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A ha ha ha, screw you, sales. One of our salesmen has spent 3 months convincing a customer to do A Thing. We had a conference call about it today because he finally convinced them so now it's time to do it. He wants to know if we can do it next week or the week after. Uh, we can do that in three months. No really, how soon can we do that? Three months. Looks like you forgot to ask me if this thing you invented is even possible. We don't have the infrastructure for it, and we're not doing that until we have the infrastructure in place. Him so upset now.  I know that he speaks to the customer, so by the time it goes to the customer it's going to be blamed on "my IT team" or something, but I am perfectly happy knowing that this guy is an idiot, sold something we couldn't deliver, and that my refusal to budge made him leave a conference call in a huff.
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Feb 20, 2015 21:45
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I was brought here 8 months ago to evaluate our current ERP system, make recommendations a new system, and then choose and implement it. I have quotes from vendors coming in this month, the last two are next week and I'm presenting my decision in March. We got a new President/COO this month. He wants to shelve the project. "We aren't doing an ERP system in 2015". I guess I'm going to look for another job.
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Feb 20, 2015 22:13
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Bob Morales posted:I was brought here 8 months ago to evaluate our current ERP system, make recommendations a new system, and then choose and implement it. I have quotes from vendors coming in this month, the last two are next week and I'm presenting my decision in March. Find a nice corner and wait until 2016. Is it a big enough company that you could just sit at your desk every day and no one would question what you're doing?
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Feb 20, 2015 22:16
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m.hache posted:Find a nice corner and wait until 2016. Is it a big enough company that you could just sit at your desk every day and no one would question what you're doing? Not even 100 people. I'd rather look and pick from a few jobs now instead of just getting let go one Friday and then be forced into looking.
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Feb 20, 2015 22:28
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Bob Morales posted:Not even 100 people. I'd rather look and pick from a few jobs now instead of just getting let go one Friday and then be forced into looking. Have you thought about talking to your boss and/or the COO about redefining what you're doing instead of just leaving?
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Feb 20, 2015 23:00
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Thinks-he's-super-computer-smarty manager: "I need to req four SSDs." Me: "OK, what for?" Mgr: "I'm going to make this rackmount NAS work even faster." Me: "The one that's strictly ethernet gigabit connected? With that ridiculous OEM Chinese hack job of a Linux kernel hiding behind a web interface that you can barely manage to configure a static IP on?" Mgr: "Yeah." Me: "Don't bother, the bottleneck on transfer rate is with the ethernet. SSDs will not speed up the transfer rate." Mgr: "Bullshit." Me: "What? How do you figure?" Mgr: "Because we put SSDs in an SQL server and it was like day for night on performance." Me: "The NAS isn't an SQL server and can't have an SQL server installed to it. It's just file archival, not even considered a server, SSDs aren't going to change that." Mgr: "Just order me the drives." Lol This is the same guy who got angry at being explained enabling 802.3ad bonding does not in fact double gigabit ethernet transfer rates, let alone even get you a 50% bump.
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Feb 21, 2015 00:03
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evol262 posted:Have you thought about talking to your boss and/or the COO about redefining what you're doing instead of just leaving? Isn't really anything for me to do. I mean that's the specific reason why I came here. The one I am recommending we go with (Netsuite) costs about 1/3rd of what they think a system will be so we will see...
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Feb 21, 2015 00:06
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Bob Morales posted:Adding to the list of people I want to punch in the face. Regardless of what the employee is earning I don't think it is unreasonable to expect the company to provide a laptop with a WWAN card if working remotely is necessary.
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Feb 21, 2015 00:19
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5er posted:Thinks-he's-super-computer-smarty manager: "I need to req four SSDs." It should make a nice improvement on latency of browsing a directory, etc. Either way the lovely CPU in the NAS is going to screw you over though.
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Feb 21, 2015 01:05
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5er posted:Thinks-he's-super-computer-smarty manager: "I need to req four SSDs." Depending on the bonding mode (assume for the sake of argument that we're talking about more than mode 4), there's a definite improvement with multiple clients
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Feb 21, 2015 01:27
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dissss posted:Regardless of what the employee is earning I don't think it is unreasonable to expect the company to provide a laptop with a WWAN card if working remotely is necessary. Agreed on the laptop, but I can't see any reason for a company to pay for your ISP as well - it's not the 1990s. A smartphone with a tethering plan for the odd occasions where you can't get on Wi-Fi should cover most situations.
