|
Comedy option: Push the printer out of a window and show them the suicide note.
|
# ? Aug 21, 2015 03:30 |
|
|
# ? Jun 13, 2024 04:33 |
|
Verizian posted:Isn't there some kind of etherkiller for printers? Thermite.
|
# ? Aug 21, 2015 03:46 |
|
Verizian posted:Isn't there some kind of etherkiller for printers? The ground. Due to people cheaping out when we buy hardware, we never get the longer warranty on equipment, or we only get the most basic level of support. We've had a handful of juniper firewalls and switches die because of the power supply going out, and apparently Juniper is going "Yep, that sucks, only 1 year on the power supply though, suck it." Boss hands me one our SRX's and wants me to find the power supply it uses, and then see if we can find one online. This doesn't really have a replaceable power supply, its not a hotswappable unit, and is just a bunch of things on a circuit board mounted to the inside of the unit. I find a couple of serial numbers on it, and google them and by gum its possible to buy them. In units of 40 for 120 bucks each, with a 14-16 week lead time. This does not dissuade him. I guess only our department has to be cheap.
|
# ? Aug 21, 2015 03:49 |
|
Verizian posted:Isn't there some kind of etherkiller for printers? Etherkiller doesn't give a gently caress what it gets plugged into.
|
# ? Aug 21, 2015 03:57 |
|
RadicalR posted:Comedy option: Push the printer out of a window and show them the suicide note. I'd have to have the printer hang itself. It's in the basement. It can hang itself with it's own parallel cable.
|
# ? Aug 21, 2015 03:58 |
|
So he wants you to solder a power brick together using parts to save a few bucks? What a hero.
|
# ? Aug 21, 2015 05:11 |
Ticket came in for a scanner. It's out of scope for my team and is handled by another vendor. It's not even broken. I let him know. He tells me that she is the only one with the jamming problem because she doesn't fan the papers she's scanning a bit. When asked to help mitigate the risk of jamming, he was told she "doesn't have time for that" and then was threatened with "going to a higher up". He doesn't really give a poo poo because it's such nonsense. How people this toxic continue to have gainful employment is beyond me. She's been known to bad mouth people who are legitimately trying to fix her issue, just not as fast as she thinks it takes. Her employees could probably write a book about it. She isn't nearly important or valuable enough to be threatening people for not magically making the machine work around her laziness and inflexibility. She's a manager of paper pushers and anyone under her could do her job no problem.
|
|
# ? Aug 21, 2015 07:17 |
|
myron cope posted:Sorry, I forgot I posted that here (too many threads). I'd be interested. You can PM it if you don't want to post it, that's fine. Thanks! Here you go. i edited out the company personal codes. and added some intructions. I also added the whatif parameter for you, so you can see what it does before it actually deletes stuff code:
|
# ? Aug 21, 2015 12:06 |
|
Sefal posted:Here you go. i edited out the company personal codes. and added some intructions. I also added the whatif parameter for you, so you can see what it does before it actually deletes stuff
|
# ? Aug 21, 2015 12:13 |
|
anthonypants posted:You should probably mention that this requires Quest ActiveRoles and also either use $ErrorActionPreference or get rid of it oh I completely overlooked the fact that I had erroraction double in it. Thanks for spotting that. And yeah it requires the quest active roles. When i use the normal AD cmdlet, i get the error that there are no web services running. Haven't solved that yet. The only thing i want to add to the script is to check the moment the user is added to the disabled ou if he is a member of a distribution group and then delete him from it. I'm pretty sure it's simple. just havent had the time to figure it out. Hide from adress list functions good enough for now. Also if you guys see something that I can do better with my script or using a different parameter to utilize it better or whatever. please tell. I'm still learning all of this. Sefal fucked around with this message at 13:50 on Aug 21, 2015 |
# ? Aug 21, 2015 13:36 |
|
Bob Morales posted:CEO showed me something funny this morning. We're getting real close to signing a contract to move to a new ERP system, migrating away from a truly horrible system running on an IBM iSeries. Regardless of what you switch over to, you'll long for the old system. There are no good choices
|
# ? Aug 21, 2015 14:00 |
|
It turns out my new manager actually does think everyone should be local admins. Please tell me I'm not just being crazy when I say that people who would rather be using a paper ledger and cash register than a computer shouldn't be local administrators.
|
# ? Aug 21, 2015 16:55 |
|
I work in a university where everyone is a local admin on their machines. I honestly don't know how we don't get cryptowall'd all day. It's actually only happened once on someone's computer since I've worked here (about 1.5 years).
