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larchesdanrew posted:God drat it. This is what happens when you try to be nice and setup an easy solution that's different then what everyone else got.
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Aug 31, 2015 22:39
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larchesdanrew posted:Honestly, this is all I've ever known in employment. You mean to tell me there are places where people just do their jobs, rather than sit around looking for reasons to be mad at any little innocuous thing? Because that's impossible. Well, we do both at my job, although the pitchforks and torches are generally good humored and ultimately change very little. No more M&Ms in the micro kitchens? Outrageous! 
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Aug 31, 2015 23:04
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Potato Salad posted:I kind of want to ask what sort of business process archaeology requires you to use FTP for distribution/sharing, but I also kinda don't want to know. Any suggestions? I'm looking to do away with the whole thing and just set up a google drive or something.
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Aug 31, 2015 23:34
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SFTP for the anachronistic people. AWS with Federated IAM + S3 with client instructions for everyone else. We're a newspaper and we've had decent success getting S3 to be the new "FTP". And with Versioning enabled you have a decent amount of security, we have our critical stuff be backed up to glacier and copied cross-region. Temporary non-audit logs and incoming raw files get stored in reduced redundancy to save some shillings. anything on the Incoming raw media folder gets deleted via policy after 7 days. The SFTP "endpoints" actually points to different S3 buckets/folders depending on the hostname, and use the federated IAM accounts from above.
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Sep 1, 2015 00:08
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Potato Salad posted:I kind of want to ask what sort of business process archaeology requires you to use FTP for distribution/sharing, but I also kinda don't want to know. Last I checked, Sony US and EU still requires it for game submissions.
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Sep 1, 2015 03:07
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Ursine Asylum posted:Last I checked, Sony US and EU still requires it for game submissions.
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Sep 1, 2015 03:31
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larchesdanrew posted:I told him to rename the file by adding the word "test" to the end of it and try to upload it again. You realize that they just ignored half of your sentence, opened the file, added "test" to the end of the body/text and saved it under the same name it's had all along...right?
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Sep 1, 2015 04:07
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Dropbox for Business, OneDrive for Business, Box, Google Drive, etc plenty of cloud options. Plenty of on-premises options if you need greater security and control, though if you're using FTP at the moment I'm guessing your management is about as sophisticated and security-minded as a medium-rare hamburger.
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Sep 1, 2015 04:10
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Ursine Asylum posted:Last I checked, Sony US and EU still requires it for game submissions. Last company i worked for, a fortune 500 that does primarily r&d, still uses it for all interactions with outside firms as well.
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Sep 1, 2015 04:11
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John Big Booty posted:Hardly a role model, though. Goes without saying, but it's more RFC2324 posted:Last company i worked for, a fortune 500 that does primarily r&d, still uses it for all interactions with outside firms as well. Good luck trying to convince any C-levels to move off it when big companies are still using it. "If it's good enough for them..." or, even worse, "We should switch off of ${Sane Program} and start using ${20-year old program} because I read that's what ${Fortune 500} uses in their Time interview!"
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Sep 1, 2015 04:16
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Potato Salad posted:I kind of want to ask what sort of business process archaeology requires you to use FTP for distribution/sharing, but I also kinda don't want to know. Everyone and anyone in the Media business. I - and the rest of the IT-people for %Second-Largest-TV-Broadcaster-in-the-Country% - have tried pushing for SFTP, but noooo. FTP is all anyone can and why don't you shut up and do your job so us super important camera people for b-list TV darlings can do our job? Oddly enough, the more "important" people become the more chill them seem to get, and that goes for the regular production crews as well.
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Sep 1, 2015 08:56
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Crowley posted:Everyone and anyone in the Media business. I - and the rest of the IT-people for %Second-Largest-TV-Broadcaster-in-the-Country% - have tried pushing for SFTP, but noooo. FTP is all anyone can and why don't you shut up and do your job so us super important camera people for b-list TV darlings can do our job? We're actively trying to push all of our clients towards Signiant, we've only got a few holdouts that don't use either Aspera/Faspex or signiant. I still can't believe most of the playout gear, even our brand new channels still pull media in over ftp (gently caress you snell). It's 2015 ffs, is REST support that problematic?
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Sep 1, 2015 10:17
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Honestly, AWS sounds pretty good. For as little traffic as we get on our client FTP, the pricing looks phenomenal. I mean, we're looking at storing and transferring maybe 300gb of data a month, which S3 looks like it'll cost literally pennies. It looks like I can build a web portal for submissions, as well. It seems like just the kind of project that would make my life more interesting, while making me seem pretty cool to management since "the cloud" is just buzz wordy enough for management to salivate over. It'd also pave the way to move our media archives over to cloud storage in the future so I can finally have a bonfire for all these goddamned buffalo NASs.
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Sep 1, 2015 11:47
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poo poo is archived on consumer-grade storage devices?
