|
FireSight posted:Is there somebody above that you can have review the request, and might understand why it's a bad idea? "It's his box. Just make sure he has our card handy for the inevitable." I'm making sure to point out the huge security risks, but I have no doubt the client will go through with it anyway.
|
#
?
Feb 13, 2015 06:36
|
|
|
|
| # ? Jun 6, 2024 06:26 |
|
|
FreshFeesh posted:The other is the company's primary file storage (sitting on a Mac Mini).  Is this a media company? I mean, even if it is, a Mini?
|
|
#
?
Feb 13, 2015 08:19
|
|
|
Potato Alley posted:
If you want to only shop Apple, what options do they even give you these days?
|
|
#
?
Feb 13, 2015 08:21
|
|
|
11 sales reps, 2 full-time secretaries, 4 admin/marketing, and about 18 people working on the floor. They work in the hospitality industry. The mind, it boggles sometimes.
|
|
#
?
Feb 13, 2015 08:43
|
|
|
Can't you just reply with "What are you trying to do?"
|
|
#
?
Feb 13, 2015 09:14
|
|
|
NZAmoeba posted:Can't you just reply with "What are you trying to do?" "I'm trying to open the computer to the internet, just do it!" In seriousness, NZ's suggestion is correct. 10 to 1 the client does not know what ports do or what they're for, so you need to figure out what they really want because they do not loving have the knowledge to tell you what steps to take to solve their problem. Che Delilas fucked around with this message at 14:12 on Feb 13, 2015 |
|
#
?
Feb 13, 2015 14:10
|
|
|
HalloKitty posted:If you want to only shop Apple, what options do they even give you these days? A lot of our network storage these days is sitting on Pegasus Raid appliances hooked into a mac mini.
|
|
#
?
Feb 13, 2015 14:13
|
|
|
If you're working in a mac environment, a Mac Mini with OSX Server hooked up to a decent thunderbolt DAS is a fairly competent little small business server. I just wish access to the internal drive(s) was easier.
|
|
#
?
Feb 13, 2015 14:19
|
|
|
Collateral Damage posted:If you're working in a mac environment, a Mac Mini with OSX Server hooked up to a decent thunderbolt DAS is a fairly competent little small business server. Flip it over, take the bottom off and undo 2 screws? 
|
|
#
?
Feb 13, 2015 18:25
|
|
|
ratbert90 posted:Flip it over, take the bottom off and undo 2 screws?  https://www.ifixit.com/Guide/Mac+Mini+Late+2014+Hard+Drive+Replacement/32815 Collateral Damage fucked around with this message at 19:54 on Feb 13, 2015 |
|
#
?
Feb 13, 2015 19:52
|
|
|
Collateral Damage posted:...then undo a couple of more screws, disconnect the wifi antenna, remove the fan assembly, disconnect a bunch of connectors, use a special tool to remove the motherboard, unscrew and remove the PSU, and pull the drive tray out of the deepest recess of the case to access the component most likely to fail. If I'm reading that link correctly, you have to physically disassemble the entire machine to get at the ssd.
|
|
#
?
Feb 13, 2015 20:08
|
|
|
Kurieg posted:If I'm reading that link correctly, you have to physically disassemble the entire machine to get at the ssd. appleproducts.txt
|
|
#
?
Feb 13, 2015 20:48
|
|
|
Kurieg posted:If I'm reading that link correctly, you have to physically disassemble the entire machine to get at the ssd.
|
|
#
?
Feb 13, 2015 21:40
|
|
|
Collateral Damage posted:If you're working in a mac environment, a Mac Mini with OSX Server hooked up to a decent thunderbolt DAS is a fairly competent little small business server. Yep .You used to be able to buy it pre-loaded with OS X Server and a RAID 1 but it looks like they discontinued that.
|
|
#
?
Feb 13, 2015 21:55
|
|
|
Welp, one of my guys just learned the hard way that you never operate as root, and that maybe you should wait and review a command before hitting enter. At least I saw him do it and we were able to correct it before it became a problem.
|
|
#
?
Feb 13, 2015 22:24
|
|
|
RFC2324 posted:Welp, one of my guys just learned the hard way that you never operate as root, and that maybe you should wait and review a command before hitting enter. Well common, what did he do?
|
|
#
?
Feb 13, 2015 22:30
|
|
|
RFC2324 posted:Welp, one of my guys just learned the hard way that you never operate as root, and that maybe you should wait and review a command before hitting enter. I'm a root addict. 
|
|
#
?
