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larchesdanrew posted:Really tempted to drop their ticket to the bottom of the queue for waiting so long. No, unless there's some other emergency, put it at the top of the queue and pretend like it's the first you've heard of the issue. Edit: Wait, I've got a better idea! Submit the ticket for them. Keep them on the phone the whole time and do it as slowly as possible, get distracted multiple times during the process, etc. Make it take about 10 times longer than submitting a ticket would be. Dr. Arbitrary fucked around with this message at 20:08 on Sep 10, 2015 |
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Sep 10, 2015 20:02
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larchesdanrew posted:Really tempted to drop their ticket to the bottom of the queue for waiting so long. Outside of like, our director, tickets are first in first out. Sorry you sat on your issue and fumed about it hoping someone would pick up on the problem via, apparently, telepathy, but other people were in line first!! OH WELL!
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Sep 10, 2015 20:13
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larchesdanrew posted:Brain teaser time!
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Sep 10, 2015 20:26
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Dr. Arbitrary posted:No, unless there's some other emergency, put it at the top of the queue and pretend like it's the first you've heard of the issue. It could take 10 or 100 times longer, but most people would be happier to sit on the phone waiting for you to do their job than actually doing it. They'll take it as a victory against the system. I never submit tickets for people that can do it themself.
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Sep 10, 2015 20:42
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Dr. Arbitrary posted:No, unless there's some other emergency, put it at the top of the queue and pretend like it's the first you've heard of the issue. The woman making the complaint already has someone else submit her tickets for her because she can't figure out how to fill out a simple form. She'd be in nirvana if I just did it for her, no matter how long it took.
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Sep 10, 2015 20:45
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Orcs and Ostriches posted:It could take 10 or 100 times longer, but most people would be happier to sit on the phone waiting for you to do their job than actually doing it. They'll take it as a victory against the system. I never submit tickets for people that can do it themself. The longer they are on the phone with you the less time they need to be doing their actual job. If their boss asks why nothing is getting done they just shrug their shoulders and say they were stuck on the phone with IT trying to fix their computer.
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Sep 10, 2015 21:57
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For all you $30k salary talk people, back in the late 90's in my first job I literally worked off an operations checklist and just escalated issues that I couldn't resolve after minimal effort debugging/fixes. Salary was $38k then, and http://data.bls.gov/cgi-bin/cpicalc.pl?cost1=38000&year1=1997&year2=2015 tells me this is equivalent to $56.5k. This was in Chicago, where I had a nice studio to myself in the safe north side for $450/mo. gently caress, I know data entry clerks who make $40k today. With the $15 minimum wage thing going on out west, I suppose there are MCDONALDS FRY COOKS who make over $30k a year. Tech workers making $30k or less may literally be getting paid less than the literal janitors where they work.
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Sep 10, 2015 23:25
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I'm not going to mention how much I make, but I will tell you that, according to the link that was provided earlier, I should be earning nearly double what I am now for what I'm doing. I don't think this figure is correct however. Half of the reason I'm not is because I live in Montreal, which requires French for most of the jobs here. Trust me, I'm trying to learn, it's really loving hard for me though.
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Sep 10, 2015 23:42
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larchesdanrew posted:Brain teaser time! 2x4TB is eight terabytes. The teen is irrelevant. Do the needful.
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Sep 10, 2015 23:56
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All you really need to know is how to read the signs in the airport.
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Sep 10, 2015 23:56
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22 Eargesplitten posted:All you really need to know is how to read the signs in the airport. Specifically the one that says "Sortir" 
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Sep 10, 2015 23:57
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larchesdanrew posted:Brain teaser time! Sounds like an opportunity to kill two more by immediately making them 99% full.
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Sep 10, 2015 23:58
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Migishu posted:I'm not going to mention how much I make, but I will tell you that, according to the link that was provided earlier, I should be earning nearly double what I am now for what I'm doing. I don't think this figure is correct however. Same for me, but mine is because I work in the DC metro area. I've sworn off big business and government work for the joys of a small business with a good boss. Being an IT director and actually having final say in IT things is worth it. Though I will probably ask for a sizeable raise this year, the company has doubled in size over the past year and IT requirements have grown exponentially.
