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What did mtr / pathping / whatever say?
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Apr 15, 2015 14:01
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Thanks Ants posted:What did mtr / pathping / whatever say? I'm, err, not quite sure. I don't know how to interpret the results. I did a test from this site to the remote router, and vice versa. The sites are connected via a VPN, so I can ping the local router IP - if I do a standard ping test, I still see the slow packets.  
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Apr 15, 2015 14:36
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spiny posted:I'm, err, not quite sure. I don't know how to interpret the results. This is why we have a smokeping vm set up in every datacenter, to provide a "it's not us, it's you" to recalcitrant ISPs. Thousandeyes is an actually-pretty-good service that does this with automation and gives you pretty "no, savvis, six geographically dispersed locations say they can't get past your edge router" graphics too, might be worth seeing if their free tier suits your needs. Storysmith fucked around with this message at 14:44 on Apr 15, 2015 |
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Apr 15, 2015 14:42
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cheers, I'll have a look 
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Apr 15, 2015 14:49
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Has anyone had an issue using RemoteApps on a windows server, where all Excel documents opened through the RemoteApp open in the same excel window? We access our Dynamics install via RemoteApp, and when multiple reports are exported to Excel they open in the same window regardless of the settings in Excel (ignore DDE just makes excel crash) or on the terminal server (taskbar is set to never combine buttons). I built a RemoteApp that points just to explorer.exe on the terminal server and opened a couple spreadsheets from it, and the same thing happened. if I RDP to the server, they open in different windows. Holy poo poo am I tired of hearing about this already. Yes, it is annoying, but it is not why you cant do your job, so quit telling your boss that. Oswald Kesselpot fucked around with this message at 15:06 on Apr 15, 2015 |
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Apr 15, 2015 15:04
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A user posted:Q. When I use Yahoo to search for our company, it lists our old phone number, can you fix this?
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Apr 15, 2015 15:26
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Bagpuss_UK posted:A. No. By the way, how is life back in 1996? I suggest investing heavily in an exciting new company called "Google"... Hate to break it to you, but this is totally something you (or someone at your company) can and should do. https://help.yahoo.com/kb/yahoo-web-hosting/SLN18233.html?impressions=true
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Apr 15, 2015 15:28
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spiny posted:I'm, err, not quite sure. I don't know how to interpret the results. Do it from your site to the public IP, it will give you more information than doing it across the tunnel.
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Apr 15, 2015 15:45
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KillHour posted:Hate to break it to you, but this is totally something you (or someone at your company) can and should do. Seriously, I actually did spend a couple of minutes looking at it and ended up at this exact link which unfortunately all appears to be US based and gave up looking for the UK equivalent. It was more a glib comment on how no-one I know has actually used Yahoo to search for anything this millennium. Basically a Google search returns all correct information, so use that like everyone else does
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Apr 15, 2015 15:57
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O god I should totally refresh before posting.
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Apr 15, 2015 16:03
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Bagpuss_UK posted:Seriously, I actually did spend a couple of minutes looking at it and ended up at this exact link which unfortunately all appears to be US based and gave up looking for the UK equivalent. https://uk.local.yahoo.com/index.html Finding a way to actually correct the information is left as an exercise to the reader.
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Apr 15, 2015 16:45
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Word has come in that we are now adding a new department of ~100 users to the groups we support. I am given to understand that they are on a Novell network from circa 2000, are using Thunderbird for email, and everyone has local admin. No other information has been forthcoming, except that we may also bring on one of their current desktop guys, at least temporarily.
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Apr 15, 2015 21:37
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Bagpuss_UK posted:Basically a Google search returns all correct information, so use that like everyone else does Of note, Firefox defaults to using Yahoo as it's search engine, it changed a few months ago with one of the updates and did change it from whatever you had to Yahoo.
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Apr 15, 2015 22:06
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So that's why my browser on my phone started searching Yahoo. I only got around to changing that a week ago. Probably one of Yahoo's last futile attempts at avoiding bankruptcy.
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Apr 16, 2015 00:00
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22 Eargesplitten posted:So that's why my browser on my phone started searching Yahoo. I only got around to changing that a week ago. Yahoo! had 7.5 billion dollars in profit for 2014. No idea where they're getting it from but they definitely ain't in trouble these days.