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Sep 1, 2015 12:15
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Potato Salad posted:poo poo is archived on consumer-grade storage devices? If not archived then definitely transferred. Just before I left that company we bought a bunch of new camera recorders. They all use standard SSDs for "swappable disks"
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Sep 1, 2015 12:23
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Potato Salad posted:poo poo is archived on consumer-grade storage devices? Hahahahahahaha, look at this guy. Seriously though, every single storage device came from Office Depot. It's all Buffalos and MyBooks. No redundancy at all. In fact, our big central NAS that every department uses to back up their files was just a 4 drive buffalo that failed shortly after I started. Everyone lost everything. My supervisor's solution was to replace it with a single drive unit and tell everyone to start over. It is absolutely the Bain of my existence. We have, at last count, 23 consumer level NAS devices in circulation.
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Sep 1, 2015 12:24
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larchesdanrew posted:Hahahahahahaha, look at this guy. Didn't you *just* get Office 365? Migrate everyone over the 1TB storage on OneDrive that comes with each account. If you need more, I'm sure it's not too expensive. Or Box, Dropbox, or even AWS (which looks like best in breed for network drives and virtual tape drives).
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Sep 1, 2015 13:32
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larchesdanrew posted:Hahahahahahaha, look at this guy. Didn't you *just* get Office 365? Migrate everyone over the 1TB storage on OneDrive that comes with each account. If you need more, I'm sure it's not too expensive. Or Box, Dropbox, or even AWS (which looks like best in breed for network drives and virtual tape drives). It's up to you to drag them kicking and screaming through decades of technological advancement.
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Sep 1, 2015 13:32
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Migrating from FTP to an S3 bucket sounds pretty sweet. I gotta look at that. We're still using WS_FTP server.
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Sep 1, 2015 13:55
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Holy gently caress. Explaining remote desktop/terminal services to someone who has never seen that before is loving difficult. Particularly if they can't tell their own desktop from a completely different one. Even more so, when they can't recognize any icons.
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Sep 1, 2015 14:17
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GnarlyCharlie4u posted:Holy gently caress. Explaining remote desktop/terminal services to someone who has never seen that before is loving difficult. Even more so when they've never seen a computer
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Sep 1, 2015 14:46
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GnarlyCharlie4u posted:Holy gently caress. Explaining remote desktop/terminal services to someone who has never seen that before is loving difficult. This is me pretty much every day. People who use remote desktop along with their own computer can't tell the difference. People using thin clients think everything runs on the little box, so they're always hard-rebooting them when something goes wrong and requesting a new computer because "mine is running slow".
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Sep 1, 2015 14:57
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GreenNight posted:Migrating from FTP to an S3 bucket sounds pretty sweet. I gotta look at that. We're still using WS_FTP server. Don't ask me how the magical SFTP that does the whole seamless IAM bucketing works because I didn't work on it, I do know it's some magical PAM scripting using pam-python-iam. A few common FTP clients have S3 buckets built in.
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Sep 1, 2015 15:14
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deimos posted:SFTP for the anachronistic people. As an AWS TAM, this post made me really, really happy. You, sir, Get It. deimos posted:Don't ask me how the magical SFTP that does the whole seamless IAM bucketing works because I didn't work on it, I do know it's some magical PAM scripting using pam-python-iam. And don't forget that Firefox has the S3 Fox extension, allowing you to use Firefox as an S3 bucket explorer. http://www.s3fox.net
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Sep 1, 2015 15:40
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larchesdanrew posted:Honestly, this is all I've ever known in employment. You mean to tell me there are places where people just do their jobs, rather than sit around looking for reasons to be mad at any little innocuous thing? Because that's impossible. - Smart, compassionate management that always has my back ("If The Macaroni says it's gonna be this way, then that's how it's gonna be.") - A team of helpful, dedicated co-workers - Authority to enforce my policies - The resources I need to do my job - Users who value my assistance and treat me with respect Hang in there. This was absolutely not my experience prior to this job, but there is hope.
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Sep 1, 2015 15:54
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Crowley posted:Everyone and anyone in the Media business. I - and the rest of the IT-people for %Second-Largest-TV-Broadcaster-in-the-Country% - have tried pushing for SFTP, but noooo. FTP is all anyone can and why don't you shut up and do your job so us super important camera people for b-list TV darlings can do our job? Is all this FTP stuff outward-facing? Did the Sony hack not put the fear of God into your bosses? I'm working for a new client whose security protocols would make Marvel Studios ask "how the gently caress are we supposed to get any work done?" (Marvel is known for having the most retarded of all security protocols)
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Sep 1, 2015 16:08
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GnarlyCharlie4u posted:Holy gently caress. Explaining remote desktop/terminal services to someone who has never seen that before is loving difficult. Try explaining how to use this AND using VPN for a client in a remote office. After providing documents, explaining over the phone, and using the smallest words possible to get them to understand. THEN have their manager come back and say "we're not working remotely any more because the laptops we use NEVER WORK" yet when you try them, using the same instructions you sent to at least a dozen people, everything magically works like it should and the manager gets flustered while the user says "oh that's easy enough!" and actually understands things. That's the client we're cutting ties with as of the end of this month. It's always this one, single manager who ends up being a point of failure for everything and blames us or the computer for her own stupidity. I'm literally still trying to fix a user account issue from last Thursday with her and another person on site, yet neither she or the affected person will call or email me back. The account in question that person is having trouble with is one they log into for another business, so we don't even control that ID/password at all, yet she and the manager insist it's a PC problem rather than calling up the support desk for the other business to get the password changed. Oh, and they don't want to update the password because they don't want to have to remember something different, even if it's one or two characters difference. Can't wait until their off our plate and someone else can deal with their level of mental disability, no amount of coaching, politeness, patience or knowledge will ever please these people or sink into their thick skulls.
