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BaseballPCHiker posted:Color coded cables and ends like you mentioned. Get velcro straps instead of zip ties. You can also buy port locks for things like ethernet ports to keep people from plugging their own poo poo in or trying to help and swapping the wrong cables. Once you've got a standard take a couple of good pictures and use those to create a diagram that you can stick to the side of the POS or something so you walk people through things as needed. And people will certainly do this. Had to drive about 4 hours to a client facility because their entire network went down. Get there, find out that, in addition to the gateway dying, someone had decided to go get a lovely router from Walmart to plug into the wall so they could have more ethernet ports for their personal printer or something. The router had DHCP on, though, and was handing out IP addresses to about half the facility. So, had to spend a while hunting through a nursing home at about 11pm on a Friday evening to find the damned thing, and then they got pissed me when I pulled it out.
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Jan 8, 2016 15:28
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This is why proper port security is not optional.
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Jan 8, 2016 15:35
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BaseballPCHiker posted:Color coded cables and ends like you mentioned. Get velcro straps instead of zip ties. You can also buy port locks for things like ethernet ports to keep people from plugging their own poo poo in or trying to help and swapping the wrong cables. Once you've got a standard take a couple of good pictures and use those to create a diagram that you can stick to the side of the POS or something so you walk people through things as needed. I use multi-color zip ties. Stay with me, not to zip tie them to the rack or etc, but I put a zip tie on the end of the CAT5 or CAT6 cable just to color code the network cable. Not zip tied to anything, just around the cable itself.
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Jan 8, 2016 16:08
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CommieGIR posted:I use multi-color zip ties. For small amounts of cable I used to do this but also use combinations (two or more zip ties of different sizes/colors)... then I got a loving LABEL MACHINEEEEEEE (gently caress zip ties). I still use zip ties for structure bundling (ie. inside/through walls and large bundles going in the same direction.. Also, the single most important tool for running cable: a Cable deimos fucked around with this message at 06:12 on Jan 9, 2016 |
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Jan 8, 2016 17:00
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Kirios posted:ASAs are fantastic pieces of hardware. Can't you get a 5505 for 200 bucks nowadays? It even does upwards of 100 mbps w/ AES. zenless just let one go for like $40 it looks like? http://forums.somethingawful.com/showthread.php?threadid=3756905&pagenumber=1&perpage=40#post454124420 CommieGIR posted:I use multi-color zip ties.
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Jan 8, 2016 17:32
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high six posted:And people will certainly do this. Had to drive about 4 hours to a client facility because their entire network went down. Get there, find out that, in addition to the gateway dying, someone had decided to go get a lovely router from Walmart to plug into the wall so they could have more ethernet ports for their personal printer or something. The router had DHCP on, though, and was handing out IP addresses to about half the facility. So, had to spend a while hunting through a nursing home at about 11pm on a Friday evening to find the damned thing, and then they got pissed me when I pulled it out. Oh yeah I've learned this lesson the hard way. When I use to live in remote western Alaska every trip to the villages where we had offices was an expensive plane trip and usually an overnight. I'd set port security on our ASAs and switches and people would get fed up with slow satellite internet and try yanking cords and swapping ports as if that would help somehow. Finally got fed up and bought these plastic port blockers and then these locks that kept existing cables in place. That worked %99 of the time until some village public safety officer thought he could re-peak a satellite dish by eye to get faster internet.
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Jan 8, 2016 18:05
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BaseballPCHiker posted:Color coded cables and ends like you mentioned. Get velcro straps instead of zip ties. You can also buy port locks for things like ethernet ports to keep people from plugging their own poo poo in or trying to help and swapping the wrong cables. Once you've got a standard take a couple of good pictures and use those to create a diagram that you can stick to the side of the POS or something so you walk people through things as needed. Good luck with this, our MSP supports 2200 retail locations, and we've tried stuff like this it doesn't work. The need to "Get poo poo Fixed" will chop away at a good portion of organization, honestly, if you are going to put money into stuff, get structured cabling and managed switches that you can log into from wherever you are. If you want, you could pilot the velcro straps and coded ends etc etc at 30-40 locations for 2-3 months and see what it looks like afterwards, your experience may differ from ours since our client does have issues that other retail locations wouldn't because they handle vehicle services as well (brake dust fucks poo poo up hardcore)
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Jan 8, 2016 18:42
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GnarlyCharlie4u posted:zenless just let one go for like $40 it looks like? No VPN licenses/warranty on that one though.