Feb 13, 2015 22:35
|
|
|
Collateral Damage posted:Correct. Ratbert90 probably worked on a pre-2014 mac mini. They completely redesigned it for the current model and made the ssd a huge pain in the rear end to get to. The old minis were easy to get into, just needed a screw driver and a paint scraper (or another tool with a thin, flat edge) to pull the housing off. That new mini article just reaffirms that I was smart to never buy an Apple product, other than the 2GB iPod I use for the gym - if I can't upgrade or fix the drat thing myself, it's not worth buying in the first place.
|
|
#
?
Feb 13, 2015 22:44
|
|
|
m.hache posted:Well common, what did he do? If it was rm -rf .*, you let it run and see if they can fix their damage.
|
|
#
?
Feb 13, 2015 22:45
|
|
|
DigitalRaven posted:If it was rm -rf .*, you let it run and see if they can fix their damage. That was my trial by fire as newly minted UNIX admin at a startup ISP in the mid-90s. Cleaning up some pref directories on a NNTP box. After it ran for about 5 minutes to remove what should have been only 5 directories with *maybe* 50 files total, I began to be suspicious. When the kernel panic got thrown onto the console it was confirmed.
|
|
#
?
Feb 14, 2015 00:00
|
|
|
flosofl posted:That was my trial by fire as newly minted UNIX admin at a startup ISP in the mid-90s. I always loved finding out there was a problem in the call center when all the phones were quiet and suddenly every line lights up. "WHAT'S BROKEN OH GOD WHY"
|
|
#
?
Feb 14, 2015 00:02
|
|
|
flosofl posted:That was my trial by fire as newly minted UNIX admin at a startup ISP in the mid-90s. Why would it panic? I've done this (many of us have, I think), and you end up in a weird situation where nothing can be removed after rm is gone, but panic is odd.
|
|
#
?
Feb 14, 2015 00:24
|
|
|
evol262 posted:Why would it panic? I've done this (many of us have, I think), and you end up in a weird situation where nothing can be removed after rm is gone, but panic is odd. This is BSDi from the early 90s. EDIT: Actually I may be mixing up two different BSDi horrors. One was trying to install a Riscom driver into the kernel. That was a god drat nightmare because 'cc' really, really hates certain kinds of whitespace. The NNTP one may have been just panic messages from running processes looking for certain files. Not an actual kernel panic which would have stopped it dead in it's tracks. Also, LKM I don't think was a thing for me until I started using Linux. Aging and memory is a bitch. Proteus Jones fucked around with this message at 00:36 on Feb 14, 2015 |
|
#
?
Feb 14, 2015 00:29
|
|
|
Collateral Damage posted:...then undo a couple of more screws, disconnect the wifi antenna, remove the fan assembly, disconnect a bunch of connectors, use a special tool to remove the motherboard, unscrew and remove the PSU, and pull the drive tray out of the deepest recess of the case to access the component most likely to fail. Holy gently caress there are some sadists working in design for Apple They even used an even smaller security screw quote:This is the smallest Torx Security screw we've ever seen—our kits go down to T7 Security, so we asked our tool design team to get improvising.
|
|
#
?
Feb 14, 2015 03:34
|
|
|
myron cope posted:Holy gently caress there are some sadists working in design for Apple Having purchased one of iFixit's (very nice) screwdriver sets, is it sane for me to refuse to buy a new Mac Mini on the basis that I don't have a screwdriver for it?
|
|
#
?
Feb 14, 2015 06:11
|
|
|
flosofl posted:That was my trial by fire as newly minted UNIX admin at a startup ISP in the mid-90s. My main fail was during an internship. I didn't check where I was running commands, and completely buggered the NIS+ master tables. That wasn't the problem. The problem was that this happened seconds before the backup job that mirrored everything to the replicas. The other problem was that four months before this, we'd replaced all on-machine tape backups with a (networked) backup robot. Our newest non-robot backups were from before we'd installed the new master. (I may be misremembering the exact details, this was about 15 years ago and I've been drunk since then) My boss said "Either get out and never come back, or shut up and do exactly what I tell you to." I shut up and learned a lot about Solaris and NIS+
|
|
#
?
Feb 14, 2015 11:32
|
|
|
Collateral Damage posted:Correct. Ratbert90 probably worked on a pre-2014 mac mini. They completely redesigned it for the current model and made the ssd a huge pain in the rear end to get to. Correct, screw the new mini.
|
|
#
?