|
# ? Aug 21, 2015 17:07 |
|
We've had folks without local admin get crypto'd.
|
# ? Aug 21, 2015 17:09 |
|
My company of about 50k+ computers has everyone as local admin. We rarely get any cryptolockers, and when we do we can restore everything from backups. We are looking into removing local admin from the computers, but the massive side effect of this would be that they would need to contact the Helpdesk for ANY software installs, because only IT people will have the power to do any software installs. This includes anything from our software installation site. While this is all in the name of security, I expect this to be a massive poo poo show.
|
# ? Aug 21, 2015 17:36 |
|
Why do staff need to regularly install software on their own computers? If there's a business need for people to install their own software, setup something like SCCM that lets users install software from a self service portal.
|
# ? Aug 21, 2015 17:43 |
|
FISHMANPET posted:Why do staff need to regularly install software on their own computers? If there's a business need for people to install their own software, setup something like SCCM that lets users install software from a self service portal. We have a system, and it works fine, but removing local admin will force all software installs to go through the Helpdesk because they'll need admin rights to actually install the software, which can only be provided by IT personnel. They're probably looking into a way to elevate rights for software installs, but still...
|
# ? Aug 21, 2015 17:56 |
|
That's another thing. People at our company think "Oh, I need to install $antivirus software," which ends up loving with Sophos, or they add other crap. Nobody here needs any other software on their work computer, but judging by Meraki there are at least one or two people at every site who installed iTunes, and they're usually the ones calling in complaining about the internet being slow.
|
# ? Aug 21, 2015 17:57 |
|
Migishu posted:We have a system, and it works fine, but removing local admin will force all software installs to go through the Helpdesk because they'll need admin rights to actually install the software, which can only be provided by IT personnel. Is there a business need for them to be installing this software? If there is, and if you've got fifty thousand employees, then it sounds like a perfect case for SCCM. Advertise the software in SCCM, it shows in the users Software Center and they can install it from there. No local admin needed.
|
# ? Aug 21, 2015 18:10 |
|
A Small Business Server 2003 machine was just delivered to my office. That's all I have to say about that.
|
# ? Aug 21, 2015 18:12 |
|
Sheep posted:A Small Business Server 2003 machine was just delivered to my office. No, it didn't. A completely trashed machine was delivered to the office. Well, that's what you get for ordering cheap goods.
|
# ? Aug 21, 2015 19:05 |
|
Is your office a place where things end up when they have been decommissioned?
|
# ? Aug 21, 2015 19:09 |
|
I unpacked it, saw the dust bunnies of a decade of no cleaning or maintenance, and picked up the phone and scheduled a local charity to come pick it up (along with some old laptops) so they can sell it or part it out or whatever and use the proceeds to give computers to underprivileged kids. Some poo poo just isn't worth dealing with. Thanks Ants posted:Is your office a place where things end up when they have been decommissioned? Small business IT
|
# ? Aug 21, 2015 19:11 |
|
Best place to stop crytpo is at your email gateway. I give out local admin pretty liberally and while FreeCouponPrinter definitely slows things down a bit, I've never had anyone get an actual virus/ransomware infection (besides our IS instructor, who forces me to rethink the line between inept and malicious on a daily basis with the poo poo he gets on his servers)
|
# ? Aug 21, 2015 19:45 |
|
22 Eargesplitten posted:It turns out my new manager actually does think everyone should be local admins. 90% of the time, "I need local admin" is a complaint in the same vein as "The internet is down" or "My computer won't turn on"-- technically accurate, but the root cause is usually something completely different. If this is something people are requesting, as opposed to just his brainchild "I want to make my mark on the company", the best bet would be to figure out why and solve that problem. The other 10% of the time, give people local admin, make sure the network shares are backed up, and institute a blanket "If you gently caress it up, we're reimaging it, the end" policy.
|
# ? Aug 21, 2015 21:46 |
|
In that same vein, something I like to tell people, especially when I'm handed some garbage to implement, is that they need to step back and tell me what their problem is instead of asking me to implement their solution. My old boss was really bad at that and would just blindly do exactly whatever he was asked which ended up in silly stuff like trying to use a USB switcher to share a scanner between two computers. That's the solution the office manager came up with and what was brought to my manager and that's what we did. It ended up being terrible and they just bought a second USB scanner. The actual problem is that they wanted to buy a single scanner for both computers to use, and actually this was part of a much larger effort to digitize all their student records. Which is a much more interesting problem and also one that has much more reasonable solutions.