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Jan 8, 2016 22:29
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deimos posted:
What's a cable weave tool? I tried googling for it but it came up with knitting stuff and a rug pattern
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Jan 9, 2016 00:14
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Danith posted:What's a cable weave tool? I tried googling for it but it came up with knitting stuff and a rug pattern http://www.amazon.com/Cable-Comb-Dresser-Bundler-Organizing/dp/B00AA0SGHY Cable Comb. Best thing ever. if you need a youtube video: https://www.youtube.com/watch?v=nhdcvcB9jsw DigitalMocking fucked around with this message at 00:33 on Jan 9, 2016 |
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Jan 9, 2016 00:30
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KillHour posted:This is why proper port security is not optional. ARP-Protect is a lovely thing.
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Jan 9, 2016 00:42
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BaseballPCHiker posted:Color coded cables and ends like you mentioned. Get velcro straps instead of zip ties. You can also buy port locks for things like ethernet ports to keep people from plugging their own poo poo in or trying to help and swapping the wrong cables. Once you've got a standard take a couple of good pictures and use those to create a diagram that you can stick to the side of the POS or something so you walk people through things as needed. That was my thought as well; going to have to mock it up in the lab environment and make sure it looks good and then pilot a couple stores. MF_James posted:Good luck with this, our MSP supports 2200 retail locations, and we've tried stuff like this it doesn't work. The need to "Get poo poo Fixed" will chop away at a good portion of organization, honestly, if you are going to put money into stuff, get structured cabling and managed switches that you can log into from wherever you are. In fairness we're handling less than 40 locations, so the ones we're able to easily get to we should be able to keep an eye on. e: DigitalMocking posted:http://www.amazon.com/Cable-Comb-Dresser-Bundler-Organizing/dp/B00AA0SGHY Holy poo poo that rules. 
Mo_Steel fucked around with this message at 18:20 on Jan 9, 2016 |
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Jan 9, 2016 03:12
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DigitalMocking posted:http://www.amazon.com/Cable-Comb-Dresser-Bundler-Organizing/dp/B00AA0SGHY
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Jan 9, 2016 06:11
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OWLS! posted:Not surprised in the least. loving rednecks. catching up with the thread so I know this is a few days old, but when I first started here I saw a notification go out from our Montana Branch. A couple locals decided to play target practice with some birds chilling on a fiber trunk and caused an outage. I asked my boss about it, who lived in Montana for a few years, and his reaction was basically "yeah that sounds about right." We no longer own that branch of the company.
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Jan 10, 2016 16:31
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Renegret posted:catching up with the thread so I know this is a few days old, but when I first started here I saw a notification go out from our Montana Branch. A couple locals decided to play target practice with some birds chilling on a fiber trunk and caused an outage. I asked my boss about it, who lived in Montana for a few years, and his reaction was basically "yeah that sounds about right." The top character of your new avatar should be replaced with headset dog. Please do the needful.
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Jan 10, 2016 17:49
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Karanth posted:The top character of your new avatar should be replaced with headset dog. Please do the needful. Yeah that thought passed my mind too but that is far, far beyond my skill
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Jan 10, 2016 17:55
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My company finally adopted Slack. It is quite wonderful especially since it integrates with Salesforce so we get the cases into a channel. Much better than dealing with the arcane rituals associated with Salesforce to find a case.
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Jan 11, 2016 03:14
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pr0digal posted:My company finally adopted Slack. It is quite wonderful especially since it integrates with Salesforce so we get the cases into a channel. Much better than dealing with the arcane rituals associated with Salesforce to find a case. I feel like Slack is IRC with a modern UI. Which is great because I grew up with IRC and like it just fine, it's just that most people aren't able or willing to learn it (and they shouldn't have to). My only real complaint is that the windows app doesn't let you keep all your direct message contacts on the list to the left, it only shows the most recent 15 or whatever. Any way to change that behavior that you know of?
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Jan 11, 2016 03:20
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quote:Hi Belial42, That came in on my birthday. Best laugh I've had in a long time.
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Jan 11, 2016 14:42
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The best part of the Razer BlackWidow is that it's heavy and sturdy enough to beat it's user to death with it for using blues in the workplace.