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Feb 21, 2015 01:34
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Thanks Ants posted:Agreed on the laptop, but I can't see any reason for a company to pay for your ISP as well - it's not the 1990s. A smartphone with a tethering plan for the odd occasions where you can't get on Wi-Fi should cover most situations. Yeah you're right it's not the 1990s so providing a mobile connection for remote working shouldn't be unduly expensive. You definitely do need to keep an eye on data usage though, and make drat sure your users know what is and isn't appropriate usage especially when roaming internationally.
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Feb 21, 2015 01:38
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dissss posted:Regardless of what the employee is earning I don't think it is unreasonable to expect the company to provide a laptop with a WWAN card if working remotely is necessary. He just was staying home for the day. It's not like he even has solidworks and all the other stuff he is in all day on his home computer anyway.
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Feb 21, 2015 02:12
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evol262 posted:Depending on the bonding mode (assume for the sake of argument that we're talking about more than mode 4), there's a definite improvement with multiple clients Multiple client data streams sure. Without knowing the full context I'm going to guess he just assumed he could start moving chunks of data around at 2Gbps, but not realizing that you're still limited to the native port speed for any one "conversation" so you don't gently caress up the packet ordering.
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Feb 21, 2015 03:03
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flosofl posted:Multiple client data streams sure. Without knowing the full context I'm going to guess he just assumed he could start moving chunks of data around at 2Gbps, but not realizing that you're still limited to the native port speed for any one "conversation" so you don't gently caress up the packet ordering. Plus if there's any random access at all...
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Feb 21, 2015 03:06
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Bob Morales posted:He just was staying home for the day. It's not like he even has solidworks and all the other stuff he is in all day on his home computer anyway. What kind of monster doesn't remote into an on site machine?
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Feb 21, 2015 03:22
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Moey posted:What kind of monster doesn't remote into an on site machine? Oh hell no. VPN with local tools and clients. Multi-monitor goodness. I have my email, soft-phone client and IM tools on one screen. RDP/SSH sessions on another, and whatever I'm working on in the middle. Don't limit my ability to work from home.
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Feb 21, 2015 03:43
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Bob Morales posted:Plus if there's any random access at all... Then TCP packet reordering works as intended? Or it misses acks and resends? Or congestion control kicks in? Or random access from another client potentially gets a full link to itself while the other's busy?
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Feb 21, 2015 04:53
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Things pissing me off: the only PM we had who was actually worth a goddamn up and quit (or was maybe forced out, hard to tell at this point). Now I have to break in one of the other PMs, who I'm fairly confident can all spell the word "computer" without sticking their tongues out more than twice.
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Feb 21, 2015 04:58
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flosofl posted:Oh hell no. I don't think Movey was talking about us, I assumed he meant users. You know, users with lovely home desktops filled with spyware and little Johnny's results from browsing porn all night. I don't want those users' computers touching any part of the network other than establishing a VPN & RDP session. Net/sysadmins (good ones, anyway), yeah of course full on whatever.
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Feb 21, 2015 08:21
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Bob Morales posted:Isn't really anything for me to do. I mean that's the specific reason why I came here. The one I am recommending we go with (Netsuite) costs about 1/3rd of what they think a system will be so we will see... Out of interest, why netsuite?
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Feb 21, 2015 13:10
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Ynglaur posted:A software vendor with which I worked changed their conference line service a few months ago. Do you know what's worse that listening to hold music? Listening to lovely news and advertisements. Who buys this type of service--which customers and partners use when working with this vendor--and think that it's a good idea? Oh oh! we do! I think those who wanted it spent something like two months getting it made and it's ridiculous, better yet I'm pretty sure we have to pay monthly to use the recording file.
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Feb 21, 2015 14:47
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Potato Alley posted:I don't think Movey was talking about us, I assumed he meant users. This. For some reason before I started, even though our users are all on vdi, everyone had full vpn access. Please connect your home virus filled shitbox to my production network! A view security server in the dmz works wonders.
