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evobatman
Jul 30, 2006

it means nothing, but says everything!
Pillbug
Todays assorted idiocy:

-Some reimaged computers were requested in March, and never picked up. "Are they ready to be picked up now?" says the email that came in today in reply to the one I sent 7 months ago.

-"When we move the IT stuff on the desks to the new building we will move half of the screens ourselves and set up one screen on each desk, then a moving company will move the other half of the screens and we will set them up later." WHY?? What possible advantage do you get from doubling our labor needed for each desk? Why don't either we, or the movers, move all of them at once and set up two on each desk right away?

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Crowley
Mar 13, 2003

evobatman posted:

-"When we move the IT stuff on the desks to the new building we will move half of the screens ourselves and set up one screen on each desk, then a moving company will move the other half of the screens and we will set them up later." WHY?? What possible advantage do you get from doubling our labor needed for each desk? Why don't either we, or the movers, move all of them at once and set up two on each desk right away?

Because in the not-too-distant past your company was making GBS threads out money. Those times have changed, and you should earn yourself a gold star by pointing out the idiocy to someone with the clout to get that procedure changed.

evobatman
Jul 30, 2006

it means nothing, but says everything!
Pillbug

Crowley posted:

Because in the not-too-distant past your company was making GBS threads out money. Those times have changed, and you should earn yourself a gold star by pointing out the idiocy to someone with the clout to get that procedure changed.

I'm just waiting for the letter telling me that I've been downsized, so that my lawyer can start kicking some rear end. Right now procedures and gold stars are VERY far down on my list on priorities.

HobbitGrease
Jul 24, 2001

Young Orc
Just got done with an intersite Reply All storm. A person with server admin ability at our remote site was able to tear away from a meeting to make a rule that nixed further replies, but everyone at our site got:

- 37 Reply All messages
- 14 messages that consisted of 'Stop replying to all'
- 0 messages consisting of simply 'Unsubscribe'

EDIT: Whelp, looks like there are over 90000 recipients on the e-mail and the global rule isn't working.

HobbitGrease fucked around with this message at 18:21 on Nov 19, 2015

MC Fruit Stripe
Nov 26, 2002

around and around we go
I am genuinely unsure why companies don't fire people who reply all to those emails. File it under fraud waste and abuse, or file it under you're too stupid to work here.

Wrath of the Bitch King
May 11, 2005

Research confirms that black is a color like silver is a color, and that beyond black is clarity.
Because then you wouldn't have any C-levels.

Mogomra
Nov 5, 2005

simply having a wonderful time
Sweet Jesus. Sorry for continuing to rant.

The whole issue with the new DB was that the people who set it up have no idea how services work in Ubuntu*...

:downs:: "Well I'm updating the config file, Mogomra. It's just not working."
:shepface:: "Did you restart the service? When I look at its status it says stopped/waiting."
:downs:: "I can see it's running in top, I don't know."

I look at top, and they're running the database manually with all the config as command line options. But also expecting that updating the config file that they weren't using should somehow change the way the DB currently was running.

Not to mention the config file was was incorrectly formatted, so even if they did use it, the process would error out before the DB started.

Now that I've fixed all that, it's still somehow my problem to update everything that touches the DB. These random connection failures are clearly an issue with my code and not an issue with the new DB server's config.

* Or on any kind of server in general.

the spyder
Feb 18, 2011
Budget rant:

I submitted a budget last week that covered my sites. I spoke with our PM's, local site leads, and staff regarding 2016 projects. I then had one of my coworkers update our 2015 metrics and create a 2016 forecast. Great. Everything matched up and everyone agreed on the numbers. We will need to essentially triple our storage, compute, and supporting systems to meet project goals in 2016. There are 80 new hires, which means additional floor space, workstations and software. We also planned to replace our main sites VM environment, add back end storage, and backup solution for business critical infrastructure.