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Jan 11, 2016 14:52
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Razer deathstalker ultimate gaming keyboard is a bargain at £229.99
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Jan 11, 2016 15:08
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Renegret posted:The best part of the Razer BlackWidow is that it's heavy and sturdy enough to beat it's user to death with it for using blues in the workplace. CLICKA-CLICKA-CLICKA-CLICKA-CLICKA-CLICKA-CLICKA-CLICKA-CLICKA-CLICKA-CLICKA-CLICKA I get it. I like the tactile feel of mechanicals as well, but I'm not so much of dick that I'm going to use it in the office. I can see it in a work environment like data entry or programming where people can headphone away external noise, but at any one time, at least two or more people in my team are on the phone in project meetings.
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Jan 11, 2016 15:11
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Belial42 posted:That came in on my birthday. Best laugh I've had in a long time. That guy sounds like the most sanctimonious tryhard ever.
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Jan 11, 2016 15:51
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Why would you pay $340 for a keyboard with LEDs when the best keyboard known to man retails for about $30?
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Jan 11, 2016 16:04
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you can get clicky keyboards for way less than that razer
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Jan 11, 2016 16:06
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Collateral Damage posted:Why would you pay $340 for a keyboard with LEDs when the best keyboard known to man retails for about $30? That's not a das keyboard or a model m. 
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Jan 11, 2016 16:11
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spankmeister posted:you can get clicky keyboards for way less than that razer They would probably last longer too, as razer products are notorious for having lovely longetivity.
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Jan 11, 2016 16:12
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Collateral Damage posted:Why would you pay $340 for a keyboard with LEDs when the best keyboard known to man retails for about $30? Split keyboards? Hell no, thank you.
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Jan 11, 2016 16:16
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Razer also now ships keyboards with their own mechanical switches which last I checked were worse than the Cherry switches most other mechanical boards use lol @ both him asking to push his special snowflake driver through WU and a keyboard that won't work at all with basic drivers At least if he's night support there may not be anyone to bother with clicky keys? Edit: is it actually blues? I use a non-clicketyclack mechanical at work and its no louder than typical OEM keyboards AllTerrineVehicle fucked around with this message at 16:21 on Jan 11, 2016 |
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Jan 11, 2016 16:18
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I'd blacklist Razer's VID just to mess with him.
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Jan 11, 2016 16:20
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Collateral Damage posted:Why would you pay $340 for a keyboard with LEDs when the best keyboard known to man retails for about $30? whattup microsoft ergonomic keyboard buddy! It IS the best keyboard, I game with it as well!
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Jan 11, 2016 16:20
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MF_James posted:whattup microsoft ergonomic keyboard buddy! It IS the best keyboard, I game with it as well! I've had that keyboard going on 5+ years now. I love everything about it. Thanks to whoever in this thread recommended Confluence. I'm getting some spaces and pages created now during my trial period and am loving it. I feel like I'm barely scratching the surface of what it can do too, I havent even started to look at plugins or anything yet. Thankfully were small enough to avoid there insane licensing price jump too.
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Jan 11, 2016 16:39
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AllTerrineVehicle posted:Razer also now ships keyboards with their own mechanical switches which last I checked were worse than the Cherry switches most other mechanical boards use
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Jan 11, 2016 16:39
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Migishu posted:Split keyboards? Hell no, thank you. It took a few hours to get used to it, but once you go ergonomic you don't go back. 
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Jan 11, 2016 16:44
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Collateral Damage posted:Why would you pay $340 for a keyboard with LEDs when the best keyboard known to man retails for about $30? Holy poo poo, I'm not the only one that loves this keyboard more than is reasonable?
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Jan 11, 2016 16:46
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Migishu posted:Split keyboards? Hell no, thank you. I also hate this.
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Jan 11, 2016 17:01
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Migishu posted:Split keyboards? Hell no, thank you. Edit: I've brought the MS keyboard I've got now to 3 of my last 4 jobs and it turns 10 years old in 2017.
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Jan 11, 2016 17:16
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Filco Majestouch with blues for life when working from home Although I'd probably use something with Realforce or tactile non-clicky Cherry switches at work instead.
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Jan 11, 2016 17:19
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Managed to get a Logitech with cherry mx blues for $50 and I love using it but lol if you want to use one in the office. Maybe if you hated everyone within earshot.
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Jan 11, 2016 17:22
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The web filter went wonky and started blocking all internet traffic. Cue six angry voicemails and nearly twenty tickets in the four minute period it took me to restart the thing. Everything runs too smoothly around here. I kind of miss the literal fires at the station 
A Frosty Witch fucked around with this message at 17:28 on Jan 11, 2016 |
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Jan 11, 2016 17:24
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