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Feb 21, 2015 16:27
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Moey posted:This. For some reason before I started, even though our users are all on vdi, everyone had full vpn access. Please connect your home virus filled shitbox to my production network! Yeah, I misunderstood. I have two methods of connecting to work. One is via VPN on my worksuppied Notebook Workstation. But it's a 5 year old piece of poo poo, and unless its smoking, we're in a hardware freeze for end users right now. The other is via my MBP under BYOD which was vetted by the security team and pre-approved to VPN in. Since I split work in the office WFH pretty evenly, an RDP limited remote-in would kill me. But for someone like MarketBro or SalesBro.. well, here's your RDP machine, pal.
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Feb 21, 2015 20:07
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sfwarlock posted:More in the saga of the new boss. I finally had a sit-down with him, slightly assisted by alcohol. Apparently he's terrified that we have this super-customized hacked together undocumented consumer hardware blah blah. I told him any experienced Linux admin could walk in the door, read our docs, and be up to speed, and that we're no more customized than a similar-sized Windows infrastructure. We'll see what happens... sfwarlock fucked around with this message at 22:48 on Feb 21, 2015 |
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Feb 21, 2015 22:14
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sfwarlock posted:I finally had a sit-down with him, slightly assisted by alcohol. Apparently he's terrified that we have this super-customized hacked together undocumented consumer hardware blah blah. I told him any experienced Linux admin could walk in the door, read our docs, and be up to speed, and that we're no more customized than a similar-sized Windows infrastructure. The moment most non-Linux-trained managers see the word "Package," their eyes start to cross. The Law of Unix is very weird to them -- its scary to see so many parallel components of a piece of software when you're used to having all these tools neatly packaged up what the manager perceives as a "single" .exe "program" or installer.
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Feb 21, 2015 22:20
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Dudley posted:Out of interest, why netsuite? Customer service module and built in e-commerce
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Feb 21, 2015 22:55
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sfwarlock posted:I finally had a sit-down with him, slightly assisted by alcohol. Apparently he's terrified that we have this super-customized hacked together undocumented consumer hardware blah blah. I told him any experienced Linux admin could walk in the door, read our docs, and be up to speed, and that we're no more customized than a similar-sized Windows infrastructure. You all immediately get replaced with outsourced support while he transfers the whole thing to windows. If there's no bespoke components to stop his paving, what's to stop him? He flattened someone's computer without asking, for crying out loud!
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Feb 22, 2015 00:05
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Bob Morales posted:Customer service module and built in e-commerce Fair enough, I work with a product that interfaces with JDE E1, JDE World and Oracle EBS so it's vaguely interesting 
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Feb 23, 2015 12:06
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I have some cubicles being rearranged today. I was not notified about this in advance, nor was our network team. Unfortunately this is going to involve some lines being moved, so currently they are sitting around with their thumbs up their asses. I've notified my network guy, but he has to finish up what he's doing at another site before he can come here. I really don't know how these people dress themselves in the morning. In unrelated news, I had someone else working on something for a user that now needs to be tested. I emailed his assistant on Friday asking when he'd be available to test, since his schedule is much more all over the place than mine. This morning I got an email back from her. In it, she asked me to let him know when I can test. The mind reels.
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Feb 23, 2015 15:39
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guppy posted:I have some cubicles being rearranged today. I was not notified about this in advance, nor was our network team. Unfortunately this is going to involve some lines being moved, so currently they are sitting around with their thumbs up their asses. I've notified my network guy, but he has to finish up what he's doing at another site before he can come here. I really don't know how these people dress themselves in the morning. Ouch. At least I got notification. New furniture install, putting 18 cubes where 15 cubes were. They were also hooked up with extension cords and 75 foot patch cables. The new cubicles are islands in the middle of the room, the old ones were all up against walls. "Why do we have to pay an electrician to come out and run power and network/phones? The furniture people didn't say that would be an extra cost..."
