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Can we get the unalienable right enshrined into the Charter of Human Rights that no person should be required to deal with printers in any form, for any reason?
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Oct 1, 2015 06:45
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oTHi posted:Can we get the unalienable right enshrined into the Charter of Human Rights that no person should be required to deal with printers in any form, for any reason? Amen
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Oct 1, 2015 07:30
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We rolled out three new printers today at work  It was 15 minutes before a designer complained they weren't consulted over the printer names, and by the end of the day there was a rumour that one of them had started a petition to get us to run a naming competition for them. I'd requested tomorrow off several weeks ago because I'm going to Australia for the weekend, but when I get back on Monday there will be another seven new printers in three other office locations and I'll be in charge of technical support for all of them. 
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Oct 1, 2015 07:31
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larchesdanrew posted:These are all good ideas. Thanks for the ideas. I'm pretty confident about tomorrow, except the fact that I'll be working next to rapey anchor the whole time. I also like to use process monitor for problems like this. It's very verbose but I'd usually filter on anything that didn't return a successful status code.
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Oct 1, 2015 07:32
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A ticket came in from my manager... thing is broken, please fix it ASAP coworker made this, better let him do it coworker is busy fulltime on other thing with a hard deadline, he can't. you gotta do it. plus, now you'll know how it works!  I don't even know where the code for thing is, let alone understand it, find the bug, or fix it.This coworker never documents *anything*. And this is apparently taking precedence over the really really important project I was already assigned to. 
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Oct 1, 2015 08:26
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Merijn posted:A ticket came in from my manager... orrrrrrrrrrrrrrrrrrrrr you could just figure it the gently caress out and fix it??? "I don't know where" is generally code for "wahhhhhhhhhhhhhh i'm literally a babbeh"
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Oct 1, 2015 09:03
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I'm da manager in the op
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Oct 1, 2015 09:05
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FireSight posted:English as a second language person who was tricked/mistaken into thinking that "gently caress you" meant "thank you" and they never managed to be corrected. A friend returned from a business trip to France and only found out when got back that he'd got Merde and Merci mixed up - He had thought all the strange reactions he'd got there was just the French being French.
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Oct 1, 2015 09:17
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Baconroll posted:A friend returned from a business trip to France and only found out when got back that he'd got Merde and Merci mixed up - He had thought all the strange reactions he'd got there was just the French being French. Completely off topic, but my wife was raised bilingual, Spanish/English, though she hadn't really had the chance to speak much Spanish since leaving high school. For our honeymoon, we went to Mexico, and she was all excited to speak the language of the locals and all that. So we get to the airport in Cancun, and we're going through customs, and the guy is checking our bags and he and my wife are making small talk in Spanish, and I'm just standing there, smiling and nodding because I don't understand a word of it. Halfway through the conversation, my wife says something, and the guy shoots me this weird look like he just saw me grow a 2nd head. I, of course, just smile and shrug while I internally sweat bullets, but he goes back to what he was doing. He finishes looking at our stuff and we go on our way. I asked my wife what the hell that was all about and she just sheepishly looked at her feet and said "Yeah.... so I might have accidentally called you my wife back there...  "
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Oct 1, 2015 13:02
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mindphlux posted:orrrrrrrrrrrrrrrrrrrrr you could just figure it the gently caress out and fix it??? "I don't know where" is generally code for "wahhhhhhhhhhhhhh i'm literally a babbeh" " This coworker never documents *anything*" If it's software you've never written, it's not a simple matter of just glancing at code. And lack of documentation makes that far worse. But please, don't let that stop you from being a judgmental rear end.
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Oct 1, 2015 13:47
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Raerlynn posted:" This coworker never documents *anything*" mindphlux posted:I'm da manager in the op It's pretty obvious he's joking.
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Oct 1, 2015 13:55
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Merijn posted:A ticket came in from my manager... Remark out the first 20 lines of the code, upload to production and ask if that fixed it. Each time he keeps telling you to fix it, break it more and more and more. Bonus points if you act super cheerful and optimistic while doing it.
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Oct 1, 2015 14:17
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Merijn posted:A ticket came in from my manager... Looks like you get to take a couple hours and debug some stuff! It's code, it documents itself. mindphlux posted:orrrrrrrrrrrrrrrrrrrrr you could just figure it the gently caress out and fix it??? "I don't know where" is generally code for "wahhhhhhhhhhhhhh i'm literally a babbeh"
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Oct 1, 2015 14:42
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KaneTW posted:It's pretty obvious he's joking. Doh! My bad. See my Buffalo NAS filled up and then... Ah gently caress it - sorry dude.
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Oct 1, 2015 14:45
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Raerlynn posted:Doh! My bad. See my Buffalo NAS filled up and then... You leave my babies out of this
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Oct 1, 2015 14:52
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larchesdanrew posted:You leave my babies out of this Larch, The fact that you still have energy to make self effacing jokes that are actually funny amazes me. Your posts are the kid trapped in a cellar full of poo poo happily digging around saying, "with all this poo poo there's gotta be a pony in here somewhere." You need to  because you deserve it. You have wings. You need to fly.
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Oct 1, 2015 15:46
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That's beautiful, man.
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Oct 1, 2015 15:49
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Agrikk posted:Larch,
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Oct 1, 2015 16:10
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vibur posted:I would play a rejiggered Binding of Isaac with Larch as Isaac and CE as Mom. You wouldn't have to change too many assets to make it accurate
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Oct 1, 2015 16:14
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Triple drive failure in one of the Nexsan arrays. Maybe the client shouldn't have just yanked the power to turn it off 
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Oct 1, 2015 16:27
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I contacted ENPS support and they immediately said, "Oh, that's weird, it's probably a problem with the printer. Welp, see you later!"