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Apr 16, 2015 00:12
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Nintendo Kid posted:Yahoo! had 7.5 billion dollars in profit for 2014. No idea where they're getting it from but they definitely ain't in trouble these days. Ali Baba, thats where.
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Apr 16, 2015 01:16
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Gilok posted:Word has come in that we are now adding a new department of ~100 users to the groups we support. Hahahahaahahaha. Oh how I dont envy you. Please be sure to update us regularly 
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Apr 16, 2015 02:10
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Gilok posted:Word has come in that we are now adding a new department of ~100 users to the groups we support. How big is your current environment? Like, is this a doubling of your workload or just a drop in the pan? Here's to praying you have established computer use policies with executives' signatures on 'em.
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Apr 16, 2015 02:42
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A regret came in... Though we've presented acceptable use policies to management, we haven't gotten them to pony up and endorse and enforce them. We'd be hosed in your situation if the new users from the veritable Wild West resisted control.
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Apr 16, 2015 02:44
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FireSight posted:Ali Baba, thats where. Yeah. I don't follow finance too closely, but I heard on marketplace that shortly after the Ali Baba IPO, it was something like 1/2 or 2/3 of their total value. I am also pretty sure I remember hearing on that same segment that without Ali Baba, they would have been heavily in the red. re: acceptable use: I really need to make some proposals to my boss for what I can do with the time that I'm not taking tickets. The only thing that is job-applicable right now is studying Meraki. I could make a half-assed case for powershell letting me automate one or two things, but it wouldn't be significant time savings unless and until we start doing more/any remote desktop support at my level. So far I've just been browsing the forums on my phone or looking up wedding planning stuff.
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Apr 16, 2015 03:59
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22 Eargesplitten posted:Yeah. I don't follow finance too closely, but I heard on marketplace that shortly after the Ali Baba IPO, it was something like 1/2 or 2/3 of their total value. I am also pretty sure I remember hearing on that same segment that without Ali Baba, they would have been heavily in the red. A network tech with meraki is 80% downtime so yeah you definitely need to find something to do with your time.
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Apr 16, 2015 04:03
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Judge Schnoopy posted:A network tech with meraki is 80% downtime so yeah you definitely need to find something to do with your time. They insist on making us unbox Merakis in the office to make sure they work before we send them to client sites and it pisses me off because it's so much more magical when you don't unbox them and they just pull the config.
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Apr 16, 2015 04:31
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22 Eargesplitten posted:re: acceptable use: I really need to make some proposals to my boss for what I can do with the time that I'm not taking tickets. The only thing that is job-applicable right now is studying Meraki. I could make a half-assed case for powershell letting me automate one or two things, but it wouldn't be significant time savings unless and until we start doing more/any remote desktop support at my level. I'm going to sound like an evangelist here, but if you're just thinking about PowerShell in a big-project capacity, you're thinking of it wrong. Sure, you can make big scripts that will do everything from automate moving a user's profile to cleaning the breakroom sink, but you can do a lot of little boring stuff more quickly, too. For instance, say you need to know what PCs haven't connected to the domain in more than a month. You can do that in a single line in Powershell, including dumping it out to a CSV. Just added a new web domain, and need to give everyone an email address in it? Twenty minutes to get the right formatting, five minutes for it to run. In Server 2012, you can manage roles and features all from PowerShell on your desktop. Standing up three new web servers and need them to have IIS? Done in one command. You don't want to learn PowerShell because it can make your life a little easier now. You want to learn PowerShell because that's where Microsoft's going for managing infrastructure. The newer versions of Exchange use PowerShell underneath everything, even the GUI. You can even see what command it's going to run to do what you tell it to do in the GUI tools.