Today I get a CC'd on a email with a "first draft" budget being submitted to our directors. Out of my original request, I've been allocated 1/14th what I asked for. instead I've been assigned a handful of servers and 1/2 the storage I requested. No VM environment, no backups. One of our sister sites is being allocated 5x that, despite us being told they are no longer investing in "unprofitable" sites. Our office made up a 25% gap in earnings from other offices and we're being given jack poo poo with the expectation to pull it all off again next year. I want to tear into my director, but it won't do me any good. I am really, really regretting not taking the other offer I had. While I get to sit here and twiddle my thumbs, my buddy there is building a new DC and expanding their HPC and HPS environments.

/rant

Time to find a good bottle of scotch.

devmd01
Mar 7, 2006

Elektronik
Supersonik
So over the last couple of weeks we've been taking over another company's infrastructure because they're closing and it's likely that their IT guy will be gone as soon as he has another position. We just need to keep things running along for the next 6 months until they close the doors. We established network connectivity with a site to site vpn, I turned up some DCs here for DNS/DHCP/AD, then drove up a week ago and ripped out all their servers/SAN and brought them back here to rack in our datacenter. Max downtime for everything was 8 hours, 5 of that travel time. About as perfectly executed of a project plan as could be.

Last weekend I P2Ved everything that was feasible into our vmware cluster because their hardware is old and out of warranty G6/G7 HPs, an EMC AX4i that's god knows how old, and some whitebox poo poo from another company that they acquired a year ago. At this point they are in far better shape than they've ever been in their existence with regards to high availablity, recoverability, performance, and, oh yeah, actual loving backups.

There are two servers remaining to P2V, so I sent an email asking for downtime of one of the final servers to P2V it, keeping in mind that only ONE person uses it on an occasional basis.

I get back a 3 long paragraph tirade CC'ing my boss from their IT guy "concerned that things are moving way too fast," and asking us to hold off on any further migrations. Motherfucker, do you not understand how terrible of an admin you are? YOU HAD ONE DOMAIN CONTROLLER. ONE. ONE ESXI HOST WHEN YOU WERE LICENSED FOR VSPHERE ESSENTIALS/3HOSTS AND HAD THE HARDWARE. ALL OF YOUR HARDWARE IS OUT OF WARRANTY. YOUR FILE SERVER ISCSI LUN WAS SET UP SINGLE PATH. YOUR SAN WEB INTERFACES HAD NO PASSWORD. YOU HAD TO ASK US HOW TO NAVIGATE TO THE USERS OU TO SEE ACTIVE USERS FOR FUCKS SAKE. gently caress OFF TO ANOTHER COMPANY AND gently caress UP THEIR INFRASTRUCTURE ALREADY YOU DUMB MOTHERFUCKER.

lampey
Mar 27, 2012

MC Fruit Stripe posted:

I am genuinely unsure why companies don't fire people who reply all to those emails. File it under fraud waste and abuse, or file it under you're too stupid to work here.

They should fire whoever requested the lists without restricting who could send email to it in the first place.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


lampey posted:

They should fire whoever requested the lists without restricting who could send email to it in the first place.

We did not have an "everyone" list. I was told to email "everyone" a notification by adding each person one by one to CC. Instead I made an everyone@company and only Myself, and the CEO can send to it. If someone else needs access they can make a case. gently caress off with your reply all to that group. I got a 50% response of "thank you" back to that email, I don't even want to know how many of them hit reply all and got an error about emailing "everyone"

edit:

After people found out this was possible a few other mail list requests came in, and one with a large number of recipients for general updates since they were sending to this group of people regularly. It's a stupid amount of people and the anyone can email this group (even people outside the company because they want a 3rd party to be able to email to it as well). I can't get a list of who can and cannot email it but a C level signed off on it so they can deal with the flood of poo poo. That was a month ago and it hasn't blown up yet.

I'm going to hear about "can we restrict who can send to this" next year aren't I?

pixaal fucked around with this message at 22:41 on Nov 19, 2015

The Fool
Oct 16, 2003


Our store needs a new sales person. Why is it so hard to find a body with a pulse that is capable of showing up to work on time and talking to people about computers.

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

devmd01 posted:

I get back a 3 long paragraph tirade CC'ing my boss from their IT guy "concerned that things are moving way too fast," and asking us to hold off on any further migrations.