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Sep 1, 2015 16:21
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Dillbag posted:Is all this FTP stuff outward-facing? Did the Sony hack not put the fear of God into your bosses? I'm working for a new client whose security protocols would make Marvel Studios ask "how the gently caress are we supposed to get any work done?" (Marvel is known for having the most retarded of all security protocols)
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Sep 1, 2015 16:26
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Ozz81 posted:Try explaining how to use this AND using VPN for a client in a remote office. This is exactly what I was trying to do. After I got it all figured out I found out she had the exact same problem YESTERDAY. Why is it that when it comes to computers, a lot of people have the memory of a goldfish?
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Sep 1, 2015 17:07
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Trying to move a professor's files (entire life's work) from a pair of external hard drives to OneDrive because it would be kind of nice for it to be backed up somewhere other than the other hard drive in his laptop bag that frequently travels with him internationally, on boats, etc. OneDrive sync failed because most of his 560,000 files are over the 254 character limit due to his Byzantine directory structure and naming convention, and most of it is duplicate files because every year he makes a copy the previous year's folder with everything in it duplicated even though the vast majority remains untouched We tried moving everything to our university's internal enterprise file storage and setting it up for access from anywhere, and we get emails like "THIS IS NOT THE SOLUTION!" with the body being a rant about how slow access is from off campus demanding to move it all back to the portable drives. We tell him to run a speed test, and when he finally gets around to it he does it from on campus. 
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Sep 1, 2015 17:09
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Aunt Beth posted:I'm sure the Sony hack wasn't even considered by anyone in the organization beyond those who had to read about it on camera. The size and scale of Sony's operations are so far beyond that of a local news station in Mississippi that it's barely a comparison worth making. Exactly. I know I bitch a lot, but at the end of the day I still work for a little television station in buttfuck Mississippi. In my wildest dreams I couldn't hope to have an infrastructure even slightly resembling what some of you are used to.
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Sep 1, 2015 18:20
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flosofl posted:Migrate everyone over the 1TB storage on OneDrive that comes with each account. 1 TB will store around 2 hours of uncompressed footage in HD. TV stations use storage at insane rates, and it's even worse if you have users making cinema-quality movies. 
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Sep 1, 2015 18:30
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GWBBQ posted:We tell him to run a speed test, and when he finally gets around to it he does it from on campus. Speed seems fine, ticket closed.
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Sep 1, 2015 18:35
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My former CBS affiliate of a client stored all their poo poo on portable drives because they too had a chief engineer born during the Revolutionary War and a revolving door of IT helpers. Thank God they aren't my problem any longer.
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Sep 1, 2015 18:37
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User getting ominous web popups and is too dumb to stop going to the website that produces it. What's he doing? Checking out Donald Trump websites because he wants to vote for him for President. He also mentioned he goes to shady sites to download movies and TV shows when he's traveling. I admonished him to stop being a shithead with the company equipment. Scanned his PC and it came up clean but I took the opportunity to remove his local admin rights and uninstall Flash and Java.
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Sep 1, 2015 18:43
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Dick Trauma posted:User getting ominous web popups and is too dumb to stop going to the website that produces it. What's he doing? Checking out Donald "Somebody's doing the raping" Trump websites because he wants to vote for him for President. The Trump plugin is almost as good as Cloud2Butt.
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Sep 1, 2015 18:44
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Oooh what's it's called? That might be fun to GPO out.
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Sep 1, 2015 18:56
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Mustache Ride posted:Oooh what's it's called? That might be fun to GPO out. It's called "The Trumpweb".
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Sep 1, 2015 19:01
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larchesdanrew posted:Exactly. I know I bitch a lot, but at the end of the day I still work for a little television station in buttfuck Mississippi. In my wildest dreams I couldn't hope to have an infrastructure even slightly resembling what some of you are used to. Then outsource it to a cloud provider. You're already doing it for Office 365, look into AWS/Azure/GCP to complement the deficiencies on your infrastructure.
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Sep 1, 2015 19:22
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If I keep this up I'm eventually going to just get gibberish everywhere. I've got Cloud to Butt Social Justice to Skeleton Millennial to Snake People And now a Trump filter.
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Sep 1, 2015 19:25
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