiot not wearing their glasses who's seen to many "see something say something" billboards (presumably while they WERE wearing their glasses) whipping out their phone. Now that I think of it, if I was a teerist I guess the smart thing to do would be to paint my AK all orange and yellow, and maybe tape a water tank to the top of it or something, or at least paint the last CM of the barrel orange.
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Jan 16, 2015 21:21
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JosephSkunk posted:Yeah makes a little more sense at that point... I could see a half-blind idiot not wearing their glasses who's seen to many "see something say something" billboards (presumably while they WERE wearing their glasses) whipping out their phone. Now that I think of it, if I was a teerist I guess the smart thing to do would be to paint my AK all orange and yellow, and maybe tape a water tank to the top of it or something, or at least paint the last CM of the barrel orange. That's actually a thing that people do, nowadays, so police have been cracking down on fake guns as well. If you can't determine whether or not it's real anymore, better safe than sorry, I guess.
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Jan 16, 2015 21:27
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I looked through some Amazon listings to see how you could possibly confuse a comically large Nerf gun with something real but I guess if someone I don't know brings in this kind of thing, spray-painted black, I'd be pretty concerned too: At the very least, from a distance, I can totally see how you'd think it was real. Then again we have some locations with bullet-proof glass, have been fire-bombed, shot at etc in the past so maybe my reaction is atypical.
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Jan 16, 2015 22:26
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Sirotan posted:I looked through some Amazon listings to see how you could possibly confuse a comically large Nerf gun with something real but I guess if someone I don't know brings in this kind of thing, spray-painted black, I'd be pretty concerned too: The most realistic view is that nobody really thought it was a weapon but decided to be jerks about it because they have nothing else better to do. Security can be a really boring job ya know.
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Jan 16, 2015 22:29
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Sickening posted:The most realistic view is that nobody really thought it was a weapon but decided to be jerks about it because
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Jan 16, 2015 22:36
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What kind of contractor brings a nerf gun?
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Jan 16, 2015 23:18
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OwlFancier posted:What kind of contractor brings a nerf gun? THE BEST KIND.
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Jan 16, 2015 23:40
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OwlFancier posted:What kind of contractor brings a nerf gun? a clown
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Jan 16, 2015 23:41
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An unemployed one.
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Jan 16, 2015 23:46
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Alighieri posted:a clown honk honk
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Jan 16, 2015 23:48
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 More seriously:  That image has been around a while, but more assholes have done similar things since.
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Jan 17, 2015 00:12
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I submitted a ticket! The software is used by one of our departments to manage a certain kind of customer and generate reports etc. In all, it's an ambitious piece of software and I do have to give credit for how much it actually can do. That said, their support department isn't great. The problem today was that on one specific workstation, reports couldn't print. I couldn't even get it to generate a print preview. Two previous shifts have been working on this computer. Printing and previews works on my own desktop with IE11 and Adobe Reader XI, current Java etc. with no problems. I called tech support and the technician remotes in and runs through some basic steps, verifies that the popup blocker is off etc. He eventually decides that Adobe Reader 11 is the problem. He uninstalls and puts on 10, no change. He pokes around a little bit more and decides that IE 11 is the problem and that we need to get IE9. He can't figure out how to downgrade to 9 and eventually gives up. He concludes that the problem is that only IE 8 and 9 are supported and that I'll need to talk to my IT department to get IE9. I try to explain that this isn't a good solution and that the browser isn't the issue but he won't relent. Eventually I decide that I'll just reimage the machine from a working one and end the call and terminate the remote connection. About 20 minutes later, I'm talking to a coworker about the issue and he tells me he has some dos commands that might help me revert to IE9. I remote into the PC, attempt to paste the script but instead I somehow pasted what had been on the technician's clipboard. quote:Contact First Name: xxxxxxxxx
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Jan 17, 2015 00:55
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Zamboni Apocalypse posted:
Dr. Arbitrary posted:I submitted a ticket!
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Jan 17, 2015 07:55
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Zamboni Apocalypse posted:
Holy gently caress that's tragic. Those super soakers are hyper rare and stupid powerful. I had one like 20 years ago and now they're on eBay for $300+
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Jan 17, 2015 09:16
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Son of a bitch. I installed two logic boards today. Both laptops (MacBook Pros of varying vintages) ended up with no internal video when I was done. the first one was written off as a DOA board. the second one was checked much closer. Turns out I bent one pin on the display connector. Twice. I've worked on that connector 20 times in the last month and now I gently caress it up badly, twice, in one day. It got caught, thank everything I"m not the senior Mac tech in the office yet, and one pin has been put back in place successfully so far. Tuesday will be either terrible or a vast relief depending on if I have to charge a display to us or not.
