|
User can't open PDF attachment from an email... Adobe Reader and Chrome's built-in PDF reader both fail reading it. Other PDF files work fine on the machine. It's a small file, so I try opening it in Notepad just to see what it looks like. Turns out the entire file is Base64 encoded? No visible PDF prelude or anything, but running it through a Base64 decoder gives a full valid PDF. Any ideas what can cause that? User says someone forwarded the mail from an iPhone at some point.
|
#
?
Oct 26, 2015 11:05
|
|
|
|
| # ? May 23, 2024 06:49 |
|
|
uh.. a virus? Nah, it probably got base64 encoded twice.
|
|
#
?
Oct 26, 2015 12:46
|
|
|
It wasn't too bad - it was actually quite nice outside despite the gloomy-looking weather. Think it was in the mid-60's or so. Not shown is the other window beside it, which was open. Plus, it was a triple-pane insert, and only 2 of the three panes were broken. Maintenance responded in an hour with a replacement insert and was in and out in about 15 minutes total.
|
|
#
?
Oct 26, 2015 12:58
|
|
|
Subject: Screenshots of To: Senior IT Engineer (me) CC: Senior Software Architect, Senior Management Body: <screenshot of UAC credentials prompt> This doesnt work. The permissions I need are not granted. This is stopping me from getting work done. About 20min later (all on Sunday while I was travelling) Subject: RE: Screenshots of From: Senior Software Architect To: Senior IT Engineer (me) Body: We need to find a permanent solution so this doesnt continue to happen. Please get this resolved immediately. This is unacceptable. Hey cool. So uh. Have you tried typing your username and password in? My final comments on the incident when it was marked resolved: "Confirmed resolved by typing in username and password when prompted. 
|
|
#
?
Oct 26, 2015 14:24
|
|
|
Remote Hands request posted:I was down to Portland yesterday because we had an issue with a drive/controller. I am hoping you can help as I'm 4 hours away.
|
|
#
?
Oct 26, 2015 14:31
|
|
|
quote:First of all these are not students… these are adults and they paid good money to take a course From an instructor who teaches evening courses here at the college, and has students are having trouble logging in. The students who were having trouble logging had expired passwords and couldn't figure out how to enter a new valid password when prompted. We give an emergency generic account to instructors who have evening classes, since there's no IT staff on after 5pm, but this instructor keeps spelling the generic accounts username incorrectly. it's Classname_1, he keeps entering Classname_01 no matter how many times he's corrected on this.
|
|
#
?
Oct 26, 2015 15:06
|
|
|
"Enjoy the drive."
|
|
#
?
Oct 26, 2015 15:36
|
|
|
Oh my god I hope the answer was "Hell no!" I am sure it was not 
|
|
#
?
Oct 26, 2015 16:25
|
|
|
Hungry Computer posted:From an instructor who teaches evening courses here at the college, and has students are having trouble logging in. The students who were having trouble logging had expired passwords and couldn't figure out how to enter a new valid password when prompted. We give an emergency generic account to instructors who have evening classes, since there's no IT staff on after 5pm, but this instructor keeps spelling the generic accounts username incorrectly. it's Classname_1, he keeps entering Classname_01 no matter how many times he's corrected on this. Hahahaha. Tell me he's teaching computer skills, that would make this perfect.
|
|
#
?
Oct 26, 2015 16:26
|
|
|
flosofl posted:Hahahaha. Tell me he's teaching computer skills, that would make this perfect. Close, it's an introductory AutoCAD course.
|
|
#
?
Oct 26, 2015 16:30
|
|
|
kensei posted:Oh my god I hope the answer was "Hell no!"
|
|
#
?
Oct 26, 2015 18:43
|
|
|
Hungry Computer posted:From an instructor who teaches evening courses here at the college, and has students are having trouble logging in. The students who were having trouble logging had expired passwords and couldn't figure out how to enter a new valid password when prompted. We give an emergency generic account to instructors who have evening classes, since there's no IT staff on after 5pm, but this instructor keeps spelling the generic accounts username incorrectly. it's Classname_1, he keeps entering Classname_01 no matter how many times he's corrected on this.
|
|
#
?
Oct 26, 2015 20:20
|
|
|
Knormal posted:Tell him that since everything is so low-security he should just give his username and password out for the class to use. This is a better response than I have been able to come up with in the last hour.
|
|
#
?
Oct 26, 2015 20:34
|
|
|
A ticket from a user came in saying their MacBook Pro's keyboard is not working anymore and they are not sure why. Go to their office, user mentions they had used a can of air, before the issue happened, to clean out their keyboard because it looked dirty. I ask to see the can of air since they didn't come to the IT area to grab one of the many we have. User goes into desk drawer and retrieves a nice deep blue and yellow canister.  User is now getting a new laptop.
|
|
#
?
Oct 26, 2015 20:35
|
|
|
Alighieri posted:A ticket from a user came in saying their MacBook Pro's keyboard is not working anymore and they are not sure why. Go to their office, user mentions they had used a can of air, before the issue happened, to clean out their keyboard because it looked dirty. I ask to see the can of air since they didn't come to the IT area to grab one of the many we have. Yeah, but that MBP is going to smell amazing!
|
|
#
?
Oct 26, 2015 20:42
|
|
|
100% chance that guy just wanted this year's Mac.
|
|
#
?
Oct 26, 2015 20:43
|
|
|
Bigass Moth posted:100% chance that guy just wanted this year's Mac.
|
|
#
?