|
# ? Aug 21, 2015 22:00 |
|
You put up a few barriers to crypto hell like gateway stuff and then just make sure you have backups
|
# ? Aug 21, 2015 22:04 |
|
FISHMANPET posted:In that same vein, something I like to tell people, especially when I'm handed some garbage to implement, is that they need to step back and tell me what their problem is instead of asking me to implement their solution. This was a large part of a previous job - having to try and get people to un-learn poo poo ways of doing things. The 12 year old Windows XP computer with a composite capture card running VLC fullscreen on a VGA monitor being used solely to display the output from a CCTV recorder on a monitor has died and you need it fixing? What you actually want is a cheap converter box or a new display with the correct input in.
|
# ? Aug 21, 2015 22:26 |
|
Got pulled into a 1 on 1 by my manager. Reasoning: He felt bad for telling me that I wasn't even considered for a position I expressed interest in and didn't tell me until they announced the new guy getting the role. It was a lateral move but it meant less time on the phones. A lot less.
|
# ? Aug 21, 2015 22:31 |
|
Malek posted:Got pulled into a 1 on 1 by my manager. Are you really good on the phones? If so that might be the issue.
|
# ? Aug 21, 2015 23:47 |
|
Sickening posted:Are you really good on the phones? If so that might be the issue. I'm starting to think that's the case and my surveys are matching this... apparently I have 14 perfects in a row. *Shrugs* Whatever, 8 months come and go then it'll be -seeking time.
|
# ? Aug 22, 2015 04:00 |
|
Stranded outside in San Francisco at 2:30 in the morning because my mom uses loving POP3 and left the AirBnB entry code in her Outlook PST file 3000 miles away
|
# ? Aug 22, 2015 10:40 |
|
I just can't get away from this poo poo
|
# ? Aug 22, 2015 10:41 |
Pissing me off: 1 to 1 with more that 2 people The meeting room was busy, so my boss had my 1 to 1 in his office, which he shares with another manager (not mine). I guess because he wasn't planning chewing me out for anything he felt it didn't matter there was an audience, but 1) there were sensitive things I wanted to discuss, such as the pay increase he'd mentioned a few months back and been evasive about ever since*, and 2) I really don't want a third party hearing your appraisal of my performance, even if it is all positive. *I brought it up anyway and he gave me another "let's review next month" answer.
|
|
# ? Aug 22, 2015 11:21 |
|
Think printers can't piss you off any more than they currently do? Region locking of consumables! https://www.techdirt.com/articles/20150815/02480731963/your-toner-is-no-good-here-region-coding-ink-cartridges-customers.shtml quote:Xerox uses region coding on their toner catridges AND locks the printer to the first type used. So if you use an NA (North America) catridge you can't use the cheaper DMO (Eastern Europe) anymore. The printer's display does NOT show this, nor does the hotline know about it
|
# ? Aug 22, 2015 13:26 |
|
Humphreys posted:Think printers can't piss you off any more than they currently do?
|
# ? Aug 22, 2015 13:30 |
|
anthonypants posted:Ah, if only this were a new feature. Yeah, I thought that had been a thing for a while now.
|
# ? Aug 22, 2015 13:59 |
|
For some reason one of our non-Windows admins has been allowed to try and prove how his cobbled together monitoring system is a usable solution and the result is to raise critical tickets whenever the Windows event log records an Error or Warning event. And then it raises the ticket just saying "lol go look in the logs" instead of putting the actual loving event into the ticket. So the result is that the tickets get ignored as noise. Great system, really going to achieve its aims.
|
# ? Aug 22, 2015 13:59 |
|
Thanks Ants posted:For some reason one of our non-Windows admins has been allowed to try and prove how his cobbled together monitoring system is a usable solution and the result is to raise critical tickets whenever the Windows event log records an Error or Warning event. And then it raises the ticket just saying "lol go look in the logs" instead of putting the actual loving event into the ticket. What hacked together poo poo is he using? Just about every solution out there will allow you to create some trigger logic based on the the actual message to decide whether a ticket is necessary or not.
|
# ? Aug 22, 2015 14:08 |
|
|
# ? Jun 13, 2024 04:33 |
|
I have no idea. The guy behind it is one of those types who is very secretive about stuff he is responsible for, doesn't share access to it, and doesn't take suggestions for improvements well. Obviously none of this being challenged by management is a larger issue.
|
# ? Aug 22, 2015 14:15 |