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I had to take care of ONE Avid station and that was enough to traumatize me, especially with the empty-headed way people managed their files. Also the tiny editing room was on the same HVAC loop as the server room and was colder than a well-digger's rear end.
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Aug 6, 2015 17:20
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ENPS, AVID, Edius 2.5, 3, 5, and 7, Premier, RCS, along with other poo poo my group supports. AVID and Editshare is a constant headache. Having to build a system, have a theory (theory? are you loving serious?) of how to build the system and network shares for the sharing of projects and all that is loving crazy. Edius versions being split right now as we upgrade people to the new version is causing all kinds of headaches, even after we've told content producers to NOT send packages created OR EDITED in 7 back to people with 5. We even made it easy by only doing certain departments and the little shits would do it anyway. Even after the mass emails, the personal talks, and multiple times I've told them that they've done hosed up again. Don't get me started on RCS. I wouldn't wish that on anyone.
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Aug 6, 2015 17:35
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Dick Trauma posted:I had to take care of ONE Avid station and that was enough to traumatize me, especially with the empty-headed way people managed their files. Also the tiny editing room was on the same HVAC loop as the server room and was colder than a well-digger's rear end. We had notices like this in every editing room: quote:IF YOU DIDN'T CHECK IN YOUR MEDIA IT DOESN'T EXIST!
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Aug 6, 2015 17:35
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Crowley posted:First time I've ever heard of that. Honestly I don't know if anyone other than local/regional level news producers use it, I've never heard of it anywhere outside of local TV stations.
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Aug 6, 2015 17:49
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Crowley posted:We had notices like this in every editing room: How many tickets did you get about people losing data?
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Aug 6, 2015 17:54
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Seems our last SBS 2003 server bit the dust today and won't power back on. Really unsure how to feel about this. On the one hand "no more SBS 2003" is cause for rejoice, on the other hand now I have to work overnight to fix all the crap that was reliant on it. Fair trade I guess.
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Aug 6, 2015 17:55
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Inspector_666 posted:How many tickets did you get about people losing data? You know the answer deep inside.
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Aug 6, 2015 18:43
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Sheep posted:Seems our last SBS 2003 server bit the dust today and won't power back on.  for still running SBS 2003, and an  for having it in a critical place.
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Aug 6, 2015 18:47
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So an email came in, I received the following strange message on startup and im unsure what to do to resolve it. Please get back to me and let me know  Regards, Clientname PhD  edit: got the actual picture out of our ticketing system blackswordca fucked around with this message at 19:34 on Aug 6, 2015 |
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Aug 6, 2015 19:23
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That seems reasonable?
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Aug 6, 2015 19:34
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Wrath of the Bitch King posted:That seems reasonable?
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Aug 6, 2015 19:37
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I mean, it's not "My battery is dying I need a new one", but it doesn't seem like a problem that the end user is equipped to fix.
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Aug 6, 2015 19:38
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Agrikk posted:read this As an update, my boss didn't meet with me today when he was supposed to, there have been a lot of closed door meetings today, and from what I've gathered the time table for interviews has been moved up. Thank you for this advice, I'm putting in my resignation and not listening to a counter offer. After thinking about it longer, I've been sugar coating my current job and bashing the new offer to convince myself it's worth staying. After taking emotions off the table, the new place looks like a really, really good opportunity and my current job will never have the money to keep up with my market value. Plus the new place has a separate help desk division and I'll be acting as a tier 2 for them. One big reason for applying elsewhere is that I'm tired of answering incoming help desk calls, which is unavoidable at any level of an msp.
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Aug 6, 2015 19:52
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Judge Schnoopy posted:Thank you for this advice, I'm putting in my resignation and not listening to a counter offer. After thinking about it longer, I've been sugar coating my current job and bashing the new offer to convince myself it's worth staying. After taking emotions off the table, the new place looks like a really, really good opportunity and my current job will never have the money to keep up with my market value. Classic Battered Wives Syndrome and I'm glad that you're making the break
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Aug 6, 2015 20:02
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So I'm new at my  and it's work in a NOC. I understand I am someone who will ask questions to hold people accountable and apparently nobody does here, but what is this? Every time I send an email out I have my mentor review emails he says "it sounds cocky". In fact, in the last email I drafted to send to the people we support I said "Thank you for your previous action taken freeing up (amount) of storage on (server)". And he said that specifying the storage amount is cocky.Has anyone heard of such a thing? Am I breaking some helpdesk taboo or is there some helpdesk 101 class I'm missing here? I'm trying to be polite and just keep getting poo poo on, it seems.
