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Potato Alley posted:That's all very well and good for the SF startups I'm surrounded with that are creating scalable web services etc., but what about businesses operating with relatively static workloads? When my clients come to me asking to put their fileserver in the cloud, I do my best to tell them it doesn't do anything for them a colo space wouldn't, but they just hear "the cloud" and go I NEED THAT BECAUSE MAGIC. Springcm is basically putting your file server in the cloud and its pretty great
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Apr 21, 2015 21:43
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Agrikk posted:Don't forget Chaos Gorilla: it takes out whole regions. This poo poo is so goddamn cool but it just makes my head explode.
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Apr 21, 2015 21:50
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Anyone ever use the virtual tape library feature of AWS? It's something we're going to be looking into leveraging for DR and to get rid of our tape library.
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Apr 21, 2015 21:58
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GreenNight posted:Anyone ever use the virtual tape library feature of AWS? It's something we're going to be looking into leveraging for DR and to get rid of our tape library. Yes. Storage gateway with glacier is a good and cheap option for offsite backups for your existing backup setup. Set it up and it creates some iSCSI devices that behave just as a tape library would. Ten tape drives with a library containing a thousand tapes that never need swapping? Sure! Just make sure you have the appropriate outbound bandwidth to shove the data to glacier in the time you expect it to. This is the biggest mistake people make.
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Apr 21, 2015 22:04
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We have a 50 meg pipe. If I read everything correctly, you would do 1 full backup and then only differentials, correct? Our backup size is around 400 gig a night for diffs and our full is 2 tb.
GreenNight fucked around with this message at 22:22 on Apr 21, 2015 |
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Apr 21, 2015 22:19
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larchesdanrew posted:I reiterated that the GM told me to learn how to do it and he just shook his head again and said, "It's not his decision on what you know how to do around here." I would ask for this in writing. If he asks why, tell him so you can cover your rear end when you're asked to do something and cannot do it. Did you mention the massive cleanup job you did to the GM? Perhaps you can start using the GM to your advantage. Perhaps ask to be put on the same level as him, that way you're both reporting to the GM, instead of you reporting to this turdnozzle.
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Apr 21, 2015 23:07
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Migishu posted:I would ask for this in writing. If he asks why, tell him so you can cover your rear end when you're asked to do something and cannot do it.  Get the entire door code story and why you can't disable the fired person's code in writing. A fired individual making threats while being escorted out of the building needs to have their access revoked before they are even escorted out of the building, nevermind afterwards. That is just so cut and dry that I think you should be able to use it to get the GM on your side. He'll be key to getting anything done since your shitlord boss is keeping you in the dark.
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Apr 21, 2015 23:34
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GreenNight posted:We have a 50 meg pipe. If I read everything correctly, you would do 1 full backup and then only differentials, correct? Our backup size is around 400 gig a night for diffs and our full is 2 tb. Your pipe is too small.
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Apr 22, 2015 00:13
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J posted:
IT might make him re-think what he's doing. Also maybe do that for the trash stuff.
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Apr 22, 2015 00:15
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Migishu posted:I would ask for this in writing. If he asks why, tell him so you can cover your rear end when you're asked to do something and cannot do it. Clearly this is entrapment.
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Apr 22, 2015 00:18
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Nerdrock posted:Clearly this is entrapment. Agreed. Have you considered just giving him bags of trash? Seriously though, you should schedule a chat with your GM about your boss being a literal hoarder. It could always go all Tony on you, but that could happen anyway. The guy needs mental health treatment, as he's now actually putting you in danger.
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Apr 22, 2015 01:28
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I'm getting annoyed with my supervisor and having to do his job. Mostly since there's no clear path for me to actually take the job, it's just me doing (almost) all the work of the supervisor while still having to do my regular work, including training new people. It's a 5-person help desk + the supervisor, where two people just left. So it's me, a guy who started in August, a guy who started in March and one who started last week (and seemingly no rush on hiring a 5th person). There's over a hundred retail locations plus three distribution centers and about a hundred more in the corporate office. I can't go to my manager and say what a lovely job the supervisor is doing, I basically have to wait for them to figure it out on their own
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Apr 22, 2015 02:02
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Then stop doing his job for him?