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Oct 1, 2015 16:32
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We're in the middle of a big deployment. Users were sent an email from the ticketing system asking about their requirements and confirming availablility on their scheduled deployment day. Only ~70% of the people responded to that email. I've been following up with those who didn't respond, and most of them replied with something similar to this gem I got today:quote:Fyi it wasn’t apparent in the original email that a response was required? I have cleaned up my computer and been expecting the analyst to contact me? They were sent an email ahead of the ticking system's email warning them about it, explaining that they will need to respond and why; including a red, centered, 20 point font warning at the beginning of the email that they will need to respond if we are to deploy their new PC on time. The title of the ticketing system's email was "Response required", and the body of that message requested that they reply at several points. I know I shouldn't be surprised, but still. 
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Oct 1, 2015 16:48
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You need to put all that text into a pretty picture. People can't read words unless they're pictures and really big, I've noticed that.
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Oct 1, 2015 17:00
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Gothmog1065 posted:People can't read words. Fixed it for you.
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Oct 1, 2015 17:13
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I got a ticket the other day. We have contractors who only have access to a terminal server. They recently got some new hires there so they're doing training. We* use uPerform for training documents and simulations and whatnot. So the ticket came in saying they need audio on the terminal server for this training stuff. I talk to my boss about it, he says "nope, no sound card on there, can't do it". I look into it some more and find stuff on Remote Audio and that it will work for us. I set it up, audio now works, close the ticket. Next day, another ticket comes in. It's still not working! I say to make sure they log off of the terminal server and the log back on and try again. Then I think about it for a little more and ask the person who sent in the ticket for a link to an example. No sound (on my computer where I tested). I start looking at others, no sound. No sound in any of them. I message her back, "I don't think any of them have sound." She gets back to me, "Oh, I talked to the trainer. None of them have sound. Thanks" 
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Oct 1, 2015 17:13
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Agrikk posted:Something else to try if the program is an older program or something equally kludgy is to try redirecting the network printer to an LPT port. I have never truly found something that properly conveys "gently caress printers". But this. This work around right loving here. This is why. It's either incredibly shoddy code that somebody was too lazy to QA or it's actually just the loving printer. GAH.
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Oct 1, 2015 17:14
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I've been on the phone with support for two hours. The tech asked me "where do you go to see the installed printers?"
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Oct 1, 2015 18:28
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larchesdanrew posted:I've been on the phone with support for two hours. Like, within the program that he's supposedly supporting?
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Oct 1, 2015 18:35
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Japanese Dating Sim posted:Like, within the program that he's supposedly supporting? Like, in XP
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Oct 1, 2015 18:38
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larchesdanrew posted:Like, in XP to be fair if he's a newer tech he might as well be asking how to free conventional memory by moving TSRs around.
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Oct 1, 2015 18:44
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Pshaw! QMM handles that.
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Oct 1, 2015 18:48
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larchesdanrew posted:I've been on the phone with support for two hours. To give him the benefit of doubt, maybe he wanted you to confirm that you're looking at the correct list of printers.
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Oct 1, 2015 18:49
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nielsm posted:To give him the benefit of doubt, maybe he wanted you to confirm that you're looking at the correct list of printers. "Something I noticed is that it says '[printer] on N-E zero zero', whatever that means, but on the other computer it says '[printer] on N-E zero one.'" He eventually gave up and said that it was probably a problem with the printer. I ended up solving the issue on my own after he hung up, so 
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Oct 1, 2015 19:01
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larchesdanrew posted:I ended up solving the issue on my own after he hung up, so Well? Edit: Is this the same problem we'd been discussing earlier?
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Oct 1, 2015 19:32
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nielsm posted:To give him the benefit of doubt, maybe he wanted you to confirm that you're looking at the correct list of printers. So... what was wrong? Don't leave us hanging, man!
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Oct 1, 2015 19:33
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I'm on the edge of my rolling lumbar supporting seat here, man!
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Oct 1, 2015 19:36
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I have a Konica Minolta Bizhub 25 sitting in a designer's office. She wants me to remove a couple of old user emails form the user list in the printer. Easy enough. Go on the printer, hit delete, cannot delete data. OK that's weird. Log into the web interface, find the address book, remove user from it, does gently caress all and removes nothing. Uhhh...? Look online for solution. Find you cannot remove an entry from the address book if it is part of the favorites. Look up how to remove things from favorites list. Only documentation is for printers that aren't this one. Finally find old PDF for this printer. Doesn't say anything about removing from the address book or favorites list. FFS I just want to start my lunch 45mins late. Can you PLEASE piss off with this until I get back. "No, it's annoying that the names are there when I never use them"  edit: I went for lunch anyways. You'll find I work much better when not hungry as poo poo. ChubbyThePhat fucked around with this message at 19:49 on Oct 1, 2015 |
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Oct 1, 2015 19:46
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Dr. Arbitrary posted:Well? Yeah, same issue. I ended up removing the program and manually scouring the registry and file system for any vestiges. Then I just copied the loving driver store from a working machine. I'm still not sure what was the cause, but that seemed to fix it Exciting, I know. A Frosty Witch fucked around with this message at 20:51 on Oct 1, 2015 |
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Oct 1, 2015 20:13
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Dick Trauma posted:Pshaw! QMM handles that. Ahem, QEMM. Piker.
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Oct 1, 2015 20:21
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larchesdanrew posted:Yeah, same issue. I ended up removing the program and manually scouring the registry and file system for any vestiges. Then I just copied the loving driver store from a working machine. And the world was just a little bit better.
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Oct 1, 2015 21:16
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