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Aug 6, 2015 20:02
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Judge Schnoopy posted:Plus the new place has a separate help desk division and I'll be acting as a tier 2 for them. One big reason for applying elsewhere is that I'm tired of answering incoming help desk calls, which is unavoidable at any level of an msp. I manage to avoid it but my posting history will tell you that I work for a horribly badly managed organisation.
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Aug 6, 2015 20:06
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notwithoutmyanus posted:So I'm new at my Your manager is a micromanaging motherfucker.
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Aug 6, 2015 20:07
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Climbing the well is paying big dividends, y'all. Guess who gets to interview potential webmasters?
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Aug 6, 2015 20:20
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notwithoutmyanus posted:And he said that specifying the storage amount is cocky. Was the storage amount like 10 megs? Because that's kind of a dick move. What I've learned is that as long as the details are recorded somewhere, there's no point bringing it back up in communication. Don't be a black box, but keep poo poo right to the point. Especially if it's internal communication cut the fluff and present cold facts and requests. Judge Schnoopy fucked around with this message at 20:30 on Aug 6, 2015 |
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Aug 6, 2015 20:24
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ConfusedUs posted:Your manager is a micromanaging motherfucker. This is exactly how I felt. Glad it's not just me. They also care that "fix your poo poo" is explicitly worded as "please return (item) to a compliant state". Not even "please investigate storage and/or remedy your storage utilization". Judge Schnoopy posted:Was the storage amount like 10 megs? Because that's kind of a dick move. Yeah, they basically did jack poo poo and didn't fix the problem, which is now still ongoing. That's what this email was a followup to.
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Aug 6, 2015 20:41
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off to the appropriate thread i go...
Killer_B fucked around with this message at 21:25 on Aug 6, 2015 |
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Aug 6, 2015 20:57
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I hope that's your cover letter.
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Aug 6, 2015 21:09
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Another interview tonight, at another place. Broadcast media company's NYC office, home of a major hip-hop station, amongst other stations. As in a hip-hop star was shot at in front of it at least once. It'll probably make for interesting stories for the next interview. "Tell us about the most difficult issue you troubleshooted." "Well, there was the time when we had a SAN array fail and there were some Bloods waiting to cap a busta outside our delivery entrance. I had to convince them I was down with the Wu-Tang straight out Shaolin and kick it east side with them while calling HP to find out where the hell my array backplane was. By leveraging a series of cross-functional experience across varieties of disciplines and Eastside thug G shiznit, we were able to bring the array back up with no end-user impact and source additional homies." That aside, the manager mentioned he had a favorite XKCD comic (NO) and he himself used the phrase "it's not a cloud, it's someone else's computer." Mixed feelings but he sounds easygoing and it's a big salary and title bump. Here's hoping. Meanwhile, an offshore recruiter came in... ...for a full-time VMware position that they advertised in town X. They answered all my questions in terms of benefits, salary range, etc., and I figured I'd give it a shot. Turns out it was in town Y, which would basically be an hour's commute via trafficky highways. Indian recruiters. Not even once.
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Aug 6, 2015 21:11
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Full time vmware? As in just do vmware? Sign me the gently caress up.
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Aug 6, 2015 21:14
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Rhymenoserous posted:Full time vmware? As in just do vmware? Sign me the gently caress up. Bonus points, it was an Indian outsourced recruiter who was hiring for HCL, an Indian outsourced IT firm. These are the people who made waves a month or so back for the big Disney outsourcing controversy. I have very little love for Disney and would have greatly enjoyed being part of the team that made people angry at the Mouse. Alas, it was literally uncommutable - for the locals, I'm in Union and would have to drive to Wayne, off of Hamburg Turnpike, in the morning hours. Up the Parkway (now with bonus lane-narrowing construction that slows you down past 280!) and out on 46, up 23. Then back in the evening!