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Apr 22, 2015 02:44
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myron cope posted:I can't go to my manager and say what a lovely job the supervisor is doing, I basically have to wait for them to figure it out on their own why not?
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Apr 22, 2015 02:50
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teamdest posted:why not? I did this once, I was told to "trust them, they know who they were hiring". They didn't, they were all lawyers. I left for a different job, new boss was eventually let go. I attest this to me keeping that place up and humming for said boss.
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Apr 22, 2015 02:57
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Moey posted:I did this once, I was told to "trust them, they know who they were hiring". They didn't, they were all lawyers. I left for a different job, new boss was eventually let go. I attest this to me keeping that place up and humming for said boss. Edit: Never mind, two different people. Sorry.
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Apr 22, 2015 03:07
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We finally had someone start today in our vacant helpdesk position. After my boss sat her down and walked her through a quick overview of just about everything, I gave her a relatively simple task of getting an ID card scanner installed on a workstation. It's normally a ~15min job, but 2.5 hours later she was still at it. Her issue ended up being a bad USB cable (which I swear to god I didn't deliberately give her as some kind of test, promise!!), and I get that it was her first day and all but I wasn't feeling real confident about out choice when I left for the day. She seems nice, anyway....
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Apr 22, 2015 03:37
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A bad USB cable is honestly a hard issue to catch depending on the symptoms. If there wasn't a known good setup nearby for testing then I'd give it a pass, especially for a new person.
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Apr 22, 2015 03:49
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Dr. Arbitrary posted:A bad USB cable is honestly a hard issue to catch depending on the symptoms. I had a USB cable that would corrupt any attempt to write a program to a microcontroller, but would work with my phone . that took a while to figure out.
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Apr 22, 2015 03:52
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Yeah Idk honestly it's bad troubleshooting but the USB cable is probably one of the last things I'd check. Honestly, how often do USB cables go bad?
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Apr 22, 2015 04:03
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I'm sitting here in 'static workload' land and it is just. So. Boring. So much cool stuff happening with clouds and containers and APIs and I'm just sitting here making sure my pet servers have enough disk space. Id put my severs in the cloud just for something to do.
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Apr 22, 2015 04:10
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Antioch posted:We have a couple contractors doing a hardware refresh in a town about 3 hours away. They left yesterday morning in a rented van. We have a big push by upper manager in IT to outsource a majority of our travel to contractors, since they are cheaper. I can't wait until we have a version of that story. Right now people are discussing having cablers do our wireless site surveys at some of our locations. I feel that having people with no experience with this equipment and what we plan on using it for is not a great idea. But apparently we'll teach them somehow, even though its an outside company and there is no guarantee that we'll get the same people on every trip. I have a feeling there are companies that specialize in this, or we can get the necessary training, but I know neither will happen.
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Apr 22, 2015 04:17
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Sirotan posted:I wasn't feeling real confident about out choice when I left for the day. Imagine how SHE feels, after her first day was such a mess? I'd have a panic attack if that was the first thing that happened to me on a new job.
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Apr 22, 2015 04:23
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KoRMaK posted:Man, I must live in some sort of small corporate paradise because if this happened to me I am nearly obligated to correct it. It's my responsibility to get it right, and it's my obligation to not allow that kind of poo poo go without calling it out. And I don't have to worry about my job over it. It's all in the pursuit of constructive criticism though.
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Apr 22, 2015 04:32
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At my job I'm lucky if HR tells me a person leaves within 2 weeks of that person leaving. I'm waiting for an ex employee to VPN and delete poo poo or send out nasty emails.
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Apr 22, 2015 04:35
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FireSight posted:Imagine how SHE feels, after her first day was such a mess? I'd have a panic attack if that was the first thing that happened to me on a new job. Sirotan is just a bully.