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Sep 11, 2015 00:17
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ilkhan posted:3x6TB is eighteen terabytes. 
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Sep 11, 2015 00:28
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Do you not take these buffalos to frys or wherever they crawled out of and get manufacturer warranty replacements? I would think if you showed up with 6 they might be willing to help. Not that replacing a pile of poo poo with a fresh one will help, but it's better than nothing* *not really
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Sep 11, 2015 01:16
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They were probably purchased used from ebay.
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Sep 11, 2015 01:35
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Judge Schnoopy posted:Do you not take these buffalos to frys or wherever they crawled out of and get manufacturer warranty replacements? I would think if you showed up with 6 they might be willing to help. Psh, they were purchased one at a time from wherever had them cheapest over the course of 2 or three years, usually tigerdirect or Office Depot. Like I said, if he wants to deal with the inevitable massive loss of crucial archive footage, it's all on him.
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Sep 11, 2015 02:20
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"so, CE, whose data is less important than someone else's? I need to know so when they can no longer get their data, I can say that you said their data wasn't important enough to have proper (or large enough) backup for."
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Sep 11, 2015 02:25
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Gothmog1065 posted:"so, CE, whose data is less important than someone else's? I need to know so when they can no longer get their data, I can say that you said their data wasn't important enough to have proper (or large enough) backup for." Just take 1/3 of each disk, then everyone 
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Sep 11, 2015 03:17
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Just zip the files.
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Sep 11, 2015 05:47
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I had never even heard of Buffalo until larchesdanrew, but holy hell.  http://www.amazon.com/BUFFALO-LinkStation-Performance-Network-Attached/dp/B004AWH0NOThose reviews. 
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Sep 11, 2015 07:04
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larchesdanrew posted:Psh, they were purchased one at a time from wherever had them cheapest over the course of 2 or three years, usually tigerdirect or Office Depot. Like I said, if he wants to deal with the inevitable massive loss of crucial archive footage, it's all on him. Why are you guys not on ISIS+Interplay or at least EditShare or Terrablock or some poo poo? You're a news station so I know you must be using Newscutter and/or Media Composer.
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Sep 11, 2015 07:35
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Ghostlight posted:Just zip the files. I know you're joking, but that would be.. interesting with media projects. However, if you're dealing with AVID project folders you could probably save a lot of time with a non-compressing zip just to avoid handling tens of thousands of files at 1 KB each. (I made an off-site online backup in another building for near-instant emergency recovery, and tried zipping a few projects to see if I could save some space. A few projects came out larger than before I zipped them. drat compressed HD media formats!) Chickenwalker posted:Why are you guys not on ISIS+Interplay or at least EditShare or Terrablock or some poo poo? You're a news station so I know you must be using Newscutter and/or Media Composer. Crowley fucked around with this message at 09:19 on Sep 11, 2015 |
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Sep 11, 2015 09:16
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Chickenwalker posted:~~a whole lotta words that don't show up when you search Tiger Direct or Office Depot~~ Too risky, let's stick with what we know. E: ^^ pretty sure you could sum up almost the entirety of broadcast engineering with the above ^^
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Sep 11, 2015 09:37
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larchesdanrew, reading about your crappy situation is a real eye-opener. Also, it inspired me to write new words for an old song, for you and everyone else stuck in such a situation: (to the tune of Leave Her, Johnny) Oh the hours are crap and the pay is low Leave there, Johnny, leave there And the boss is bad and the place does blow And it's time for you to leave there ;.;Leave there, Johnny, leave there Oh, leave there, Johnny, leave there For your time is done and the place does blow And it's time for you to leave there...;.; I thought you heard the CE say You can buy a Buffalo every day ;.;Leave there, Johnny, leave there…;.; Oh the room is foul and the hours are long The CE is bad, smelly and headstrong ;.;Leave there, Johnny, leave there…;.; And you'll leave them high and you'll leave them dry You will walk away and you will not cry ;.;Leave there, Johnny, leave there…;.; Oh, leave there, Johnny, with a grin For tomorrow you will swim in gin ;.;Leave there, Johnny, leave there…;.; And now it's time to say goodbye For a new workplace's a-drawing nigh ;.;Leave there, Johnny, leave there…;.;