You're getting him shitcanned as an unnecessary expense quicker than he was expecting, and he knows its coming, especially since you're just straight up outclassing him. Does he do local helldesk stuff, or is he literally useless once the infrastructure is out the door?

Proteus Jones
Feb 28, 2013



Volmarias posted:

You're getting him shitcanned as an unnecessary expense quicker than he was expecting, and he knows its coming, especially since you're just straight up outclassing him. Does he do local helldesk stuff, or is he literally useless once the infrastructure is out the door?

Sounds like he was literally useless *before* the infrastructure was out the door.

Wrath of the Bitch King
May 11, 2005

Research confirms that black is a color like silver is a color, and that beyond black is clarity.
So my sidegig working for the Lord Almighty might be ending soon. Turns out the head pastor received a "vision" from God: if they really nail the Christmas lights and presentation this year, someone will donate serious bank to the church.

This translates to spending ludicrous amounts of money on lights, decorations, and manpower to get this underway. To put it in perspective, I'm told that the monthly power bill for these lights (based on past info) is 3k or more. What this means, financially, is that the Church is running itself into the red spending money it doesn't have and everyone is just smiling and nodding waiting for this mysterious Christmas donation to appear. According to accounting they've dropped over 50k into it so far with no sign of stopping.

Chances are when it turns out God isn't into frivolous spending and ostentatious displays of grandeur they'll end up cutting personnel left and right in order to recoup the cost.

Weatherman
Jul 30, 2003

WARBLEKLONK

The Fool posted:

Our store needs a new sales person. Why is it so hard to find a body with a pulse that is capable of showing up to work on time and talking to people about computers.

Probably because you're not offering enough money?

I know, I know, I'm a dirty socialist because I think people should be compensated fairly, but the question stands.

MC Fruit Stripe
Nov 26, 2002

around and around we go

Weatherman posted:

Probably because you're not offering enough money?

I know, I know, I'm a dirty socialist because I think people should be compensated fairly, but the question stands.
You don't have to preemptively defend yourself, I think pretty much everyone here sides with the worker.

devmd01
Mar 7, 2006

Elektronik
Supersonik

flosofl posted:

Sounds like he was literally useless *before* the infrastructure was out the door.

Ding Ding! When they announced the plant closing, key personnel were given bonus packages to stay on to assist with closing and selling off assets, he was one of them. They're down to maybe 15 people on site at this point and will be down to 6 by the end of the year. Sucks for him but it's not my problem, we take orders from the north american group CEO. I'm not going to support their mickey mouse bullshit and take the risk of a catastrophic hardware failure without warranty coverage or backups.

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

Wrath of the Bitch King posted:

Chances are when it turns out God isn't into frivolous spending and ostentatious displays of grandeur they'll end up cutting personnel left and right in order to recoup the cost those callous, UNRIGHTEOUS souls who only cared for Caesar's coin will show themselves to be in the Devil's service, and the RIGHTEOUS will REMAIN and HEED GOD'S WORD.

FlapYoJacks
Feb 12, 2009
I have a coworker who will walk up to me while I am working and start talking about stuff that I have no idea about.

What's worse is he just assumes I know, and if I tell him I don't know he will try to explain the subject like I wanted to know.

Sickening
Jul 16, 2007

Black summer was the best summer.

ratbert90 posted:

I have a coworker who will walk up to me while I am working and start talking about stuff that I have no idea about.

What's worse is he just assumes I know, and if I tell him I don't know he will try to explain the subject like I wanted to know.

Beep bop boop HUMAN INTERACTION CONFUSING beep bop boop

MC Fruit Stripe
Nov 26, 2002

around and around we go
I always found that charming. I had a coworker who was in QA who would just come up to me and talk to me at length about whatever video game he was playing recently. I don't play any video games, like, at all. But I thought it was just a blast being told about his hobby, dude was making a friend and he chose me to be that friend. Love that guy.

Hey Stripe have you heard about the new mod for Fallout 4?!?!
I don't know what any of that means but, tell me more m'man!

Japanese Dating Sim
Nov 12, 2003

hehe
Lipstick Apathy

MC Fruit Stripe posted:

I always found that charming. I had a coworker who was in QA who would just come up to me and talk to me at length about whatever video game he was playing recently. I don't play any video games, like, at all. But I thought it was just a blast being told about his hobby, dude was making a friend and he chose me to be that friend. Love that guy.