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Apr 22, 2015 04:38
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GreenNight posted:At my job I'm lucky if HR tells me a person leaves within 2 weeks of that person leaving. I'm waiting for an ex employee to VPN and delete poo poo or send out nasty emails.
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Apr 22, 2015 04:45
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A ticket came in, one of our locations can't login to a vendor's website to place orders; it just goes to a white page and then back to the home page. I confirm this on two other computers. I attempt to contact the vendor through their site but the form for assistance also does not function. I check the firewall rules to make sure nothing is being blocked that should be let through. Cookies and the like haven't changed. And that's when I find the cause; trying to login again I typo the password field with an extra character and it does the same thing. Huh. I wonder if the password is just wrong. The password they were using was wrong.  It'd be nice if the vendor website had the courtesy to let us know that though.
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Apr 22, 2015 05:14
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CitizenKain posted:We have a big push by upper manager in IT to outsource a majority of our travel to contractors, since they are cheaper. I can't wait until we have a version of that story. It depends on the firm. We use one nationally and either they or their subcontractors do very competent surveys using AirMagnet. We also use them to cable and install APs and wired networking equipment.
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Apr 22, 2015 05:53
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I love customers, I really do. I love them going "I have 2tb to back up, can you reimburse me for the time it takes for me to back up all this data on a 3mbit upload?" Because I love going "hahahahahaha no! I can give you a refund for your subscription though!" only to have them reply "but I don't want a refund!!" v  vI also like getting calls like "I accidentally deleted my files, I can't find them on the backup!" only for me to look at their backup and it's all goddamn torrented porn from Azureus like Gangbanged Black Nightingales and Backdoor Sluts 9. That was probably the only time I've ever put a customer on mute and stopped listening to whatever he had to say so I could laugh hysterically out loud. What really sealed the deal was when it was him and his wife wanting to restore this data, and her telling me he had Parkinsons. I just loving lost my poo poo.
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Apr 22, 2015 06:22
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GreenBuckanneer posted:and her telling me he had Parkinsons. I just loving lost my poo poo. Lol that's pretty funny man
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Apr 22, 2015 06:31
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Cumslut1895 posted:Lol that's pretty funny man I feel horrible, but it was still very funny.
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Apr 22, 2015 07:01
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Some training came in. All of the Juniper SRX courses! Compressed into 5 days. And it's going live on production next week. Hm.
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Apr 22, 2015 10:25
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teamdest posted:why not? I don't know, it doesn't seem like a very good thing to do, it seems very... Underhanded, I guess?
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Apr 22, 2015 10:41
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He's not doing his job. Talk to your manager.
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Apr 22, 2015 11:11
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Last week I saw a new ticket in the que. "We're having trouble with a very big pest on the 2nd floor at accounting. Please destroy the cockroach with number (# of printer). It works sometimes or half. Now the scan doesn't work again. please send it back or change it." my coworker sees the call and closes it with "ambiguous call" Got a chuckle out of me
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Apr 22, 2015 11:43
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Moey posted:Sirotan is just a bully.  I told her I wasn't doing it as some kind of twisted first day test thing. Hopefully her second day will be more productive.
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Apr 22, 2015 11:46
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What's crazy to me is your shop has TWO ladies (you're a lady right?) Seriously please get more women in IT this place is a sausage fest and I'm tired of my co-workers bitching about women.
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Apr 22, 2015 13:30
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Gilok posted:Seriously please get more women in IT this place is a sausage fest and I'm tired of my co-workers bitching about women.
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Apr 22, 2015 13:37
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Gilok posted:Seriously please get more women in IT this place is a sausage fest and I'm tired of my co-workers bitching about women. Our other teams where I work have women on them, but support is the only one that doesn't seem to be able to find any to work for us. I could understand if they interviewed with us and saw most of us wearing jeans, band T's, and being unshaved could scare people away, but we haven't even gotten resumes. Now that I think about it, my wall of Taylor Swift Polaroids may scare people away too...
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