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Aug 6, 2015 21:18
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If you refuse to work with anyone who likes XKCD, you are cutting your opportunities quite a bit. It just means he's nerdy, goons overreact to that sort of thing.
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Aug 6, 2015 21:25
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22 Eargesplitten posted:If you refuse to work with anyone who likes XKCD, you are cutting your opportunities quite a bit. It just means he's nerdy, goons overreact to that sort of thing. If he likes it because of insightful stuff, cool. If he likes it because it's snarky douchebaggery, well... I'm not refusing, I'm just hopeful he doesn't conform to the Stereotypical XKCD Fanboy archetype. I would like to work with/for a nerdy guy, if I could, so long as they're a decent co-worker/manager. After all the times I've been burned I care more about someone I can work well with, not what they're into/not into. They don't have to be my friend, but I have to feel OK taking criticism from them and seeing them more/equivalent time out of the day than I see my wife.
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Aug 6, 2015 21:35
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22 Eargesplitten posted:If you refuse to work with anyone who likes XKCD, you are cutting your opportunities quite a bit. It just means he's nerdy, goons overreact to that sort of thing. I sometimes think the "Goons hate popular media beep boop" poo poo has gotten out of hand on these forums. I wouldn't care if my co-worker/boss was a brony as long as he wasn't jamming his pony love dolls in my face and kept the weird poo poo to himself. XKCD is so low on my list of "poo poo I don't care about" it barely registers.
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Aug 6, 2015 21:39
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My manager doesn't like Rick and morty I still work with the guy
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Aug 6, 2015 21:45
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the problem with xkcd in particular is that it really appeals to the kind of smug assholes who think they're better than everybody else so it's a red flag in that department that said I couldn't really care about a co-worker liking xkcd as long as they didn't go all out over it
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Aug 6, 2015 22:36
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I'm the only person I know that likes Steven Universe. I'm pretty much despised for my plebian interests.
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Aug 6, 2015 22:38
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Supervisor is sitting in my office. Law and Order SVU is on the television. He's currently hooting and hollering in support of the rapist during a rape scene. I don't know what the gently caress my life is anymore.
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Aug 6, 2015 23:05
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larchesdanrew posted:I'm the only person I know that likes Steven Universe. I'm pretty much despised for my plebian interests. Not that you know me, but yeah, that's a great show.
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Aug 6, 2015 23:10
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larchesdanrew posted:I'm the only person I know that likes Steven Universe. I'm pretty much despised for my plebian interests. steven universe is tepid trash designed for adults who never emotionally and intellectually passed 12
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Aug 6, 2015 23:22
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Segmentation Fault posted:steven universe is tepid trash designed for adults who never emotionally and intellectually passed 12 Glad to know you're the expert on 12 year olds.
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Aug 6, 2015 23:24
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larchesdanrew posted:Supervisor is sitting in my office. Law and Order SVU is on the television. He's currently hooting and hollering in support of the rapist during a rape scene. I don't know what the gently caress my life is anymore. That strikes me as the sort of thing that you should bring up to HR or something.
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Aug 6, 2015 23:26
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GreenNight posted:Glad to know you're the expert on 12 year olds. I'm working on becoming a moderator
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Aug 6, 2015 23:27
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So, we had as close to a real life "someone tripped over the cable" situation this week. Apparently there was a "loose cable in the rack we were working in" that "popped out when we bumped it". Never mind that the power plugs at the PDU are all positive click, and that the storage array that got unplugged has dual PSUs and wasn't alerting about non-redundant power. But sure, I totally believe that you didn't unplug the wrong thing because Occam was a nutter.
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Aug 7, 2015 00:46
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larchesdanrew posted:Climbing the well is paying big dividends, y'all. Guess who gets to interview potential webmasters? Wait, so you're running the interview? What the hell does your supervisor actually do other than get in the way of you doing your job? 
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Aug 7, 2015 02:01
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Segmentation Fault posted:the problem with xkcd in particular is that it really appeals to the kind of smug assholes who think they're better than everybody else so it's a red flag in that department
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Aug 7, 2015 02:02
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