Feb 14, 2015 18:12
|
|
|
Don't use Apple stuff for anything other than client devices. Server.app is just there to keep people happy who haven't managed to implement a migration plan since the Xserve was discontinued 6 years ago. OS X has worked with SMB for ages now, and worked really nicely with it since 10.9. ExtremeZ-IP is there for edge cases where you need AFP, and device management can be handled by Casper which runs perfectly on Windows.
|
|
#
?
Feb 14, 2015 19:00
|
|
|
Thanks Ants posted:OS X has worked with SMB for ages now, and worked really nicely with it since 10.9. ExtremeZ-IP is there for edge cases where you need AFP, and device management can be handled by Casper which runs perfectly on Windows. I have yet to see Casper leave me with an unbootable system. Unlike SCCM for example, which hosed up a boot.ini just yesterday..
|
|
#
?
Feb 14, 2015 19:11
|
|
|
You'll need a Mac server for NetBoot and DeployStudio if you're running Casper and want to get the most out of it. Get the cheapest Mini with two drives, use CCC to make a nightly clone to the second drive, and call it a day.
|
|
#
?
Feb 14, 2015 19:57
|
|
|
m.hache posted:Well common, what did he do? It actually wasn't too bad. He just change the domain of a root trusted host/LDAP master for all of the major fabs, instead of logging into the server we needed to check and see what the domain was. He has a history of dumb moves, and is frantically trying to get his poo poo together to save his job, so it was more the shock of breaking something on a server that critical that I am hoping teaches him to be cautious.
|
|
#
?
Feb 14, 2015 21:22
|
|
|
myron cope posted:Holy gently caress there are some sadists working in design for Apple Why would we make it easy when you can just pay us a bunch of money to do it for you instead! We call that good customer service in these parts. I tired replacing the Hard Drive in some old Averatec laptop running XP a few years back. I don't remember what ended up happening, but I'm pretty sure it involved me crying in the fetal position somewhere in the corner of the shop at some point.
|
|
#
?
Feb 15, 2015 15:10
|
|
|
Thanks Ants posted:Don't use Apple stuff for anything other than client devices. Server.app is just there to keep people happy who haven't managed to implement a migration plan since the Xserve was discontinued 6 years ago. My 10.9.5 MBP is my iPad MDM server at work  It broke on update twice in the last year and required a total rebuild including client devices. Server sucks.But my old Xserve still looks better than anything in the rack right now
|
|
#
?
Feb 15, 2015 21:06
|
|
|
FireSight posted:Is there somebody above that you can have review the request, and might understand why it's a bad idea? Why can't it just be easy. I hate security! Why do we even have to have passwords? 
|
|
#
?
Feb 15, 2015 21:09
|
|
|
skooma512 posted:Why can't it just be easy. I hate security! Why do we even have to have passwords? Do these people ever pay for stuff or manage their bank accounts online?
|
|
#
?
Feb 16, 2015 08:31
|
|
|
IndustrialApe posted:Do these people ever pay for stuff or manage their bank accounts online? They pay for everything via paper check, that they fill out at the register. Whenever anyone asks why they don't switch to using a debit card instead, they tell you that checks work just fine and are more secure.
|
|
#
?
Feb 16, 2015 15:41
|
|
|
Not surprising. My baby boomer father has never paid for gas at the pump. He always goes inside, because otherwise it's too confusing.
|
|
#
?
Feb 16, 2015 15:43
|
|
|
In our glorious cyberpunk future, we'll be the luddies sliding cards or NFCing on our cellphones while the kids are using their Neural Area Network to authorize payments. Also cellphones are a visual sign you're old.
|
|
#
?
Feb 16, 2015 20:44
|
|
|
GreenNight posted:Not surprising. My baby boomer father has never paid for gas at the pump. He always goes inside, because otherwise it's too confusing. Heh. I've worked with Senior AS/400 Administrators (70k/y+) and while they have an iPhone they have to print out map directions and airline itinerary.
|
|
#
?
Feb 16, 2015 20:48
|
|
|
|
| # ? Jun 6, 2024 06:26 |
|
|
Tab8715 posted:Heh. To be fair, if I'm going anywhere that cell service might be spotty, I print out a copy of my map directions.... I had google maps crash on me when I was in the mountains once. That wasn't fun.
|
|
#
?
Feb 16, 2015 20:51
|
|