Hey Stripe have you heard about the new mod for Fallout 4?!?!
I don't know what any of that means but, tell me more m'man!

I will never not picture you as Peter Gibbons.

The Fool
Oct 16, 2003


Weatherman posted:

Probably because you're not offering enough money?

I know, I know, I'm a dirty socialist because I think people should be compensated fairly, but the question stands.

How much do you think we should offer for what amounts to an entry level retail job.

HobbitGrease
Jul 24, 2001

Young Orc

MC Fruit Stripe posted:

I always found that charming. I had a coworker who was in QA who would just come up to me and talk to me at length about whatever video game he was playing recently. I don't play any video games, like, at all. But I thought it was just a blast being told about his hobby, dude was making a friend and he chose me to be that friend. Love that guy.

Hey Stripe have you heard about the new mod for Fallout 4?!?!
I don't know what any of that means but, tell me more m'man!
I don't watch football at all, but I have a generic answer ready if the conversation turns to football: "It's definitely a rebuilding year for <team X>."

MC Fruit Stripe
Nov 26, 2002

around and around we go

HobbitGrease posted:

I don't watch football at all, but I have a generic answer ready if the conversation turns to football: "It's definitely a rebuilding year for <team X>."
Just gotta get the Cubbies some middle relief.

The Lakers are going to continue struggling until they start fighting for rebounds.

The Flyers have to put bodies in front of the net.

Seriously sports platitudes are maybe the best thing in the world.

Orcs and Ostriches
Aug 26, 2010


The Great Twist

The Fool posted:

How much do you think we should offer for what amounts to an entry level retail job.

If you're not getting qualified candidates or staff, more than what you're offering.

OneTruePecos
Oct 24, 2010

The Fool posted:

How much do you think we should offer for what amounts to an entry level retail job.

Enough to attract a candidate "with a pulse that is capable of showing up to work on time and talking to people about computers"

The Fool
Oct 16, 2003


Orcs and Ostriches posted:

If you're not getting qualified candidates or staff, more than what you're offering.

Wage isn't even a part of the conversation by the time 99% of the candidates are disqualified.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.
A few months ago I discovered that almost all the network drops were labeled incorrectly. During that initial survey I cleared out three or four unnecessary switches hidden under and behind desks. Had my usual guys come in and get it all toned out and relabeled.

Today I was going from room to room to update my list of the drops in use and managed to find four more goddamn switches stashed in stupid places. Two were in conference room table pedestals ostensibly to share a PoE port for two phones, but then each switch was patched back into a standard data port. One conference room has two PCs in it, and both had stupidly long cables running to a drop in the corner instead of making use of the ports under the table. Then I realized that there was another drat switch in the corner even though there was an available port that only needed to be patched to the data switch.

I expect my boss thinks I.T. has been going great under the office manager's supervision but it's all the usual small business mistakes and jury-rigging. Little switches everywhere, inexplicable cabling, unused drops patched, drops that should be used unpatched, PCs plugged into the voice network.

"Hey we need a network printer over here. I could patch the spare drop or I could balance a 5 port switch on top of the j box under the desk."

At least I'm making a note in my inventory entries anywhere I've found a switch so in the future I'll know it's there in case someone's experiencing a network problem.

Proud Christian Mom
Dec 20, 2006
READING COMPREHENSION IS HARD
Your eternal optimism both humors and saddens me

FlapYoJacks
Feb 12, 2009

Sickening posted:

Beep bop boop HUMAN INTERACTION CONFUSING beep bop boop

Beep bop boop STOP BOTHERING ME WHEN I HAVE MY HEADPHONES ON AND I AM CODING beep bop boop

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

poo poo not pissing me off part 2: Official offer came in, right where I wanted it to be and was immediately accepted. Start date given. Happy PSoT!

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

Paladine_PSoT posted:

poo poo not pissing me off part 2: Official offer came in, right where I wanted it to be and was immediately accepted. Start date given. Happy PSoT!

