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hihifellow posted:Or just yank it down the cable, I've never seen a boot held in place by anything more than friction. Yeah, we had a ton that the boot was molded into the RJ45, couldn't just yank on them.
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Jun 14, 2015 16:54
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n0tqu1tesane posted:Yeah, we had a ton that the boot was molded into the RJ45, couldn't just yank on them. That sucks. edit: I'm too hyperbolic when I'm hungry hihifellow fucked around with this message at 18:32 on Jun 14, 2015 |
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Jun 14, 2015 18:28
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Thanks Ants posted:I'd normally agree with you, but the snagless cables you can get now are much better than the traditional impossible to remove booted versions: it took them like 30 years but they finally made h RJ-45 jacks that don't completely suck.
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Jun 14, 2015 20:01
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n0tqu1tesane posted:Yeah, we had a ton that the boot was molded into the RJ45, couldn't just yank on them. I think this is the norm for cat6
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Jun 14, 2015 20:02
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n0tqu1tesane posted:Yeah, we had a ton that the boot was molded into the RJ45, couldn't just yank on them. I've seen plenty that weren't molded to start with, but have melted together due to heat.
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Jun 14, 2015 23:17
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The only good brand I've found is Allen-Tel, but only their standard length cables. The custom length ones they use a different boot and it's much more annoying. Monoprice, which normally I trumpet so much I could be considered a shill for, makes a copy of the Allen-Tels named FlexBoot (which a former colleague of mine swears is because he told them Allen-Tel's boot was the best and could they please copy it), but they hosed up on it because the snagless part is not very stiff. The advantage of the Allen-Tel is that the other side of the arch, the part that comes up to go over the clear plastic locktab, is stiff enough that you can press at the base of it (albeit you have to press pretty firmly) and it'll press down on the clear plastic tab enought to unplug the cable. This is critical whenever the cable is wedged into a tight patch panel or in the back of a 1U server that's not as deep as the 1U servers above and below it (i.e. you have to shove a flat-bladed screwdriver in because your fat fingers can't get to it). And annoyingly the custom-length cable boot Allen-Tel uses has the same issue where it's much softer plastic on the snagless arch, and the arch part itself is also shorter, i.e. doesn't reach out from the jack as far as the standard length cable boot. So yeah, as much as I'll immediately check Monoprice / AmazonBasic for any other kind of cable, I still insist on paying the (rather absurd) premium for Allen-Tel patch cables because I've done far too many rip & replace patching jobs to bother wasting time with the other poo poo. That said, if you don't want to pay $2.50 a cable, the FlexBoots are far better than any other option with the stupid plastic molded-in boots (I think the picture Thanks Ants posted is actually a picture of the FlexBoots).
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Jun 15, 2015 03:22
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gently caress these things!
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Jun 15, 2015 04:24
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Swink posted:gently caress these things! These are actually good.
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Jun 15, 2015 07:29
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spankmeister posted:it took them like 30 years but they finally made h aaaaa the Cisco 8800 series IP phones cut out randomly if you're using cables with a thicker boot. They only want those cables. It was such a pain to figure out.
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Jun 15, 2015 08:22
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Somebody called in. "Hey i can't login can you unlock my account for me" Whats your username? gives username i see it's been disabled and locked "Yeah i'm sry. ur acc has been locked. please contact your manager. I can't unlock it." :/ I can't imagine why management won't tell him. he's fired or something
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Jun 15, 2015 08:43
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Sefal posted:Somebody called in. I get this now and then. Usually it's me who disabled it. Makes for awkward conversations. Priority 1 ticket: Disable Larry's account and give management access to all his poo poo Later that day, "Hi my name's Larry, I can't seem to log on..." "... is that so?" gently caress sake, sacking someone is bad enough without leaving them to figure it out through clues over the course of the day.
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Jun 15, 2015 09:35
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quote:Hi Support,
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Jun 15, 2015 10:50
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I'm dead on the inside. I can't even manage a sigh.
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Jun 15, 2015 12:14
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That would be a real interesting series of allowable IP addresses! Theoretically, are you allowed to use smaller values and larger values in that order, like 255.128.255.0? Never mind the fact that a mask of 00001010 in one field would be hard to wrap your head around.
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Jun 15, 2015 12:19
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10.162.192.0 is not a valid mask, but if we assume he just had a brain fart and actually meant 255.255.192.0, it's a technically valid request. That said, it's a very big subnet and I sincerely hope they don't run that as a single broadcast domain.
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Jun 15, 2015 12:35
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Collateral Damage posted:10.162.192.0 is not a valid mask, but if we assume he just had a brain fart and actually meant 255.255.192.0, it's a technically valid request. If it is then someone needs to take a rolled-up newspaper and smack the offending party in the face, screaming "Bad network admin! No IP for you!"
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Jun 15, 2015 12:41
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Collateral Damage posted:10.162.192.0 is not a valid mask, but if we assume he just had a brain fart and actually meant 255.255.192.0, it's a technically valid request. Bitesize posted:That would be a real interesting series of allowable IP addresses!
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Jun 15, 2015 12:54
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Bitesize posted:That would be a real interesting series of allowable IP addresses! Ooh, use a mask of 255.255.255.1 so that computers get even numbers and phones get the adjacent odd numbers but they're on different subnets! Who even came up with the idea of using a mask instead of a count? Such a bad UI.