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Sep 11, 2015 12:07
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less than three posted:Those reviews. Unless I'm missing something the 1 star reviews are all people using LinkStations - a consumer device - for professional usage, when they should be using Terrastations. Also - larchesandrew, that new NAS your boss bought, is that one of the seagate drives with the hard-coded backdoor? (telnet service running with the user/pass root/root hardcoded)
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Sep 11, 2015 12:45
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Glad I found this thread was with a company for 4 years but got sick of the lack progression and training Moved to company A, was there for 2 years nearly, recession hit and they started offloading staff got a nice redundancy package and walked away. This was where my life went slightly into free fall, joined company B who were/are a massive world wide tech firm, they wanted to hire an infrastructure specialist for their team, trouble is the company is multi layered and has an entire infrastructure team meaning I had nothing to do, 3 months into my 6 month probation I get adult mumps (who the gently caress even gets that) totally koed for 3 weeks (I worked an entire week of it under a miss diagnosis), anyway long and the short of it the 6 months comes up and I get told im not being taken on full time, between the sickness and the abject lack of anything for me to do. Found company C, company C had an IT manager who has just "left" on them after 9 years in post he was teenager when they promoted him to IT manager had no formal qualifications and just put kit in that he wanted without any rhyme or reason (spent £10k on appassure backup he couldn't configure and a year later spent another £3k on a unitrends solution he couldn't configure properly.) In short I walk into a poo poo shower, the other other IT support is a guy in his first 6 months of IT support who the previous IT manager had spent a good 4 months torturing because he could, I spend 2-3 months unravelling a poo poo shower while keeping the plates spinning, fixing the wireless, fixing the backup, making the cluster server actually _work_ and other assorted things, all while trying to teach a guy how to IT( had never opened cmd prompt before), despite all this and unrelenting pressure from an IT boss who hasnt got a single clue about IT I manage to get employee of the month twice in my first 6 months. It had become quite awkward with the CEO commentating on what a good "hire" my boss had made and heads of departments singling me out for the great job I had done (just silly poo poo like giving the MAC users who were having to put 14 hour days in remote access so they could work from home). Things are I think going as well as they can, but in the last 2-3 weeks before my 6 month probation is up my boss keeps on layering the pressure, suddenly I have a pipeline of 40 or so projects that need to be done and planned for the next 4 years (while supporting 250 + heavy users across multiple sites), we get hit by cryptolocker twice and in the space of a month I had gone from the golden child in my bosses eyes to public enemy number 1, though she never let me know to my face of course. I get pulled in 2 weeks after my 6 month probation ended and told im not being made permanent then offered a big payoff to walk out of the building that day (in the UK you have no rights so giving me multiple months worth of salary to walk away was the only option). I leave and am left feeling a bit mystified about life and what happened, this is reinforced by seeing some of the people outside of work after telling me how shocking it was they let me go and how many of them were really upset at it, including other managers from other departments ringing me etc. I put that to one side and decide its time for a move, two utterly poo poo experiences in a year (on the back of a redundancy). I find a job across country (where I am from originally and all myself and my wife's family live) , start the job and day two realise I have made a huge mistake my "boss" is guy totally out of his depth trying desperately to hang onto a job he shouldn't have and I was being primed to come in and take over from him, 2 months into my time at this utter shitshower of an organisation he realises what im there for and takes steps to oust me on the back of a bed of bullshit and lies, HR being HR and he being a permanent employee side with him leaving me, across country and jobless, I could write about 20 stories about my boss who was actually a real life David Brent but honestly I despise him so much I don't want to think about him. I am now 2 months into a new job, nice company, decent people and im making a difference and being given time to get "into" it however I am currently like a battered housewife every time I get called into a meeting or HR want to see me or the MD I am convinced I'm getting fired, all I want at this point is a bit of stability.