:yotj:

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

I've had a bottle of wine sitting in my closet that I got at a theater performance in my freshman year of college about 10 years ago (this was from the reception of a show I stage managed, I also met my wife in that class). The show was in Southern California, but the bottle was from a little winery in the small county I was born in in Oregon. The original intent was to have it to celebrate getting my degree which sadly, never happened.

I think, after years and years of clawing and fighting and pushing myself farther that an fte job offer as the first service engineer for one of the largest big data platforms in the world counts.

Thanks Ants
May 21, 2004

#essereFerrari


:toot:

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.
Congratulations! :yotj:

GI_Clutch
Aug 22, 2000

by Fluffdaddy
Dinosaur Gum
So, last weekend I posted about getting pulled in to help the prime fake a disaster recovery test. What does this weekend hold? I'll try to keep it short.

Prime promises the customer we will upgrade production this weekend, but never told us about it until Wednesday. I tell them I'm not available which results in them crying to my PM. He tells them too bad, no one is available. It turns out that since federal dollars are involved, if it isn't done this weekend, they need to explain to the state's secretary of state, so the customer starts talking about lawyers. The prime gets desperate and offers to pay us to perform what would normally be in scope work. They escalate to our COO who agrees with us.

Then it turns out my wife needs to see the eye doctor ASAP because of a possible tear in her retina. Now I actually do have a legitimate reason to get out of it. The PM, COO, and myself get on the phone last night and it's decided that if plans can be canceled (playing video games most likely) and my wife's eye is OK, we'll do it (side note: no torn retina, but she does need to go back for more tests).

So, oh boy, I get to spend my Friday night and probably part of Saturday working. On the plus side, I'm getting $2500 of the change request to perform this weekend's work which I wouldn't be getting if it were done on another date.

Super-NintendoUser
Jan 16, 2004

COWABUNGERDER COMPADRES
Soiled Meat

Dick Trauma posted:

A few months ago I discovered that almost all the network drops were labeled incorrectly. During that initial survey I cleared out three or four unnecessary switches hidden under and behind desks. Had my usual guys come in and get it all toned out and relabeled.

Today I was going from room to room to update my list of the drops in use and managed to find four more goddamn switches stashed in stupid places. Two were in conference room table pedestals ostensibly to share a PoE port for two phones, but then each switch was patched back into a standard data port. One conference room has two PCs in it, and both had stupidly long cables running to a drop in the corner instead of making use of the ports under the table. Then I realized that there was another drat switch in the corner even though there was an available port that only needed to be patched to the data switch.

I expect my boss thinks I.T. has been going great under the office manager's supervision but it's all the usual small business mistakes and jury-rigging. Little switches everywhere, inexplicable cabling, unused drops patched, drops that should be used unpatched, PCs plugged into the voice network.

"Hey we need a network printer over here. I could patch the spare drop or I could balance a 5 port switch on top of the j box under the desk."

At least I'm making a note in my inventory entries anywhere I've found a switch so in the future I'll know it's there in case someone's experiencing a network problem.

I did the network at a Realtors office. it had about 100 agents there. it was a huge house that was converted into an office. it had plenty of runs and whatnot, but it was just full of overlapping networks. Basically everyone brought their Linksys routers and plugged them in. They also had a ton of network printers, both wireless and wired. Since there was like nine levels of overlapping NAT with like fifteen DHCP servers, it was a complete mess. A lot of the printers had the same IP on different subnets so sometimes you'd print to what you think is a known network printer and get a random printer depending on what network you were on.

It was amazing. It was like a network designed by Escher.

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Weatherman
Jul 30, 2003

WARBLEKLONK

The Fool posted:

Wage isn't even a part of the conversation by the time 99% of the candidates are disqualified.

You're disqualifying 99% of the candidates because only undesirable candidates are applying to the position because good candidates aren't applying to the position because you're not offering enough money to make it worth their while!

If there's lovely-entry-level position 1 at The Fool Inc. for 25 grand, and lovely-entry-level positions 2 through 10 at a bunch of other places for around 40 grand, and I need a lovely entry-level position, guess which one I'm not going to bother applying for?

The people who are applying are the ones who got rejected from the $40k positions. hth

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