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Jun 15, 2015 13:06
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There's plenty of things to get hung up on in IPv4 but subnet masking isn't one of them. Especially not since with a lot of equipment nowadays you can just use a CIDR suffix instead. Then Cisco comes along and inverts subnet masks and calls them wildcard masks just to be obnoxious. 
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Jun 15, 2015 13:41
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Bitesize posted:That would be a real interesting series of allowable IP addresses! No you're not allowed.
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Jun 15, 2015 17:15
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Dylan16807 posted:Ooh, use a mask of 255.255.255.1 so that computers get even numbers and phones get the adjacent odd numbers but they're on different subnets! It makes way more sense in binary.
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Jun 15, 2015 17:16
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A voicemail came in, and it's just magical: http://vocaroo.com/i/s01tLy2gPVb6
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Jun 15, 2015 20:03
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Potato Alley posted:A voicemail came in, and it's just magical: Meh, seems like a simple mistake on her part that might take 2 minutes to explain. I don't think she deserved to have her voice being put on the internet for that.
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Jun 15, 2015 20:16
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Potato Alley posted:A voicemail came in, and it's just magical:
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Jun 15, 2015 20:22
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Today's problem: the DC site name is default-site-name Not terrible, but from the same jerk who gave us Cablegate
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Jun 15, 2015 21:26
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Sickening posted:Meh, seems like a simple mistake on her part that might take 2 minutes to explain. I don't think she deserved to have her voice being put on the internet for that. And hell, at least she called up to ask with a valid (if a little silly) query and did so politely and without any drama. What a nice user!
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Jun 15, 2015 21:39
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Potato Alley posted:A voicemail came in, and it's just magical: 
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Jun 15, 2015 21:46
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These suck on Cisco phones, because Cisco makes the well so goddamn deep on the plug that the clear plastic is no longer exposed, and the colored part gets pushed back Thanks Cisco
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Jun 15, 2015 21:56
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ElGroucho posted:These suck on Cisco phones, because Cisco makes the well so goddamn deep on the plug that the clear plastic is no longer exposed, and the colored part gets pushed back Glad to know I'm not the only one with this issue.
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Jun 15, 2015 21:59
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A ticket came in from the GM. Suspicious emails from gibberish yahoo accounts claiming to be resumes, containing attachments named "resume.zip." Yeeeah. For shits, I spun up a VM to show him what would happen if he opened them. Cryptowall'd. WOOOP
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Jun 15, 2015 22:13
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larchesdanrew posted:For shits, I spun up a VM to show him what would happen if he opened them. This is awesome and it makes me think it'd be neat to do this as a demo in our new employee orientation process.
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Jun 16, 2015 00:01
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Sundayturks posted:And hell, at least she called up to ask with a valid (if a little silly) query and did so politely and without any drama. What a nice user! I completely agree with both you and Sickening, and I didn't post it to complain, more because it was hilarious and I thought other people might find it hilarious. And yes, there's no reason to laugh at her to her face because she doesn't know the relationship of kilobyte & megabyte, but that doesn't mean that I can't laugh about it with other IT people. Or I guess it does? ninja: let me know I really am not sure now if I'm allowed to laugh at silly user mistakes or not
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Jun 16, 2015 01:10
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You are only allowed to do the needful.
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Jun 16, 2015 01:29
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Potato Alley posted:I completely agree with both you and Sickening, and I didn't post it to complain, more because it was hilarious and I thought other people might find it hilarious. And yes, there's no reason to laugh at her to her face because she doesn't know the relationship of kilobyte & megabyte, but that doesn't mean that I can't laugh about it with other IT people. Or I guess it does? It just seems so odd to post her voice for such an average call.
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Jun 16, 2015 03:00
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4 days until I quit and  (next week) and now tomorrow they want to knowledge transfer without even understanding what they're transferring/what I did?  This company is bad. All they asked for was process docs and passwords. Process docs which don't exist because the exact same bad mangers refused to agree to any. Process docs on monitoring applications they refused to provide access to. That'll go well. Oh well, exit interview and a single empowered agile director should be able to enjoy what I give em on the way out as far as constructive action items that lay out what having 90% of your staff being waterfall to the point of stagnation and suppressing your agile folks does to your organization.
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Jun 16, 2015 03:17
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larchesdanrew posted:A ticket came in from the GM. Executable renamed as a zip (e.g. resume.zip.exe), or something else going on?
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Jun 16, 2015 06:08
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Usually these things pack themselves into a zip (sometimes password-protected with pw in the email) to evade AV. Renaming the file is never needed.
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Jun 16, 2015 09:11
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Mo_Steel posted:Executable renamed as a zip (e.g. resume.zip.exe), or something else going on? No but the zip contains an executable usually.
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Jun 16, 2015 09:13
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I'm in incident response and it's cool how within the timespan of say a year most IT shops went from "HOLY poo poo ALL OUR FILES ARE ENCRYPTED WHAT HAPPENED WHAT DO WE DOOOO?" to "yeah just another cryptoware 's all good".
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Jun 16, 2015 09:15
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An email attachment filter is one of the best first lines of defense against viruses nowadays.
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Jun 16, 2015 09:53
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