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Feb 23, 2015 16:03
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So we had a nw migration a couple of weeks ago and no one ever mentioned anything about some random long forgotten analogue lines for fax usage. So they were never mentioned in the planning or anything and was apparently thrown away. Now of course it turns out the chairman of the board of directors have a secret fax machine in his office, under a stack of papers, that does not work anymore... I managed to get it running again but oh god did it suck to make that happen. 0 documentation and no ideas how to put it together = fun times were had. 
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Feb 23, 2015 16:08
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Bob Morales posted:Ouch. At least I got notification. New furniture install, putting 18 cubes where 15 cubes were. They were also hooked up with extension cords and 75 foot patch cables. The new cubicles are islands in the middle of the room, the old ones were all up against walls. "Because he's the furniture man, he sells you furniture, not power. It's like when you buy a toilet and with that comes the implied cost of toilet paper to wipe your rear end. Odds are the plumber didn't tell you you needed to order any at all."
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Feb 23, 2015 16:36
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moosepoop posted:So we had a nw migration a couple of weeks ago and no one ever mentioned anything about some random long forgotten analogue lines for fax usage. So they were never mentioned in the planning or anything and was apparently thrown away. And stop using punch-down blocks on the access level already. Or at least wire the punch-down block to an RJ45 panel, don't just cut the end off a cat5 to punch it into the block. 
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Feb 23, 2015 16:43
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Furniture dude: Bro you can use any standard panduit jacks and plates Phone installer dude: Bro these are shallow as gently caress I have to go back to the shop and get a bunch of surface mount boxes 
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Feb 23, 2015 16:43
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guppy posted:I have some cubicles being rearranged today. I was not notified about this in advance, nor was our network team. Unfortunately this is going to involve some lines being moved, so currently they are sitting around with their thumbs up their asses. I've notified my network guy, but he has to finish up what he's doing at another site before he can come here. I really don't know how these people dress themselves in the morning. It doesn't pay to be competent, because people think you're a loving wizard then rely on you. Last week I had to move someone because "The light reflects off their black keyboard and is irritating", it took an hour of gutting and wiring a desk bank because rather than neat underslung cable trays I find a dangling network switch and surge protector which has been yanked out, why the hell people insist on equipping office staff with laptop/desk dock/monitor I don't know.
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Feb 23, 2015 22:23
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guppy posted:I have some cubicles being rearranged today. I was not notified about this in advance, nor was our network team. Unfortunately this is going to involve some lines being moved, so currently they are sitting around with their thumbs up their asses. I've notified my network guy, but he has to finish up what he's doing at another site before he can come here. I really don't know how these people dress themselves in the morning. I had a user email me on Saturday that he needs his reimaged laptop "FIRST THING" Monday morning. I come in 90 minutes early specifically to get him out of my face. He's out sick.
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Feb 24, 2015 04:34
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Super Slash posted:Last week I had to move someone because "The light reflects off their black keyboard and is irritating", it took an hour of gutting and wiring a desk bank because rather than neat underslung cable trays I find a dangling network switch and surge protector which has been yanked out, why the hell people insist on equipping office staff with laptop/desk dock/monitor I don't know. And what I wouldn't give to not have a work laptop anymore. I can't do anything on the actual laptop since my xen environment has more access, and I just VPN in so I don't bring it home. I'd rather they took it away and gave me a second real monitor like some of the folks around here have, but instead I get to log into this slow piece of crap, deal with twice as much troubleshooting with our obnoxious network issues, and have a ton of desk space taken up by a dock. Seriously though the only way they'd notice their keyboard is if they hunt and peck. I guess that's weirder to me being relatively young since even my crappy public elementary school had touch typing classes, but it doesn't take very long to learn and it's a skill you're going to use forever.
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Feb 24, 2015 15:15
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I don't get why people get a desktop + laptop. Use the laptop to remote into their desktop at work. What's the point? Let's buy multiple computers for everyone! Leave the work laptop at home and only use it 3 days a year!
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Feb 24, 2015 15:20
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Bob Morales posted:I don't get why people get a desktop + laptop. Use the laptop to remote into their desktop at work. What's the point? Let's buy multiple computers for everyone! Leave the work laptop at home and only use it 3 days a year! <same people proceed to print out pages and pages of emails>
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Feb 24, 2015 16:02
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