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Apr 16, 2015 04:32
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 Tons of these files in dropbox are showing up as not being backed up why is that? Well, your files are being listed with a temp flag, that's why. well fix it! Also how do I compare what's not being backed up with what you have? Uhh, you don't (actually we have a way, just not what he wanted.) well figure out how and call me back! (a manager) Uh yeah don't touch that one, escalate the case. Also don't promise anything (this aspect was not listed in the ticket)So I ask my boss what the gently caress I'm supposed to do with it, because if poo poo is assigning your files as temp, it isn't us because the software quite literally can't do that, plus out of scope work I'm not supposed to touch. He was also listed as "the it guy". No name was put for who ever I was supposed to talk to. Sooo, I call him a few hours later from when he called, and got voicemail. Waited a few minutes, called him back and again got voicemail. Well I hope he doesn't call back pissed that we can't do jack poo poo for him and he has to figure it out on his own! On another topic: "hi i wanna move some subscription time between OS" (no way other than higher level techs touching the ticket) "okay, please verify over email, answer these questions" "yeah i dont want to do anything like that, can you just cancel me"  I just love sending nice, but passive aggressive responses to poo poo like that that wastes everyone's time.
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Apr 16, 2015 04:42
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Wizard of the Deep posted:You don't want to learn PowerShell because it can make your life a little easier now. You want to learn PowerShell because that's where Microsoft's going for managing infrastructure. The newer versions of Exchange use PowerShell underneath everything, even the GUI. You can even see what command it's going to run to do what you tell it to do in the GUI tools.
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Apr 16, 2015 04:57
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Wizard of the Deep posted:I'm going to sound like an evangelist here, but if you're just thinking about PowerShell in a big-project capacity, you're thinking of it wrong. Sure, you can make big scripts that will do everything from automate moving a user's profile to cleaning the breakroom sink, but you can do a lot of little boring stuff more quickly, too. For instance, say you need to know what PCs haven't connected to the domain in more than a month. You can do that in a single line in Powershell, including dumping it out to a CSV. Just added a new web domain, and need to give everyone an email address in it? Twenty minutes to get the right formatting, five minutes for it to run. In Server 2012, you can manage roles and features all from PowerShell on your desktop. Standing up three new web servers and need them to have IIS? Done in one command. Oh, believe me. I want to learn powershell, and not just for the ~5 seconds per task it could currently save me. It's just that that's the only applicability it has to my T1 help desk job. I just need to find some job skills I can get approved to learn while not letting anyone know how vastly underutilized and overpaid I am right now. I think they brought me on in anticipation of some big growth in the next month or two, so I'm sure I'll be more busy down the line. But right now it's definitely more than 80% downtime.
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Apr 16, 2015 05:02
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evobatman posted:Assholes, idiots and morons, that's what I have to deal with. And I just had to repeat this again because  WE MUST TRY MORE COMPUTERS! THERE MUST BE SOMETHING WRONG WITH THE COMPUTERS The problem isn't that I have to explain the basic logic of troubleshooting or even pointing out what the problem is or isn't, it's that I have to repeat myself to people in more senior position over and over and over again without being heard - them being the ones coming to me to ask about this!
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Apr 16, 2015 07:57
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evobatman posted:And I just had to repeat this again because Have you raised the possibility that the room is haunted? 
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Apr 16, 2015 12:36
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stubblyhead posted:Have you raised the possibility that the room is haunted? All video conference room equipment is (1) overpriced (2) haunted.
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Apr 16, 2015 13:43
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Potato Salad posted:All video conference room equipment is (1) overpriced (2) haunted. Polycom 
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Apr 16, 2015 14:16
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Nintendo Kid posted:Yahoo! had 7.5 billion dollars in profit for 2014. No idea where they're getting it from but they definitely ain't in trouble these days. My boss visits two websites about a thousand times a day: MSN and Yahoo! News. He's constantly asking if I saw such and such video on Yahoo! or this article on MSN. It's shameful how much of our web traffic is dedicated to those sites just for him.
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Apr 16, 2015 15:26
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While we're talking about video conferencing, any recommendations for some cheap-midrange video/audio equipment that can be used via USB or something for Lync (SKYPE FOR BUSINESS) and GoToMeeting? I am not an A/V guy, so I'm not even sure where to start.
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Apr 16, 2015 16:55
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Logitech Conference Cam I guess, if that was what you were asking. It's nowhere near as good as a £6k unit but you can have 12 of them.