Oct 26, 2015 20:56
|
|
|
Silly user, MacBooks don't have mechanical keyboards!
|
|
#
?
Oct 26, 2015 20:57
|
|
|
Knormal posted:Tell him that since everything is so low-security he should just give his username and password out for the class to use. Guess what he admitted to in a later email: quote:The first class I had in my hand a piece of paper containing all 8 adults sign on and password… He was called in for a meeting about this today, which is the first time I've ever seen action taken against someone for security breaches. Well, this quickly anyhow. Probably because we just failed our security audit for the 4th year running. For some reason I can't stop laughing at his insistence on referring to students as adults. This is a college, most of the students are adults.
|
|
#
?
Oct 26, 2015 21:00
|
|
|
I read that email probably 5 times over before I think I understand what they said. I can see why they don't understand the security implications here.
|
|
#
?
Oct 26, 2015 21:02
|
|
|
Spam Trap posted:ATTN:
|
|
#
?
Oct 26, 2015 21:05
|
|
|
Sonnet xMac Mini Servers are great. You shove a Mac Mini in there and you have PCI expansion in a nice 1U form factor. Their lovely rails are another story. My hands are covered in grease and I still haven't gotten the drat things to play nice. Fuckers like to jam up, there are no instructions and they decided to put screws for every variation in the package.
|
|
#
?
Oct 26, 2015 21:05
|
|
|
Alighieri posted:to clean out their keyboard because it looked dirty. gently caress yeah smells like...
|
|
#
?
Oct 26, 2015 21:11
|
|
|
ChubbyThePhat posted:I read that email probably 5 times over before I think I understand what they said. I can see why they don't understand the security implications here. I like how he realized there might be security issues with giving his credentials out to people, but has trouble understanding why him having other's credentials might be a problem. Also I'm fairly certain giving him access to student accounts is illegal under FOIPPA (Freedom of Information and Protection of Privacy Act  )
|
|
#
?
Oct 26, 2015 21:15
|
|
|
Hungry Computer posted:I like how he realized there might be security issues with giving his credentials out to people, but has trouble understanding why him having other's credentials might be a problem. Also I'm fairly certain giving him access to student accounts is illegal under FOIPPA (Freedom of Information and Protection of Privacy Act You are correct. It is.  Canada goon buddy
|
|
#
?
Oct 26, 2015 21:41
|
|
|
quote:Can you log onto Steves computer? He's having issues with it. He rebooted it and now it's just spinning...?? "I'll try to remote in, but I might get really dizzy. Could you have him try holding the tower still first?"
|
|
#
?
Oct 26, 2015 22:34
|
|
|
MiniFoo posted:"I'll try to remote in, but I might get really dizzy. Could you have him try holding the tower still first?" Sometimes I was pronouns cost actual money to use, like vowels on Wheel of Fortune. Supervisor does this constantly. He just walks in and launches into stories without a proper noun in sight and gets annoyed when you ask who or what the gently caress he's actually talking about.
|
|
#
?
Oct 26, 2015 23:15
|
|
|
larchesdanrew posted:Sometimes I was pronouns cost actual money to use, like vowels on Wheel of Fortune. Supervisor does this constantly. He just walks in and launches into stories without a proper noun in sight and gets annoyed when you ask who or what the gently caress he's actually talking about. My wife does this, it's infuriating.
|
|
#
?
Oct 26, 2015 23:41
|
|
|
Gerdalti posted:My wife does this, it's infuriating. So does my and it's really annoying.
|
|
#
?
Oct 26, 2015 23:47
|
|
|
I hate it when that happens. It's worse when she won't tell him what it is.
|
|
#
?
Oct 26, 2015 23:55
|
|
|
larchesdanrew posted:Sometimes I was pronouns cost actual money to use Is there an OSHA limit to your daily CE exposure? Because you're over it.
|
|
#
?
Oct 27, 2015 00:00
|
|
|
ICO.
|
|
#
?
Oct 27, 2015 00:04
|
|
|
Has anyone really been far as decided to use even go want to do look more like? You've got to be kidding me. I've been further even more decided to use even go need to do look more as anyone can. Can you really be far even as decided half as much to use go wish for that?
|
|
#
?
Oct 27, 2015 00:24
|
|
|
Shaka, when the words fell
|
|
#
?
Oct 27, 2015 01:00
|
|
|
Buffalo! It's Hard Drives Full!
|
|
#
?
Oct 27, 2015 01:05
|
|
|
18 Character Limit posted:Is there an OSHA limit to your daily CE exposure? Because you're over it. Autocorrect  I actually took the day off. My kid came down with croup at about one this morning and I've been up with him since. So mostly exhaustion, but also autocorrect.
|
|
#
?
Oct 27, 2015 01:05
|
|
|
Creepy reporter, his antenna transmitting.
|
|
#
?
Oct 27, 2015 02:47
|
|
|
blackswordca, his audit log entrapped
|
|
#
?
Oct 27, 2015 02:58
|
|
|
Dr. Arbitrary posted:blackswordca, his audit log entrapped midelne, his boss run over
|
|
#
?
Oct 27, 2015 03:35
|
|
|
|
| # ? May 23, 2024 06:49 |
|
|
Potato Alley posted:midelne, his boss run over dicktrauma, the office manager screaming
|
|
#
?
Oct 27, 2015 03:41
|
|