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Jan 17, 2015 10:35
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HUGE SPACEKABLOOIE posted:Holy gently caress that's tragic. Those super soakers are hyper rare and stupid powerful. I had one like 20 years ago and now they're on eBay for $300+ Ah, gently caress yeah, that's pure nostalgia, I remember wanting better and better super soakers. A friend of mine actually had this one.
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Jan 17, 2015 11:36
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notwithoutmyanus posted:What is it with some places. Our solaris manager came in with One of my coworkers came in with this bad boy:  I was coming into the office from the side door, and apparently startled him...so I got a dart to the head from it. That fucker stings 
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Jan 17, 2015 14:51
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Knormal posted:I've seen a similar issue with IE and Acrobat, try renaming C:\Program Files\Common Files\Adobe\Acrobat\ActiveX to ActiveX.bak or something, that'll break IE's ability to open PDFs and it'll pass them to Reader to open instead. It's not an ideal fix, but if you can live with it it might be easier than a reimage. Also that ActiveX directory will get recreated every time Reader updates, so you'll have to redo this from time to time, and it's protected so you can't just delete it unless you boot to safe mode. It's a little more complicated than that, the whole thing runs as some sort of java virtual machine. The point though, is that the other technician lied on his ticket and I accidentally got proof. It'd be like if you had a suspicion that your doctor wasn't taking your illness seriously and then had your suspicions confirmed when he accidentally dropped a page from your chart that shows he's been filling in results from tests he never performed.
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Jan 17, 2015 15:18
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A Java front-end with embedded PDFs? My god, it's the stuff of nightmares.
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Jan 18, 2015 20:55
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A massive Sunday fuckup came in, and I'm the one responsible!  Our new firewall came in and Sunday is the only day safe to do any sort of network twiddling. We got in at 8, and after a lot of futzing and transferring very long lists of rules and port forwards, we were done by 2:00. The only problem was that, for reasons we still aren't sure of, pointing your DNS address to the firewall would end in DNS resolution errors. The fix was to simply allow the firewall to DHCP dictate DNS addresses, or just manually use 8.8.8.8. I'm not proud of this next part, and I'm not entirely sure what my thought process was, but I somehow managed to tell the firewall to redirect all traffic coming to the firewall to 8.8.8.8. That was it, we lost all access to the UI. Nothing could be done but a factory reset. Now, here I am starting over. My supervisor is pissed and is redoing everything himself. It was a nice job while it lasted, I guess 
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Jan 18, 2015 22:14
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larchesdanrew posted:That was it, we lost all access to the UI. Nothing could be done but a factory reset. What kind of an enterprise firewall doesn't have a serial console port of some sort? Edit: Wait, how did you even do the initial configuration without a console connection? Or did whatever you change break the console connection somehow? If so, that seems like a ridiculous design flaw... dennyk fucked around with this message at 22:57 on Jan 18, 2015 |
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Jan 18, 2015 22:54
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dennyk posted:What kind of an enterprise firewall doesn't have a serial console port of some sort? quote:Edit: Wait, how did you even do the initial configuration without a console connection? Or did whatever you change break the console connection somehow? If so, that seems like a ridiculous design flaw...
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Jan 18, 2015 23:13
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I was going to say even those dirt cheap Ubiquiti's have console ports (Cisco cables work fine BTW). The only thing I can find that doesn't have a console port is the real entry-level Mikrotik stuff which people either love or hate depending on what feature they want to use and which way the wind is blowing. Even the lovely plastic Sonicwall's have console ports on them.
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Jan 18, 2015 23:18
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dennyk posted:What kind of an enterprise firewall doesn't have a serial console port of some sort? It had a console port, but that would require a serial port to use and damned if I couldn't find a loving computer with one to use. A USB serial adapter is next on my toolbag list
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Jan 18, 2015 23:58
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Can you SSH into one router and then connect back out the console port into the console port of another?
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Jan 19, 2015 00:13
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And you'll also remember next time that when you get it mostly working, you save off the config off to your computer just in case!Thanks Ants posted:Can you SSH into one router and then connect back out the console port into the console port of another? Only if the router allows you to initiate sessions using its console port. I could be just ignorant, but I've never used a router to do that before.
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Jan 19, 2015 01:01
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Zamboni Apocalypse posted:More seriously:
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Jan 19, 2015 02:10
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Bad Angus! Bad!
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Casull posted:And you'll also remember next time that when you get it mostly working, you save off the config off to your computer just in case! Bingo. As soon as it was functional, I backed it up. For added security, I dedicated a port solely for maintenance.