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Sep 11, 2015 12:51
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ookiimarukochan posted:Unless I'm missing something the 1 star reviews are all people using LinkStations - a consumer device - for professional usage, when they should be using Terrastations. We use linkstations AND terrastations and I've had the same issues with both of them. Once a drive fails, it's next to impossible to add a new one since the goddamn things seem to store the OS on the drives themselves. Also, any attempt to reflash or update the firmware 100% of the time corrupted the whole device into an actual brick. They're just loving terrible devices. The seagates he bought are so consumer grade I doubt they even have telnet running, but if they do, it's pretty much guaranteed they're the least secure devices available. That's all he buys.
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Sep 11, 2015 12:55
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larchesdanrew posted:We use linkstations AND terrastations and I've had the same issues with both of them. Once a drive fails, it's next to impossible to add a new one since the goddamn things seem to store the OS on the drives themselves. Also, any attempt to reflash or update the firmware 100% of the time corrupted the whole device into an actual brick. Not that you should care anymore by this point, but are there any steps that could be taken to revoke his corporate purchasing power? Surely he's gotta have a company card, which could be reported as lost or stolen, or he's on some sort of official contact list for your company with the vendors he's buying from, which he could be taken off of, correct?
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Sep 11, 2015 13:03
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It sounds like he basically runs the entire company by way of being henchman of the president or whatever. His access to anything will not be revoked. No, there's only one thing to do. For the Watch.
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Sep 11, 2015 14:01
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Crowley posted:Because ISIS isn't exactly cheap.. I guess. My old place of work uses ISIS and pays out the rear end for it. poo poo no it's not, but a broadcast facility should be up to broadcast standards, and my mind boggles at the idea of a news station that isn't on Avid shared storage and using LTO for backup.
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Sep 11, 2015 14:43
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less than three posted:I had never even heard of Buffalo until larchesdanrew, but holy hell. Yeah, I used to work with a lot of Uniden radio equipment. Had no issues with them, and when I was look at a NAS, saw their Buffalo brand....hmmm this should go as smoothly as everything I've done with Uniden (essentially 2-way radio programming). Nope. My previous post on 'chinese versions' was my experience from being given a 2 drive NAS for free from the rep to test out. I think my e-waste room has some shards of the case from when I threw it at the wall.
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Sep 11, 2015 14:47
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less than three posted:I had never even heard of Buffalo until larchesdanrew, but holy hell. Sad part is he could easily get a QNAP that's way more reliable for about the same price and undoubtedly get better warranty support. My work uses QNAP devices for our own and most client backup solutions and they've been fantastic. Now if I could only smack the sales idiot that quoted a bare desktop drive for a QNAP with a failed drive for a client, instead of a NAS drive, and ended up delaying the swap....
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Sep 11, 2015 16:40
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pioneermax posted:I could write about 20 stories about my boss who was actually a real life David Brent but honestly I despise him so much I don't want to think about him. Story time!
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Sep 11, 2015 16:51
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It sounds to me like larches needs to make himself an etherkiller for all the loving Buffalos before he leaves for good.
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Sep 11, 2015 17:27
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Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo
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Sep 11, 2015 17:30
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I'm a little late to the Synology chat but we went through a selection process and they won out for our ~36TB telescope data archive. It's got all of the features of an enterprise NAS but without the extreme price tag, and you can use whatever disks you want unlike offerings from Dell or HP. It supports pretty much every important protocol (SMB, NFS, FTP) and integrated easily with our active directory for file permissions. The software (Synology in-house called Diskstation) is actually pretty nice, and I liked how easy setting up disk failure notifications was. Also it runs a nice disk/filesystem health check and emails you the report every month for peace of mind. We even have it archiving to another one (and the replication supports rate limiting woohoo) daily as a backup in another facility. For around 5k you can have the enclosure + 12x4TB disks. As a nonprofit we are very concerned with cost so we went with trying to keep a low cost and it bought us a lot of storage!
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Sep 11, 2015 18:01
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Yeah then you have a drive failure and you replace one and during rebuild another one fails and you lose all your data.
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Sep 11, 2015 18:12
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Segmentation Fault posted:Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo You even got the case correct! 
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Sep 11, 2015 18:22
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Lightning Jim is an rear end in a top hat. Stop educating my supervisor on these phrases. I'll have to buy him an account at this rate.
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