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RyuHimora posted:Wait, what? Malware directly from the factory? Working a military contract made me so paranoid (and aware) about malware from the factory. Let's all go back to Dual-Layer DVD-Rs with 20% failure rates and 4x write speed!
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Jan 2, 2016 20:37
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Thanks Ants posted:I'm currently giving Okta an evaluation (tell me if it's poo poo please), and I can't find any mention in the documentation or on the admin console where I can change the timezone. I think it's stuck in PST at the moment and have no idea how to change it. Anyone use this product? Have you considered moving your facility to the West Coast?
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Jan 2, 2016 22:08
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West coast best cost
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Jan 2, 2016 22:18
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"We want to use Outlook for our department wide project tracking." What? No. Don't use Outlook for anything other than email. "Alright what about Sharepoint. Can we buy Sharepoint? We want to keep out todo lists somewhere." Go away.
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Jan 3, 2016 00:30
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Double post
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Jan 3, 2016 00:30
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Bob Morales posted:"We want to use Outlook for our department wide project tracking." Are you kidding? This sounds like a job for Public Folders!
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Jan 3, 2016 00:32
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Oh god the amount of people who try and use Outlook as a CRM and then go crazy when Exchange changes how something works  If you want a CRM then go and subscribe to a CRM app. Outlook isn't one.
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Jan 3, 2016 00:46
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Thanks Ants posted:Oh god the amount of people who try and use Outlook as a CRM and then go crazy when Exchange changes how something works Muh NK2 and PSTs 
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Jan 3, 2016 01:04
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Bob Morales posted:"We want to use Outlook for our department wide project tracking." Jira or Trello a million other "manage a group list" apps would work well, and aren't terribly expensive.
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Jan 3, 2016 03:44
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RyuHimora posted:Wait, what? Malware directly from the factory? http://www.wired.com/2014/10/code-published-for-unfixable-usb-attack/ Its been a concern for a little while, since so many of those USB drives come from china.
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Jan 3, 2016 05:36
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Ynglaur posted:Jira or Trello a million other "manage a group list" apps would work well, and aren't terribly expensive. They were using Trello...
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Jan 3, 2016 05:51
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Bob Morales posted:They were using Trello... If they struggle with Trello, no technology will help them. It's them. They're their own problem.
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Jan 3, 2016 05:56
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Ynglaur posted:If they struggle with Trello, no technology will help them. It's them. They're their own problem. I had a guy refuse to use Redmine because you have to click on new issue to start a new entry in a project, and it was tasks he wanted instead of issues because they weren't issues and oh god this is horrible why are you so bad at technology?
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Jan 3, 2016 06:05
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Thanks Ants posted:Oh god the amount of people who try and use Outlook as a CRM and then go crazy when Exchange changes how something works People turning Office into things its not supposed to do seems to be a time honored tradition.
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Jan 3, 2016 07:02
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CitizenKain posted:People turning Office into things its not supposed to do seems to be a time honored tradition. Turning things into things they aren't supposed to be is a time honored American tradition. Haven't you every heard of yankee ingenuity?
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Jan 3, 2016 09:38
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On Asana: "I'm no good with technology" It is not technology, it's a product. Like a microwave. You can reheat pizza without being a physicist, you can add and complete a task without being a goddamn computer scientist.
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Jan 3, 2016 10:51
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ratbert90 posted:I had a guy refuse to use Redmine because you have to click on new issue to start a new entry in a project, and it was tasks he wanted instead of issues because they weren't issues and oh god this is horrible why are you so bad at technology? I'm setting them up a Redmine site this coming week
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Jan 3, 2016 10:57
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Swink posted:On Asana: "I'm no good with technology" How do you like Asana? I'm supposed to evaluate it as a project management tool this week. Nobody bothers reading MS Project documents, so we're hoping something new and Not MS Project will be better adopted.
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Jan 3, 2016 15:38
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Ynglaur posted:How do you like Asana? I'm supposed to evaluate it as a project management tool this week. Nobody bothers reading MS Project documents, so we're hoping something new and Not MS Project will be better adopted. We've been running Asana for our 5 developer team for a few months (since whenever they changed their UI) - before that we ran Trello only. So far it's really good for our work flow, fairly straightforward to add and assign tasks. The progress view is nice, but in the whole thing seems to be geared towards projects that have a defined end. We have a continuous project that will "never" end, which I haven't found a good way to put into any of the web based tools I've tried (but at least Asana doesn't complain about it). All in all, very happy, and we're still on the free tier. I would like to have a way to add read-only users without having to pay for a full user, but all in all it works for our team (and seriously, not very expensive).
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Jan 3, 2016 16:48
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Thanks Cisco for calling at 8:30 on Sunday morning to inquire about a ticket.
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Jan 3, 2016 18:05
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The Mac OS SSL VPN app for Sonicwalls is causing a clients firewall to instantly reboot when someone attempts to use it. This is awesome.
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Jan 3, 2016 19:38
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We use asana to move an item between stages. For example, to bill a client we have a gargantuan 50 step process. So a clients bill will move through Asana 'sections' during its life and only be marked complete when the bill is paid (a million days later. ) I personally use it as a big todo list. I only really use it so I know how to support the teams that rely on it. I find the interface sluggish since the upgrade, they have said they're working on that issue.
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Jan 3, 2016 23:59
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You're out of the office. You see a ticket come in (through email) where a component of a system is not working. You can see that another team member has started working on the ticket. Do you: A) Let the other guy work on it and if he needs assistance he'll come to you B) Call/email the other guy and ask if he needs help C) Remotely log in, start restarting poo poo, never update the ticket or otherwise tell anyone else you're doing anything
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Jan 4, 2016 15:51
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Bob Morales posted:You're out of the office. You see a ticket come in (through email) where a component of a system is not working. You can see that another team member has started working on the ticket. Someone did C to you right? A is the right option in most cases, unless its a customer that is super picky and you are usually responsible for and you need it done right, then probably B, but maybe a 4th option of "email him with the common solution to the reoccurring issue". They took the ticket let them handle it enjoy your time off.