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Jan 19, 2015 09:27
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User: Hi, my laptop screen is broken (Notice "My laptop screen is broken", not "I broke my laptop screen") Me: Bring it to IT User: But it's really broken, you have to press on the sides to even get a warbled picture Me: Bring it to IT User: See attached picture of how broken it really is. Me: Bring it to IT So far, no laptop at IT, and no reply.
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Jan 19, 2015 12:04
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evobatman posted:User: Hi, my laptop screen is broken (Notice "My laptop screen is broken", not "I broke my laptop screen") In before user complains about how unhelpful you are, and you are told to go pick it up
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Jan 19, 2015 14:39
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evobatman posted:User: Hi, my laptop screen is broken (Notice "My laptop screen is broken", not "I broke my laptop screen") Just remote in and fix his computer. Jeez.
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Jan 19, 2015 14:43
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nitrogen posted:In before user complains about how unhelpful you are, and you are told to go pick it up I didn't even consider this possibility. Now I know that it is how this is going to end
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Jan 19, 2015 14:43
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evobatman posted:Bring it to IT I had a coworker email me for over two months about setting up email on her phone. Kept telling her to bring it to me. She kept emailing. Finally, the GM comes bitching about how she told him I was ignoring her and refused to set up her email. I showed him our email correspondence and pointed out that she hadn't physically been in this building for the entire two months, so how exactly was I supposed to do it? I get an apology and she gets written up for lying. Feels good, man.
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Jan 19, 2015 15:38
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KaneTW (and others) posted:Details! I've posted a few times in this and the "poo poo pissing you off" thread that the company I work for had some clusterfuck merger going on that left us with a bunch of people several states away trying to run the business and succeeding only in slowly running it into the ground. We've known for a while that they were planning to move our offices to something nearby but cheaper, but apparently they decided it was a good idea to flat-out stop paying the rent on the current place. The landlord gave us eviction papers on the day I posted that, with the result that instead of a graceful planned move we now have to have everything out of the building by tomorrow, and we don't even have access to the new office yet.
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Jan 19, 2015 16:56
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President Ark posted:I've posted a few times in this and the "poo poo pissing you off" thread that the company I work for had some clusterfuck merger going on that left us with a bunch of people several states away trying to run the business and succeeding only in slowly running it into the ground. We've known for a while that they were planning to move our offices to something nearby but cheaper, but apparently they decided it was a good idea to flat-out stop paying the rent on the current place. The landlord gave us eviction papers on the day I posted that, with the result that instead of a graceful planned move we now have to have everything out of the building by tomorrow, and we don't even have access to the new office yet. So how is the job search going?
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Jan 19, 2015 17:26
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FireSight posted:So how is the job search going? Decently! But they're still cutting paychecks so I'm hoping to broaden things instead of just looking near Atlantic City, which is dying. As long as they're still cutting paychecks gently caress it I'll keep farting around here to help pay for future poo poo. President Ark fucked around with this message at 17:35 on Jan 19, 2015 |
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Jan 19, 2015 17:31
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This firewall talk reminds me of the time our our genius network engineer (remote mind you) was reconfiguring our ASAs and managed to break the internet for the office. He removed the NAT for the internal DNS server and was really confused when I told him that the internet stopped working and the DNS server didn't have a public address anymore. Took him about two hours to figure out that the issue was his misconfiguration all along. Also the one time our main internet got knocked out for a few seconds and the ASA attempted to fail over to our secondary connection only to not work because he misconfigured the routes. That also took him about three hours to figure out. Ask me about having a remote network engineer who uses an iPad to remote in
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Jan 19, 2015 18:24
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larchesdanrew posted:I had a coworker email me for over two months about setting up email on her phone. Kept telling her to bring it to me. She kept emailing. Finally, the GM comes bitching about how she told him I was ignoring her and refused to set up her email. Get a copy of gotoassist remote support just for this. I have 180 tablets + 100+ smartphones out in the field spread all over the southeast. Bringing them to the office is not in the cards. Me remoting in and fixing poo poo is however.
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Jan 19, 2015 18:48
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President Ark posted:Decently! But they're still cutting paychecks so I'm hoping to broaden things instead of just looking near Atlantic City, which is dying. As long as they're still cutting paychecks gently caress it I'll keep farting around here to help pay for future poo poo. You should probably get out of AC, period.
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Jan 19, 2015 19:11
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Anyone have any experience with RealVNC? I'm thinking of rolling it out so I can tighten up this poo poo show. I'm tired of leaving RDP ports open. I already rolled out an SSL VPN service that they refuse to use because it complicates their login process. I was thinking of just getting 4 RealVNC licenses and installing the app on the required systems.
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Jan 19, 2015 19:18
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