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Apr 16, 2015 17:26
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Wizard of the Deep posted:You don't want to learn PowerShell because it can make your life a little easier now. You want to learn PowerShell because that's where Microsoft's going for managing infrastructure. The newer versions of Exchange use PowerShell underneath everything, even the GUI. You can even see what command it's going to run to do what you tell it to do in the GUI tools. Also, it's the same case for Azure too.
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Apr 16, 2015 18:00
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22 Eargesplitten posted:Oh, believe me. I want to learn powershell, and not just for the ~5 seconds per task it could currently save me. It's just that that's the only applicability it has to my T1 help desk job. Are you sufficiently overpaid to pick up a $100/mo CBTNuggets subscription? Not sure if your office is headphones friendly or if you can afford the sub (I can do neither), but it's a fantastic site to learn a little bit of everything
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Apr 16, 2015 18:29
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So our office bought us a subscription to CBT Nuggets, but it's under this weird token system. Like if we want access to a course, we have to request it, and it uses one of the tokens we purchased. I can't just start watching whatever I want. Boss doesn't care what we watch and I can get access to anything, but I still feel like it's kind of weird. Especially for when I start working on my CCNA, which has like 4 or 5 associated courses.
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Apr 16, 2015 18:38
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Uhh, that's kind of weird. We have a sub too and I manage the accounts. I add a user via their email and they are authorized to view any video I give them access to. We have 1 license and I can add infinite number of users, just only one can watch a video at a time.
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Apr 16, 2015 18:40
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GreenNight posted:Uhh, that's kind of weird. We have a sub too and I manage the accounts. I add a user via their email and they are authorized to view any video I give them access to. We have 1 license and I can add infinite number of users, just only one can watch a video at a time. That's how I thought it'd work. Maybe it's because my supervisor wanted all of us to be able to watch stuff at the same time. Also we just get access for 6 months to a given course per token.  Actually, here we go: quote:Access Codes At my next job, if they don't have an account, I hope I'll be able to swing just getting a personal subscription. Really enjoying it since we got it.
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Apr 16, 2015 18:57
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A really bad idea came in... We're moving to a bigger space a few floors down in our current building. My boss asked for my opinion on what to do with our "work space," I asked if he meant our office. Right now me (sysadmin) and my to-be-hired-soon helpdesk guy would share an office, my boss gets his own office. The rest of the company is very loud. The new floor plan as it is now has boss/helpdesk/me on the floor with the rest of the world. We'd have the "work space" as a hybrid storage room and workbench. Problem is we have no real need for a workbench - we're all VDI and private cloud. There are only two physical servers in use in this office and that number won't be going up with the move. I tried to present a case that we routinely discuss confidential information and deal with passwords frequently enough that the storage part should be nixed in favor of consolidating our storeroom with the server room (which makes far better sense given that our storeroom is half empty, as is the server room) and the boss wasn't very convinced as to the need for it. Moreover, we have walkups galore when people should be calling in or emailing in tickets, and this is going to further disincentivize those methods. Moreover, if we have a need for quiet to do our work, doesn't that mean we'll have a constant need for it? I told him that this was a poorly-conceived idea and it merited these points being brought up to the Powers that Be in our small company, and I could easily quantify the amount of times I'm discussing stuff that the rest of the company shouldn't be hearing to the point that getting up and going into the work room would be a real schlep when we could just as easily be in that room, similar to our current setup. I know this seems like a goony goon being goony but it's a pretty big step down and a noisy one too, let alone the security risk. The boss said he's looking into noise cancellation but that won't cancel out me talking on the phone with a vendor, and probably not the voices outside. He said he was going to think about it but I could use some ideas on how to convince him this is a bad idea. Worst-case scenario, it's basically politics in that the C-levels want us on the floor and I might as well wear headphones, but it's a big step down and a big security hole.
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Apr 16, 2015 19:17
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Tab8715 posted:Also, it's the same case for Azure too. I've had a Powershell book in my Amazon wish list for ages. Time to buy! EDIT: Hmm it's for V.3. How different is 4 from 3 if you're a beginner looking to learn? Dick Trauma fucked around with this message at 19:43 on Apr 16, 2015 |
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Apr 16, 2015 19:38
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