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Jan 4, 2016 16:06
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Friday our wonderful dogshit system locked up because two orders had the same PO number. You know the drill, a customer calls and places an order and they just use their name or some poo poo for the purchase order #. This has happened like 5 times before and I asked for it to be fixed 5 times before. "Well I fixed it. I had Matt add a thing where it puts 'duplicate' on the PO number. But there were two orders that said 'JOE-DUPLICATE' so that's what happened. I'm going to call up Matt and have him put the date on the PO number" Sounds great. But what happens when a customer places 2 orders in 1 day? Then it'll crash again. "Oh I know. Well..." Here's an idea you mongoloid: verify the PO number before we accept it. If it already exists, make them re-enter it on the web form. "It's a static website we can't check that" The gently caress we can't. So we can create a new PO but we can't check the existing ones? Just query the database... "Oh I know" (this is this guys line when he has no loving clue what you're talking about) You see, invoices are objects. Tell Matt just to add a validation for the PO number to make sure it's not a duplicate and it won't ever get into the database. The user will get a message that it exists already and have to re-enter it. "Oh I know" 
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Jan 4, 2016 16:13
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pixaal posted:Someone did C to you right? I let them fight about it this morning about. "SURE IS FUNNY THE PROCESS KEPT RESTARTING WITH YOUR NAME ATTACHED TO IT" Well yea I was restarting it 'YOU JUST DID THAT WITHOUT TELLING ANYONE? YOU COULDN'T SEE I TOOK THE TICKET" durr I thought it would fix it.
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Jan 4, 2016 16:15
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Bob, where exactly do you work? Is the AS400 going to retire anytime soon? I could use an easy job.
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Jan 4, 2016 16:37
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Tab8715 posted:Bob, where exactly do you work? Is the AS400 going to retire anytime soon? We are implementing NetSuite starting this month. I am going to office-space the gently caress out of that thing when we unplug it.
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Jan 4, 2016 16:40
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poo poo not pissing me off; I have a phone interview tomorrow for a Network Operator role  . A proper second-stage "this could take up to an hour" one, not the initial courtesy call. Casual day shifts and occasional on-call... by remote from home, and they've freely admitted it's largely a stable boring role so even the job listing encourages a "second skill of benefit to the organization" because it gets quiet sometimes.
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Jan 4, 2016 16:54
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Tab8715 posted:Bob, where exactly do you work? Is the AS400 going to retire anytime soon? Nordstrom still has em!
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Jan 4, 2016 16:56
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Wrath of the Bitch King posted:Are you kidding? This sounds like a job for Public Folders! Do it in Filemaker!
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Jan 4, 2016 17:43
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SIR FAT JONY IVES posted:Do it in Filemaker! They use that for PLM right now. It's a huge mess. (product lifecycle management) You should see their giant Excel spreadsheets they use for work instructions. They are like 150MB each full of photos and poo poo.
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Jan 4, 2016 17:48
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My old company used shared mailboxes to store all the information for building contracts. This included all the finance documents, all the construction documents, all the asbuilts. They were shocked when I had to rebuild their OST on a monthly basis because they'd have 10 shared mailboxes sitting at multiple gigs connected to their outlook. Jesus christ, this is why we have sharepoint. Most of the other departments used it just fine but for some reason the contracts group and the property management teams were just trash.
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Jan 4, 2016 18:00
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CitizenKain posted:Thanks Cisco for calling at 8:30 on Sunday morning to inquire about a ticket. I've had AT&T and XO Communications call before 8am. AT&T was a tech checking on a ticket who simply didn't care about the timezone on the ticket. It was just the once. XO did that a lot, the internal system their CIO won some IT innovation award for wouldn't let them change timezones, and they had me listed as being in Eastern. I fixed their wagon, I called that CIO's assistant and raised a stink. That took care of it in a hurry.
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Jan 4, 2016 18:02
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Tigntink posted:Nordstrom still has em! A ton of places do. If you buy something at costco.com and return in at the warehouse they have to look up the item on their local terminal, write down the SKU on a post-it, and then enter it manually on the store POS system. There's no communication between the two at all as I understand it.
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Jan 4, 2016 18:05
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Ynglaur posted:How do you like Asana? I'm supposed to evaluate it as a project management tool this week. Nobody bothers reading MS Project documents, so we're hoping something new and Not MS Project will be better adopted. We use Asana here and its awesome. Check it out. It's cancelled four weekly meetings by allowing people to see whats up.
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Jan 4, 2016 18:16
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Tab8715 posted:Bob, where exactly do you work? Is the AS400 going to retire anytime soon? I wish. I could work on something new and exciting. AS/400 is still surprisingly popular in the UK. I love my job but I am sick of RPG.
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Jan 4, 2016 18:20
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SIR FAT JONY IVES posted:Do it in Filemaker! I almost made a meme for this, with Pappy from starfox saying this. Too bad i'm too lazy and have too much post-vacation poo poo to do.
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Jan 4, 2016 18:25
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wanda posted:I wish. I could work on something new and exciting. AS/400 is still surprisingly popular in the UK. With Zend you can do it all in PHP!
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Jan 4, 2016 18:41
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Things not pissing me off. I logged in today and found that I have another five days of pto added to my balance. I thought it was after five years, but it's after four apparently.
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Jan 4, 2016 20:08
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